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All 73 Omaha hotels

New Victorian Inn & Suites

2.5 of 5 Hotel   |   10728 L Street, Omaha, NE 68127 (Formerly Comfort Inn Southwest)
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Ranked #19 of 73 hotels in Omaha
A recent review
4 of 5 stars reviewed 3 days ago
wmpros Sioux Falls, South Dakota
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Sioux Falls, South Dakota
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First of all, I spend allot of time in Omaha, and have over the years. This is the best Value in Omaha for a comfortable casual stay. This is a Holiday Inn without the franchise fees built into the nightly rate. Beds were very comfortable, Breakfast excellent.. pastries, bagel, fresh Belgium waffles, biscuits and gravy, hard boiled eggs, yogurt, fruits,... More

Was this review helpful? Yes 1
Des Moines, Iowa
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location was about the only thing that was great for the hotel. We chose this place to stay because it was rated 12 out of all the hotels in Omaha. I don't understand how it got that high. The air conditioner was super loud every time it kicked on. The breakfast was nothing to write home about. Same things... More

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Kristen K, Owner at New Victorian Inn & Suites, responded to this review

Our property is well displayed online as a 2.5 star hotel with more amenities included than any other 2.5 star hotel in the our market, at a very fair price. There are not many opportunities to get an exceptionally clean surrounding with more-than-expected amenities for under $100 a night. We do that. I'm sorry that your expectations were not met.... More

Sioux Falls, South Dakota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights recently for a family vacation and were pleasantly surprised by the cleanliness of the hotel and the friendliness of the staff. Given the limited details online, the general location and the previous less-than-stellar reviews, we were not expecting much. Yes, it could do with some updating. However, the rooms are nicely appointed and very clean; the... More

Was this review helpful? Yes 1
Kristen K, Owner at New Victorian Inn & Suites, responded to this review

Thank you for CHOOSING to stay with us. There are so many options in the city of Omaha, with well-known names - your business is appreciated. More-so, your positive comments and the time that you took out of your day to place those comments is a gift to us. Thank you. We are small business owners. We care about our... More

Cedar Rapids, Iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My review is very much in agreement with others. I was not impressed that this motel was ranked #12 at my time of booking. The motel was not dirty but was in need of renovation. It was very obvious that the hotel needs updated. Our room did not smell of smoke but the hallway did. The beds were comfy and... More

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Boulder, Colorado
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

I don't understand all of the good reviews. The beds were ok but the rooms are not super clean and very dated. The windows don't open and the air was just as stale as the decor. Not as nice as holiday inn express. Won't be back. Couldn't wait to leave.

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Kristen K, Owner at New Victorian Inn & Suites, responded to this review

I am sorry that you did not have a great stay with us. I appreciate your review, but the title is quite harsh. This property was added to our company in November and is in the midst of a renovation. We were aware of it's dated decor and have started in the lobby, vending and common areas to renovate, and... More

Grand Island, Nebraska
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked at the New Victorian based on good reviews. Was not impressed! Hotel is dated and in need of repair in throughout. Our room had a water damaged ceiling, a very dated bathroom, and extra furniture just shoved in that served no function other than to take up space. Room was non-smoking but there was a strong smell of... More

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Harshaw WI
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When traveling through Omaha and simply wanting a good night's sleep in a clean hotel with a complimentary breakfast, why would anyone spend $100 or more when accommodations such as the New Victorian Inn are available and easily accessible for less? It was our first stay at this location but considering how many times we pass through Omaha, it won't... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a night on a roadtrip to Denver. Very pleasantly surprised by the overall experience. The room was clean, the wifi was incredibly reliable, and the ladies at check-in were extremely friendly and helpful with things to do in Omaha. Great experience.

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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

My company put me up the last minute in Omaha for work. I was not prepared did not even packed a bag for the trip. As soon as I walked into the hotel I was received with smiles and a warm welcome. Amanda and Latoya was so Awesome. The customer service is the best. The rooms are really nice, very... More

Was this review helpful? Yes
Council Bluffs, Iowa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

It was a very nice hotel. IT WAS CLEAN!!! I was worried because of the rating. It should be a 3 star hotel. Bang for your buck--lots of value for what you pay$$. We are definitely going to stay there again. The breakfast was good. The staff was helpful. Did I mention that it was clean!!?? The only complaint was... More

Was this review helpful? Yes 1
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Additional Information about New Victorian Inn & Suites

Address: 10728 L Street, Omaha, NE 68127 (Formerly Comfort Inn Southwest)
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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#5 Business Hotel in Omaha
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Official Description (provided by the hotel)
The New Victorian Inn & Suites is new to Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and the best service at a fair price. Enjoy a free deluxe breakfast bar, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market,CenturyLink, or Eppley Airfield. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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