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All 74 Omaha hotels

Embassy Suites Omaha Downtown/Old Market

3.0 of 5 Hotel   |   555 S. 10th Street, Omaha, NE 68102
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Ranked #22 of 74 Hotels in Omaha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
350cindyp
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471 reviews from our community

Traveler rating
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    151
    70
    36
    17
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145
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our stay. We had no complaints! I have been coming back and staying the last 3 years. The breakfast is the best! Huge variety of food to pick from. Great tasting! Nice big area for seating!

Review collected in partnership with Embassy Suites Hotels

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Omaha, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is located in downtown Omaha, right next to the Old Market: the premier dining and shopping location in the city. There are plenty of activities to do nearby and it is also close to a lot of businesses. The rooms are nicely furnished and clean, although the decor and carpet is a bit outdated. We ended up in... More 

Review collected in partnership with Embassy Suites Hotels

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Schaumburg
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel goes above and beyond the normal hotel. Nice spacious room with guest suite! Can easily sleep 4 people with little disturbance. Nice restaurants and bars just a walk away. Hotel staff very friendly and amenities were great! The complimentary breakfast was fantastic! I would highly recommend this hotel for any occasion!

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
49 reviews 49 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights over Thanksgiving. The location to the Old Market was great. Lots of neat restaurants, bars, and boutiques in the Old Market. The hotel was clean and the rooms were spacious just as all Embassy Suites usually are. Great breakfast is included with the stay along with the free drinks and snacks during the evening.

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Santa Clarita, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I want to start by saying that my staying at this hotel was business related and not pleasure... With this being said, if you chose this hotel for vacation, just passing through town or a wedding event, then you hit the jackpot. It has nice amenities with clean rooms. However, the staff can get overwhelmed very easy.... Upon out arrival... More 

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valley, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Chad in Valut parking is the best to every be found. Thanks Chad..... you made our anniversary of 30 years more special.... Service in happy hour was excellent service. Service to front desk to valuet to breakfast could not have been any better. We will diffidently stay again. Close to down town area....

Review collected in partnership with Embassy Suites Hotels

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Kim O, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review

Thank you very much for taking the time to write a review about your stay with us. I am glad you had a wonderful time and I am pleased you chose to celebrate such an important event as your 30th anniversary with us! I read your review to Chad and he was very pleased he made such an impact on... More 

Hamilton Square, New Jersey
Top Contributor
164 reviews 164 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice design of this hotel with floor 2 actually being the main level. Floor 1 is where the buffet, happy hour and fitness center are and they're actually one floor below. Also the business center is located on floor 1. Location is close to the quaint downtown area of Omaha, but also within walking distance of the ConAgra world... More 

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Kim O, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review

Thank you so much for your review of our hotel. I am very pleased that you had a lovely time while with us. I hope you were able to enjoy the Old Market. The Old Market is a premier arts and entertainment district featuring fine dining, shopping, and upscale night life. Thank you again for taking the time to write... More 

Omaha, Nebraska
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For those that want to enjoy the Old Market and the surrounding entertainment centers, this is a very nice location. In good weather and good health, you could walk to the Century Link/TD Ameritrade/Durham and most downtown business; in bad, the Old Market/ConAgra would be easy. We decided to stay a night in our home town for some activities downtown.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kim O, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review

Thank you for taking the time to write a review of our hotel. We take pride in providing the complimentary amenities that you enjoyed and are always working to enhance our guests’ experience. I am pleased the comfort of the beds was good, though I understand the beds were small for your family. Many of our guests do take advantage... More 

Gering, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great location with some great customer service. Parts of this property are getting tired and need some attention. Especially the carpet on the stairs from level 2 down to level1.....a nasty trip hazard. The linens were really tired out and in need of replacing. Staff was great. The whole experience could be great with a little TLC to the... More 

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Kim O, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests, including areas where we haven’t met our guests’ expectations. I certainly will pass on your comments regarding a renovation to our owners. We do look forward to the day we are given the go-ahead on a renovation. In the mean time I... More 

Fort Collins, Colorado
1 review
2 of 5 stars Reviewed 3 weeks ago

I usually enjoy staying at Embassy Suites, but my expectations were terribly let down during my recent stay due to one of the sleaziest customer service experiences I have ever had at a hotel. The night doorman repeatedly tried to shake me down for $20 simply for returning my own phone to me. I came back down to the lobby... More 

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Kim O, Guest Relations Manager at Embassy Suites Omaha Downtown/Old Market, responded to this review

Thank you for informing us of this situation. We tried looking up your information in our reservation system so that we could try to get ahold of you. However, we were unable to find the name Brittany N. This may have been simply because the reservation was under a different name. We would very much like to speak with you... More 

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Additional Information about Embassy Suites Omaha Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Omaha Downtown/Old Market 3*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites
Hotel Style:
#7 Romantic Hotel in Omaha
#13 Family Hotel in Omaha
#15 Business Hotel in Omaha

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