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All 73 Omaha hotels

Hilton Garden Inn West Omaha

3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118
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81%
Ranked #14 of 73 Hotels in Omaha
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
NataliaLarkey Olathe, Kansas
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180 reviews from our community

Traveler rating
    82
    64
    23
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Olathe, Kansas
1 review
4 of 5 stars Reviewed 1 week ago

We had a wedding reception at the hotel. I would like to thank one person who really stood out during this special time for us - Sara Starr, catering sales manager. She was super helpful and friendly. She even gave us a complimentary wedding room. However, the food at the reception definitely could be improved. Rice was almost raw, meat... More

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LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear NataliaLarkey, Greetings from the Omaha Hilton Garden Inn Omaha West! I am writing to express my thanks for your recent review of our hotel. At the Hilton Garden Inn Omaha West, we take our guest's comments very seriously as they help us consistently find ways to earn your loyalty and exceed your expectations. I also want to thank you... More

Devner, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at many locations in and around Omaha. I prefer this one at times because its out of the way. Not in the sense that there isn't anything close by because there are lots of things very close. But for me this location is more like a home away from home. It sits in a more suburban part... More

Review collected in partnership with Hilton Garden Inn

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LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Steve B, Thanks for the wonderful review on TripAdvisor.com! We're so delighted you enjoyed your experience, and hope you'll continue to come back in the future! All the Best - More

sarasota, FL
Top Contributor
117 reviews 117 reviews
43 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights to attend a family wedding. It is conveniently located and the rooms are clean and comfortable. The staff here is always wonderful. They are freindly and do everything they can to make your stay as enjoyable as possible. When we had a less than wonderful meal in their restaurant, it was taken off my... More

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LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear SRQgirl, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby,... More

Kansas City, Missouri
Top Contributor
94 reviews 94 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came to Omaha area for a day trip and business meeting, this hotel was recommended by my colleague. It's clean, conveniently located, and very well priced for the value! In-room fridge and microwave, wifi and super clean met my expectations. The staff are friendly, welcoming and genuinely seem happy to work her - which says a lot in the hospitality... More

Was this review helpful? Yes 1
Lincoln, Nebraska
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one evening no problems, typical Hilton Garden clean comfortable. Rooms were quiet, kids loved the pool and work out room. Always nice to come to a hotel and know the pool and rooms will be clean.

Was this review helpful? Yes 1
Ho Chi Minh, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

As the hotel is in quiet place, it is very appropriate for holidays/ vacations. However, we have problems with catching Taxi or calling them to come here. We have difficulty with transportation. All of above, hotel staffs are very friendly, enthusiastics. When knowing that we are unable to have a taxi, they are willing to drive us to the school... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
New Haven, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Spent 4 days at the Hilton Garden Inn. Staff was very welcoming and room and main lobby were very clean. The fitness room was small with limited equipment but one could manage a workout. Overall recommend for safety, cleanliness and staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hammond, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Great environment. This was my kids first stay at a hotel and they loved it. My family had a good time using the pool. The breakfast is always good and very accommodating of a large family. We will stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Memphis, Tennessee
Top Contributor
176 reviews 176 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 12, 2014

Hotel and rooms were very clean. Quick check in, but check out was very slow. Beds were comfortable for sleeping. Bar and lounge area is somewhat limited but this is really the design of the Hilton Garden Inn facilities. Good prices.

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 8, 2014

I luv Hilton Garden and this one is no different. Great location good service BUT I hate their beds. The dial-a-softness bladder beds drive me crazy. Get rid of them and my ratings jump to five stars. Time to get real beds Hilton and dump these uncomfortable things.

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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