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Omaha Marriott

3.5 of 5 10220 Regency Circle, Omaha, NE 68114
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Omaha Marriott
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Omaha Marriott
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273 reviews from our community

Traveler rating
    68
    108
    64
    24
    9
See reviews for
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119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Omaha, Nebraska
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here last month. There was a family event and decided to stay with out of town family members. Greg at the front desk helped me get a great room with I really appreciated. He had a trued understanding of customer service. I went up to the room and found it large and immaculate. I will say it could... More 

Was this review helpful? Yes 1
Mike R, General Manager at Omaha Marriott, responded to this review

etre1, Thank you for taking the time to review our hotel. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for reviewing our hotel and we hope to... More 

Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Omaha Marriott is on the west side of Omaha, near a mall. The lobby and restaurant has been updated and looks very modern and sleek. The rooms are spacious and comfortable, yet looks a bit dated when compared to the lobby. The staff was very friendly and helpful. They recommended a great local steak house for dinner about 10... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Tony, Thank you for your comments on your most recent stay with us. We are pleased to hear that you enjoyed the hotel's convenient location near many Omaha attractions and restaurants. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. Again,... More 

Hoffman Estates, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed at the Marriott hotel several times on my visited to Omaha, Nebraska on both business and personal matters. On each visited, I founded the hotel staff to be very polite, professional and their to please the customers. The last stay at the hotel was for a family reunion and the hotel staff provided the family with as... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for taking the time to review our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so we may continue to deliver exceptional service in the future. I will be sure to pass your thanks along to the... More 

Juneau, Alaska
Top Contributor
55 reviews 55 reviews
46 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 1 week ago

We had to cancel 3 rooms here due to a coworker breaking a leg and had to juggle our staff, which meant no need for our rooms here. We called the hotel, which we normally do - got the operator, who put us in touch with in house reservations. From there, we explained the situation, but the agent didn't say... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

DiverDown79, On behalf of everyone at the Omaha Marriott, I'd like to apologize for the frustrations you have experienced. Beginning in 2015, Marriott as a whole changed their cancellation policy to a 24 hour notification. I understand that this may be upsetting; however, we believe in delivering on excellent service, and should you choose to return to our facility in... More 

chico, ca
Top Contributor
102 reviews 102 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sitting in my room in the Marriott Omaha. My first trip to Omaha ever. Not a big Marriott person, but know what to expect from a traditional Marriott. Was nice to get the champagne downstairs on entry, but the halls and rooms are OLD OLD OLD. Decor is dated, carpet looks like it was pulled directly from the shining. Great,... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for reviewing our hotel. We are pleased to hear your enjoyed our Champagne Cart, as it is one of our highlights of the hotel. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. We are currently working on a... More 

Rockford, IL
Top Contributor
157 reviews 157 reviews
49 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Granted, it was 14 degrees outside, I had a 5th floor room but the air (cold) could be felt coming through the windows, I had the thermostat up to 79 to get any comfort. A friend had to request a different room on check in due to smell of his room. Great location, friendly staff, I think this hotel needs... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and we apologize for missing the mark. I have informed the Housekeeping Manager and our Chief Engineer regarding your sleeping room issues and we are working on getting this... More 

Dallas, Texas
Top Contributor
58 reviews 58 reviews
35 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have to overnight in Omaha on Business and chose this hotel. I read the reviews after I booked so I had mixed feelings. Let me tell you the hotel is great! Is it a bit dated, yes but the service, location, amenities and food made up for any "sated" issues. I was rushed so ate both dinner and breakfast... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you very much for your response and kind words. I will share them with our staff. We look forward to your next visit to Omaha. More 

Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay at full service Marriotts all the time. I can tell you it is neither at the top or the bottom of the list. It is about average. Rooms are smallish and dated but they are clean. The highlight of my day was at the Starbucks counter in the lobby. A manager was training a new employee and she... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for your review of our hotel. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for taking the time to review our hotel and we hope... More 

Fulton, MO
Top Contributor
65 reviews 65 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 24, 2015

Throughly enjoyed my stay with Omaha Marriott! Our room was very comfortable and quiet. Dining at Marriott was delicious, my new strip was cooked to perfection, medium rare of course. And the French onion soup was devine. The indoor/outdoor was a blast, enough though it was a bit chilly to swim outside. We couldn't resist swimming under wall. The hotel... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for your review of our hotel. We are pleased to hear you had such a wonderful stay with us. It is very nice to hear that you also were able to take advantage of our heartwood restaurant and you found our food and service to your liking. Thank you again for staying with us and we look forward... More 

Hammonton, New Jersey
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 11, 2015 via mobile

This is an old hotel. The rooms are poorly designed. Heat and AC is the old wall type. My rooms heat was terrible. I had the choice of freeze or heat running all night. The bathroom was small. House keeping was not good. The lounge is small, only 5 stools at the bar. Restaurant is mediocre at best. I would... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for providing feedback on your stay here at the Omaha Marriott. I sincerely apologize for the inconveniences you experienced during your stay. I have spoken to our Housekeeping Director and will be working closely with her to resolve the issues you experienced. We are currently working on a plan of action for a renovation in our sleeping rooms... More 

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Additional Information about Omaha Marriott

Address: 10220 Regency Circle, Omaha, NE 68114
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Omaha Marriott 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Marriott Omaha Hotel Omaha

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