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All 73 Omaha hotels

Sheraton Omaha Hotel

3.5 of 5 Hotel   |   655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
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Sheraton Omaha Hotel
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80%
Ranked #16 of 73 hotels in Omaha
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Srs567 Bridgewater, New Jersey
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193 people have reviewed this hotel

Traveler rating
    81
    74
    22
    10
    6
See reviews for
62
32
10
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family had a wonderful experience at the hotel. The front desk was extremely helpful and prompt with our needs. Mrs Carrie Schaefer attended to all our wants and helped us coordinate our plans...thanks and we will be back. DR. S. Shapiro

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Tustin, California
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Sheraton Omaha for business for one night. It was great for the value. The room had one of the most comfortable beds I've ever slept on in a hotel. The wall unit air conditioner was a little difficult to control, but it was manageable. The buffet breakfast was also a great value with a nice selection.

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Munich, Germany
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Overall I had a nice and comfortable experience in the Sheraton Omaha. The staff is friendly and the rooms are decent. Furthermore I slept very well in the King Size Bed. For an additional fee you can have breakfast and I can also recommend the restaurant. The hotel also posses a swimming pool and a hot tub.

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Boulder
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm laying in an incredibly comfortable bed smelling Starbucks coffee for the coffee maker and wondering if I can just stay forever. Up on a hill I had a bit of trouble locating it although I could see the building, my stay was excellent! The room has a solid feel and not much ambient noise. A quiet refrigerator and microwave... More

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Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

ErieGal, Thank you very much for your amazing review of our hotel on TripAdvisor! I have to say, the title of your review was phenomenal to see for our team members and defintely one of my favorites yet. We sincerely appreciate the thorough details provided in your review as this is a great example of providing beneficial information to our... More

Bartlesville, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A big Thank You to Stephanie and Michelle. These two ladies helped us with our weekend stay in Omaha by suggesting eating venue's and things to see and do. They also provided a shuttle for our dining venue so we didn't have to worry about driving. They were very professional and made sure if we were coming or going from... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Cathy P, Thank you SO much for your wonderful review of our hotel! Stephanie and Michelle were both thrilled to see your great comments about how well they delivered exceptional service, and I have passed your comments along to our Food and Beverage team as well. The details provided by yourself are very much appreciated by our team here as... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were lovely and warm, the beds were very comfortable. My family enjoyed the very large pool! There were a couple things I needed to call to the staff's attention and the matters were handled quickly. I also had some issues with the room as well during our stay, but Robert, Jenna and Tanner the Rooms Manager made sure... More

Was this review helpful? Yes 2
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Sarah G, Thank you very much for taking the time to review your experience of your stay with us on TripAdvisor. It was a pleasure speaking with you the other day, and I was glad to have such a beneficial conversation with you. We definitely want to make sure that everyone is well taken care of; and when the service... More

Cherokee, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A big THANK YOU to Jesse, and Michael at the front desk for providing me with excellent check-in service. They were very helpful and professional - thanks for the great room assignment, really appreciated the Preferred Guest Treatment and the use of the Club Room facility. Also, would like to extend a thank you to Linda True who was very... More

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Randy K, Thank you SO much for your excellent review of our hotel! Micheal and Jesse were both thrilled to see themselves mentioned as providing such stellar service, and I will be sure to pass your review along to Linda as well. What makes our team so proud is when we constantly see reviews such as yours mentioning our team... More

Pennsauken, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2014

Checking in was lightning quick and all of the staff members were friendly and helpful from the very beginning. The rooms are modern, spacious and comfortable. The bathroom was especially spacious - I always appreciate it when the husband and I can get ready at the same time! We were upgraded to the club floor which meant access to the... More

Was this review helpful? Yes 1
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

cheryldawn, Thank you for your review of your most recent experience with us! The details from your stay are much appreciated by us as valuable feedback, but are even more valuable for fellow TripAdvisor reviewers reading your great comments. I am glad to hear that the Front Office provided a great first impression, and that you enjoyed the upgrade to... More

1 review
5 of 5 stars Reviewed July 25, 2014

The entire team was fantastic- I felt at ease and as if I could ask for anything I needed without any concerns. I really felt like I was at home. I will be returning for business but will absolutely use other Sheraton hotels for all of my future travel.

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

Jennifer S, Thank you SO much for your raving review of our team at our hotel!! I will be sure that your review is posted in our break room for all to see and show them what a great job they are doing. It really does help make my day, and I'm sure many of ours here when we see... More

Sioux Falls, South Dakota
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2014

We only stayed one evening for our annual zoo trip. The hotel was comfortable and clean. The staff was courteous and friendly. The only issue we had was that the pool was so terribly cold and unfortunately our children wanted to swim. Other than that, I would definitely come back although I did not feel the breakfast was worth it... More

Was this review helpful? Yes
Tanner T, Manager at Sheraton Omaha Hotel, responded to this review

KJScneid, Thank you so much for your feedback on your recent Omaha trip. I am glad to hear that you found your accomodations to be relaxing and that you enjoyed our pleasant staff as well! I am so sorry to hear about the pool tempature at the time of your stay, please appolizige to your children on behalf of us... More

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Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Omaha #12 Business Hotel in Omaha #13 Family Hotel in Omaha
Hotel Class
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 
Number of rooms
223

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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