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Omaha Marriott

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10220 Regency Circle, Omaha, NE 68114
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1 room 1 adult
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Omaha Marriott
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337 Reviews from our TripAdvisor Community

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La Habra, California
Level Contributor
248 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am a committed Marriott hotels customer and this Marriott is just dated. It has an old looking exterior. Marriott does a good job trying to update the lobby and rooms, but it still felt old. My next trip to Omaha will be spent at a different Marriott hotel in the area. The location is near a very nice mall... More 

Helpful?
Thank ALinCA5512
Rob K, Guest Relations Manager at Omaha Marriott, responded to this review

Thank you so much for taking the time to provide your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We are expecting a full rooms renovation later this year that should address your concerns. You are very important to us and we'd... More 

Kansas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

A convenient location, close to the freeway and almost next door to Whole Foods. The hotel lobby is great looking, with many lounging options. The staff is very friendly and professional. But our room was disappointing. The biggest issues were the bathroom and the bedding. The bathroom was tiny and had a very awkward floorplan. The king size mattress was... More 

Helpful?
Thank KansasGlutton
Rob K, General Manager at Omaha Marriott, responded to this review

Thank you for taking the time to review our property. Feedback from a frequent traveler such as yourself is much appreciated. I am glad to hear that you found our staff was friendly & professional. I will definitely share your kind words with the rest of our associates. I do regret that the bedding in your guestroom did not meet... More 

Munster, IN, USA
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed December 18, 2015

The customer service was excellent. Warm greeting when I came and left the property. The lobby was recently renovated and looks good. The hotel is in a great location. The hotel probably needs to be updated. The rooms seem a little dated. I exchanged emails with the manager and he told me they were planning a complete renovation in 2016.... More 

Helpful?
Thank Joe_Munster
Mike R, Manager at Omaha Marriott, responded to this review

Thank you for your review of our hotel. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for taking the time to review our hotel and we hope... More 

Des Moines, Iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 26, 2015

Found all sorts of hair of different sources in the bed. Dead bug in the bed. Smelled musky in the room. Staff at the front desk was not helpful. Not the Marriott standard to say the least! Will never stay here again. Sent some poor older gentleman up to our room to change out the bed linen.

Helpful?
Thank uni92fan
Mike R, Manager at Omaha Marriott, responded to this review

Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and apologize for missing the mark. Again, thank you for taking the time to review our hotel and we hope you will give us another opportunity to wow you.... More 

Cleveland, Ohio
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 19, 2015

You can tell a lot about a place upon the greeting. I knew that my experience was going to be good, Dan B was very informative about the local flavor and had given me many options on places to eat and transportation. Dan B, also took the time to grant my request on the type of room and location. I'm... More 

Helpful?
Thank coondog74
Phoenix, Arizona
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed October 14, 2015

I stayed at the Omaha Marriott the last week in September. The lobby area is very nice and modern. The rest of the hotel - not so much. I was in room 333 - on the 3rd floor. The carpet and hallways are in a red decor. I swear I was going to see twins on tricycles at the end... More 

Helpful?
2 Thank NotGrlNextDoor
Mike R, Manager at Omaha Marriott, responded to this review

Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and apologize for missing the mark. Again, thank you for taking the time to review our hotel and we hope you will give us another opportunity to wow you.... More 

Brookings, South Dakota
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015

Omaha Marriott is on West Dodge next to I-680, which allows for quick on and off for travelers and conveneint to shopping and dining. The faciity is great, clean and all staff from maintenance and housekeeping to desk staff are very freindly and helpful. The mall next door has the latest shops and is impressive.

Helpful?
Thank ambergilleous1
Las Vegas, Nevada
Level Contributor
302 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 524 helpful votes
5 of 5 stars Reviewed October 4, 2015

We stayed for one night. We are impressed by ALL of the staff high quality service, professionalism and ability to handle any situation. We were checked in by Tabitha. Fast and painless. The air conditioner in a room did not work and the lock on a window was broken. We immediately called the front desk and the repair person was... More 

Helpful?
Thank USAtraveler365
Kansas City, Missouri
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed October 1, 2015

I was hugely disappointed in this hotel. On a long business trip, I stayed at a couple of Marriotts during my week stay in Nebraska. Omaha Marriott was the last hotel on my stop. I agree with the other reviews, in that staff was very friendly- especially the wait staff. Aside from that, in my opinion, the price per night... More 

Helpful?
Thank foo878s
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and apologize for missing the mark. Again, thank you for taking the time to review our hotel and we hope you will give us another opportunity to wow you.... More 

SAINT CHARLES
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 28, 2015 via mobile

Jennifer M. at the front desk is amazing. She is always so cheerful and a delight to see after you had a rough day. She's makes it a home away from home. The champaign Welcome at 5 is something cool. Honestly if it wasn't for people like Jennifer then this would just be another hotel.

Helpful?
Thank Wolfchat
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