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All 70 Omaha hotels

Hampton Inn & Suites Omaha - Downtown

2.5 of 5 Hotel   |   1212 Cuming St, Omaha, NE 68102
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Hampton Inn & Suites Omaha - Downtown
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95%
Ranked #1 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Taz1040 Cedar Rapids, Iowa
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299 people have reviewed this hotel

Traveler rating
    213
    71
    9
    4
    2
See reviews for
99
66
20
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice and easy check in. Competent staff at registration, Judea seemed to know what she was doing and has been well trained, very good representitve for the hotel.The parking was easy. The lobby is contemporary, 2 elevators makes for minimal wait time. I had asked for 3 extra pillows when I phoned the reservation, one for each guest, and this... More

Was this review helpful? Yes
Omaha, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago NEW

Nia was very helpful while being here at the hotel. I think she really deserves a raise. For all her help and knowledge of her surroundings. She is kind and always willing to help out the guests. Great

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. Feedback from our guest is our most valuable tool in ensuring we are exceeding our guest’s expectations each and every stay! I am happy to hear that Nia gave you outstanding service as she do with all of our guest. We... More

Hudson, Wisconsin
Top Contributor
166 reviews 166 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

I am normally a Marriott girl, but this Hampton changed my loyalty for now. Let me tell you why...first, a fresh new feeling facility. Warm cookies offered when checking in, valet parking, face wipes in the bathroom for removing makeup at the end of a day, charger on nightstand next to bed, handed two bottles of water at check-in and... More

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. Feedback from our guest is our most valuable tool in ensuring we are exceeding our guest’s expectations each and every stay! We are so glad to find that you had a great stay with us. We look forward to seeing you... More

Alpharetta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff and accommodations were Excellent. I would recommend this facility. Staff made recommendations for restaurants that were exactly what we were looking for. One small problem was handled immediately at the front desk.

Review collected in partnership with Hampton

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. Feedback from our guest is our most valuable tool in ensuring we are exceeding our guest’s expectations each and every stay! We are so glad to find that you had a great stay with us. We look forward to seeing you... More

Branson, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was on a long unexpected journey home when my brother was trying to find a hotel for me to stay, I was alone and needed a safe place to crash. He called ahead and they greeted me at the door, i was checked in in about 3 minutes and I passed out because the bed was super comfy!!! Clean,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. Feedback from our guest is our most valuable tool in ensuring we are exceeding our guest’s expectations each and every stay! We are so glad to find that you had a great stay with us. We look forward to seeing you... More

Louisburg, Kansas
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed during spring break for 1 night. Very nice decor, kids enjoyed swimming, staff were all very friendly. Room was a little bit small and no refrigerator or microwave, though I think those can be requested if you'd like. Very clean and neat. We thought the beds were extremely uncomfortable, but could be just us and our backs not agreeing... More

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown. We value guest feedback and use it as a guide to help us understand where better efforts or resources are needed. I am pleased to hear that you were able to utilize and enjoy our hotel shuttle service. We are so glad to find that you had... More

1 review
3 of 5 stars Reviewed 3 weeks ago

We were disappointed in the morning breakfasts. Oatmeal wasn't replenished at 9:30am and the fruits looked uninviting. The coffee was good but I wasn't sure if the scrambled eggs were real or Egg Beaters. We didn't get a complimentary newspaper so that was disappointing too. But, the beds were comfortable and because there was no mini-refrigerator I couldn't pick up... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you for posting your review of your stay with Hampton Inn and Suites Omaha Downtown. I'm sorry to hear that you were not completely satisfied with your stay with us. We are always looking for ways to improve and will be taking your thoughts and comments into consideration. We sincerely appreciate your feedback as we will be using it... More

Lino Lakes, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband, 10-year-old son and I recently stayed for 4 nights at this hotel. They hotel staff is extremely friendly, always greeting the guests as they pass by. The room was very clean. The housekeepers did a wonderful job of cleaning each day. The complimentary breakfast was excellent. Probably the best I've had at a hotel. I utilized the fitness... More

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a review for us! We appreciate your positive comments. Feedback from our guest is our most valuable tool in ensuring we are exceeding our guest’s expectations each and every stay! Thank you for your generous comments on our amenities, facility and staff. We are glad you were able to utilize... More

Idabel, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Was in town on business and stayed 2 nights at this Hampton. Hotel and especially the room was excellent. The staff was very helpful and did not act like helping me was a burden. The room was very clean and well maintained.

Review collected in partnership with Hampton

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you so much for taking the time to write a guest review for us! We were so happy to hear that you enjoyed your stay. We were equally happy to hear that our team was found providing continuous exceptional service. We try our hardest to make every guest feel this way. Thank you again for your time in completing... More

Muscatine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel staff were very friendly and helpful. From time we checked in till we checked out the experience was great. The lobby was great. It gave the feeling of your home living room. Free shuttle to downtown was added bonus.

Review collected in partnership with Hampton

Was this review helpful? Yes
Vicki F, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown. We appreciate you taking the time to review your stay with us. Guest feedback is our most valuable tool for ensuring we provide an amazing stay experience. We are pleased that you enjoyed your stay with us and appreciate your positive comments on our team. We hope... More

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Additional Information about Hampton Inn & Suites Omaha - Downtown

Also Known As:
Hampton Inn & Suites Omaha - Downtown Hotel
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn
Address: 1212 Cuming St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Omaha
#2 Family Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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