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All 70 Omaha hotels

Hilton Garden Inn West Omaha

3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118
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Ranked #15 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Jack C Omaha, United States
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144 people have reviewed this hotel

Traveler rating
    65
    47
    21
    10
    1
See reviews for
31
33
16
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Omaha, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel with friendly management. I reported a noise problem with my heat/AC after the first night but it was not fixed for the second night and they did not offer to move me. Unfortunately a nice hotel gets "dinged" because of it.

Review collected in partnership with Hilton Garden Inn

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Kansas City, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location, friendly staff, everything you needed in the hotel and excellent options for shopping, dining, and leisure very near by. Very nice bathroom & great shower! I would definitely stay here again, in a heartbeat! I stayed an additional night to relax and recoop from my business trip and enjoyed the pool & hot tub. The hotel doesn't look... More

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Höchst i. Odw, Germany
1 review
4 of 5 stars Reviewed 1 week ago

We spent a week in this hotel as a family of four in a Junior Suite. The room was clean and spacious, WLAN was free and fast enough, the service personnel were very friendly and helpful. For 4 persons the price was absolutely fine. The room also had microwave and a comparably large fridge, and 2 large TV's in almost... More

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Minnesota
Top Contributor
68 reviews 68 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually a really nice place. Good location if you are on the west side of town, as there is a lot of shopping and restaurants nearby. Great lobby, with beverages available, ice water, etc.. Just a nice atmosphere and a caring staff. Check-in was super fast and efficient. Rooms were nice with a workdesk, refrigerator, and good tv. There is... More

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Omaha, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I frequently stay at other Hilton Gardern Inns when I travel for work. When I needed a place to stay for the evening at the last minute I was glad to see a Hilton Garden Inn available in Omaha. The hotel was clean and quiet. The staff was available when needed. The room was clean and smelled fresh. I experienced... More

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Athens, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We use this as our place to stay when visiting relatives in Omaha. The Staff are most friendly. Quick to respond to any questions that you may have. The breakfast is the best in the business. The accommodations are always very clean and kept to the highest standards.

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lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Michael H, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had an excellent experience at our hotel. I am glad we... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2014

We stayed at this hotel for just a weekend, and mainly enjoyed it. There were, however, some items that did annoy us. 1. Ants in the bathroom. For some reason, there were a few ants in the bathroom. Not a large amount, but we probably killed about 10 over the course of the weekend. Didn't see them elsewhere in the... More

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lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Jennifer D, Greetings from the Omaha Hilton Garden Inn Omaha West! I am writing to express my thanks for your recent review of our hotel. At the Hilton Garden Inn Omaha West, we take our guest's comments very seriously as they help us consistently find ways to earn your loyalty and exceed your expectations. I also want to thank... More

Lincoln, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

We had a great experience. The hotel was quiet, clean, and comfortable. The bed was awesome. The staff was friendly and quick. The hotel was near Village Point shopping center which made it convenient for us to go shopping, have dinner, and go to a comedy club. We would absolutely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Renae C, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 24, 2014

I recently stayed at Hilton Garden Inn in West Omaha for a business trip. The hotel was in a great location for work. In addition to this, the hotel had everything I needed during my stay. The morning breakfasts were great. The nightly drinks at the bar were great! The restaurant food was great! The rooms were very clean and... More

Was this review helpful? Yes 1
Nevada
1 review
4 of 5 stars Reviewed February 21, 2014

This is a great place to stay. Just don't forget anything in room when you check out. You can't get housekeeping to answer the phone or return calls when you leave a detailed message asking for a return call.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn West Omaha

Also Known As:
Hilton Garden Inn West Omaha Hotel
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Omaha
#11 Business Hotel in Omaha
#12 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
Reservation Options:
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