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Sheraton Omaha Hotel

3.5 of 5 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Sheraton Omaha Hotel
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Sheraton Omaha Hotel
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245 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Omaha Hotel
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Long Island, NY
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed October 27, 2013

This was my 25th night in a Starwood property this year, and I was impressed with the cleanliness and great condition of this hotel. It appeared to have undergone a recent renovation, so the rooms were clean and modern, wi-fi was free, and lobby/hallways all up to date. We were given access to the club level. I was disappointed in... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

WDWFan1977, Thank you so much for your detailed review of our hotel! I assure you we very much appreciate the time you spend being a Senior Contributor on TripAdvisor, and so do many other fellow travelers. I am so glad to see how much you enjoyed our wonderful staff members as well as our facility. We are currently working on... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 22, 2013

Anytime you check in late, you're usually exhausted from your entire day before you got there, the late flight and late rental pick up. However, I was pleasantly greeted by Whitney who not only assisted with our room check-in, but gave us some local tips on where to grab a late bite with a little hand drawn map and all!... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

McNinja, Thank you so much for your review!! I absolutely love being able to post reviews such as yours that call out what a great job a certain employee is doing. Whitney will be thrilled to see it. One of the most important aspects to me of a great hotel is when certain stories such as your own have such... More 

Kansas City
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2013

We went to Omaha to see "Book of Mormon" at the Orpheum. I looked for a 3.5 star hotel on Priceline that was close to the theater. I couldn't find a good deal, so I looked in the burbs of Omaha. The Sheraton was a great deal!!! The hotel, located on the West side of Omaha, is just about 20... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

VWMAYER, Thank you for your review! I hope you enjoyed the show at the Orpheum, a great venue to visit while in Omaha. I am very glad to see you enjoyed your stay with us at a great value to you. Let me know the next time you are in the Omaha area and we will ensure another pleasant stay... More 

Alta, Iowa
1 review
4 of 5 stars Reviewed October 18, 2013

My daughter had a basketball tourney in Omaha. We are from a small city in Iowa and they made us feel right at home. Rachel D. @ the front desk was awesome. She was there to help us check in and then at check out. She made us feel welcomed and truly made us want to come back next year.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

James M, Thank you so much for your review on TripAdvisor! We love to see it when our employees make such an impact on a loyal guest's stay. I can't thank you enough for mentioning how well she did with you and your travelers; she is an amazing team member with us! I look forward to your stay with us... More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed October 14, 2013

We held a military reunion for four days at this hotel and EVERYTHING was just great. The property was in superb condition, everything was clean and the staff is second to none. The banquet food was great too and the prices were reasonable. This is a great place to stay or host a meeting. We had nearly 100 people stay... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Dave B, I am so glad to hear that you and your group had such a great time!! Thank you so much for your review. Your entire group was a pleasure to have and it is great to see that everyone had such a great time. I will be sure to pass along your review to the rest of the... More 

Colorado
Top Contributor
61 reviews 61 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 9, 2013

This hotel overall is very nice. The bedding was wonderful and a good night's sleep is always one of the most important parts of the stay in my opinion. You can tell it is an older hotel that has been redone, so they had to work with what they had to some degree. Smaller bathrooms for instance. But the decor... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

okaugust, Thank you for your review of our hotel on TripAdvisor! I am glad to see that you enjoyed most of your stay with us. I will be sure next time to see what we can do better to have you stay with us longer as I would have loved to assist you with the right price. I am glad... More 

Holdrege
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

This is a very clean and nice place to stay! The rooms are very nice and clean. The beds were so comfortable, which is so important to me. The lobby was very nice. We ate at the restaurant on the main level and the food was delicious, very generous portions. The staff was nice and very helpful. The only negative... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Lori A, Thank you so much for your review! It is much appreciated by all of us here at the Sheraton Omaha Hotel. I love being able to post reviews such as yours that show how well all departments of the hotel are doing so that are staff memebers are aware how appreciative our loyal guests are of their hard... More 

Ames, Iowa
Top Contributor
92 reviews 92 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 8, 2013

We've stayed here before and will again. We found once again the location great for our needs, a friendly staff, and an overall great value. Right on West Dodge and I-680, there's quick access to attractions in the area, as well as on the other end of town. The way Omaha has laid out its streets along Dodge are kinda... More 

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jim T, Thank you so much for your review of our hotel on TripAdvisor! As a senior contributor, your opinion is highly valued here and I can't tell you how much we appreciate the time you put in to review our hotel and others on TripAdvisor. I am glad to hear you had such an enjoyable time with a great... More 

Hastings, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2013

This place was noisy. Hard to tget a good night s sleep.. All the walls and windows seemd paper thin. Sound was coming through from every direction. Called down twice to get a party in the hallway stopped. They moved it into a room but the walls are so thin it din't matter. Also we thought breakfast was included but... More 

Was this review helpful? Yes 2
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Randy S, Thank you for taking the time to review our hotel on TripAdvisor. I am very sorry to hear that your stay was met with some unfortunate rowdy crowds. I hope that you were able to enjoy our amenities and the other aspects of your stay with us such as the cleanliness and staff helpfulness that we uphold. Please... More 

Ottawa
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 1, 2013

We stopped for one night at the Omaha Sheraton on the way to move my son to college. Our vehicle was loaded with his things. I was concerned about leaving the car overnight and spoke to the Manager on check-in. The Manager assured me that the car would be fine if I parked it behind the office under a light.... More 

Was this review helpful? Yes 3
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

D P, Thank you for reviewing our hotel on Trip Advisor. I want to sincerely apologize to you again for this isolated incident. We have a contract with a security company that does regular patrols of the perimeter and unfortunately we were unable to prevent this situation. Once our security team alerted me of the situation, it wasn't long after... More 

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Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#4 Business Hotel in Omaha
#12 Family Hotel in Omaha

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