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Doubletree Hotel Omaha - Downtown

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1616 Dodge Street, Omaha, NE 68102
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Doubletree Hotel Omaha - Downtown
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Doubletree Hotel Omaha - Downtown
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534 reviews from our community

Traveler rating
    204
    162
    92
    46
    30
See reviews for
119
73
15
248
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I'm guessing that most of the positive reviews for this hotel are from guests with Hilton status, frequent visitors known to the staff, or at times when the hotel wasn't busy. I didn't benefit from any of those situations. Check-in went well and as mentioned in other reviews, service in the restaurant and bar was generally good. The meeting space... More 

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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights. I agree with many of the previous reviews, the staff there is excellent, very helpful, and nice. Service at the bar was also very good. Food is decent for a hotel. The room itself is standard and is in relatively good shape. The only downside is the lack of temperature control in the room. The room... More 

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Omaha, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Omaha Doubletree for two nights and brought in 40 High School students. We were welcomed from the minute we walked into the door. Great Staff! Very Friendly... Very helpful. For large groups such as ours, we figured that they would have some trouble accommodating us, but everything was orchestrated very well. All but the Elevators... Slow...... More 

Review collected in partnership with DoubleTree by Hilton

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Windsor, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Once again the hotel and team delivers exceptional service. 19th floor meeting rooms having amazing views, a perfect setting for meetings or events. Food is delicious in restaurant and through room service. Front desk team always delivers terrific customer service and of course a warm cookie.

Review collected in partnership with DoubleTree by Hilton

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Seward, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The did an extremely good job of meeting our needs and went above and beyond to make everyone feel welcome. Had rooms ready and clean when we arrived. Easy check in and check out. Great conference rooms, etc.

Review collected in partnership with DoubleTree by Hilton

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omaha, Nebraska, United States
1 review
4 of 5 stars Reviewed 1 week ago

I checked in and keys worked. I left the room and returned and the keys did not work. Front desk person indicated that I was not registered in the room.(how would I have keys and she did not need me to provide additional information other than drivers license. On Saturday night. People partying all night. Could not go up or... More 

Review collected in partnership with DoubleTree by Hilton

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Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor! We love hearing from our guests. It looks like we disappointed you in a few areas and we will use your review to improve our hotel. We share these responses with our staff to help them really improve the quality for guest like you. I'm not... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Right from the time we check in till we check out we always have a great experience staying at Doubletree, Omaha NE Downtown. The staff is quite friendly and made us comfortable with fresh chocolate chip cookies and naturally flavored water with cucumbers as we check in. Every time we travel West from Chicago we always stay here, the location... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

Hastings, NE, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was excellent! We will be back to Omaha and will definitely be staying at the Double Tree Hilton! The staff went above and beyond in accommodating us. I would recommend staying here to all my family and friends.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

McCook, Nebraska
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights for a conference. Very nice, with parking in an attached garage. Lounge in lobby was small but nice, and well attended to by staff (try the pepper infused vodka in a bloody mary after a long day) The lounge food was good too. Room was nice, clean and comfortable. Conference facilities were nice. I had asked... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The rooms are extremely dated. This place needs updated badly. My shower wouldn't stop running or turn off. The fan made loud noises. It's time to invest some money into this property guys. I will not be back any time soon. I am Diamond status. This is the worst Doubletree that I have ever seen.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor! We love hearing from our guests. It looks like we disappointed you in a few areas and we will use your review to improve our hotel. We share these responses with our staff to help them really improve the quality for guest like you. We love... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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