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Omaha Marriott

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10220 Regency Circle, Omaha, NE 68114
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Omaha Marriott
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Omaha Marriott
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278 reviews from our community

Traveler rating
    69
    111
    64
    25
    9
See reviews for
60
31
26
123
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (70)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (42)
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I had an amazing stay along with my boyfriend. We celebrated Wayne States sorority formal and had a blast! Everyone was so nice and very welcoming! The only thing I didn't like is when we woke up in the morning there were ants crawling on the bed and myself! I don't know where they came from but it was a... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Sammi_Sweethart, Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and apologize for missing the mark. I have informed the Housekeeping Manager regarding your sleeping room issues and we are working on getting this resolved. Again, thank you... More 

Hayward, California
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Okay, so I want to love this place. Rita who runs concierge lounge is exceptional. Makes everyone comfortable and part of the family but this Marriott, like many others, needs some serious updating. Popcorn ceiling worn furniture and carpets, but the worst is the bed and bedding. I HATE when the sheets don't fit the bed. The fitted sheet is... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Slgiberson, Thank you for taking the time to review the Omaha Marriott. I apologize for the inconveniences you experienced during your stay. I have informed the Housekeeping Manager regarding your sleeping room issues and we are working on getting this resolved. We are expecting to undergo a room’s renovation here in the future and we would love another opportunity to... More 

Saint Augustine, Florida
Top Contributor
75 reviews 75 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Several other reviewers mention that the facility itself feels a bit old and outdated - and it really is. But the real upside is the team of people at the hotel. I don't recall ever having such a positive experience with hotel staff. Everyone is incredibly friendly and seems to legitimately care about the guests. Not like some hotels where... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Pacorulz, Thank you for taking the time to review the Omaha Marriott. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for taking the time to review our... More 

Raymore, Missouri, United States
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 12, 2015

Stayed 2 nights for business. Location outstanding. Easy access to everywhere in Omaha. From the entry greetings to my departure, there was always a smile and interest to serve. A "Nebraska Nice" staff. Marriott, the Mayor of Omaha and the Governor should be glad to know their represented well. Mike Price... good job with your team. Restaurants & shopping abundant.... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

TheBondedFamily, Thank you for taking the time to review the Omaha Marriott. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your comments with us so we may continue to deliver exceptional service in the future. I will be sure to pass your thanks along... More 

1 review
4 of 5 stars Reviewed March 8, 2015

Great hotel. Nice touch in the lobby area. It looks like it had been remodeled lately. I would stay again. I did not have a chance to have the breakfast. The bed was really comfortable. But I only had a couple hours of sleep.

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Autumn, Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us. We did indeed remodel our lobby, restaurant and bar area, thanks for noticing! Again, thank you for your review and we hope to see you again soon. Best Regards, Mike Rice General Manager More 

Omaha, Nebraska
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2015

I stayed here last month. There was a family event and decided to stay with out of town family members. Greg at the front desk helped me get a great room with I really appreciated. He had a trued understanding of customer service. I went up to the room and found it large and immaculate. I will say it could... More 

Was this review helpful? Yes 2
Mike R, General Manager at Omaha Marriott, responded to this review

etre1, Thank you for taking the time to review our hotel. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for reviewing our hotel and we hope to... More 

Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 26, 2015

The Omaha Marriott is on the west side of Omaha, near a mall. The lobby and restaurant has been updated and looks very modern and sleek. The rooms are spacious and comfortable, yet looks a bit dated when compared to the lobby. The staff was very friendly and helpful. They recommended a great local steak house for dinner about 10... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Tony, Thank you for your comments on your most recent stay with us. We are pleased to hear that you enjoyed the hotel's convenient location near many Omaha attractions and restaurants. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. Again,... More 

Hoffman Estates, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

I have stayed at the Marriott hotel several times on my visited to Omaha, Nebraska on both business and personal matters. On each visited, I founded the hotel staff to be very polite, professional and their to please the customers. The last stay at the hotel was for a family reunion and the hotel staff provided the family with as... More 

Was this review helpful? Yes 1
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for taking the time to review our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so we may continue to deliver exceptional service in the future. I will be sure to pass your thanks along to the... More 

Juneau, Alaska
Top Contributor
58 reviews 58 reviews
49 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed February 20, 2015

We had to cancel 3 rooms here due to a coworker breaking a leg and had to juggle our staff, which meant no need for our rooms here. We called the hotel, which we normally do - got the operator, who put us in touch with in house reservations. From there, we explained the situation, but the agent didn't say... More 

Was this review helpful? Yes 1
Mike R, General Manager at Omaha Marriott, responded to this review

DiverDown79, On behalf of everyone at the Omaha Marriott, I'd like to apologize for the frustrations you have experienced. Beginning in 2015, Marriott as a whole changed their cancellation policy to a 24 hour notification. I understand that this may be upsetting; however, we believe in delivering on excellent service, and should you choose to return to our facility in... More 

chico, ca
Top Contributor
110 reviews 110 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed February 9, 2015

Sitting in my room in the Marriott Omaha. My first trip to Omaha ever. Not a big Marriott person, but know what to expect from a traditional Marriott. Was nice to get the champagne downstairs on entry, but the halls and rooms are OLD OLD OLD. Decor is dated, carpet looks like it was pulled directly from the shining. Great,... More 

Was this review helpful? Yes 1
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for reviewing our hotel. We are pleased to hear your enjoyed our Champagne Cart, as it is one of our highlights of the hotel. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. We are currently working on a... More 

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