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Sonesta ES Suites Omaha

#25 of 77 Hotels in Omaha
Certificate of Excellence
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6990 Dodge Street, Omaha, NE 68132 (Formerly Residence Inn Omaha)
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25% off room rate
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1 room 1 guest
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Sonesta ES Suites Omaha
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85 Reviews from our TripAdvisor Community

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Traveler rating
    41
    27
    9
    5
    3
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34
7
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (85)
  • Mar-May only
    (14)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (12)
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Omaha
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for almost 2 months due to loss with fire to my home. The staff was very friendly and nice. They always had a smile on their face. The stay at this hotel, i truly felt like it was my home away from home. All Hotels should model this staff, they are doing a tremendous job!

Review collected in partnership with Sonesta

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Waterloo, Iowa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

Booked property and was thrilled with our suite. Fresh and modern decor. Had every amenity needed -nice bed, kitchen with all supplies,nice dressing area, swivel flatscreen. Loved the fitness room. Pool nice for quick cool off. Lots of parking. Breakfast was extensive and yummy. Staff great. A little far from my needed location but if need to be at the... More 

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Michigan
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 19, 2015

Aside from the mixup when I was supposed to stay over 2 weeks and I got a bill after the first night, everything was great. I liked the location in the middle of everything. The people were all really nice and accommodating. The room was nice and the pool was clean.

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From Here to There
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 17, 2015

I stay in a lot of Residence Inns, and this one is about as average as you'll find. The service was adequate, the rooms were clean...yet the furnishings are ready to be updated in the near future...showing wear and tear. I found the hotel quite noisy; people tend to sit out in front of their doors and smoke cigarettes and... More 

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Houston, Texas
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 16, 2015

Let me start off by saying I booked this location by accident. My son and grandson had already arrived in Omaha and discovered their room was not large enough to accommodate three. We were visiting for the CWS, and knew we would not be in the room much. He said his location was on Dodge St (as is this one...just... More 

Was this review helpful? Yes 1
Burbank, California
Level Contributor
52 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 17, 2015

I used points, but this was such a great location that I would happily have paid for this room. It was large and comfortable, I was sad I only was here for 18 hours or so. The pool was under construction, but I wasn't fussed by that. The front desk clerk was super personable (and one of those people you... More 

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Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Thank you for sharing your experience at the Residence Inn Omaha through the Guest Satisfaction Survey. As a valued guest , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Seattle, Washington
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 3, 2015

I spent a week here and it was an absolutely lovely stay. The staff was top notch, even after a brief hiccup at check-in, and they continued to be so friendly and so accommodating for our whole group. The area is really great if you like to get out. There is a beautiful neighborhood to walk or run in right... More 

Was this review helpful? Yes
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Thank you for sharing your experience at the Residence Inn Omaha through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Seattle, Washington
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 26, 2015

We just spent three days in Omaha at the Residence Inn at 70 and Dodge. Nice, well furnished room and a helpful staff. The breakfast was good including more healthful foods such as oatmeal and fruits and not just the sugary rolls you see at some properties. the wifi signal is weak and they could use some more channels on... More 

Was this review helpful? Yes
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Thank you for sharing your experience at the Residence Inn Omaha through the Guest Satisfaction Survey. As a valued guest , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Springfield, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

I was in town for a cheer competition in Council Bluffs, IA. I booked this hotel for price. I was a little surprised when I pulled up and it looked more like an apartment complex. I stayed in a second floor room and was very surprised by cleanliness and how quiet it was. The hotel was well lit outside also.... More 

Was this review helpful? Yes 1
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Thank you for sharing your experience at the Residence Inn Omaha through the Guest Satisfaction Survey. As a valued guest and Marriott Rewards Silver MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 30, 2015

We hadn't made any reservations this time, and decided this hotel was in the right spot for us. We expected it to be more expensive than we normally pay, but thought the location would be worth it. We were pleasantly surprised by the cost of the room, and wowed by the actual room itself. It had a wonderful fireplace, a... More 

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Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Carla k, Thank you for sharing your experience at the Residence Inn Omaha. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them... More 

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