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Hampton Inn & Suites Omaha - Downtown

2.5 of 5 1212 Cuming St, Omaha, NE 68102
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Certificate of Excellence 2014
Hampton Inn & Suites Omaha - Downtown
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Hampton Inn & Suites Omaha - Downtown
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417 reviews from our community

Traveler rating
    284
    101
    18
    11
    3
See reviews for
149
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106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (417)
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Des Moines, Iowa
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Omaha for a concert and stayed a busy Saturday night. The hotel was quiet, very comfortable, very clean and secure. Our room was decorated in a contemporary style and comfortable. The breakfast was nicely done and generous. During breakfast, the manager visited tables asking about our stay. That's service. She was genuinely interested in the quality if... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are glad to hear that you enjoyed our service during the breakfast and during your entire stay. We try our very best to make sure every guest has the same level of service you did, a level 10! I will... More 

New Berlin, United States
1 review
5 of 5 stars Reviewed 1 week ago

In the past year I have begun traveling for business and have stayed with a number of different hotel chains. Hampton consistently delivers a wonderful nights stay. Hampton Omaha's staff, service and rooms were exceptional. I would recommend this location to everyone

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team. I will be sure to let the team know they did a great job! We look forward to seeing you back again soon! Warm Regards, Nathan... More 

Alpharetta, Georgia
Top Contributor
186 reviews 186 reviews
64 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Omaha doesn't have a slew of good hotels to choose from. A lot of standard chains, very few luxury brands, and none that stand out. I'd say this Hampton Inn has a lot going for it. Friendly staff. Clean and spacious rooms. Complimentary breakfast - but, I wish the quality was better. It seems dated in the choices, and bland.... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Hi Annette, Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the clean rooms provided. I will be sure to let the team know they did a great job! We look forward to seeing... More 

Columbus, Nebraska
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This airport is conveniently located close to the airport. It is also close to the downtown area and the old market for shopping. The only downside is there is not a lot of parking for vehicles. Great place to stay for a baseball game or concert.

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the great shuttle service provided. We are also glad that you found us convenient that we were close by the old market and the concert... More 

Ankeny, Iowa
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's obvious that this hotel is under renovation so perhaps things will improve with time. We arrived about 10:00 on a Friday night, exhausted, and had to stand in line a while to check in with an employee who was obviously frazzled, tired and crabby. When it was my turn, I showed her my printed confirmation which indicated one King... More 

Was this review helpful? Yes 2
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for your response. Responses like yours help us to see how we are doing as a company and how we can improve. We take your feedback very seriously. I certainly hope that next time we can exceed your expectations with level 10 service. Thank you very much for staying with us and we will see you... More 

Hudson, Wisconsin
Top Contributor
188 reviews 188 reviews
29 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the hotel that I usually stay at when I am in Omaha. Partly because my company policy dictates this price range. The location is very close to the airport and not right in downtown, but convenient. Friendly staff, great service and I just really like staying here.

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

It was a pleasure having you stay with us. We do our very best to make sure that our customer service is level 10. I'm glad we could deliver that for you. We hope to see you when you come back to Omaha very soon. More 

Phoenix, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The rooms were predictably fresh, clean and well maintained. The room was quiet. The staff are very friendly, helpful and courteous. The hotel is well located to Creighton University and the Old Market area in downtown Omaha. The hotel is also right across the street from TD Ameritrade Park, the home of the college world series. If you do not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Greetings, We are very glad that we could offer you excellent service during your stay. We take your feedback very seriously. The freshness and cleanliness of the rooms are very important to us and we keep it to a high standard. Thank you very much for staying with us and we will see you very soon. Guest Relations Manager, Nathan... More 

Wichita, Kansas
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 15, 2014

Stayed here for one night while I was in town with my daughter visiting Creighton. Easy to get to and close to plenty of eating/drinking establishments in Old Market. Check in was super quick/easy and the registration personnel was extremely nice. Room was spacious and clean. Fitness center was nice with plenty of equipment/weights. I was a little disappointed that... More 

Was this review helpful? Yes
NNokes, Guest Relations Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased to learn that you enjoyed the overall service received by our team and the great shuttle service provided. I want to apologize that we advertised a restaurant on property. We love to recommend restaurants in the old market... More 

Beatrice, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

Location, location, location. The best part of this facility is the location. Other than that, go somewhere else. We were on the third floor, the noise coming from the hallway and adjacent rooms was ridiculous. As far as the breakfast goes, it will make a turd, other than that don't waste your time. The check out staff was great, the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Greetings! Thank you for your recent review of Hampton Inn & Suites Omaha Downtown. We appreciate your review and you taking the time to write your comments regarding your recent stay with us. Thank you for your feedback our breakfast quality and staff and your comments regarding our front desk agent. These are great perspective for us and will be... More 

Saint Louis, Missouri
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 11, 2014

This hotel would have received a little higher rating had the fire alarm not gone off in the middle of the night. Hotel has a decent location with some OK eateries within walking distance. The rooms are clean enough although pretty average compared to others in the price range. Breakfast was average. The hotel was pretty busy so there was... More 

Was this review helpful? Yes 1
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Greetings! Thank you for your recent stay at Hampton Inn & Suites Omaha Downtown. We appreciate your feedback and that you took the time to review your stay via Trip Advisor. We are sorry to hear you experienced the early morning fire alarm at Hampton! Not fun on a weekend when you want to sleep in! I'd love to talk... More 

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Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn
Hotel Style:
#2 Business Hotel in Omaha
#3 Family Hotel in Omaha
#4 Romantic Hotel in Omaha

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