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All 70 Omaha hotels

Marriott Omaha

3.5 of 5 Hotel   |   10220 Regency Circle, Omaha, NE 68114
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70%
Ranked #34 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Nicola K Bethel Park, Pennsylvania, United States
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207 people have reviewed this hotel

Traveler rating
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    81
    46
    14
    6
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42
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91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Bethel Park, Pennsylvania, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 5 nights at this facility as it was the Host hotel for the USA Hockey High School National Tournament. Natalie was great in reservations and I wish I could remember all of the names of all of the other staff I encountered but everyone was so nice and helpful as we were from out of town and... More

Was this review helpful? Yes
Jim9597, General Manager at Marriott Omaha, responded to this review

Nicola K, Thank you for your review of the Omaha Marriott. We are pleased that you had a great experience while staying with us for the USA Hockey High School National Tournament. Our associates take pride in providing excellent customer service and we are pleased that you were able to experience this. I will discuss with our Chef the variety... More

Colorado Springs, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I prefer to give positive reviews and considering the excellent reviews this hotel is receiving makes me wonder if this hotel is meant for large groups or for the exclusive rooms only. The staff was overall nice but interaction was minimal. I can accept that being a Marriott they did not have free breakfast and limited cocktails. However, considering that... More

Was this review helpful? Yes 1
Jim9597, General Manager at Marriott Omaha, responded to this review

sumaximus, Thank you for providing feedback on your stay at our hotel. I am sorry that you don't feel that you received a high quality experience for what you paid for your stay with us. We strive ourselves for excellent customer service and our associates work very hard to be brilliant hosts. I have spoken with Engineering regarding the loud... More

Topeka, Kansas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Omaha Marriott for many years. Though the property is not new, the facility has been kept in good condition and recently updated. The staff including maintainence personnel is excellent. Esther, who works in the restaurant is outstanding! She is always very friendly, efficient and accommodating. I usually ask for her table. The staff in the... More

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Jim9597, General Manager at Marriott Omaha, responded to this review

ann j, Thank you for taking the time to review the Omaha Marriott Hotel. We are please that you had a great experience. We also are happy that you were pleased with our staff, as they take their jobs very seriously when it comes to customer service! I will be sure to pass along your nice words to the appropriate... More

Brentwood, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Marriott in Omaha is an older facility that's been updated with a very functional lobby and bar area. The rooms are nicely furnished with plenty of room. The hotel managers were very accommodating with our needs and helped find us a room to have a late-night gathering in for our hockey team.

Was this review helpful? Yes 1
Jim9597, General Manager at Marriott Omaha, responded to this review

Sue F., We are so happy to hear that you thoroughly enjoyed your stay at the Omaha Marriott. We are also excited that you noticed our renovations (Bar, Restaurant, Lobby and Front Desk were renovated Jan. 2013)! Our associates really appreciated your positive feedback and I will make sure your review is passed onto them. Again, thank you for taking... More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

My family checked in again with other family from outta town had very friendly service breakfast was nice! My little cousin bumped his head onthe table an the manager of that department was very concerned, even the waitress janet. The 6th floor lounge was a hit with four little ones, so they could keep busy , i went down and... More

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Jim9597, General Manager at Marriott Omaha, responded to this review

Hiltongrl, Thank you for your review of our hotel. We are please that you and your family had such a wonderful stay. Our breakfast and Concierge Lounge are always a big hit with guests! Our associates take pride in providing a quality experience to all our guests, so I will be sure to pass your thanks along to the associates... More

Centennial, Colorado
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 3 weeks ago

8 of 32 teams in the tournament stayed here this week. Good service. Helpful staff. Bartenders not very hospitable. WiFi an absolute joke, needs updating! Rooms comfortable but average size. Fair value.

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Jim9597, General Manager at Marriott Omaha, responded to this review

LarryWest, Thank you for your valuable feedback. It was an absolute pleasure to host some of the teams, everyone was extremely friendly throughout the event. You are correct about our internet not being to standard. The great news is that we have already begun the process of a complete upgrade. We are hoping that within a few weeks we will... More

L'Agulhas, South Africa
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just jaded... Looks old and in need of a clean and paint... Jacuzzi was out of order and empty more than available... Room was not that clean... Bed was hastily dragged closed, not pulled straight or properly made... Room not even made up by 5PM on a Sunday! Don't restock the tea, coffee and sugar. Don't refill the water in... More

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Jim9597, General Manager at Marriott Omaha, responded to this review

Dear WearyFromWorkTravel, Thank you for taking the time to complete the online review and for sharing your experiences with the Omaha Marriott. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that... More

Memphis, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Great service--easy in and out for business travel. Connie in the restaurant provided quick and helpful service. There are elements in the rooms that are dated but they have done a good job updating where it counts the most--bedding, furniture, etc.

Was this review helpful? Yes
Jim9597, General Manager at Marriott Omaha, responded to this review

Jeff, Thank you for the kind words. Connie was extremely thrilled to have been recognized, and rightly so! We are continue to look for future enhancements in the rooms and are in the process of some additional upgrades. Thanks for staying with us and I hope to meet you upon your next visit. Jim Crawford More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

On many occasions Glenn and Kristin have gone above and beyond their duties to assist me. Their customer service and personal skills keep me coming back. In addition, the concierge staff of Rita and Phyllis make you evening and subsequent mornings very pleasant. Their hospitality is suburb.

Was this review helpful? Yes
Jim9597, General Manager at Marriott Omaha, responded to this review

Cthomku, Thank you so much for recognizing some of the staff. They have all seen your kind comments and are appreciative for you doing so. We are extremely fortunate to have them at the hotel. They all continue to achieve excellent service levels and constant recognition. I am glad that we are able to make your travels as comfortable as... More

Sioux Falls, South Dakota
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2014

We booked our room for an event/ our anniversary. When I called and booked I was asked if I wanted early check in. I of course said yes since we were coming in from out of town. We arrived after the early check in time and was told that our room was no where near ready and told us to... More

Was this review helpful? Yes 1
Jim9597, General Manager at Marriott Omaha, responded to this review

Monika B, Thank you for providing feedback on your stay at our hotel. I would like to truly apologize for the events that transpired that evening. That is not the level of service that we offer at the hotel. Even with the hotel being extraordinarily busy, there is absolutely zero excuse for our service failures. Please know that this was... More

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Additional Information about Marriott Omaha

Also Known As:
Marriott Omaha Hotel Omaha
Marriott Omaha Hotel
Omaha Marriott
Address: 10220 Regency Circle, Omaha, NE 68114
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Omaha 3.5*
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