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Carol Hotel Omaha

4888 South 118th Street, Omaha, NE 68137 (Formerly Clarno Hotel Omaha)
Hotel amenities
Carol Hotel Omaha
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Ranked #73 of 76 Hotels in Omaha
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167 reviews from our community

Traveler rating
    2
    7
    21
    29
    108
See reviews for
46
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24
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (42)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (25)
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1 review
1 of 5 stars Reviewed 3 weeks ago

The worst hotel and the worst experience in traveling! The hotel is full of bugs and even have cigarette butts right in front of it. IT FAILS ALL HEALTH STANDARDS AND SAFETY STANDARDS! IT SHOULD BE CLOSED!! The hotel attendants openly went through a female guest's luggage and searched her car also. The unprofessional and uncourteous attendants checked us into... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 26, 2015

Worst place ever. No breakfast at all. A toilet for a swimming pool and I wouldn't let my worst enemy on the exercise equipment. A cold blank room overlooking the diahhria pool. No coffee. No food at all! The owners are rude Indians from India that can't even look you in the eye! It's an old Clarion hotel. They took... More 

Was this review helpful? Yes 2

Travelers are raving about these Omaha hotels

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

I just got home and immediately took a shower, I was biten up for 3 days at this place. No pool or breakfast unless you enjoy fried bed bugs!!! It seems something else is going on at this place too, I didn't see anything illegal but there's to many ppl hanging out!

Was this review helpful? Yes 2
Sioux Falls, South Dakota
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed February 9, 2015

I stayed at this hotel and I remember the terrible smells upon entering the lobby, upon entering the elevator, I was appalled. It looked like someone threw cream at the wall, and it all dried as it was dripping down... and left that way. We got in our room, the chair was filthy,, wouldn't use it.. we tried to leave,... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2015 via mobile

We stayed one night less than a hr looked down an saw my arm was bitn up by bed bugs i went to the front desk asked my $ back an that we where leaving an he called the cops on us plus the whole place smells like month old pee got in to the room an the blankets had... More 

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2015

The worst place I have ever stayed. I usually don't write reviews but this is a special place. Lobby bathroom full of urine and hasn't been fixed in over a week. I honestly hope this place gets new management ASAP. Stay somewhere else, Period!

Was this review helpful? Yes 2
Hilliard
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 23, 2014

On Travelocity, this is listed as a pet friendly hotel with no add'l fees listed for pets of up to 60 lbs. This is a lie. I was charged for my small dog. Desk person said I could bring it up with manager in morning. Manager became verbally abusive when I brought the discrepancy to his attention, saying, in part,... More 

Was this review helpful? Yes 2
Perry, Iowa
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 11, 2014

This place is a extreme violation of health and labor codes. I did some investigation and turns out everyone should avoid supporting or encouraging SLAVE LABOR!!! The owners have lawsuits not only at this hotel but,Missouri,and Iowa as well for not paying employees working 7days a week,12-14 hour days..WOW!!! Avoid at all cost and never,ever,doubt the reviews...why(?) A Outhouse is... More 

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 27, 2014

Website lies no hot tub, no pool, no breakfast. It was just down right nasty - - - place. Don't ever stay here. Staff very nude. I said if I would have known any of this I would not have reserved the room. The check in guy said we'll go get your stuff out the room and leave. We did!!!!!!

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 23, 2014

I could not sleep. Because thr roon was filthy. I would rather stay at a budget hotel any day!! The bathroom was falling apart and tolute seat was broke and detached. Management was unfriendly and told us to find abother hotel.

Was this review helpful? Yes 2
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