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Omaha Marriott

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10220 Regency Circle, Omaha, NE 68114
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Omaha Marriott
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Omaha Marriott
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276 reviews from our community

Traveler rating
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    64
    24
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Augustine, Florida
Top Contributor
74 reviews 74 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Several other reviewers mention that the facility itself feels a bit old and outdated - and it really is. But the real upside is the team of people at the hotel. I don't recall ever having such a positive experience with hotel staff. Everyone is incredibly friendly and seems to legitimately care about the guests. Not like some hotels where... More 

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Raymore, Missouri, United States
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights for business. Location outstanding. Easy access to everywhere in Omaha. From the entry greetings to my departure, there was always a smile and interest to serve. A "Nebraska Nice" staff. Marriott, the Mayor of Omaha and the Governor should be glad to know their represented well. Mike Price... good job with your team. Restaurants & shopping abundant.... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

TheBondedFamily, Thank you for taking the time to review the Omaha Marriott. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your comments with us so we may continue to deliver exceptional service in the future. I will be sure to pass your thanks along... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel. Nice touch in the lobby area. It looks like it had been remodeled lately. I would stay again. I did not have a chance to have the breakfast. The bed was really comfortable. But I only had a couple hours of sleep.

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Autumn, Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us. We did indeed remodel our lobby, restaurant and bar area, thanks for noticing! Again, thank you for your review and we hope to see you again soon. Best Regards, Mike Rice General Manager More 

Omaha, Nebraska
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here last month. There was a family event and decided to stay with out of town family members. Greg at the front desk helped me get a great room with I really appreciated. He had a trued understanding of customer service. I went up to the room and found it large and immaculate. I will say it could... More 

Was this review helpful? Yes 2
Mike R, General Manager at Omaha Marriott, responded to this review

etre1, Thank you for taking the time to review our hotel. We are pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. I will be sure to pass your thanks along to them. Thank you again for reviewing our hotel and we hope to... More 

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Omaha Marriott is on the west side of Omaha, near a mall. The lobby and restaurant has been updated and looks very modern and sleek. The rooms are spacious and comfortable, yet looks a bit dated when compared to the lobby. The staff was very friendly and helpful. They recommended a great local steak house for dinner about 10... More 

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Mike R, General Manager at Omaha Marriott, responded to this review

Tony, Thank you for your comments on your most recent stay with us. We are pleased to hear that you enjoyed the hotel's convenient location near many Omaha attractions and restaurants. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. Again,... More 

Hoffman Estates, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

I have stayed at the Marriott hotel several times on my visited to Omaha, Nebraska on both business and personal matters. On each visited, I founded the hotel staff to be very polite, professional and their to please the customers. The last stay at the hotel was for a family reunion and the hotel staff provided the family with as... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for taking the time to review our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so we may continue to deliver exceptional service in the future. I will be sure to pass your thanks along to the... More 

Juneau, Alaska
Top Contributor
55 reviews 55 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed February 20, 2015

We had to cancel 3 rooms here due to a coworker breaking a leg and had to juggle our staff, which meant no need for our rooms here. We called the hotel, which we normally do - got the operator, who put us in touch with in house reservations. From there, we explained the situation, but the agent didn't say... More 

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Mike R, General Manager at Omaha Marriott, responded to this review

DiverDown79, On behalf of everyone at the Omaha Marriott, I'd like to apologize for the frustrations you have experienced. Beginning in 2015, Marriott as a whole changed their cancellation policy to a 24 hour notification. I understand that this may be upsetting; however, we believe in delivering on excellent service, and should you choose to return to our facility in... More 

chico, ca
Top Contributor
110 reviews 110 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 9, 2015

Sitting in my room in the Marriott Omaha. My first trip to Omaha ever. Not a big Marriott person, but know what to expect from a traditional Marriott. Was nice to get the champagne downstairs on entry, but the halls and rooms are OLD OLD OLD. Decor is dated, carpet looks like it was pulled directly from the shining. Great,... More 

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Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for reviewing our hotel. We are pleased to hear your enjoyed our Champagne Cart, as it is one of our highlights of the hotel. We are also pleased to hear that you appreciated our friendly customer service, as our associates take pride in providing a quality experience to all of our guests. We are currently working on a... More 

Rockford, IL
Top Contributor
160 reviews 160 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed February 5, 2015

Granted, it was 14 degrees outside, I had a 5th floor room but the air (cold) could be felt coming through the windows, I had the thermostat up to 79 to get any comfort. A friend had to request a different room on check in due to smell of his room. Great location, friendly staff, I think this hotel needs... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you for your review. I apologize for the inconveniences you experienced during your stay. Our goal is to provide first class customer service and amenities to all of our guests and we apologize for missing the mark. I have informed the Housekeeping Manager and our Chief Engineer regarding your sleeping room issues and we are working on getting this... More 

Dallas, Texas
Top Contributor
62 reviews 62 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 31, 2015

I have to overnight in Omaha on Business and chose this hotel. I read the reviews after I booked so I had mixed feelings. Let me tell you the hotel is great! Is it a bit dated, yes but the service, location, amenities and food made up for any "sated" issues. I was rushed so ate both dinner and breakfast... More 

Was this review helpful? Yes
Mike R, General Manager at Omaha Marriott, responded to this review

Thank you very much for your response and kind words. I will share them with our staff. We look forward to your next visit to Omaha. More 

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