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Holiday Inn Express & Suites Omaha West

#11 of 77 Hotels in Omaha
Certificate of Excellence
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17677 Wright Street, (south of 177th and West Center Road), Omaha, NE 68130
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Holiday Inn Express & Suites Omaha West
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185 Reviews from our TripAdvisor Community

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Traveler rating
    122
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • All months
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All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here during the College World Series, so the hotel was very full. Nevertheless we had an absolutely perfect stay. The price was more than what we would generally pay, but we understood it was due to the hotel being so fully booked on this weekend. The staff at this hotel is what makes it exceptional, they are friendly,... More 

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Wowzers! This is beautiful. We thank you so much for the descriptive review for future guests. We are beginning a full renovation now through October and we will be excited to have you come back to see it. Projects will be from small to large and we are going out of our way to keep everything peaceful and perfect for... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The best hotel stay in years! A very big Thank you to Tiffany for your awesome service for helping our stay be a great one. If you want friendly hard working people to make your stay great then by all means stay with this hotel.

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

I showed this to Tiffani right away! If you met Tyler, he is her twin brother. I am so lucky to have them both working at this hotel. This is a fantastic review and we truly appreciate it and you! Hope to see you again after our full hotel renovation. We will be all new again and just as happy... More 

Oklahoma City, Oklahoma
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed during CWS while high school aged son was playing baseball. Very nice hotel. Staff was very friendly. Complimentary breakfast was nice. Price was a little pricey that i was surprised our towels had holes in them 😨 would stay here again. Close to a lot of eateries. One negative no T-Mobile service in hotel

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the good review. After the tournament this year, we all commented on what a fantastic group of teams and parents we had in-house this year! Kudos to the parents and coaches. Apologies regarding the towels. We have plenty. I am not certain what happened, but have visited with my laundry staff and housekeepers both. Have a great... More 

Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed a hotel at the last minute and called the Holiday Inn Express on my way into town. I spoke with Tasha and told her about my "trip from hell" that had barely gotten underway. She commiserated with me, we had a nice chat, and I booked a room. Upon check in, I was presented with a gift bag.... More 

Was this review helpful? Yes 1
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for making my day! I appreciate your kindness and hope the remainder of your trip went well. It was a pleasure meeting you. Perhaps you will come again someday on purpose. :) Cheers! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 21, 2015

We were passing through Omaha and stayed here. Glad we did. Greeted by friendly energetic Tyler. Perfect clean room with very comfortable bed. Excellent breakfast. Very friendly staff. Located near multiple restaurants. We chose Panara and it was perfect. Definately would choose this hotel again.

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

This was a really fun review. Isn't Tyler fun? He cracks us up every day. Thanks for mentioning his energy. I am thrilled your room was clean and your stay was great. Come again soon please. Guests who are with us have free access to LifeTime Fitness Center. They have amazing outdoor pool and water slides! Tasha Kelly General Manager More 

Kansas City, Missouri
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 17, 2015

Nice hotel.... comfortable/clean. In a nice area with lots of big chain stores and restaurants. A little pricey, but comfortable. You have to drive about 30 minutes to get to the zoo, but it is close to Le Volitare French restuarant (geat food).

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the review. We appreciate the time you took to let others know what to expect . What a great restaurant choice, LaVolitare ! Great reminder for guests who are looking for good French food. I am so glad you had a comfortable and clean hotel experience. Until next time, safe travels. More 

Columbus, Nebraska
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 10, 2015

Recently stayed at this Holiday Inn Express Omaha West. They care about customer service. I was impressed with the morning breakfast. There is a wide selection of food that is quickly replenished. Would also like to thank Hans for his kindness in keeping plates picked up and making customers feel welcome in the morning. Several people staff the breakfast area.... More 

Was this review helpful? Yes 1
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Oh thank you for mention Hans! He is a valuable new team member and we appreciate him so much. He brings a wonderful positive outlook to work with him daily. Good to hear breakfast went well. We thank you using Tripadvisor. It is a great way for future guests to help make their decision about their hotel stays in Omaha,... More 

Waukee, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2015

The service experience we received was top notch from the point of making my reservation up until we checked out. Tasha re-sent my confirmation several times until the formatting was readable and Tiffani checked us in very efficiently and even provided a small treat for our 2 children. The room was nice, an executive king Suite that included everything we... More 

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

You are amazing! Thank you for this wonderful review. We truly appreciate it. We love our guests so much that we give them free beer, wine, pop, and snacks nightly. Check us out on Facebook. Search:Holiday Inn Express and Suites Omaha West. We will be updating our Facebook friends during the remodel this summer. LifeTime Fitness is 5 blocks away... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2015 via mobile

I travel a lot for work and always have an exceptional experience at this location. Staff is ALL top notch and makes a real effort to get to know you. There are a lot of extras at this location such as week night free appetizers, beer, and wine. Warm cookies in the afternoon that are TOO good. Great warm breakfasts.... More 

Was this review helpful? Yes 1
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you so much for your review of our hotel. I am so happy to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. We also serve the free beer, pop, wine, and snacks on the weekends! Lifetime Fitness is free to all hotel... More 

Kansas City, Missouri
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed April 16, 2015

Great! Had snacks and drinks in the evening. Great for our group Cuz we hang out all together at the hotel for the kids and parents to try and relax between games. Friendly. The suites were spacey for all the gear. Very willing to work with our group.

Was this review helpful? Yes
TKDOS, General Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Thank you for the fine review! Your team was very well mannered and respectful to the other guests. We truly appreciate this. It was a great weekend. We hope the team comes back to Omaha soon. We serve free beer, wine, pop, and snacks every night of the week. Breakfast is hot and ready each morning at 6:30. We will... More 

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