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Ramada Plaza Omaha Hotel & Convention Center

3.0 of 5 3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)
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Ramada Plaza Omaha Hotel & Convention Center
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Ramada Plaza Omaha Hotel & Convention Center
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1,371 reviews from our community

Traveler rating
    310
    398
    322
    210
    131
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991
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Kansas City, Kansas
1 review
3 of 5 stars Reviewed yesterday NEW

Booked the room online. Check in went OK. When I logged into the internet I noticed the rooms were available for less than my booking price. I went to the front desk to see if I could get the lower price. The front desk supervisor told me that there were no rooms available at that price. I figured I should... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Thank you for taking the time to write a review of our hotel. If you can contact me at a time convenient for you, I would be interested to discuss your experience in greater detail. Your feedback about our service is very important, and will be used as a learning tool to improve upon our services. More 

Cortland, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

I thought overall the hotel was great. Staff friendly, clean. The only thing that I would change would be for the amount you pay for the room, I would expect the tv to work well and to be a little more up to date and bigger when you have a family of four staying in the room. The restaurant took... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Thank you for taking the time to write a review of our hotel. We always appreciate hearing from our guests, including the things we can do better. Your feedback about our service is very important to us, and we will use this information to improve upon the guest experience. I hope the next time you visit Omaha you will be... More 

Moreno Valley, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Reservations, the desk members, the rooms, the game room, the pool, the bar tender, were all far above what we expected. Starting from the reservation coordinator to the flexibility of the front desk with many questions, our family will be back. Only negative review during our stay was Sunday Brunch. In a nut shell, I spend $100 (part on my... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Thank you for writing a review about your recent stay. I appreciate the compliments, as well as the feedback on where we can make improvements. I hope the next time you visit Omaha you will be our guest again. More 

Papillion, Nebraska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I host five three day scrapbooking retreats at the Ramada every year. I have been doing this for over 3 years now. We just held our last retreat for 2014 and wanted to thank Carla Kucks and the entire staff at Ramada for always taking excellent care of me and my customers! They have GREAT customer service from the banquest... More 

Was this review helpful? Yes 1
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Thank you for sharing your experience with us, we are pleased to hear you had a great stay! Hope to see you soon! More 

Des Moines, Iowa
1 review
3 of 5 stars Reviewed 1 week ago

toilet paper holder was dirty/lets say from several months/which I cleaned so my grandchildren would not touch. The exhaust fan didn't work/the ceiling looked as if it had been taped and painted several times to which the tape was coming loose be sat morning. Service was excellent they offered to fix the fan... I said we would skip it/as it... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Please accept our sincere apologies for the negative experience during your recent stay. Your feedback is very important to us as we will use this as a learning tool to improve upon our services and overall product. Thank you again for your review. More 

Goehner, Nebraska
1 review
1 of 5 stars Reviewed 2 weeks ago

After we woke up in the morning not even thinking about pulling back the sheets before going to sleep we woke up and like always tore the bed apart while we were making sure we didn't leave anything behind we managed to discover there was a big spot of blood on the sheets. NOPE I WAS NOT ON MY CYCLE!... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Mike C, Assistant General Manager at Ramada Plaza Omaha Hotel & Convention Center, responded to this review

Thank you for taking the time to write a review of our hotel. If you can contact me at a time convenient for you, I would look forward to speaking about your visit in greater detail. Your feedback about our service is very important to us, and we will use this as a learning tool to improve upon our services. More 

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Additional Information about Ramada Plaza Omaha Hotel & Convention Center

Address: 3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Omaha Hotel & Convention Center 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Ramada Plaza Omaha Hotel & Convention Center & Coco Key Water Omaha
Ramada Plaza Omaha Hotel And Convention Center & Coco Key Water Resort
Holiday Inn Omaha

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