We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn West Omaha

#16 of 77 Hotels in Omaha
Certificate of Excellence
Hotel deals
Hotel website
17879 Chicago St, Omaha, NE 68118
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hilton Garden Inn West Omaha
Professional photos View all
Browse nearby
Hilton Garden Inn West Omaha
Add Photo Write a Review

253 Reviews from our TripAdvisor Community

Traveler rating
    131
    78
    27
    16
    1
See reviews for
68
42
19
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (57)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (57)
All months
Kansas City, United States
2 of 5 stars Reviewed yesterday NEW

The hotel was what should be expected of a Hilton. Clean and quiet with nice staff. Just don't expect to make any calls or receive any texts. There is NO cell service. My colleague and I have different providers and neither one of us was able to get service. Unacceptable on a business trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Baton Rouge, Louisiana
Level Contributor
80 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On our recent visit to Omaha for the CWS I chose this hotel. It's a little outside of the downtown area but a really easy drive to the stadium. Everything neat and tidy, and rooms comfy (typical HGI). I booked through the Hilton website and had the option to have a daily "cooked-to-order" breakfast. It's so worth it. Best breakfast... More 

Was this review helpful? Yes
Morrison, Colorado
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time at a garden inn - I was fortunate enough to arrive on a Weds. for their manager HH with free wine and beer. The posted hours for the HH seemed pretty thin though. Free water (for HH) and free wifi - nice perks. The rooms seemed huge with two bathrooms (maybe i was upgraded?). The main bath had... More 

Was this review helpful? Yes
Lindstrom, Minnesota
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Garden Inn on Chicago St. is the most accommodating hotel with lovely rooms, outside decks, bar and restaurant. A few members of our family recently gathered there for a short visit and dinner while on our way home. This is the second time and it is always terrific!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elmont, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff (front desk, bar, and restaurant) were very helpful and friendly. The room was a nice size and the bed was very comfortable. The restaurant wait staff and bartender were friendly and didn't rush you. And, the food was delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Ann B, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am so pleased to hear that you have had confortable stay with us. I will pass your comments along... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I travel every week and this is the best HGI I have stayed at during my 30 years of business travel. Excellent. The staff are very friendly and remember that you have been there in the past. They go out of their way to make sure you have a great experience.

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Celebrate 4567, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn... More 

panama, Panama
1 review
4 of 5 stars Reviewed 1 week ago

Good location, the hotel is very quiet and hace all you need to stay for a couple of days. Free internet! The price is confortable however is not a low price. I have visited this hotel for business proposes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Sergio C, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am so pleased to hear that you had a comfortable stay and found the location of our hotel convenient.... More 

Atlanta, Georgia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel well keeped. They have a full service restaurant run by hotel with room service and a decent menu. Stayed week of June 8, 2015. We stayed for a week while visiting family and this location is in a very nice safe area. Has a lot of restaurants and shopping, including a mall down the street. They are also near... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Mezo98, Thanks for the review on TripAdvisor.com! We certainly appreciate your kind words regarding our hotel. Thank you for you feedback regarding the temperature of the pool. We try to maintain the pool at 80 degrees. I will forward your comment to our Chief Engineer to double check this. Again, thank you for taking the time to complete a... More 

Hamilton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms were very clean. Although we were there with probably 100 young ballplayers, the room was very quiet and did not hear them during the night at all. Very friendly and accommodating staff. Enjoyed visit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Sharon B, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn... More 

Kearney, United States
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and have never been disappointed. The desk staff is great but the outstanding employee is the young lady that helps with the breakfast. She is so personable and friendly that she makes the whole stay enjoyable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Ronald L L, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about Kelly your breakfast server. I’m glad you found... More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (5)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay