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Holiday Inn Express & Suites Omaha West

#12 of 76 Hotels in Omaha
Certificate of Excellence
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17677 Wright Street, (south of 177th and West Center Road), Omaha, NE 68130
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Holiday Inn Express & Suites Omaha West
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Holiday Inn Express & Suites Omaha West
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181 reviews from our community

Traveler rating
    119
    48
    11
    0
    3
See reviews for
67
37
10
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • All months
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were passing through Omaha and stayed here. Glad we did. Greeted by friendly energetic Tyler. Perfect clean room with very comfortable bed. Excellent breakfast. Very friendly staff. Located near multiple restaurants. We chose Panara and it was perfect. Definately would choose this hotel again.

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

This was a really fun review. Isn't Tyler fun? He cracks us up every day. Thanks for mentioning his energy. I am thrilled your room was clean and your stay was great. Come again soon please. Guests who are with us have free access to LifeTime Fitness Center. They have amazing outdoor pool and water slides! Tasha Kelly General Manager More 

Kansas City, Missouri
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel.... comfortable/clean. In a nice area with lots of big chain stores and restaurants. A little pricey, but comfortable. You have to drive about 30 minutes to get to the zoo, but it is close to Le Volitare French restuarant (geat food).

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the review. We appreciate the time you took to let others know what to expect . What a great restaurant choice, LaVolitare ! Great reminder for guests who are looking for good French food. I am so glad you had a comfortable and clean hotel experience. Until next time, safe travels. More 

Columbus, Nebraska
Top Contributor
62 reviews 62 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at this Holiday Inn Express Omaha West. They care about customer service. I was impressed with the morning breakfast. There is a wide selection of food that is quickly replenished. Would also like to thank Hans for his kindness in keeping plates picked up and making customers feel welcome in the morning. Several people staff the breakfast area.... More 

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TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Oh thank you for mention Hans! He is a valuable new team member and we appreciate him so much. He brings a wonderful positive outlook to work with him daily. Good to hear breakfast went well. We thank you using Tripadvisor. It is a great way for future guests to help make their decision about their hotel stays in Omaha,... More 

Waukee, Iowa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service experience we received was top notch from the point of making my reservation up until we checked out. Tasha re-sent my confirmation several times until the formatting was readable and Tiffani checked us in very efficiently and even provided a small treat for our 2 children. The room was nice, an executive king Suite that included everything we... More 

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TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

You are amazing! Thank you for this wonderful review. We truly appreciate it. We love our guests so much that we give them free beer, wine, pop, and snacks nightly. Check us out on Facebook. Search:Holiday Inn Express and Suites Omaha West. We will be updating our Facebook friends during the remodel this summer. LifeTime Fitness is 5 blocks away... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015 via mobile

I travel a lot for work and always have an exceptional experience at this location. Staff is ALL top notch and makes a real effort to get to know you. There are a lot of extras at this location such as week night free appetizers, beer, and wine. Warm cookies in the afternoon that are TOO good. Great warm breakfasts.... More 

Was this review helpful? Yes 1
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you so much for your review of our hotel. I am so happy to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. We also serve the free beer, pop, wine, and snacks on the weekends! Lifetime Fitness is free to all hotel... More 

Kansas City, Missouri
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed April 16, 2015

Great! Had snacks and drinks in the evening. Great for our group Cuz we hang out all together at the hotel for the kids and parents to try and relax between games. Friendly. The suites were spacey for all the gear. Very willing to work with our group.

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the fine review! Your team was very well mannered and respectful to the other guests. We truly appreciate this. It was a great weekend. We hope the team comes back to Omaha soon. We serve free beer, wine, pop, and snacks every night of the week. Breakfast is hot and ready each morning at 6:30. We will... More 

Madison, Wisconsin, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed March 29, 2015

We stopped here for the night while heading east from Colorado. I chose this hotel based on reviews and it's location. It was a good decision. The staff was pleasant both when taking my reservation on the phone and during checkin. I believe the hotel has been recently remodeled as everything seemed fresh and modern. We had a double room... More 

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the review. It was fair and honest and we appreciate you taking the time to reply. Come back this summer. We offer year round free passes to LifeTime Fitness Center. They offer an outdoor pool with water slides. The kids will love it. More 

Brisbane, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 28, 2015

We stayed in a two-room suite, and the whole experience was pretty good. The shower left a bit to be desired. I didn't take a shower, but my wife did and she said that the pressure could have been better. The room had a spa, but unfortunately we never had a chance to use it. Additionally, I'm a guy that... More 

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank your for staying with us. We appreciate the time you took to review the hotel. We appreciate all feedback. We will take a look at the water pressure in the room you were in to see if anything can pump it up! I hope the family had a great trip. More 

Austin, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

My wife and I had business in Omaha over the March 1st weekend. We had never visited Omaha, but our hosts showed us around town. Despite the very cold temperatures (10 degrees at night) Omaha is a very pretty city. And, the hotel is just as nice. It's located west of town in a suburban area that contained virtually every... More 

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

This is simply a wonderful and kind review! I loved reading your comments regarding the tournamnent kids and watching the families get ready for the games. It was pleasent and amusing as well. Hotel staff is on guard every time a team is in-house. Not everone is as entertained as you when they see the hustle and bustle. I am... More 

Kearney, Nebraska
Top Contributor
324 reviews 324 reviews
71 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed December 13, 2014

Good location if you are in west Omaha. You have to have a car, no public transport and no shuttles, but the rooms are good, the breakfast is very good, the place is clean, the pool&hot tub are sparkly clean. Price is very competitive. Remember there is a Omaha hotel tax, so what they quote is not inclusive of that... More 

Was this review helpful? Yes 1
TKDOS, Director of Sales at Holiday Inn Express & Suites Omaha West, responded to this review

SkiNebraska - Thank you so much for your loyalty to our hotel when visiting Omaha, NE. Also, for the great 5 star review that is very informational for future travelers. I hope you were able to check out some of the great restaurants within walking distance from the hotel. We also serve free beer, wine, soda, and snacks each night... More 

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