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Doubletree Hotel Omaha - Downtown

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1616 Dodge Street, Omaha, NE 68102
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Doubletree Hotel Omaha - Downtown
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687 Reviews from our TripAdvisor Community

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Tampa, United States
4 of 5 stars Reviewed yesterday NEW

I had a last minute stop in Omaha right after the blizzard moved out. The hotel was very accommodating and the bed was super comfy. The food in the restaurant needs some work, but overall a good experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sherry M
Columbus, United States
5 of 5 stars Reviewed 2 days ago NEW

We had a great night in Omaha. We choose DoubleTree because of it's proximity to our final destination. We chose to use the shuttle service and Douglas (the driver) was always there with a smile and a humor when we needed him. The rooms were fantastic and the overall experience was tremendous. We will be back again!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deb L
Minneapolis, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

We tried the Doubletree in downtown Omaha for the first time after staying at the ballpark Hilton dozens of times. The hotel was nice, but the amenities fell short. The parking wasn't easy, the fitness club was tiny and in a dungeon and there is no Hilton Honors hospitality suite. Stay at the Hilton by the ballpark.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Timothy L
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Dear Timothy L, Thank you for taking the time to complete a review on your recent stay with our hotel. I want to address each of your issues. Our fitness center was located on the 4th floor adjacent to the pool with a view of downtown, until recently. However, due to Hilton standards on size, we had to move it... More 

milwaukee, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly, but the room was beat up. the bathroom switch plates broken/loose, and some outlets we loose. First thing in the AM, the shower pull on the tub faucet broke and I had to summon the maintenance staff, who changed the entire faucet. The work station is alright, but I was unable to adjust the chair,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott B
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to complete a review on your recent stay with our hotel. We always appreciate when guest let us know when something was not a perfect. This way, we know what we need to improve on in to make it right for your next stay. We will fix these errors, so we can get a... More 

Omaha, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel when I visited Creighton Law School. Was just down the road and was very nice. Breakfast was not included and parking was $10/night. Right in the city and easy to find. The staff was very polite and the room and view was beautiful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rachel G
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Dear Rachel G, Thank you for taking the time to complete a review on your recent stay with our hotel. We always appreciate when guest let us know about their stay even if it was not perfect. This way, we know what we are doing is right and keep doing it, but there might be a little tweaking needed. The... More 

Bourbonnais,, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotels. Whenever I can I stay with this brand. Always friendly, good service, clean, secure, and the cookies are the best. Linens are crisp and fresh and I never worry about them fixing anything that is amiss.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William H
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

William, Thank you for taking the time to complete a review on your recent stay with our hotel. We always appreciate when guest let us know when their stay was perfect. This way, we know what we are doing is right and keep doing it. And the cookies are amazing. Again, we appreciate you letting us know about your stay.... More 

Omaha
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here two nights (mid-week) during a work visit (in seperate rooms). The first night I had a normal room which was very nice and spacious. I wasn't sure if I'd be in town for one night or two, so during my initial booking I only booked for one night. Later on the second day after I had left... More 

Helpful?
Thank Noah M
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Noah, Thank you for taking the time to complete a review on your recent stay with our hotel. We always appreciate when guest let us know when their stay was almost a perfect "10". This way, we know what we are doing is right and keep doing it, but there might be a little tweaking needed. I do apologize that... More 

Charlotte, North Carolina, United States
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First room 523 hallway and room smelled like smoke bad and next room 413 was dirty and I sneezed the whole night. WIFI never worked- kept getting kicked off. Temp was fine- I read the reviews and asked for a lower floor to keep my room cool. The towels where crap and thin and there was hair all over the... More 

Helpful?
1 Thank Caroline G
Calvin P, on behalf of the staff at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are now actively taking steps to freshen our guestrooms, improve the quality of our linens and speak with our provider about the quality of... More 

Aurora, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The room for the stay was very nice. I was staying in the hotel for training & the area for training was great. we had people check on us a couple of times during the day to see if we needed anything. Everybody was very helpful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian C
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when the service they received was a perfect "10". This way, we know what we are doing is right and keep doing it. We will continue to work on the physical items to make it... More 

Cincinnati Ohio
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very pleasant people and worked hard to please. Meeting rooms on the 19th floor are very nice and great view. Rooms neat and clean. Just a few minute drive from the airport and garage parking. You do hear sirens at night, but that's what you expect in a downtown locations. I'd book again.

Helpful?
Thank tennisbuff1000
Randy_E_Dee, Director of Rooms Operations at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for the awesome review of the hotel. You are 100% correct that the view from our 19th floor is amazing. We are the tallest hotel in Omaha so no other hotel can offer that view. I am a little biased, but I think we have the best and most caring staff. I think that always makes the difference.... More 

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