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Sheraton Omaha Hotel

#20 of 76 Hotels in Omaha
Certificate of Excellence
GreenLeadersSilver level
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655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Sheraton Omaha Hotel
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Sheraton Omaha Hotel
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262 reviews from our community

Traveler rating
    122
    90
    29
    13
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Omaha Hotel
See the most recent reviews
Des Moines, Iowa
1 review
5 of 5 stars Reviewed December 9, 2013

I stayed at this hotel last week and Linda True was there to hostess in the Preferred Lounge. Not only was the conversation great but the food was outstanding. It was a wonderful way to unwind at the end of the day. Thank you!

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

JR50322, Thank you so much for your kind review of our hotel! It is great to see our team members specifically mentioned by name, clearly showing that they are creating a memorable and lasting impression with our loyal guests. I'm glad to hear that you enjoyed the Sheraton Club, and hope that all other aspects of your stay were just... More 

Greeley, Colorado
Top Contributor
76 reviews 76 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 5, 2013

Only place in Omaha for me now. Takes some work with your navigation system to get off I-680 and off the ramps and up the hill - but it is worth it. Go to the lobby bar for a drink and a snack and ask for Brent he is the best! Parking is close and well lit - we got... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

JSH80634, Thank you so much for your great review of our hotel. I may be biased, but would have to agree that we are well worth it! I will be sure to pass along your great comments for Brent, thank you for your helpful comments for other travelers to read here on TripAdvisor. Our clean, remodeled hotel with great staff... More 

Tulum
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2013

We used to live in Omaha and have usually stayed with family. However this trip we brought our dog and wanted a hotel that accepted pets. What a great choice. The rooms were fantastic clean updated & our dog was openly accepted - place to walk him on the grounds. I cannot say enough about the Sheraton Club - we... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

hulzyspike, We can't thank you enough for your generous review of our hotel! One of my favorite aspects of our hotel is our acceptance of pets as I know how important this can be for fellow travelers, it's always great to see. I am glad to hear that you were able to enjoy certain amenities such as the Sheraton Club... More 

Poolesville, Maryland
1 review
4 of 5 stars Reviewed December 5, 2013

Platinum member for Starwoood. This property had all the things I needed. Great club lounge with fresh offerings. Linda True was awesome serving up fresh coffee and offering directions. The room was clean, comfortable and I could hook my IPAD to the television and there was no motion sensor on the AC so I was happy! Will definitely come back!

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Kevin O, Thank you so much for your review. As a platinum member with Starwood, it is extremely important to us that you enjoy yourself in Omaha with a great stay at our hotel. It's great to hear from our loyal guests such as yourself, especially when they have so many nice comments regarding our staff and our amenities. I... More 

Melbourne
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

We booked two rooms for the thanksgiving holiday to visit family in Omaha. The service we received from the moment we checked in was awesome! Jenna and Michelle made sure we were looked after and every time we arrived back or went out they greeted us with a smile and asked how our day was going. We will definitely be... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jaxon B, Thank you so much for your review! The absolute best comments to read are those regarding our excellent staff members. We have a beautiful property, but what sets aside from just another hotel visit truly is our team. I'm glad to hear that you enjoyed your time with us, and hope that we are lucky enough to have... More 

Highlands Ranch, Colorado, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 4, 2013

As of late, it's been necessary for me to travel to Omaha for business once per month or so. My first trip, I stayed in Council Bluffs and was extremely disappointed in the hotel. After doing some research, I stumbled upon the Sheraton Omaha Hotel and have now stayed there twice. It is my FAVORITE part of visiting Omaha. The... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

April U, We are so glad to have you as such a loyal guest of ours! Thank you so much for taking the time to review our hotel on TripAdvisor. Our staff is always here for you, and wanting to make exceptions for certain things such as late checkouts when possible so that we can make your trip to Omaha... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 4, 2013

I was originally scheduled for a 3 night stay. Due to circumstances I had to stay for 14 days! Linda True, Brent, Shelly, Tiffany and Michelle were fantastic and provided great personalities as well as great service during our visits to the "club" for the breakfasts and dinners that were served! The restaurant has great steaks and I would not... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Robert J, Thank you so much for your excellent review! It is fantastic to see all of the different staff members in your review that really made your stay memorable. We thoroughly enjoyed you and your group's visit with us, and hope that we will be able to business with you again in the future. If I can be of... More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed December 4, 2013

I love Sheraton Hotels. Tanner, Rooms Manager, always helps me out any time I need him. The hotel is beautiful, clean, quiet---my favorite. I put my sister up at his hotel anytime she visits me. She LOVES the beds.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Kari H, Thank you so much for your review! I am more than happy to help anytime you or your family member's need any kind of assistance, I can't thank you enough for your many stays with us and how much our staff enjoys people such as yourself staying with us. I will be sure that your sister will have... More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 28, 2013

I have nothing but rave reviews for the staff at the Sheraton Omaha. I was originally scheduled for a 3 night stay. Due to events beyond my control I had to stay for 12 days! The staff was very accommodating and very helpful! Linda True was enjoyable during our visits to the "club" for the breakfasts and dinners that served!... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Mr. Turner, Thank you again for your excellent review! I am thrilled that you have enjoyed your stay with us, and as much as you are looking forward to returning home to your family, we will miss you! I informed Linda of her excellent work once again and have posted your review for all of our staff to see. Let... More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed November 27, 2013

We had a wonderful experience at the Sheraton Omaha. One of the servers at breakfast, named Linda True, was especially helpful. She went the extra mile to make sure everyone was taken care of. Even when breakfast was nearly over, she ordered more oatmeal for the buffet from the main kitchen to satisfy a guest. All in all, we thought... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

MelelinaR, Thank you so much for your review! It is absolutely phenomenal to see our team members getting their names mentioned in such positive ways. What truly makes a guest's experience is the staff members, and I believe this is what sets us aside from other hotels in the area. I made sure to congratulate Linda this morning on another... More 

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