After reading so many horrible reviews, I was wary of staying here, but wound up here for two days with a low bid on an online hotel site. To my great surprise, it was pretty good! And it WAS in the midst of the $25 millions remodeling that is expected to be finished this summer (2012). I told the front... More

Checked in here for a wedding, was excited to stay in the "new renovated" rooms. Only one problem. They WERENT finished renovating. Doesn't look to be done anytime soon. Drapes were a necessity for us and they didn't have any in the rooms. Start to my nephees wedding weekend was a diaster. Hotel staff horrible, hotel management even worse. Checked... More

Great food, beautiful environment and homely customer service expirience,it felt good when d receptionist greeted me by name on my second day.its home with all the fun and xquisite location

My family consisting of my wife and 3 kids under 6 years old had stayed in the hotel a year ago and had a great time. The suite was clean, up to date, worth the money. Coco Keys was busy but very enjoyable. We purchased a package from dealgarden.com which gave us 2 nights stay, 2 days at the waterpark,... More

I have never left a review like this but i feel as though I must. We, too, fell for the moving to the hotel next door and receive a free night stay on the Ramada within a year. The Baymont Inn is the hotel next door and it is disgusting!!! The room was so dated that there wasn't a bathtub,... More

We had stayed here almost 4 years ago and were looking forward to another visit. It was so bad we found a new hotel for our second night and nearly left in the middle of the night. There are not enough charecters to spell it all out but i will say that only the oldest part of the hotel is... More

My family and I stayed in a suite here and it was HORRIBLE. When we woke up in the morning, my mom was going to use the sink in the kitchenette, and there were roaches coming out of there! We called the front desk, and they did not offer us any apoologies or anything to kill them. We were worried... More

We purchsaed a package deal for the hotel and water park also. The first time we tried to reserve our stay, our phone call was rerouted to the Ramada Inn's Natl. booking service. (If that's what you can call it?) We were told they could not handle our reservation because of the package deal, and there was no one with... More

We purchased a deal for the water resort, and called ahead as the voucher stated. I called and the gal that I talked with reassured me we could get in, and I specified we were coming on the 10th of March. When we arrived there was a sign on the hotel lobby's front door that said it was closed for... More