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Sheraton Omaha Hotel

#23 of 77 Hotels in Omaha
Certificate of Excellence
GreenLeadersSilver level
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655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Breakfast for 2 Included
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Sheraton Omaha Hotel
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282 Reviews from our TripAdvisor Community

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Traveler rating
    130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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There are newer reviews for Sheraton Omaha Hotel
See the most recent reviews
Kearney, Missouri, USA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2014

hotel was clean and center location to everything . our room was clean but the carpet by the door had a big spot . stayed on the 5th floor very noisy . the service people where very nice and helpful with directions and restuarts

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

kevin s, Thank you for your review of our hotel! I am glad to hear that our team was friendly and helpful for you and your travelers. I do apologize about the carpet spot, but am glad to hear that everything was clean as usual. We have begun a carpet cleaning project with our team this month to ensure there... More 

Ft. Lauderdale
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2014

I originally only booked for one night, but Mike, Janna,and Stephanie made sure my stay was so comfortable. I booked 4 nights total. They were great at reccomending locsl spots for food and drinks and even offered to give us shuttle rides to and from. Great job guys! Keep it up =)

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

goneflying1, Thank you so much for your review of our staff and our hotel! I absolutely love seeing reviews such as yours when our team truly goes above and beyond to make sure you enjoy your stay. I am very glad that you were able to extend your stay with us, it was a pleasure having you. I hope that... More 

Milwaukee, Wisconsin
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

I recent stayed at the hotel with my track club for the Region 8 Championship. The beds were very comfortable and rooms were clean. It was a hot weekend and the air conditioning was in good working order. The front desk and service were very courtesy and friendly. The hotel provided a free hot breakfast for all Track meet attendees... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

purpletrackcoach, Thank you so much for your review of your most recent experience at our hotel on TripAdvisor! I am thrilled to see that you enjoyed every aspect of your stay with us, including our friendly staff members. Your review will be posted in our breakroom for all to see and to tell them to keep up the great work.... More 

Columbus, Nebraska, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

This hotel is an old Holiday Inn, and I was hesitant to stay there. But it's COMPLETELY NEW. Very impressive. This is not your parent's hotel! Staff were all helpful and friendly. Breakfast was included in my package. Fresh oatmeal, fresh fruit, and fresh fried bacon. It made my day. The cost was reasonable. I'd stay here again in a... More 

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Theresa G, Thank you so much for your review of our hotel on TripAdvisor! Your words are very much appreciated by us as well as other fellow travelers reading your review. I am glad to hear that you were impressed with our renovations as it truly is a different hotel than what it used to be. There will be even... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

When my mama said that we would be stopping in Omaha, my one track doggie mind was fixated on one thing...Omaha Steaks...WOOF WOOF!!!! Sadly, there was no steak to be found in our room. I sniffed and whiffed every crevice of that mighty clean room but...nada! Not to happy with my mom about the lack of steak...<em>grrrrrr!</em> But that's another... More 

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Well hello Dexter D! We are so glad to hear that you enjoyed your stay with us! Here at the Sheraton Omaha, we always want to make sure that our pups are taken care of and well loved as our guests. I hope that your mom was able to find an Omaha Steak for you at some point, they can... More 

Sioux Falls, South Dakota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed here during the CWS which would explain why the rate was so jacked up when we did stay here. I stayed just one night as my girlfriend and two children came into town just for the Omaha Zoo. We stayed on the 6th floor with club access. The amenities in the club level are just so-so, but definitely does... More 

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Thomas W, Thank you for your review of your most recent experience at our hotel! I am glad to hear that you and your travel companions enjoyed your stay with us. We also appreciate the details regarding aspects of your stay that were better than others as this helps other fellow travelers reading your review on TripAdvisor. You are correct... More 

Omaha, NE
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

I was wowed by my stay at this hotel. I was unaware of this hotel's existence, due to its location which is near by several apartment buildings. I found the room to be very clean, and well appointed and the staff was friendly. I will gladly stay here again.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

peevedmomma, Thank you SO much for your review of our hotel! I am glad to hear that you not only discovered us but that you were pleasantly surprised. I know we can be somewhat of a "hidden gem" but we would sure like to be less hidden that's for sure! We very much appreciate you taking the time to review... More 

Fairmont, Nebraska
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 22, 2014

Known as the Crowne Plaza before Sheraton. Beds were great, very soft. Stayed here during the CWS so was obviously over-priced just like everywhere else in Omaha. I'd definitely stay here again. Pool and hot tub were very nice as well. Plenty of space. Restaurant is supposed to be pretty good although we didn't try it. I've been here for... More 

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Derek B, Thank you so much for your review of our hotel on TripAdvisor! The details provided are very much appreciated by us as well as fellow travelers reading your review. I am glad to hear that you were able to enjoy many aspects of our hotel while you were here with us, and hope you are able to return... More 

Urbandale, Iowa
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed at this hotel on a trip to Omaha Zoo with my wife and 3 year old son. The Hotel was nice and the staff was friendly. The room was clean and quiet. The pool was large and we had a great time with it. The main reason I am writing this review is to recognize greatness. About midnight my... More 

Was this review helpful? Yes 5
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Chris W, Thank you SO much for your review of our hotel and your experience! I am thrilled to see feedback with situations like these when our team members really go above and beyond. This is one heck of an example, and Jessica was thrilled to see your comments. I am sorry to hear that your son encountered an injury... More 

Ankeny, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Check in was very quick, friendly, and efficient. All staff I encountered was very friendly and processional. They were all helpful. I had a standard double queen room and it was very spacious. I only heard a little bit of noise one time in the three days I stayed. I was able to get a quiet, restful nights sleep each... More 

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

NYS1130, Thank you so much for your wonderful review of our hotel on TripAdvisor! I am very glad to hear that you enjoyed your stay with us so much, our team members really are what sets us apart from other hotels in the area. It is great to hear that you encountered the experience with our team that we are... More 

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