I have stayed in Doubltrees Hotels before and I remember the hotels being of high quality. This Doubletree was average at best. Prior to arrival, I contacted the hotel and spoke with Rebecca (whose professionalism and friendliness was outstanding), to ensure that a shuttle bus would be at the airport in a timely fashion to pick up our party, as...
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When I arrived at the hotel I got informed I had to pay for parking per day, which was very incovient concedering the parking garage was full the whole time I had to walk 2 blocks up be up all night stressin about someone breaking windows on the strreet. Then I gave them my cc to put a hold on...
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I thought maybe the reviewers were not really being fair. Wrong. I was wrong. Talk about a face lift in need, it's here! Poor Doubletree, and the only hotel of size downtown Omaha, really a shame. Will not stay here again even though convenient and will choose another chain here. These old DTree and Hiltons in midsized towns really need...
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Thank you for your comments, we are very sorry to learn that you feel our hotel is run down, we completed a nearly $20 Million dollar renovation, all hotel rooms are completely renovated, also all bathrooms, all linen is new....your observations are surprising and we are dissapointed that you had a bad experience. Please kindly contact me and I would...
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My stay was average. Clean hotel and clean rooms, but there was a couple things wrong with our room. Phone wasnt plugged in, sink hot water handle was unscrewed, and our lamp on the desk didnt work. Clean rooms, great tv channels, great AC, very comfortable beds.d I will say that Stacy at the front desk provided us with great...
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Hello and thank you for your great travel feedback on tripadvisor, we are glad to see we met your expectations and that the staff was kind and helpful. Many thanks for your comments and we do look forward to having you back soon.
Stephan & team Omaha
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This Hotel was totally unprepared for what must be the biggest weekend of the year: The Berkshire Shareholders Meeting. Aside from the ridiculous room rate of of over $500 per night (tax incl) for a standard guest room, the hotel had some serious issues:
COMMON AREA:
Drab and in need of updating.
Restaurant was under-staffed.
Mechanical Issues: temperature in the...
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Dear Vin533,
I read your review with great interest and wanted to respond immediately. We enjoy a very high rating and are proud of our great service and our newly renovated hotel and suites - we were really dissapointed to see how much we failed your experience.
Berkshire indeed was a very busy weekend -- busy or not - we...
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The hotel is a little run down and needs new carpet. They did update the rooms. The staff is great, they were very accomodating and tried to do everything they could to make our stay better. Although we had a car they offered to shuttle us anywhere we wanted to go and we could call for a pickup as well....
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Thank you for the great feedback and great ratings, we look forward to your next return visit. We just completed renovation in all areas of the hotel so I was surprised to read about worn carpet, I would really appreciate if you could let me know where -- until I hear from you I will continue searching for it!
Well,...
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I was there for one night for a Saturday night concert at the CenturyLink Center. It is perhaps a 10min drive to the airport and there is a free shuttle that runs very 30min. The shuttle will also take you to places within a few miles, but I found it about a 15min walk to go to the Old Market...
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Another great survey, we are pleased and thankful for your kind word..indeed our team does a fantastic job and I am most proud to represent them and respond to you on their behalf,
Please come back soon, I promise there is more where that came from!
Stephan & team Omaha
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Stayed a full week, Sunday through Friday for training at the Doubletree in Omaha. The staff of this hotel is excellent. Warm and friendly greeting upon arrival and then our group ( about 16 of us) had drinks and dinner in their bar. Emily our server did a great job keeping our drinks coming and was cheerful the whole evening....
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Thank you for your week-long stay and for taking the time to share your feedback, we appreciate your bisiness and are happy to learn you were very pleased.
Come back, be safe, enjoy the beautiful spring time!
Stephan and team Omaha
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I visit Omaha periodically and have stayed in several other hotels - this one is very nice - skyline views. This is a great place, nice bar, good staff. Breakfast not that hot. parking is in attached garage
Thank you for your kind review and we are most grateful to see you enjoyed your stay and our location. Please come back soon, always travel safe and take time to smell the roses!
Stephan & team Omaha
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The old Double Tree probably was a champion in its day, but it’s may have taken to many punches. The hotel’s location is great for the downtown scene. It’s about 7 blocks from the Century Link Center. But the hotel is an aging property with a poor lay out. Parking is in the adjacent garage which is a bit of...
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Thank you for your tripadvisor feedback, we appreciate your visit and business. We just completed $20 Million revovation of our hotel, including the guest rooms, 42" televisions, meetings space and hope to change the "old prize fighter" to earn a "true prize fighter" classsification with you upon your next return.
Glad to see the rooms were clean and the staff/...
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876 Reviews
75 Reviews
