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Comfort Inn & Suites

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7007 Grover Street, Omaha, NE 68106
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blue Springs, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We accidentally reserved a smoking room (didn't realize they even had smoking rooms). We asked for another room, and they gave us one, but it was bad. You can feel the springs in the bed. When we left and came back, we found that room started smelling like smoke. We eventually went down and complained about the room, and they... More 

Was this review helpful? Yes
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean rooms, good breakfast, quiet rooms...everything we needed for our stay!! We used Hotels.com to book a standard queen room at this hotel a few hours before our arrival. When we arrived, the hotel still hadn't received our reservation from Hotels.com (they assured us that we would have a room, but Hotels.com is particularly notorious for slowly forwarding the reservations... More 

Was this review helpful? Yes
Dublin, OH
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for a baseball tournament in mid-June. The location was great - convenient to I-80 and downtown, with lots of restaurants and shopping (e.g. Wal-Mart) nearby for necessities. The hotel itself is quite dated and there was a funky smell in the hallways. The standard rooms did not have a refrigerator or microwave, but apparently the suites did... More 

Was this review helpful? Yes
Mantorville, Minnesota
Level Contributor
149 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a fine basic hotel. It is an older property, and has some of the drawbacks of an older property. My son and I stayed while attending the CWS. We just needed a room to sleep in and get a break from Omaha's heat. Our room served those purposes adequately. The beds were good with plenty of pillows and... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear Bill, Thank you for telling us about your visit with us. We are so glad you and your son stayed with us during the CWS. Thank you for your feedback regarding the parking situation. We are sorry that you felt unsafe with that situation. We will use this feedback to make the necessary changes to the hotel to make... More 

Wichita Falls, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is great! Anyone can put you in a room, these guys treat you great! Demetrius was more than hospitable. He went out of his way to personally handle any situation or request I had. I highly recommend this hotel!

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear Lance, Thank you for telling us about your visit. We are glad you chose us during the CWS. We value your feedback. We will pass this wonderful feedback on to our hotel staff. They always appreciate hearing good things about their service. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Inn... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here during the College World Series, but we were in Omaha to visit the zoo. Not great planning on our part, but all turned out well. The building (exterior and interior) is a bit dated, but it was fairly clean and inviting. The a/c in our room did not keep our room cool enough. The shower didn't drain,... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear April, Thank you for telling us about your stay with us. We are glad you chose our hotel for your hotel needs. We appreciate your feedback about your room. We are very sorry you were not satisfied. We value all guest feedback. It allows us to make changes to the hotel to make it better for you, and future... More 

Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed May 28, 2015

The bed was comfortable; the pillows and sheets were soft, the water was soft and had like an oily feel to it which was nice; the towels were not hard feeling, but also was not very soft; sheets and towels changed daily, but had to tell staff to vacuum the carpet and sweep the bathroom floor because of the hair... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for telling us about your visit. We are so glad that you enjoyed what the hotel has to offer. Thank you for all of your comments and concerns about the hotel. Thank you for bringing them to our attention. Thank you for your feedback about the housekeeping staff. We are very sorry for the inconvenience. We... More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed May 26, 2015

We stayed here one night enroute from a vacation. Despite requesting and getting a "non-smoking" room, the hallway outside our room reeked with cigarette smoke and we could smell it a little within the room. Also, the curtain was broken so a bright light from the parking lot shone into the room all night. The restaurant in the hotel was... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for staying with us at the hotel. We appreciate your feedback. Thank you for telling us your concerns about the breakfast service. We are very sorry that there was not other options available to you. We are very sorry for the inconvenience. Thank you for your time. We hope that you will consider us again in... More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

FOD - Friends of Distinction, is a group of Veterans, retired, disabled, those who served and are currently serving our United States Armed Forces. Our members represent all 5 branches of the military. They must have been Honorably Discharged, or in good standing if currently serving. This Comfort Inn was so gracious and accommodating not only to our group but... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear Freddy, Thank you for telling us about your stay. We are so glad that you and your group stayed with us. We are glad that we made the experience special for you, and your group. We will be sure to pass this feedback on to our hotel staff. Thank you for staying with us. We hope to see you... More 

Pennsylvania
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 6, 2015

Location was convenient to meetings and convention that we had to attend. Overall, everything was good. Rooms were nice, everyone was friendly and helpful. Only issue we had is that we would lose the wifi signal at times. Would stay here again and recommend this location.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn & Suites, responded to this review

Dear pgbowl, Thank you for telling us about your visit with us. We are glad you enjoyed the location of the hotel. We are glad you found the hotel to be friendly, and comfortable. Thank you for your time. We hope that you stay with us again in the future. Sincerely, Comfort Inn & Suites Omaha More 

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