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Hampton Inn & Suites Omaha - Downtown

#7 of 76 Hotels in Omaha
Certificate of Excellence
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1212 Cuming St, Omaha, NE 68102
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Hampton Inn & Suites Omaha - Downtown
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Hampton Inn & Suites Omaha - Downtown
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445 reviews from our community

Traveler rating
    302
    109
    19
    12
    3
See reviews for
158
91
25
116
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (445)
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Saint Louis, Missouri
Top Contributor
71 reviews 71 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Hampton Inn and Suites in downtown Omaha on Cuming Street during recent NCAA basketball tournament games at CenturyLink Center. Nice hotel. Great location, especially if you are going to CenturyLink or the baseball stadium for College World Series. Both are within very, very short walking distance from the hotel. Nice staff. I am a runner and there is... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team. I will be sure to let the team know they did a great job! We look forward to seeing you back again soon! Warm Regards, Guest... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel. Feels brand new. Everything was very nice. The parking lot is small and we had to park on the street, but it is well lit. Close to CenturyLink Center and Downtown and right across the street from TD Ameritrade Park.

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall look and feel of our hotel. Over the past several weeks crews worked very hard on our renovation. We love love the new look as well! We look forward to seeing... More 

Des Moines, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff were amazing; they were likely the most friendly and helpful of any service I have received before. They weren't just happy because it was their job; I felt they were genuinely pleasant and helpful. The hotel was very clean and well kept. We stayed with our two kids (5 & 9) who enjoyed the heated pool VERY much.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a great review for us! We are so happy to hear that you enjoyed your stay. We are equally happy to hear that you found our team professional, courteous, and well trained! We try our hardest to make every guest feel this way. We hope to see you back again... More 

Alliance, Nebraska
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at this hotel. We had a suite and it was spacious, clean, and comfortable. We loved the downtown location- easy to get to the zoo and other attractions. We had a little noise from upstairs occupants, but other than that- no complaints.

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team. I will be sure to let the team know they did a great job! We look forward to seeing you back again soon! Warm Regards, Guest... More 

Valdosta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

I just got back from a five-day trip to Omaha and stayed at the Hampton Inn & Suites. While the motel room met my expectations and was comfortable, the staff at this motel went above and beyond my expectations. Their attendance to customers and their helpfulness are unsurpassed by any other staff I have ever associated with. The shuttle service... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team. I will be sure to let the team know they did a great job! We look forward to seeing you back again soon! Warm Regards, Guest... More 

Honolulu, Hawaii
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty nice Hampton...no big surprises, just a decent hotel at a decent price. What is really nice is the location. Walking distance to Creighton and also very near great restaurants. What I really appreciated was the free shuttle. It was rather cold when I visited and the shuttle dropped me off and picked me up from the nearby restaurants and... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the great shuttle service provided. I will be sure to let the team know they did a great job! We look forward to seeing you... More 

Inver Grove Heights, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Nathan took care of me last week, needed to send faxes for my Dad who I had to put into assisted living. He remembered me this week and treated a return customer right. Nathan and AJ were fantastic, did the Hilton properties proud. Great job, Omaha! Kent

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Mr. Kent, Thank you so much for being our guest as staying at the Hampton Inn & Suites in downtown Omaha. We love taking care of our return customers and would love to see you when you come back. We will be more than happy to take care of you when you return to Omaha. Warm regards, Guest Relations Manager... More 

Omaha, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

After a bad day of delayed and cancelled flights, my stay at the Hampton was a big relief - friendly, helpful staff and a WONDERFUL complimentary breakfast. I would recommend this Hampton to anyone. The shuttle service took my waiting companion to the Old Market area where she could reminisce about when she'd lived there.

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team. I'm glad to hear that we were able to provide you with a great stay after a long rough day. We will love to have you... More 

San Diego, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean, the location great and the staff friendly and helpful. I stayed in a ground floor room which was a little noisy due to street traffic. Close to the airport, the Old Market, across the street from TD Ameritrade Ball Park and within walking distance of the Century Link Convention Center & Sports venue.

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the great shuttle service provided. I will be sure to let the team know they did a great job! We look forward to seeing you... More 

Saint Charles, Missouri
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Entire property was neat and clean. Front desk staff professional, helpful and friendly. Room clean and bed so comfy!!!! Fitness center had plenty of exercise equipment. Breakfast had many choices. Shuttle service always fast and drivers were knowledgeable of the downtown Omaha area. Would highly recommend this location.

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the great shuttle service provided. I will have to agree with you about the awesome beds. They are fantastic! I will be sure to let... More 

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