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Embassy Suites by Hilton Omaha - Downtown/Old Market

#24 of 77 Hotels in Omaha
Certificate of Excellence
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555 S. 10th Street, Omaha, NE 68102
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Embassy Suites by Hilton Omaha - Downtown\/Old Market
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610 Reviews from our TripAdvisor Community

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Traveler rating
    270
    182
    87
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    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Omaha - Downtown/Old Market
See the most recent reviews
Sioux Falls, South Dakota
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The location of this hotel is PREMIUM!! No need to drive for food, shopping and night life. However, it doesn't appear that any updates have been make in the 20 years this place has been open! Definitely needs new flooring, wall coverings, furniture, etc in all the rooms. The workout room was VERY hot and humid. As usual, it was... More 

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iowa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights at this hotel on a family getaway. When we got to our room it smelled like stale smoke and was musty. The couch was soiled with numerous different stains and had different colored couch cushions. Then in the bathroom there was number 2 splatter all over the toilet, room was gross. Went to the front desk... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice although the décor is a bit dated, but very comfortable ( did not bother us that it was a bit retro!) We had a premium suite and I have to say the extra $20 was worth it! Top floor, free snacks and beverages ( which purchased from the vending machines for 2 people would have cost... More 

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O'Neill, NE, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All of our needs were taken care of from arrival to check-out. My Granddaughter was with me and she loved the koi. Breakfast was made to order and excellent. The location is excellent being right next to the Omaha Old Market.

Review collected in partnership with Embassy Suites Hotels

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Columbia MO, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel that our grandkids especially loved: the water features, fish, and plants. We did too. Breakfast was amazing, and included with the price. And the Manager's Reception was very nice although we only caught it once because we were out the rest of the time. When we had an issue they responded immediately and fixed it.... More 

Review collected in partnership with Embassy Suites Hotels

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Kansas City, Missouri
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good: hard to have a better location than this hotel. This hotel is walking distance to the Old Market in downtown. The meeting rooms were ok. Not great but not terrible. The Bad: The hotel needs a refresh. Little things like the chairs in the breakfast area that used to be comfortable, no longer are due to the padding... More 

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Cedar Rapids, Iowa
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two and a half days with the grandkids was on our agenda, and the logical choice seemed to be a 4 hour drive to Omaha and a visit to the zoo. Accordingly, in order to take advantage of my Hilton affinity program, we booked our stay at the Embassy Suites, taking advantage of their "Zoo package". A two-room suite, valet... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Granite Bay, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came to Omaha from California for a wedding but little did we know what a wonderful experience we would have at the Embassy Suites/Old Market! The Service was excellent in every way...from the friendly shuttle drivers ( who not only picked us up and returned us to the airport, but was also available for other short hops to local... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Lees Summit, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed here many times before and have always been pleased not so much this time. Check-in person walked off without even giving us our keys! Should have been first red flag. Had to call down to verify wi-fi code as kept saying error. Had right code went down to have desk see what was wrong. Turns out code had changed!Staff... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Solon, Iowa
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 27, 2015

Great location, friendly staff but time to update the bathrooms. Paint needs freshened up in bathroom and possibly new fixtures. Can't beat the happy hour and free breakfast and just across the street from many shops, pubs and restaurants.

Was this review helpful? Yes 2
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