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All 73 Omaha hotels

Carol Hotel Omaha

2.0 of 5 Hotel   |   4888 South 118th Street, Omaha, NE 68137 (Formerly Clarno Hotel Omaha)
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Carol Hotel Omaha
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Ranked #69 of 73 hotels in Omaha
  • Overview
  • Reviews (155)
  • Photos (27)
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155 people have reviewed this hotel

Traveler rating
    2
    7
    21
    28
    97
See reviews for
46
33
18
20
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Iowa City, Iowa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I'd give it one star, but there were no bugs. I mean, that's really the best thing about it. But there was a toenail. YUCK. And I guess the location was decent. I can imagine a worse place, but not many. No breakfast. No pool. No amenities. Nobody at the counter when we arrived. Really bad feeling when we got... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

Was recommended and booked by hotels.com was told it was a nice hotel. When arrived the room smelled, dirty, remote didn't work, phone didn't work,wifi didn't work, no pool, no breakfast, or any amenities...I had to leave...it was that bad. Was billed anyway.....even though hotels.com recommended this dump, they wouldn't make it right!!!! They need to read all these reviews... More

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Saint Cloud, Minnesota
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We just got here. They have stopped the continental breakfast and closed the pool. Two of the reasons we even booked here. We had already paid for the room so we are stuck. The room is tiny and dark. The phone isn't even plugged in and we can't figure out how to plug it in, thankfully we don't need to... More

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked room online was great price and mainly because site said it had a pool. Arrived and no pool and no breakfast so we decided to cancel and go some where else. Here is the issue. The manager refused to refund even though they had falsely advertised a pool and breakfast and even when we contacted rovia they called the... More

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Weir, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Horrible experience! My room was one of 12 ROBBED while guests were at CWS games. Management accepted no responsibility for thefts which included all electronics, clothing, entire suitcases, anything thieves could carry.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed July 5, 2014

It is great value for what you pay for. You get a microwave, a small fridge, an extra couch(for king room), clean rooms which was really helpful and continental breakfast. There are always a complimentary Omaha newspapers.

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Fremont, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

This used to be a Clarion Hotel. Some Indians bought it, collect $$, and do as little as possible for it. The pool was empty. The exercise room had nothing that worked. The room was gross, and the phone did not work. (A neighboring room had their alarm go off at 6:00am - but there was no one in the... More

Was this review helpful? Yes 1
Wild Rose, Wisconsin
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 26, 2014

This is the worst place I have ever stayed at. The windows leaked, there was mold all over the window sills and the refrig has not ever been cleaned The mattress had stains and smelled like somebody had peed the bed, we could not sleep under the covers at all. I got the disable room so I could spend time... More

Was this review helpful? Yes 2
Katy, Texas
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 19, 2014

I cannot stress this enough. DO NOT STAY HERE. My family and I booked this hotel to stay in while we were in Omaha for the CWS. Upon checking in, a red flag should have immediately been raised about this establishment when I was forced to pay for the FULL amount of my stay UP FRONT. This has never been... More

Was this review helpful? Yes 7
Grand Island, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 17, 2014

Everything said about this hotel is true - it looks nice on the outside but it is a skeleton of a Clarion Hotel on the inside. NO pool or exercise room and there never will be. If you enjoy a hotel where there is mold on the shower curtains, maids do not replace towels and washcloths or cups, and one... More

Was this review helpful? Yes 4
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Additional Information about Carol Hotel Omaha

Address: 4888 South 118th Street, Omaha, NE 68137 (Formerly Clarno Hotel Omaha)
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Carol Hotel Omaha 2*
Reservation Options:
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Also Known As:
Omaha Carol Hotel

27 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
163

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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