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Doubletree Hotel Omaha - Downtown

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1616 Dodge Street, Omaha, NE 68102
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Double Points Package
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1 room 1 guest
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Doubletree Hotel Omaha - Downtown
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611 Reviews from our TripAdvisor Community

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Traveler rating
    236
    173
    110
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    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (611)
  • Mar-May only
    (170)
  • Jun-Aug only
    (179)
  • Sep-Nov only
    (137)
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    (125)
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Sioux City, United States
5 of 5 stars Reviewed 2 days ago NEW

The hotel staff do their best to make sure that your stay is great. Warm cookies, lots of soft pillows and a comfy bed. I received an email before my stay letting me know about restrictions on access to parking. This is a great hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Wichita, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Everything at this hotel was wrong from the moment we got there. The easiest entrance to the parking garage was closed, causing us to have to drive around the block to enter. Then, the first time we used the toilet, it kept running on & on. Upon looking into the tank, it appeared that someone had "fixed" the toilet, and... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor. I'm so sorry to hear about the issues you had during your stay. I know the garage situation currently is difficult, but once the construction is completed this week, it will be a real plus for our guest. I passed your notes about the room to... More 

Omaha
1 review
4 of 5 stars Reviewed 1 week ago

Love staying at this hotel whenever I am in Omaha. Rashad at the front desk is always helpful and takes care of our needs. I admire his professionalism and positive attitude. I always recommend friends and family to stay here and see Rashad.

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. We love Rashad, and I was so happy to share this review with him! I do hope you will... More 

Orange City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Accommodations were everything we were looking for accept a complimentary hot breakfast. Bed was very comfortable. Room temp easy to adjust. The staff and those serving our reception were very kind and friendly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

Kansas City, Kansas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was there this past weekend (08/14-08/16)just to visit and explore, upon arrival the main entrance for the parking garage was under maintenance and had to drive all around hotel to return to other garage entrance. Check In was smooth and I was able to get my parking fee free for both of the vehicles we had, we also got... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

Sioux Falls, South Dakota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on 8/14. Friendly staff, I think his name is Kyle! They were so great and professional. WELL DONE GUYS!!! Nice clean room, I slept so well. Shuttle guy was AMAZING!!! HE NEEDS a raise for sure. Buy the breakfast online--money saver.

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our waitress was extremely charming. It was her birthday and you could tell that she truly enjoyed her job and loved people. The food was of course excellent as well as the variety of fruit. Whoa! We also loved the location as it is close to Old Market and activities. We had dinner at the Storz Restaurant over looking the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to share the nice feedback with our team. I do hope you will afford us the opportunity to host you again when you travel to the area.... More 

Seattle, Washington
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The public spaces are nice, the lobby well appointed, the pub was good for a quiet drink. The dining room is a huge open room with no character and it closes at 8PM, very strange. My room on the other had needed work, carpets stained, shower didn’t drain, up to my ankles in water. The air conditioner was like a... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor. We love hearing from our guest, it will only make us better. I'm so sorry to hear about the issues you had during your stay with your room. I have passed your comments to our housekeeping manager to ensure that the items are addressed. Thank you... More 

Saint Louis, Missouri
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Omaha for an event at this hotel for 3 days without cookies. How sad! I got three different stories about what happened to them and was told they would be in the next day but they never came. I was told by one of the managers that they would mail the cookies, they never did! She actually... More 

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor. We love hearing from our guest. I know that it was a difficult time while the cookie shortage was going on. We love handing all of our guest cookies and it was very difficult for all of our staff to work through that and not be... More 

Omaha, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Upon checking in, the front desk staff was not very friendly. The food at Signatures Restaurant was absolutely disgusting and when we complained to the staff, nothing was done. We barely got an apology.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stacy P, Manager at Doubletree Hotel Omaha - Downtown, responded to this review

Thank you so much for taking the time to review us on Trip Advisor. We love hearing from our guest, especially when it allows us to learn and grow from the review. We will take your feedback and pass it on to all of the departments in the hotel. We are so glad you enjoyed your upgrade and the wonderful... More 

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