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All 74 Omaha hotels

Hilton Garden Inn West Omaha

3.0 of 5 Hotel   |   17879 Chicago St, Omaha, NE 68118
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Ranked #14 of 74 Hotels in Omaha
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
L1376QSthomass
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215 reviews from our community

Traveler rating
    107
    70
    24
    13
    1
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54
37
16
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

Hilton Garden Inn Omaha West is always a reliable alternative when needing to be on the west side of town. Clean, Comfortable, has the basics covered. great staff. They say I need to have 200 characters so I will keep typing until I fulfill this stupid request!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear IL1376QSthomass, Thanks for the review on TripAdvisor.com! We certainly appreciate your kind words regarding our staff and our accommodations, and we sincerely hope to see you again very soon! All the Best - More 

Northampton, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is still as amazing as last June. Nothing and I mean nothing, is too much trouble for the staff of this hotel. They go out of their way to provide amazing service, the hotel provides welcome cookies/ tea and coffee and chilled fruited water all day every day and guest appreciation on a Wednesday with 2 free drinks... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Tim S, Thank you for choosing to stay with us again at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for sharing your experience on TripAdvisor. We were delighed to learn of your experience. Thank you so much for your wonderful comments and excellent review. I was so happy to... More 

Denver, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great hotel, always clean and very nice inside. Rooms are great and the layout of the hotel is great. Located a bit west of Omaha but really close to shopping areas and places to eat. When i travel to Omaha I stay here, can't go wrong with Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Jaime R, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. I'm pleased to know you found our accommodations clean and comfortable, I'm glad to hear that you will... More 

Illinois
Top Contributor
135 reviews 135 reviews
52 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very Nice Hilton Garden Inn, just off the highway on the west edge of Omaha. Rooms were nice, spacious, and clean. I slept like a rock, which is a nice change when on the road. Good water pressure in the morning, too. Breakfast was also very good, just wish I'd had more time to get an omelet instead of just... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Otowners, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you... More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was in town on business. The Hotel is very comfortable and offers great value for money. My room was very clean and very quiet, despite close to a busy road. The location was very convenient for me. I will be staying here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Travis G, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found... More 

Nebraska
Top Contributor
90 reviews 90 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was for two nights. Room was very comfortable and clean, staff incredibly friendly. The shower curtain was missing, but a request to the housekeeping staff in the hall solved the problem quickly. The first night, we were able to enjoy a nightcap at the bar. To our surprise, though, there was no one serving on the Saturday night... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear hoosierhusker, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found our hotel to be to your liking and that you enjoyed a wonderful... More 

Northampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Have just spent two weeks at the Garden Inn on a business trip with colleagues. The rooms are cosy and have everything you need, the hotel itself is very welcoming and cosy and the evenings spent in front of the fire were relaxing and very comfortable. The menu is varied and all we tried was lovely with every taste in... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear XingChi, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you... More 

McKinney, Texas
Top Contributor
225 reviews 225 reviews
43 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on our business trip to Omaha. Located on the west side of town, this hotel is in a great location. It is close to a plethora of restaurants and shopping. The room I had was very clean, spacious and comfortable. Everything worked and there were plenty of AC outlets for my electronics.

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear DDay1959, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am so pleased to hear that you found your room spacious and comfortable. We look forward to seeing you again... More 

Hudson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room was exactly what was promised, was up to date and clean, and the hotel was quiet. The common areas are very nice. Overall, our stay was relaxing at this hotel. The staff was helpful and friendly. We would definitely stay here again - one of the better hotel experiences we have had in a long time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Karrie W, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found... More 

Rochester, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Nice facilities but in the middle of nowhere with no restaurants close. Ate twice at the restaurant in the hotel with terrible service and food. Breakfast not included but the on the last day there was no chef so only some bagels and muffins available.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Katrina G, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. I am sorry to hear that you were disappointed in your food quality during your stay and... More 

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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#6 Family Hotel in Omaha
#11 Business Hotel in Omaha

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