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All 74 Omaha hotels

Sheraton Omaha Hotel

3.5 of 5 Hotel   |   655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Ranked #19 of 74 Hotels in Omaha
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
LHelding Chicago, Illinois
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200 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for three weeks for work. The staff was simply wonderful and accommodating to everything that we needed. Dallas, in particular, was extremely helpful. I will definitely stay here again.

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Rosemount, Minnesota
Top Contributor
86 reviews 86 reviews
20 hotel reviews
180 helpful votes 180 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've stayed here on a couple of occasions. A couple of years ago we got stuck here on a trip to Denver when the closed the interstate for snow. As I recall, it was a great stay, and the staff was very hospitable to the guests that wee stuck there (i.e. free round of beverages at the bar, longer happy... More

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jake B, Thank you for your feedback about your most recent experience. Definitely feel free to give me a call at your earliest convenience so we can resolve your Club lounge fee and I will be more than happy to get you taken care of. My direct line is 402-516-1243. I am glad to hear that you enjoyed almost all... More

Phoenix, Arizona
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights when visiting Omaha. The hotel is an older property on the west side of town off of Dodge Street (one of the main drags in Omaha). The hallways and rooms and rather dark and have low ceilings. While I was there one of the two guest elevators was out of service. As a hotel that... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Frequent_Traveler724, Thank you for your review of your most recent experience with us on TripAdvisor. I am glad to hear that you enjoyed most aspects of your stay with us. We will be more than excited when our elevator renovations are complete this winter as we understand having only 2 out of our 3 elevators functioning can be somewhat of... More

New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

I stay here for business regularly and it is a nice hotel. Best part of the day is in the club room they have on the 6th floor. Linda True is one of the employees- and by far the nicest hotel staff I have ever come in contact with. Definitely recommend. Thanks, AJ

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

brownandrew89, Thank you so much for your review of our hotel on TripAdvisor! I am thrilled to always see Linda and our other team members mentioned by name in these reviews. It means even more when we know you are a frequent loyal guest of ours continually wanting to return with us. If there is ever anything else I can... More

Little Falls, Minnesota
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gorgeous from the moment you walk through the front doors!! Nice room and great staff. They recently went through a multi-million dollar restoration and now I'm told they're going to do another one for the lobby...which is already exceptional!!

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

mgaryblock, Thank you very much for your review of our hotel and your experience on TripAdvisor! It was a pleasure having you and your other travelers with us recently. I can tell you that we are thrilled as well to see more upcoming renovations for our public space areas including our meeting rooms. I am very glad to hear that... More

Houston TX
Top Contributor
83 reviews 83 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Really hard to find even with a GPS. Once there it's nice; huge lobby and pleasant rooms with all security devices. Ice machines on each floor; no vending machines. No in room refrigerator. Everything for sale in the lobby convenience store. Beds extremely soft and 2, not 1, duvais. Hot and heavy. Ample toiletries. Noise confined to heavy room doors... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Gladtobethere, Thank you for your review of our hotel on TripAdvisor. We sincerely appreciate the detailed feedback and I am glad to hear that you enjoyed your stay once able to locate us. I do apologize as I know the exits right off the highway from us can be confusing. When you discussed the A/C in the rooms, I'm not... More

Arlington, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Got a fabulous deal on this hotel through Priceline. We rented two rooms for two days in September. The rooms are comfortable, as are the beds and the rooms were very clean with nice amenities. Enjoyed using the lovely pool and the workout room as well.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

netwinkle, Thank you so much for your review of our hotel on TripAdvisor! I am glad to hear that you enjoyed your stay so much. We will be sure to pass along your comments to our team as they always appreciate hearing our guest's feedback to know how well they are performing. If we can every be of any further... More

Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

My family had a wonderful experience at the hotel. The front desk was extremely helpful and prompt with our needs. Mrs Carrie Schaefer attended to all our wants and helped us coordinate our plans...thanks and we will be back. DR. S. Shapiro

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Srs567, Thank you so much for your wonderful review of our hotel on TripAdvisor! We very much appreciate your comments and so do our fellow travelers reading your feedback about our hotel. It is always phenomenal to hear how well our team members helped make your stay that much better, and Cari is a great member of the Sheraton Omaha... More

Tustin, California
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton Omaha for business for one night. It was great for the value. The room had one of the most comfortable beds I've ever slept on in a hotel. The wall unit air conditioner was a little difficult to control, but it was manageable. The buffet breakfast was also a great value with a nice selection.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

JenC_in_OC, Thank you very much for taking the time to review your experience with us! I can't say enough about our Sheraton Sweet Sleeper beds as well, and I can honestly say I have not come across a more comfortable hotel bed myself. I am also glad to hear that you enjoyed our breakfast selection in our restaurant as well.... More

Munich, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall I had a nice and comfortable experience in the Sheraton Omaha. The staff is friendly and the rooms are decent. Furthermore I slept very well in the King Size Bed. For an additional fee you can have breakfast and I can also recommend the restaurant. The hotel also posses a swimming pool and a hot tub.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Ferdi3000, Thank you for your review of our hotel on TripAdvisor! I am pleased to hear that you enjoyed your stay with us and are able to recommend some of the highlights of your visit with us. One of the greatest comments we can ever receive as any comments regarding how well our team members take care of our loyal... More

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Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza

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