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All 70 Omaha hotels

Sheraton Omaha Hotel

3.5 of 5 Hotel   |   655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Sheraton Omaha Hotel
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79%
Ranked #17 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Jessica W Eagan, Minnesota
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165 people have reviewed this hotel

Traveler rating
    69
    62
    20
    9
    5
See reviews for
52
26
10
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Eagan, Minnesota
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We traveled to Omaha from Minneapolis with a group of 30 high school basketball players and their families. The large group reservation process was smooth and Bonnie was very helpful. The hotel lobby was very nice and the seating was plentiful for our teams/families to gather and relax. There is a bar and food available right in the lobby -... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jessica W, Thank you so much for your review of our hotel on TripAdvisor! It is much appreciated by all of us here at the Sheraton Omaha; and I'm sure others reading your review appreciate the details as well. It sounds like your group had a great time with us this past weekend as I heard great things from our... More

Florida
Top Contributor
63 reviews 63 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked the room on the Sheraton website, and paid for a king sized bed. Upon check in, I was told that there were no king rooms available.I questioned how I could have booked and paid in advance for a king room and not have one ready for me? The girl at the desk was not very interested in solving... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

fog49, Thank you for your detailed review of our hotel on TripAdvisor. I am very sorry to hear that your stay started off with a poor first impression, but that other aspects of your stay were enjoyable. I am fairly shocked about the ability to not get the King room you reserved. When booked through our own website, it is... More

Chadron, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean hotel, friendly staff. There is security at night. Quick access to the west Dodge expressway. The room was updated extremely comfortable beds and a approximately 40 inch lcd TV. The shower was fairly decent for a tall person.

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Chadrock2013, Thank you so much for your review of our hotel on TripAdvisor! We sincerely appreciate the feedback as I'm sure our fellow travleres on TripAdvisor do as well. It is always great to hear how well our staff is doing, and that we are meeting or exceeding expectations for the other aspects of the hotel as well such as... More

Hyderabad
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Slightly musty rooms but overall the hotel was clean and maintained. The pool was good and clean. The gym is little used but well equipped although the gym door probably needs to be serviced as it gets stuck. Staff is friendly and the breakfast buffet service staff is very perceptive and helpful. The location of the hotel is slightly awkward... More

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

RudyP25, Thank you for your review of your experience at our hotel! I am glad to see that you got a great, comfortable night's sleep here with us. It is also always great to hear comments about our team members, especially specific departments so we can share your comments with them. I appreciate your feedback regarding small areas of improvement... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great pet friendly place! Beautiful, clean, & spacious rooms. The lobby and parking lot are latge and very clean as well. The staff was outstanding and very friendly, and the location is fabulous; easy access to shopping, dining, and highways.

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Shelley M, Thank you so much for your review of our hotel! I am glad to see that you had such a pleasant experience, and we always appreciate the feedback. The best comments we can ever see is in regards to how our staff really helps make us who we are, after everything else that you should expect provides a... More

Rock Valley, Iowa
1 review
5 of 5 stars Reviewed March 12, 2014

This hotel was very clean and had an extra large pool for the kids. The staff were the most impressive, especially Ashley and Jenna at the front desk. A local college fraternity had rented most of the second floor, and became very loud and aggressive. My hat is of to these two ladies who took the mater seriously by not... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

M S, Thank you so much for taking the time to review our hotel on TripAdvisor! I am very glad to hear that you enjoyed your weekend with us, but most of all that you enjoyed our staff. I apologize for the rowdiness of that night, but am glad to see feedback that we handled it appropriately. I have passed... More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 5, 2014

Traveled to Omaha from Atlanta on my birthday for business. Temperature in Atlanta 64 degrees; Temperature in Omaha 7 degrees - burrrrrrr! When I finally arrived at the hotel, tired and cold, I was warmly greeted by the front desk clerks who moved me quickly through registration and into a room on the club level with complimentary drinks and a... More

Was this review helpful? Yes 2
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

snee1652, Thank you so much for your review of our hotel on TripAdvisor! I am so glad to hear that you enjoyed your stay with us so much, and we sincerely appreciate all of the details provided for fellow travelers to read as well. I apologize that we couldn't provide better weather for you, we are all ready for this... More

Richmond
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2014

Stayed here for several nights on a couple of business trips. Nice reception area, bar, and restaurant. Small exercise room, but nice enough and machines available. No great options for running right outside of the hotel. Rooms were quite comfortable.

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

RichmondCav, Thank you for your review of our hotel on TripAdvisor. I am glad to see that you enjoyed your stays with us, and many different outlets of the hotel that we have to offer. Even though the outside can be dated, I do agree that our renovated rooms are much better looking and much more comfortable than one would... More

Chicago, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2014

My husband, dog and I stayed at the Sheraton Omaha during the start of a three week cross-country road trip. The hotel room was clean and the rooms were nicely updated. I would definitely stay here again!

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

mrsd725, Thank you for your review of our hotel! I am very glad to hear that you enjoyed your time with us, and that you were able to bring your dog along with you for the trip to our pet friendly hotel. I hope that the rest of your trip is off to a great start, and that you are... More

Sioux City, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014

I booked this room because of the price and figured I couldn't go wrong if it was a Sheraton. I was surprised when I arrived at the address to find this was the former Old Mill Holiday Inn. I was pleasantly surprised to find they did this remodel right! The décor is beautiful and I couldn't tell this was a... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Kevin H, Thank you so much for your review! We sincerely appreciate the time put in from fellow travelers to share their experience with us. I am glad to hear that you enjoyed the remodeled look, it has gone over very well with many people. And I would have to agree - the Sheraton Sweet Sleeper beds are insanely comfortable!... More

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Additional Information about Sheraton Omaha Hotel

Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Omaha
#13 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 
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