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Hilton Garden Inn West Omaha

#14 of 80 Hotels in Omaha
Certificate of Excellence
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17879 Chicago St, Omaha, NE 68118
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1 room 1 adult
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Hilton Garden Inn West Omaha
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297 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is amazing. The courteous staff goes out of their way to make you feel comfortable while traveling on the road. The rooms are clean and well-kept the only issue I have is the hotels under construction and the elevator is always dirty. The Gym is nice but one treadmill remains out of service now for a few months.

Helpful?
Thank TB374
Sioux Falls, SD, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel, our room had just been redone so very clean and pleasant. The staff was friendly and made us feel welcome. We used our Hilton Honor points so the price was even better! We save here when we visit my niece and her family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan H
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Susan H, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn... More 

Beatrice, Nebraska
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have nothing but great things to say about this hotel. Everyone we spoke with were so friendly and nice! The rooms were very clean. Our room was on the top floor and it was quiet. Loved the Keurig Coffee Maker in the room. Bed was so comfortable! Will stay here again! The price was great too!

Helpful?
Thank jessienelson
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear jessienelson, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about our staff. I’m glad you found them so friendly and... More 

Omaha, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful customer service all outstanding people. You are greeted when you walk in. People are every where to help you with any of your needs. When we stopped into the lounge was treated like they knew us and very nice. The rooms were clean and plenty of towels for the two of us. The best thing was in the early... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roxanne P
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Roxanne P, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Hotel was the perfect location for our New Years plans. Everything was located right in the Village Pointe area so everything was a easy drive. It was close to our restaurant and the comedy club. The hotel staff was friendly. Our room was nice.

Helpful?
Thank Lori M
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Lori M, Thanks for the review on TripAdvisor.com! We certainly appreciate your kind words regarding our staff and our accommodations, and we sincerely hope to see you again very soon! All the Best More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

It's been a while since I stayed here. My company contracts with Marriott . Friendly staff. Clean rooms. The full hot breakfast is now under $10. Was overpriced at one time. It was a perfect stay for the right price for a business traveler. Thanks Hilton Garden West.

Helpful?
Thank BKColeman
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear BKColeman, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your comments about your experience. I was very happy to learn you found... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

always consistent clean and comfortable staff is always helpful and friendly unfortunately the restaurant was closed so we had to order from another restaurant however the staff did provide many restaurant options

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Larry L
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. I am glad the staff was very accommodating for your inconvenience of the hotel restaurant being closed the evening of... More 

David City, Nebraska
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016

Great location for wonderful restaurants and shopping. Received a two room, jacuzzi suite upgrade! What a nice surprise!!! Hotel bar staff was friendly and had what we wanted. Clean and comfortable room. Much more reasonably priced that a few years ago when they were the only hotel in the area.

Helpful?
Thank rmp2012
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn that you enjoyed your complimentary... More 

omaha, ne
Level Contributor
257 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed December 31, 2015

Hilton Garden Inn's are always a great place to stay but imagine when you are a guest of the day--i was upgraded with room--which was fabulous-and given a free breakfast--it was delightful--breakfast was really very good with good staff--such a wonderful surprise when i least expected it--Thank you Hilton Garden Inn West:)

Helpful?
Thank libbie5
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear libbie5, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found our hotel a great place to stay with a wonderful breakfast. We work... More 

United States
1 review
5 of 5 stars Reviewed December 31, 2015

Very accommodating and friendly staff! Place was clean and worked great for our family to all gather! Location is good with many places available.The restaurant has good food and hours. The staff was excellent! We would choose this hotel again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve W
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Steve W, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about our staff. I’m glad you found them so friendly... More 

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