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All 73 Omaha hotels

Sheraton Omaha Hotel

3.5 of 5 Hotel   |   655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Sheraton Omaha Hotel
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79%
Ranked #20 of 73 hotels in Omaha
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed February 16, 2013
Alexandra M London, United Kingdom
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  • Reviews (183)
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183 people have reviewed this hotel

Traveler rating
    75
    70
    22
    10
    6
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54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Sheraton Omaha Hotel
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London, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2013

I stayed here for four nights. We only meant to come for two, and then had such a nice time we extended it. I'm leaving today but I'm not sure I really want to. What a nice hotel. It's clean, the beds are so comfortable, the gym and the pool are great, the room service is great but most of... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Alexandra M, Thank you SO much for your generous review!! Our staff absolutely loved having you here. It is guests such as you that help our staff deliver such great service, and you are truly appreciated. I am so glad to hear that you loved our staff, as well as our property as well after how much work we have... More

Big Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

Beautiful pool (you can swim laps) and nice fitness center, comfy beds. We spent extra to be in the club floor and those amenities (free wine, appetizers and breakfast) was well worth the price. We had a pleasant surprise on a snowy morning to find that the snow had been swept off all the cars in the parking lot. I... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Mamaduf, Thank you SO much for your kind words!! Your review is phenomenal, and I will be sure to pass it on to the rest of our staff. I'm also very glad to hear you enjoyed the Sheraton Club experience. We are always here to help our guests in every way possible, and all of our team members are here... More

Grand Island
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2013

The staff especially the catering crew was wonderful to work w/. We had a light breakfast and full lunch buffet served to our clients which they did an excellent job w/. Staff and a handful of attendees stayed the evening before and all remarked on how comfortable the beds were. My only complaint and I heard it from others was... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

GINEtraveler, Thank you so much for your feedback! Our Banquets department was thrilled to hear the news of your visit with us, as I hear many great comments this week from our meetings. I am also glad to hear you enjoyed the comfotable beds! I'm not sure I have heard one negative comment about our new Sheraton Sweet Sleeper beds... More

Ida Grove, Iowa
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stay here a number of times a year to go Christmas shopping, house stuff shopping, etc., and have found that since the Sheraton took over the hotel, everything, from the attitudes of the front desk employees to the room furnishings have been given a wonderful upgrade! We enjoy staying there more than anywhere in Omaha! The location of the... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

KevinPeggy, I am so glad to hear you had such an enjoyable stay!! It has been so great hearing all of the comments similar to yours here and I cant thank you enough for taking the time to let us know how we are doing. The Sheraton brand has helped us out immensely, and our staff is thuroughly enjoying it... More

New York
Contributor
20 reviews 20 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2013

I stayed here for one night of a cross-country drive. The hotel was your average Sheraton. Rooms were clean and not the newest or in the best condition, but provided a good value for the going rate. Staff was really friendly at the front desk and check in was quick.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jamesnyc87, Thank you for taking the time to review our hotel! I'm glad that you had a good stay with us, but somewhat disappointed in your view of us being average. We have just completed a multi-million dollar renovation as part of Sheraton's Heritage Collection worldwide renovation. Was there anything in particular in the rooms that was not as satisfacttory... More

Raleigh, North Carolina
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 16, 2013

I recently stayed for two nights while traveling to the area for an interview. During the check in process, the staff member was very helpful and friendly. He made casual conversation and made we feel comfortable and welcome. The restaurant/bar staff were also very helpful. I brought some of my own food for the trip, and the staff warmed it... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

HProckstar, Let me first of all thank you for your feedback, but apologize for the noise issue you experienced as well. We always want to try to take care of these issues as they come up and I assure you we will be addressing this one as well. I am very happy to hear the rest of your comments, especially... More

Lincoln, Nebraska, United States
2 reviews
5 of 5 stars Reviewed January 16, 2013

In Omaha for interview. Hotel shuttle was really handy. Staff was very helpful. Block rate was reasonable. There were a few glitches in the reservation process, but the staff worked through those and got everything taken care of.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Allison N, Thank you for taking the time to give us some great feedback! Of course we are always working as best we can to ensure we take every step necessary to accommodate our guests in any way possible. I am glad that we were a success with you as it is always positive encouragement for our staff. I am... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2013

Stayed here for an interview. Really enjoyed this hotel; the facilities are new, the staff is extremely friendly and professional, and they were extremely accommodating to myself and other interviewees. No complaints :)

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

FrattyEf, I am so glad to hear it! I think the most important compliment we can ever receive is anything in regards to the professionalism, friendliness, and helpfulness of our staff - Im happy to hear we succeeded with you! I will pass on your review to the rest of our staff as Im sure they are appreciative, thank you... More

Wichita, Kansas
2 reviews
5 of 5 stars Reviewed January 10, 2013

Recently stayed here for 2 nights with about 10 other attendees at a training meeting booked at this hotel. They've apparently just completed a multi-million dollar renovation and it shows! Everything is brand new and beautiful. The lobby, restaurant and bar is really open and inviting and the staff everywhere was warm, friendly, knowledgeable, and very accommodating. John, the banquet... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

p w, Your kind words are greatly appreciated, thank you so much! I have posted your review for John and our Executive Chef to see as well as our staff room as I know they will all appreciate your review. I'm also glad to see our renovations are going over so well as they clearly are impressing multiple guests including... More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed January 7, 2013

I stayed at this hotel recently and we had a Great time! This hotel has been recently renovated and they did a Fabulous Job!! The lobby is very warm and inviting, the rooms are very comfortable and spacious, and the amenities are great, the beds are "Sweet Sleepers"!! :) I had not been at this property for a long time... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

BK001_13, Thank you SO much for your wonderful review of our hotel!! It is phenomenal to hear that all of our hard work in renovations has paid off and seems to be doing a great job pleasing our guests. I will be sure to pass on your kind words to the rest of our staff, especially those mentioned as this... More

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Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza

76 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Omaha #12 Business Hotel in Omaha #14 Family Hotel in Omaha
Hotel Class
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 
Number of rooms
223

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