Overall my stay was just okay. The sheets were clean and the staff was friendly. The room itself was unnecessarily small. We had a room that looked out to the pool, which was nice. However, there was only a transparent curtain in the window and therefore a lack of privacy. When we opened and closed the bathroom door, the airflow... more

First we called a week in advance to make our reservations. Travel agent said check in time was 4pm but assured us we could call for an early check in time. I called for an early check in time and they said that they had a busy night before and werent sure when housekeeping would have our room ready. This... more

We really had no complaints during our stay, except that the hotel did seem a bit run-down in places. Our room had new-looking, modern furnishings but the walls and bathroom had seen better days. The bathroom was very cramped, so much so that the towel rack loaded with clean towels was located inside the shower! The front desk was always... more

If it wasn't for CoCo Key, which we had promised our kids, we wouldn't have stayed. The check in staff refused to honor the hotel's online price, they claimed to have no rooms available, and tried to charge us more than double the advertised rate. After using my cell phone to call the reservation center and booking a room for... more

Our overall impression was ok. The beds were comfortable but that's abou ti, called front desk twice to be put on hold for 5 minutes each, finally got the answer (which was misinformation) the third time. They later corrected their error. Air conditioning units in the room were very noisy, and the worst part was.....we forgot to put the do... more

Loved this hotel. Stayed there on two separate occasions this past week and both times the room was clean and comfortable. Room service delivered Pizza Hut the first night and then an excellently prepared salmon dish the next night. There is an indoor waterpark on site plus a restaurant, Pizza Hut Express and bar. Nothing I didn't like about this... more

I guess that we missed all the conventions and the construction and the crowding in late June. We found this a very nice place. After getting a Priceline discount on our reservation, the desk clerk bumped us up to a suite, for the same price! Our suite was quite large, poolside, with a kitchenette (fridge, microwave, sink and in-room coffeepot),... more

We just stayed at this hotel with my son's entire baseball team. His team was playing in a tournament during the same weekend as the College World Series. If you have ever been to Omaha during this event, you know that the entire city is challenged beyond its limits. This hotel was no exception. It is a sprawling convention center... more

I stayed at the Holiday Inn during the berkshire event and the chaos was an experience I will never put myself through again!!! At check in there was only 2 maybe 3 people working at the desk(one of which was a supervisor) and the process of getting in was hours of waiting for our room, and talking to staff who... more