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Hilton Omaha

#22 of 77 Hotels in Omaha
Certificate of Excellence
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1001 Cass Street, Omaha, NE 68102
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829 Reviews from our TripAdvisor Community

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Traveler rating
    405
    255
    101
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    19
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156
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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  • Spanish first
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English first
  • All months
    (829)
  • Mar-May only
    (218)
  • Jun-Aug only
    (279)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (133)
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Omaha
5 of 5 stars Reviewed yesterday NEW

Clean, well maintained, helpful staff, including parking attendants. Very quiet in the halls and rooms even though there were several events going on at the same time. Enjoyed sitting in the lobby and outside on the patio. Great to have that option available.

Review collected in partnership with Hilton Hotels & Resorts

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San Francisco, California
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lots of wonderful qualities about this hotel. Perfect if you're attending an event next door at the CenturyLink arena, and they offer a free shuttle service anywhere within 3 miles of the hotel so take advantage of it to check out the Old Market area. The airport shuttle is also free and runs every 30 mins. The hotel common area... More 

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Harahan, Louisiana, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Hilton Omaha recently for a business trip. The excellent service began when a complimentary shuttle picked me up at the airport within 15 minutes of me calling the hotel. Although I arrived around 10:30 AM, I was able to get the early check-in I had requested that morning (that was my only complaint. Any requests for... More 

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3 of 5 stars Reviewed 3 days ago NEW

great location, staff are generally friendly. hallway smells mold, the fitness center and pool are properly equipped. As a gold member, breakfasts were not included. i was told that we have to pay. this is disappointing.

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I spent my birthday at this hotel this year, and I felt as if I were a special guest star. Many of the staff knew my birthday by memory and acknowledged it with me. They even gave me a special treat and accommodation. The staff at this location will go out of their way for anyone who visits and this... More 

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Oswego, United States
5 of 5 stars Reviewed 4 days ago NEW

My nephew's wedding was in Omaha, and this was the hotel they picked for the reception and out of town guests. Everything was elegant, comfortable, stylish and clean. Staff was helpful and friendly. Lobby area provided wonderful mini living room areas to gather, and the breakfast buffet was superb. If I ever return to Omaha, this hotel will be my... More 

Review collected in partnership with Hilton Hotels & Resorts

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Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 1 week ago

Never knowing that batteries in door locks needed to be changed I was told that the reason my key NEVER worked was due to the fact the door lock battery was dead. The hotel has elevators on one end of the hotel but not the other so the hall is very LONG. My room was near the end. It was... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for letting us know of the issue regarding the guestroom entry key lock; we are sincerely sorry that you endured multiple trips before a resolution was determined. While the door locks may require a battery change, it is more often realized by housekeeping since they access the rooms on a continuous basis and will notify engineering right away.... More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in the Hilton Omaha for one night on a cross country trip. We enjoyed our stay overall. The hotel was clean and modern. The check in staff was courteous and helpful in making suggestions about Omaha. The food for breakfast was delicious at the hotel restaurant. However, the one downside was the staff in the restaurant. They were... More 

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your nice comments and 5 star review! We are happy that you and your family enjoyed your stay during your cross-country travels. We look forward to being of service to you again if travels bring you back through Omaha. More 

North Fort Myers, Florida, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ate and had drinks in the bar. Bartender was very helpful with local beers and the food selection. The world series of volleyball was going on and the hotel had several hundred college aged girls staying there. I thought there would be a noise problem but none at all.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your very nice review, we are delighted that you enjoyed your stay with us! We look forward to being of service to you again if travels bring you back to Omaha. More 

Illinois City, Illinois
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

As you can tell, I frequent this hotel often and really enjoy my stays. In July, my wife and daughter decided to come and visit Omaha. Yes, the zoo, hotel suite, restaurants in old market, shops, etc were all great and everyone had fun, the people once again at the Hilton made the trip that much more special. I am... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Old market(20)
  • Very nice(7)
  • College World Series(4)
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194 photos of this hotel

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Hotel & grounds (32)
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Dining (17)
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Room/suite (25)
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Bathroom (6)
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Pool/beach area (3)
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Business center/function rooms (4)
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Other (11)
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