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Hampton Inn & Suites Omaha - Downtown

#6 of 76 Hotels in Omaha
Certificate of Excellence
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1212 Cuming St, Omaha, NE 68102
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Hampton Inn & Suites Omaha - Downtown
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Hampton Inn & Suites Omaha - Downtown
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466 reviews from our community

Traveler rating
    318
    112
    21
    12
    3
See reviews for
165
95
25
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (466)
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Knoxville, Tennessee
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I frequently stay at Hampton Inns across the country because they are usually reliable, consistent and clean. This was my best Hampton experience to date. We only there for two nights and the front desk staff (Amy and Brooklyn) were extremely helpful and knowledgeable. During check-in there was some confusion and my colleague had accidentally booked the wrong dates and... More 

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Clive, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We picked this hotel due to it's location near the Century Link Center. Everything was great, upon check in we were given a list of all of the bars/restaurants within walking distance. We walked to our concert, stopping at a few places along the way. So much better than hassling with parking at the show!

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Bloomington, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I can not say enough about the customer service at this hotel...the best I have ever encountered at a hotel. The airline lost my boyfriends luggage and the staff, knowing we were in town for a wedding, kept checking on us and offering to help in any way they could. When the suitcase finally arrived, 30 minutes after the weeding... More 

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Kenesaw, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We had an excellent stay on this trip. The hotel was very clean and comfortable. The staff was friendly and helpful. They went out of their way to accommodate all of our needs. I would definitely recommend this hotel.

Review collected in partnership with Hampton

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have been staying here for a week back in 2009. I have came back now with a group of co-workers for business. Great decision! The Hampton Inn staff is OUTSTANDING! Kudos to the shuttle drivers!!! Nice location, clean & quiet rooms and EXCELLENT breakfast. Thank YOU guys for everything you do!!!

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chicago, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room next door had the pool equipment, and the pump was cycling all night, keeping us awake. Staff said there was issues with the pump, and would be fixed. Very clean, and recently updated, would recommend staying in the future, just ask for a different room.

Review collected in partnership with Hampton

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Lakeville, Minnesota
Top Contributor
104 reviews 104 reviews
8 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 1 night at this hotel when in town for the Garth Brooks concert, and it was an excellent stay in every way. The location is great. Right next to TD Ameritrade Park and CenturyLink Center, it's ideal for event at either of those places. It's also a short 20 minute walk to Old Market, which is a great... More 

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Omaha, United States
1 review
5 of 5 stars Reviewed 1 week ago

So extremely satisfied with this hotel! The staff were amazing the minute we stepped into the door. Positive attitudes from all staff, and they were very helpful. Shuttle service went out of their way to make sure we got back to the hotel safely, which was incredible. The complimentary breakfast was unlike any hotel breakfast I have ever had- it... More 

Review collected in partnership with Hampton

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Grand Island, Nebraska
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here before a flight out the next day. I had no issues and the room was quiet and clean. Close to downtown and a quick drive to the airport in the morning. We didn't use the pool or anything else while there but were very satisfied with our experience.

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1 review
3 of 5 stars Reviewed 1 week ago

We booked the hotel for the night of a Garth Brooks concert at the Century Link Arena. Since parking was going to be a premium downtown that night anyway, I grew concerned about availability and checked with the hotel ahead of time about parking. I was assured that they "would have parking for all our guests." This was not the... More 

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Jason S, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

First, thank you so much for taking the time to share your feedback...without it, we cannot possible strive for continuous improvement. I'm very happy to hear that your overall experience was outstanding. In regards to parking...I want to personally apologize for the frustration you experienced that weekend. Indeed available parking is a reasonable expectation. Thank you for acknowledging that we... More 

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