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All 70 Omaha hotels

New Victorian Inn & Suites

2.5 of 5 Hotel   |   10728 L Street, Omaha, NE 68127 (Formerly Comfort Inn Southwest)
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New Victorian Inn & Suites
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Ranked #11 of 70 hotels in Omaha
A recent review
5 of 5 stars reviewed 4 days ago
Lori L Bel Air, Maryland
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26 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Bel Air, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was clean, comfotable, reasonable, and the staff was friendly and helpful. I had an extended stay due to the death of my father and they made my time at the hotel a pleasant experience at such a difficult time. Would highly recommend The New Victorian Inn!

Was this review helpful? Yes
Albion, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean rooms, very friendly staff, very nice breakfast that is on till 11am did not have to rush to get something to eat, it was constantly being restocked and cleaned. New Vizio HDTV and free high-speed WIFI. The location is convenient. Will definitely stay again.

Was this review helpful? Yes 1
Galveston Island, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights for the yearly Vex Robotics Nationals. This hotel is family-owned with EXTRA kind and helpful staff. It was super clean. Very comfy pillows and beds. Had a fridge, micro and breakfast. The only thing we missed was a washer/dryer, but they are in process of adding one. It also has a nice little burger restaurant across... More

Was this review helpful? Yes 2
Kristen K, Owner at New Victorian Inn & Suites, responded to this review

Mikayla, thank you for a fantastic review and for recommending our hotel to your peers. We're glad that you liked the amenities of our location; and you are correct, our renovations are on-going and do include putting in a guest washer/dryer in the near future. Your words do more for our staff than you know! We enjoy recognizing them internally... More

Stillwater, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at this hotel. It is near the freeway and airport so it is convenient. There is parking all around the hotel providing easy access to our room. The front office staff were friendly and very responsive. The lobby and breakfast areas were well thought out and very attractive. Room temperature was easy to control and noise... More

Was this review helpful? Yes 1
Saint Paul, Minnesota
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was outstanding, from the room, to the price, to the excellent customer service. I would stay here again absolutely and would recommend it to anyone. Location is great as well; easy access to freeway system. I'm not sure why someone thought it wasn't clean. It was top notch. Decent size refrigerator as well.

Was this review helpful? Yes 3
Kristen K, Owner at New Victorian Inn & Suites, responded to this review

Thank you for the glowing review! We are thrilled to hear that your stay was enjoyable and our property and staff exceeded your expectations. The New Victorian Inn & Suites is new to Omaha, with renovations underway. We are continually using your feedback on TripAdvisor to assist in coaching our staff - we pride ourselves on being a guest-oriented staff... More

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Katie the front desk girl was very helpful and friendly. The hotel is very clean and quiet which is what we look for in a hotel. Added bonus was the free breakfast and paper..will definately stay here again.

Was this review helpful? Yes 2
Norfolk, Nebraska
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

My family and I stayed at this hotel for one night. I have nothing but positive comments about our stay. The place was CLEAN- that is by far the most important thing to me. The beds were comfortable and we rested well. It was a quiet place and we were not disturbed by noise from other guests.The staff was very... More

Was this review helpful? Yes 5
Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

My Boyfriend and I are new to the Omaha area and we have been staying here while working and looking for a place to live and I have to say that we have been treated amazingly by the staff, namely, Kaytee, Robert, Latoya and Shannon. Thank you guys! You're all so great!

Was this review helpful? Yes 2
Omaha, Nebraska
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 17, 2014

Let me start off by saying i will NEVER stay at this hotel again. I booked this room to have a weekend getaway for V Day, and was completely appalled by my treatment, as well as the quality of the staff. When i arrived at my room, the 1st thing i noticed was the mold and mildew in the shower... More

Was this review helpful? Yes 6
Ft Walton Beach
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2014

I stayed at this hotel during a business trip and thought that the room was quite nice, until I pulled back the covers of the bed. I realize that major chains are now switching to changing out their linens every 3 days on average... but it's absolutely disgusting to pull back the covers and see hair... and loose bedding... and... More

Was this review helpful? Yes 4
Kristen K, Owner at New Victorian Inn & Suites, responded to this review

Thank you for sharing your experience with us - if we don't know, we can't fix it. I am appalled at the story that you are telling and want to extend a sincere apology. We are not a company that attempts to save money at the expense of guest safety and satisfaction. It is heart-breaking for us to hear that... More

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Additional Information about New Victorian Inn & Suites

Also Known As:
Comfort Inn Southwest Hotel
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Address: 10728 L Street, Omaha, NE 68127 (Formerly Comfort Inn Southwest)
Location: United States > Nebraska > Omaha
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Omaha
#13 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Official Description (provided by the hotel):
The New Victorian Inn & Suites is new to Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and the best service at a fair price. Enjoy a free deluxe breakfast bar, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market,CenturyLink, or Eppley Airfield. ... more   less 
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