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All 74 Omaha hotels

Sleep Inn, Inn & Suites Omaha

2.0 of 5 Hotel   |   2525 Abbott Drive, Omaha, NE 68110
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Ranked #51 of 74 Hotels in Omaha
A recent review
3 of 5 stars reviewed 5 days ago
Charlie_from_Omaha Omaha, Nebraska
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75 reviews from our community

Traveler rating
    11
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    19
    14
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Omaha, Nebraska
Top Contributor
145 reviews 145 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel disappointed me. I felt like I was back in the 1980s as the rooms had neither a refrigerator or a microwave! When I see suites in the name I guess I just assume it will be a suite. I called the front desk and asked for a refrigerator, and the check-in clerk then lied to me. She said... More

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Dear Charlie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Andrews, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

2nd stop on our trip. We stayed in a suite With two queen beds. Room was large and very clean. Beds were very comfortable. Had a good breakfast. Close to the Bob Kearney Bridge where you are in two States at one time. Highly recommend.

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Dear Sharon We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More

Tallahassee
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Got stuck in Omaha when my flight got cancelled. Called the hotel, they sent the shuttle to pick me up and gave me a stranded traveller rate for the night. Room was clean and quiet. No problems at all. They start breakfast early for travelers and have a free airport shuttle starting at 4 AM.

Was this review helpful? Yes 1
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Marge... More

Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

Our rooms was great! After staying at a few Sleep Inns in the past, I felt good staying at another. Although the property is dated overall, our room was totally updated! Two televisions and a nice vanity with a bunch of great delivery restaurants near to hotel. This is right by the airport, but I heard no notice from that!... More

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Marge... More

Grand Island, Nebraska
Top Contributor
76 reviews 76 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 16, 2014

Good basic level motel. Great location for Eppley Airport, TD Ameritrade Park, or the CenturyLink Center. We stayed here for the Big Ten baseball tournament May 24th and 25th of 2014. Easy to get to from TDAmeritrade. Our room was clean but rather small. We did not experience any noise from the thin walls as some reviewers had. Typical basic... More

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Marge... More

Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 9, 2014

Motel is in an area near downtown and also near the airport. Guess you pay for that convenience. The front desk personnel were very nice and efficient. The room is adequate size, the bed comfortable and clean and the free breakfast isn't bad. A courtesy paper is available in the lobby. But the walls were thin. I could hear the... More

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2014

I am a flight crew member. I stay at a ton of hotels...I dread this overnight. The rooms actually aren't all that bad. The walls, however are paper thin. You will hear EVERYTHING! There is a maximum youth prison behind it & a homeless shelter across the street, just to give an idea of what the neighborhood is like. If... More

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Dear Betsy V, On behave of the hotel we do apologize for the issues you had on your stay with us. There is not a homeless shelter across the street it is actually the Immigration Center. We do have a shuttle service that offers a dinner shuttle to the Old Market area everyday of the week, it runs 4pm,6pm,8pm. they... More

Charlotte
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 17, 2014

Pros: free hot breakfast, shuttle to downtown (at certain times.) Only 1.5 miles from downtown. Cons: Rooms seem to be hit or miss you either get a really crappy one with a mildew smell or a decent one. There's no elevator so you will be dragging all your bags upstairs. They don't have their own shuttle they share with a... More

Was this review helpful? Yes 2
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

2 reviews
3 of 5 stars Reviewed June 11, 2014

Stayed here for 2 nights for a concert. All staff was very friendly one housekeeper that had our room 255 on 6/9/14 was just the sweetest room was fairly clean need more attention on the sink. A lil dated but clean beds were very nice and comfy! Will stay here again.

Was this review helpful? Yes
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Dear Guest, Thank you for the review of our hotel. We appreciate your business and your feed back of your stay. We look forward to see you again. Thank you, Marge Daniels General Manager More

Clt
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

I am a airline crew member who has stayed at three hotels in this area (within blocks). If I was picking and paying I would stay at the Country Inn and Suites. Sleep inn and laquinta doesn't even come close to the customer service and amenities that the country inn has.

Was this review helpful? Yes 1
Marge D, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review

Dear Crew Member, Thank you for taking the time to give us a review of the hotel. I do apologize for failing to meet your expectation. Your satisfaction is very important to the entire team. your feedback will be shared to the staff members so we can improve our service to you. Again, Thank you. Marge Daniels General Manager More

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Additional Information about Sleep Inn, Inn & Suites Omaha

Address: 2525 Abbott Drive, Omaha, NE 68110
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn, Inn & Suites Omaha 2*
Number of rooms: 90
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Also Known As:
Sleep Inn, Inn And Suites Omaha
Sleep Inn, Inn & Suites Omaha Hotel Omaha
Sleep Inn Omaha
Omaha Sleep Inn

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