there's rule..hot tub's for adult over16...we took 2,3 yrs old kids to warm up their body..there's secret Ramada worker (who pulls out plastic Arby's looking name tag) in the tub telling me to get kids out of hot tub...I go just for sec...leave kid with mother in law in the tub walk away for min. Next thing..that secret Ramada worker... More

I have a large family! So we booked 2 Suites which had 2 double beds and a pull out couch. a kitchenette and a table with some chairs. We got the Omaha Zoo and CoCo Key Water Resort Packages for each room. We got to check in early which was a very good surprise considering how much stuff we had.... More

went here for the hotel and waterpark. got there and got room and husband sat on the bed and it broke the frame, they moved us to another room where the tv was not working and when taking a shower rusted screws broke off the drain. there was wires hanging down in the hallways...no room service .should close down during... More

About a year ago, I took my family to Coco Key. We were there for 5 minutes when the large waterbucket dumped its water out. The force of the 500 gallons knocked my 5 year-old daughter to the floor, fracturing her eye socket.She had to refrain from physical activity for a month! No running, playing, jumping, or playground. She had... More

I was booked here to teach a one week course in a meeting room at this hotel. Very poor experience. Place is undergoing extensive renovation--the supposed breakfast was spotty--somedays cereal, somedays not, somedays bacon, somedays biscuits and gravy. No restaurant available on site. Place was absolutely deserted--spookily so--when I checked in, bringing up memories of the hotel in the movie... More

We stayed here for the waterpark/children's museum combo package offered online. We arrived on our check in day around 11:30. We figured we would not be able to check in, but could get our passes to the water park early. When we went to the front desk, the lady offered to check us in right away! It was very nice... More

Cons: Pool water was cold, water park was only open 4-9pm(granted it was Mon & Tues), sauna didn't work, no kids jacuzzi like GWL, 4 arcade games needed someone to fix, mold in suite bath tub, stains all over the carpet, had to tighten the bath handle to adjust temp. To end the night the tv wouldn't turn on. I... More

First of all: our children (9, 4, 2) had a wonderful time at this hotel! They were thrilled about every bit. Our room had to 2 points of entry, one a hall and the other out to the hotel pool/courtyard. There was a great little indoor park activity set for the kiddos to play on. I will admit that the... More

We were in Bldg B. Kids had a great time at the water "park". The hotel needs improvements, but what 2-3 star hotel doesn't. The beds were comfortable and the a/c worked grea after we had maintenance come by, he was very friendly. Nice hot water in the shower. Bathroom definitely needed some updates. We stayed here for the kids... More