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All 74 Omaha hotels

Hilton Garden Inn West Omaha

3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118
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Ranked #16 of 74 Hotels in Omaha
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
STEVE H FARGO
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188 reviews from our community

Traveler rating
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    24
    11
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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FARGO
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Don't get me wrong, I like the Hilton Garden Inn. But when it costs over two hundreds dollars with taxes to stay for one night, I can't rate it more than average with other hotels. In fact, for other hotels in this price bracket it would really be a one or two star. I can stay at a hilton downtown... More

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Ord, Nebraska
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We travel to Omaha probably four times per year, and have chosen this hotel the most. Every time we stay, it is clean and quiet. The pool area has always been clear of other guests, so my kids can be free to cannonball. (Maybe we've just been lucky with that one.) My husband loves any place that serves omelets for... More

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Diane D, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about our staff. I’m glad you found them so friendly... More

Calgary, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our large business group stayed here for 3 nights. The hotel is layout is typical. Comfortable rooms, excellent parking, convenient location. What made it really special was te service. The hotel manager took the time to introduce herself and made sure we were taken care of. Dave, the bartender, was amazing. He took care of reservations at local restaurants every... More

Was this review helpful? Yes 2
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Marty From The North, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy... More

COCOA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is very easy to find from Airport. Lots of restaurants at the outdoor mall just down the road. Free shuttle will take you within 5 miles-this will include the mall, Wal-Mart supercenter, super target and Hyvee grocery store (postal service inside). Rooms have a Kurig, microwave and large empty mini fridge. Lobby has complementary coffee and water all day... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Rebecca C, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am so pleased to hear that you have had an exceptional stay with us and that you enjoyed many... More

Kearney, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at several Hilton Garden Inn hotels and have never had a bad experience. Rooms are very nice, the restaurant serves a wonderful breakfast, the bar is well stocked and service is always very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Ronald LL, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found our hotel to be everything you expect in a Hilton Garden Inn.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Recommend if your in the area to stay here. Always have a great experience at this hotel with the staff, food and rooms. Convenient location to local outdoor mall and restaurants and they provide coupons for most vendors. Will shuttle you over there and other locations when requested.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear karencP2161IG, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you... More

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here many times and always enjoy it- nice rooms, really great location with shopping and restaurants nearby, bar in lobby, nice staff. Location is great and hotel is great and should accommodate most needs you have! Never had the breakfast there, but looks good!

Was this review helpful? Yes 2
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear LDMN, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you... More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Room smelled so badly that asked for another room......but that room, both on 4th floor, smelled just as bad......little empathy or concern to make it right so I had to just gut it out.........wasn't offered the option of free breakfast as HH Gold member the first day so didn't have breakfast--asked about it second morning but wasn't credited the 750... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Olathe, Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2014

We had a wedding reception at the hotel. I would like to thank one person who really stood out during this special time for us - Sara Starr, catering sales manager. She was super helpful and friendly. She even gave us a complimentary wedding room. However, the food at the reception definitely could be improved. Rice was almost raw, meat... More

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear NataliaLarkey, Greetings from the Omaha Hilton Garden Inn Omaha West! I am writing to express my thanks for your recent review of our hotel. At the Hilton Garden Inn Omaha West, we take our guest's comments very seriously as they help us consistently find ways to earn your loyalty and exceed your expectations. I also want to thank you... More

Devner, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

I have stayed at many locations in and around Omaha. I prefer this one at times because its out of the way. Not in the sense that there isn't anything close by because there are lots of things very close. But for me this location is more like a home away from home. It sits in a more suburban part... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
LisaWestra, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Steve B, Thanks for the wonderful review on TripAdvisor.com! We're so delighted you enjoyed your experience, and hope you'll continue to come back in the future! All the Best - More

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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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