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Hilton Garden Inn West Omaha

#15 of 75 Hotels in Omaha
Certificate of Excellence
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17879 Chicago St, Omaha, NE 68118
Hilton Garden Inn West Omaha
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#15 of 75 Hotels in Omaha
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Larry R omaha, United States
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220 reviews from our community

Traveler rating
    108
    73
    25
    13
    1
See reviews for
55
39
16
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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omaha, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff people very friendly and welcoming. Everything was great except a heating problem with pool\spa area. It was fixed the second day of our stay. Breakfast was excellent and the Bar was great. The front desk was very friendly and interested in us having a pleasing experience. I thought the lemon in the drinking water was a nice touch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Sturgis, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

It is pretty bad when the hotel staff says they need to replace the beds. But they will replace them if it is a problem. The breakfast was OK, Little over priced for what you get. Hotel staff was pleasant to work with.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hudson, Wisconsin
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice business hotel, the rooms have always been clean and the staff is helpful and friendly. The only issue I have is that the wifi is pretty limited. In order to get speeds to do much besides email it will cost you ($4.95/day at the time of the stay).

Was this review helpful? Yes 3
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear tallOrder, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for sharing your experience on TripAdvisor. We were delighted to learn of your experience. Thank you so much for your wonderful comments. I was so happy to learn you found the staff... More 

Wisner, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We had stayed in this hotel before and enjoyed the experience. This time the staff was even more helpful. The location is very good, near shopping, restaurants and movies. There was a snow storm while we were at the hotel. The staff was very accommodating; booking us into the same room for an additional night and making sure we had... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Jennifer K, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn... More 

Sioux Center, Iowa
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel in the past, we are never disappointed. The motel is always clean, & friendly. The breakfast is the best. We love the location, nice & quiet & close to movies & shopping, & dining. We will be back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Bonnie F, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found our hotel to be accommodating with a wonderful breakfast. We work very... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Hilton Garden Inn Omaha West is always a reliable alternative when needing to be on the west side of town. Clean, Comfortable, has the basics covered. great staff. They say I need to have 200 characters so I will keep typing until I fulfill this stupid request!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear IL1376QSthomass, Thanks for the review on TripAdvisor.com! We certainly appreciate your kind words regarding our staff and our accommodations, and we sincerely hope to see you again very soon! All the Best - More 

Northampton, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is still as amazing as last June. Nothing and I mean nothing, is too much trouble for the staff of this hotel. They go out of their way to provide amazing service, the hotel provides welcome cookies/ tea and coffee and chilled fruited water all day every day and guest appreciation on a Wednesday with 2 free drinks... More 

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Tim S, Thank you for choosing to stay with us again at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for sharing your experience on TripAdvisor. We were delighed to learn of your experience. Thank you so much for your wonderful comments and excellent review. I was so happy to... More 

Denver, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel, always clean and very nice inside. Rooms are great and the layout of the hotel is great. Located a bit west of Omaha but really close to shopping areas and places to eat. When i travel to Omaha I stay here, can't go wrong with Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Jaime R, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. I'm pleased to know you found our accommodations clean and comfortable, I'm glad to hear that you will... More 

Illinois
Top Contributor
142 reviews 142 reviews
55 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very Nice Hilton Garden Inn, just off the highway on the west edge of Omaha. Rooms were nice, spacious, and clean. I slept like a rock, which is a nice change when on the road. Good water pressure in the morning, too. Breakfast was also very good, just wish I'd had more time to get an omelet instead of just... More 

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Otowners, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you... More 

New York, United States
1 review
5 of 5 stars Reviewed January 20, 2015

I was in town on business. The Hotel is very comfortable and offers great value for money. My room was very clean and very quiet, despite close to a busy road. The location was very convenient for me. I will be staying here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Travis G, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found... More 

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Additional Information about Hilton Garden Inn West Omaha

Address: 17879 Chicago St, Omaha, NE 68118
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Omaha 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#6 Family Hotel in Omaha
#7 Best Value Hotel in Omaha
#10 Business Hotel in Omaha

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