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Country Inn & Suites By Carlson, Omaha Airport

#37 of 77 Hotels in Omaha
Certificate of Excellence
GreenLeadersBronze level
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2210 Abbott Drive, Omaha, NE 51510
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1 room 1 guest
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Country Inn & Suites By Carlson, Omaha Airport
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214 Reviews from our TripAdvisor Community

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Traveler rating
    92
    55
    37
    20
    10
See reviews for
80
27
21
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (63)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (28)
All months
Huron, south dakota
1 review
1 of 5 stars Reviewed 1 week ago

Horrible experience. Had a prepaid reservation through their site. But they didn't have the room available that I reserved. Blamed it on expedia overbooking them. I asked what that had to do with me since I prepaid and booked with them. What a joke. Had to have a rollaway bed. Would have went elsewhere if not for being late and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected change in booking can cause. More 

Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We went on a college visit to Creighton University with our 3 daughters and stood at the Country Inn. Friendly and welcoming front desk. The chamber maids were especially friendly with a smile and a hello as we walked through the halls and lobby. Our rooms were very clean and comfortable and our daughters enjoyed the pool. We only stood... More 

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay. More 

New Castle, Colorado
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

It seems that management recognizes the need to shine up this property. The room was clean and comfortable. The 10 feed before you enter are not inviting. The sidewalk didn't look safe. The breakfast area was clean and inviting.

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. More 

Texas
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has so much potential, but for the staff that evidently do not share in the vision and mission of its establishment it gets an average rating. It has employees who talk during their "open" times on their personal phones and lounging in the immediate areas as though they were in their own homes , hence I guess "... More 

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. More 

King, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Omaha planning our return to Charlotte, NC when flight was overbooked and could not leave till next morning, Called in and were picked up in minutes, room was fresh and clean and all people made us fill at home. The van was ready to take us to supper at no charge which helped. Had to get up... More 

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and we could give you a break during your stressful travel situation. We look forward to your next stay. More 

Chattanooga
Level Contributor
109 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very quiet and clean. Hotel has a large rec/pool area that attracts lots of kids. One of downsides is that there are no restaurants in the immediate area and a short drive is required to reach downtown or old market area of Omaha.Two night stay.

Was this review helpful? Yes
CXCART, Guest Relations Manager at Country Inn & Suites By Carlson, Omaha Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. More 

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