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All 73 Omaha hotels

Hilton Garden Inn West Omaha

3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118
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79%
Ranked #15 of 73 hotels in Omaha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Michael M Santa Fe, United States
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163 people have reviewed this hotel

Traveler rating
    74
    56
    22
    10
    1
See reviews for
37
34
16
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Santa Fe, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

At the very west edge of Omaha (which admittedly has moved greatly since I began going there) sits the Hilton Garden Inn West. Everything about the hotel was what I had expected from a Hilton - perfect. The people were friendly and helpful and the accommodations were clean, bright and pleasant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 weeks. I worked off of 137th street and this hotel is between 180th and 168th. I took the 168th exit to get to the hotel and cut thru the outside mall. Firebirds and Kona Grill are located in the outside mall in back of the hotel - both are very good. Staff was very helpful... More

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Memphis, TN
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Best location in West Omaha. Extremely clean and very "business man friendly". The firmness adjustments on the mattress are a bit annoying and I kind of wish they'd just be junked, but everything else is perfect. Good on property dining options and VERY close to a terrific outdoor mall with everything else you may need.

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Grand Island, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel lobby was very inviting, the rooms were clean the pool area was nice. Wish there was a continental breakfast rather than having to order from the restaurant which would make me more likely to stay there in the future. Other than that, the service and cleanliness of the hotel was excellent.

Review collected in partnership with Hilton Garden Inn

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Blue Springs, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service is always, always outstanding at this hotel, from the front desk to the maid service. I have never had a bad service experience here. However, the shower draining properly seems to be an issue and had a bad experience with the room service condiments.

Review collected in partnership with Hilton Garden Inn

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Colorado Springs, Colorado
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My son and I stayed in the Hilton because the Home2 construction was delayed and we were moved over. We stayed for 4 nights and had a nice clean room with all the expected amenities. The breakfast was excellent and the food service staff was very friendly and accommodating. There is easy access from the hotel to the Village Point... More

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lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby, and accommodating... More

Broomfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were here for a baseball tournament with 10 families for 5 days. The staff at the Hilton were amazing and they all went out of their way to make sure breakfast was ready by 6AM and that we all had what we needed. The property is located next to an outdoor mall and has tons of food options, etc.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were able to... More

Broomfield, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Our stay here was excellent! We were in Omaha for a baseball tournament, and a majority of the team and their families stayed at this property as well. The staff bent over backwards to make sure we had everything we needed and that the kids had breakfast ready at the right time to accommodate the teams early morning games. The... More

Was this review helpful? Yes
lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear ColoradoLisa5, ...thanks for the wonderful review on TripAdvisor.com! We're so delighted you enjoyed your experience, and hope you'll continue to come back in the future! Have a great summer! More

Imperial, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

The hotel itself is very nice, clean and in great condition. However, across the parking lot is a large construction site, for the new Home 2 location....and for some reason the construction crew felt it necessary to start moving equipment and vehicles at 7:30 am, so for 2 solid hours we listened to back up alarms. The hotel staff was... More

Was this review helpful? Yes
Northampton, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 16, 2014

Lovely hotel in the beauitful western side of Omaha ...great facilities, ice machines, gym and pool, free coffee, iced water and cookies all day in the entrance area. Rooms are very spacious and well appointed, King size bed, tv, desk, lounge chair and footstool, coffee machine, fridge and microwave, iron and ironing board and air con. Staff are very friendly... More

Was this review helpful? Yes 2
lisawestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Tim S, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful... More

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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Omaha #11 Business Hotel in Omaha
Hotel Class
Number of rooms
118

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