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Hilton Garden Inn West Omaha

#14 of 77 Hotels in Omaha
Certificate of Excellence
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17879 Chicago St, Omaha, NE 68118
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1 room 1 guest
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Hilton Garden Inn West Omaha
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267 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
  • All months
    (267)
  • Mar-May only
    (57)
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Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Hilton garden inn is one of our favorite hotels when traveling. We have a free complementary upgrade to one bedroom unit as HHoner gold member and free hot breakfast. The hotel is nicely located close to an outdoor mall with a lots of restaurant and stores. We took the recommendation from the front desk to Kona Grill for dinner. That... More 

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Corinna W, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am so pleased to hear that you have had an pleasant stay with us and that you were happy... More 

wayne, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

they were very helpful with the wedding that we had there. And the wheel chair came in handy for a family member that just had an operation. The staff where very helpful. The quality of the made to order breakfast varied from order to order.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Virgil L, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your comments about your experience. I was very happy to learn you... More 

Hartford, Wisconsin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After a 10 hour drive we were pleasantly surprised to find ourselves listed as "guests of the day!": a free upgrade to a whirlpool suite, and complimentary breakfast the next day! Very nice. The staff was welcoming and helpful, the room clean (very important, always!), breakfast was quite good, the hotel was easily accessed from Interstate when traveling.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Susan T, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found your room clean, and had a wonderful breakfast. We work very hard... More 

wodonga, Australia
1 review
5 of 5 stars Reviewed 1 week ago

we found the crew here very hepful and went out of their way to ensure everything was good, so we completely enjoyed our stay. nice hotel, good location and quality service. I would thoroughly recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Alan A, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about our staff. I’m glad you found them so friendly... More 

Fairfax, IA, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

except meeting request when making room amenity request. Call to make sure they know otherwise they must not look. They did offer after it was brought to their attention. Rated average as it met my expectations of a Garden in which is a little higher.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Neal A, Thanks for the review on TripAdvisor.com! We certainly appreciate your feedback regarding your stay, and we sincerely hope to see you again very soon! All the Best - More 

Beloit, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful. Complimentary snacks were appreciated. This is a new hotel, so things are still quite nice and in working order. We will definitely stay here again, and recommend it to others.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Jeffrey B, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found... More 

Minneapolis, Minnesota
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay and close to all the restaurants and even a golf course. Great staff and a great breakfast buffet with an omelet station. The room was great and very quiet. We were there on business and used a conference room to conduct a seminar and that went well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear racquetman_MN, Thank you for choosing to stay with us at the Hilton Garden Inn - Omaha West! We appreciate you taking the time to complete a review on TripAdvisor as we like to hear of our guest's experiences. I am happy to hear that you found your room comfortable & clean with a wonderful breakfast. We work very hard... More 

Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is clean and comfortable. We stayed for two nights to attend a family wedding. There is a shopping center very close to the hotel and a Walgreens in walking distance to the hotel for the forgotten needs. The air conditioning in the hotel and in my room was wonderful for those hot, humid days. Breakfast buffet was very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear milare, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found the... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I arrived late after a flight from Columbus, Ohio. The night team was fantastic and were very friendly and helpful. My room was impeccably clean and the bed was super comfortable! My job is 90% travel throughout North America and I always stay in Hilton hotels! They are awesome!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear mtmirolla, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for sharing your experience on TripAdvisor. We were delighted to learn of your experience. Thank you so much for your wonderful comments and excellent review. I was so happy to learn you... More 

Lincoln, United States
1 review
4 of 5 stars Reviewed July 21, 2015

Clean hotel with friendly staff. Great place to stay if you want to shop Village Point and/or go to the Funnybone. Breakfast was great! Our only issue was that we couldn't seem to get the room to cool down. As such, it was a bit stuffy for sleeping. But nice beds, just the same.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa W, General Manager at Hilton Garden Inn West Omaha, responded to this review

Dear Julen S, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn... More 

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