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All 73 Omaha hotels

Sheraton Omaha Hotel

3.5 of 5 Hotel   |   655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Sheraton Omaha Hotel
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80%
Ranked #17 of 73 Hotels in Omaha
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
mgaryblock Little Falls, Minnesota
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196 reviews from our community

Traveler rating
    83
    74
    23
    10
    6
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63
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55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Little Falls, Minnesota
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Gorgeous from the moment you walk through the front doors!! Nice room and great staff. They recently went through a multi-million dollar restoration and now I'm told they're going to do another one for the lobby...which is already exceptional!!

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

mgaryblock, Thank you very much for your review of our hotel and your experience on TripAdvisor! It was a pleasure having you and your other travelers with us recently. I can tell you that we are thrilled as well to see more upcoming renovations for our public space areas including our meeting rooms. I am very glad to hear that... More

Houston TX
Top Contributor
83 reviews 83 reviews
26 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

Really hard to find even with a GPS. Once there it's nice; huge lobby and pleasant rooms with all security devices. Ice machines on each floor; no vending machines. No in room refrigerator. Everything for sale in the lobby convenience store. Beds extremely soft and 2, not 1, duvais. Hot and heavy. Ample toiletries. Noise confined to heavy room doors... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Gladtobethere, Thank you for your review of our hotel on TripAdvisor. We sincerely appreciate the detailed feedback and I am glad to hear that you enjoyed your stay once able to locate us. I do apologize as I know the exits right off the highway from us can be confusing. When you discussed the A/C in the rooms, I'm not... More

Arlington, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Got a fabulous deal on this hotel through Priceline. We rented two rooms for two days in September. The rooms are comfortable, as are the beds and the rooms were very clean with nice amenities. Enjoyed using the lovely pool and the workout room as well.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

netwinkle, Thank you so much for your review of our hotel on TripAdvisor! I am glad to hear that you enjoyed your stay so much. We will be sure to pass along your comments to our team as they always appreciate hearing our guest's feedback to know how well they are performing. If we can every be of any further... More

Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

My family had a wonderful experience at the hotel. The front desk was extremely helpful and prompt with our needs. Mrs Carrie Schaefer attended to all our wants and helped us coordinate our plans...thanks and we will be back. DR. S. Shapiro

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Srs567, Thank you so much for your wonderful review of our hotel on TripAdvisor! We very much appreciate your comments and so do our fellow travelers reading your feedback about our hotel. It is always phenomenal to hear how well our team members helped make your stay that much better, and Cari is a great member of the Sheraton Omaha... More

Tustin, California
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Sheraton Omaha for business for one night. It was great for the value. The room had one of the most comfortable beds I've ever slept on in a hotel. The wall unit air conditioner was a little difficult to control, but it was manageable. The buffet breakfast was also a great value with a nice selection.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

JenC_in_OC, Thank you very much for taking the time to review your experience with us! I can't say enough about our Sheraton Sweet Sleeper beds as well, and I can honestly say I have not come across a more comfortable hotel bed myself. I am also glad to hear that you enjoyed our breakfast selection in our restaurant as well.... More

Munich, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall I had a nice and comfortable experience in the Sheraton Omaha. The staff is friendly and the rooms are decent. Furthermore I slept very well in the King Size Bed. For an additional fee you can have breakfast and I can also recommend the restaurant. The hotel also posses a swimming pool and a hot tub.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Ferdi3000, Thank you for your review of our hotel on TripAdvisor! I am pleased to hear that you enjoyed your stay with us and are able to recommend some of the highlights of your visit with us. One of the greatest comments we can ever receive as any comments regarding how well our team members take care of our loyal... More

Boulder
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm laying in an incredibly comfortable bed smelling Starbucks coffee for the coffee maker and wondering if I can just stay forever. Up on a hill I had a bit of trouble locating it although I could see the building, my stay was excellent! The room has a solid feel and not much ambient noise. A quiet refrigerator and microwave... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

ErieGal, Thank you very much for your amazing review of our hotel on TripAdvisor! I have to say, the title of your review was phenomenal to see for our team members and defintely one of my favorites yet. We sincerely appreciate the thorough details provided in your review as this is a great example of providing beneficial information to our... More

Bartlesville, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A big Thank You to Stephanie and Michelle. These two ladies helped us with our weekend stay in Omaha by suggesting eating venue's and things to see and do. They also provided a shuttle for our dining venue so we didn't have to worry about driving. They were very professional and made sure if we were coming or going from... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Cathy P, Thank you SO much for your wonderful review of our hotel! Stephanie and Michelle were both thrilled to see your great comments about how well they delivered exceptional service, and I have passed your comments along to our Food and Beverage team as well. The details provided by yourself are very much appreciated by our team here as... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

The rooms were lovely and warm, the beds were very comfortable. My family enjoyed the very large pool! There were a couple things I needed to call to the staff's attention and the matters were handled quickly. I also had some issues with the room as well during our stay, but Robert, Jenna and Tanner the Rooms Manager made sure... More

Was this review helpful? Yes 2
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Sarah G, Thank you very much for taking the time to review your experience of your stay with us on TripAdvisor. It was a pleasure speaking with you the other day, and I was glad to have such a beneficial conversation with you. We definitely want to make sure that everyone is well taken care of; and when the service... More

Cherokee, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

A big THANK YOU to Jesse, and Michael at the front desk for providing me with excellent check-in service. They were very helpful and professional - thanks for the great room assignment, really appreciated the Preferred Guest Treatment and the use of the Club Room facility. Also, would like to extend a thank you to Linda True who was very... More

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Randy K, Thank you SO much for your excellent review of our hotel! Micheal and Jesse were both thrilled to see themselves mentioned as providing such stellar service, and I will be sure to pass your review along to Linda as well. What makes our team so proud is when we constantly see reviews such as yours mentioning our team... More

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Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza

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