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Hilton Omaha

4.0 of 5 1001 Cass Street, Omaha, NE 68102
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Certificate of Excellence 2014
Hilton Omaha
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Hilton Omaha
Hilton Omaha
Hilton Omaha
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695 reviews from our community

Traveler rating
    336
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    87
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    16
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131
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We had an early dr. appointments in downtown Omaha and this hotel is only 15 min. away. We stay here often as I had a kidney transplant last July and have had to see the doctors often. We have always had a pleasant stay and service is always above and beyond. The food is excellent if you wish to eat... More 

Review collected in partnership with Hilton Hotels & Resorts

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Austin, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The shuttle service here is absolutely amazing. They will take you to various tourist points in Omaha and share recommendation on good food and entertainment. This has to be the best Hilton I have ever stayed at!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your wonderful 5 star review! We are delighted to be considered "the best hotel you have ever stayed at", this is truly a compliment we are proud to read! We look forward to being of service to you again when travels bring you back to Omaha. More 

Trois-Rivières, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good on every aspects. Whatever you are there for business or visiting the city. Very close to the airport and shuttles brings you almost anywhere in the city. You call them and they pick you up where you are.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your kind words and review! We are very happy that you enjoyed the amenities that we have available and we are delighted that you enjoyed your stay with us. We hope to be of service to you again if travels bring you back to Omaha! More 

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

enjoyed our stay in this hotel located close to the old market. The use of the shuttle bus to go without having to find parking was great. The executive lounge was a great way to start the day with the kids for an early light breakfast. The staff was very friendly and knowledgeable. They were even good about opening the... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your very nice 5 star review! We are very happy that you and your family enjoyed your stay with us. We appreciate your kind words regarding our shuttle services provided by Guest Services and the amenities in our Executive Lounge and Fitness Center. We look forward to being of service to you and your family again on... More 

Ontario, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Bad bad internet. Bad mattress. They didn't even put an effort to fix the problem. I had to sleep on the floor on the last day of the week because it was killing my neck and back. I was there, because my company had booked the hotel and I couldn't cancel it.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review. We are very sorry that the mattress did not provide a comfortable stay for you. Our staff did offer a bed board to help remedy the support; we apologize that this did not help in your situation. Guest comfort is important to us, and again, we are sorry that you... More 

red oak, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful experience. Being connected to the event center makes this hotel the destination of choice. Walking across the enclosed walkway in the cold weather is a blessing. Everything about the stay was a wonderful time. I'll be back.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your wonderful review and 5 star rating! We are very happy that you enjoyed you enjoyed your stay with us and that Hilton Omaha will be your destination of choice when visiting Omaha. We look forward to being of service to you again soon! More 

1 review
4 of 5 stars Reviewed 1 week ago

This is a 1st class hotel with excellent location, Good restaurant, good employees. Next time we are back in Omaha if there is a great rate given we'll stay here. Near the Eppley airport and our relatives and friends. Close to interstate. Excellent lobby area.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your kind words and review! We are very happy that you enjoyed our hospitality and services that we have available as well as our convenient location . We hope to be of service to you again when travels bring you back to Omaha! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the concierge staff in the executive lounge, to the desk staff and the fitness center, everyone at this Hilton location makes you feel right at home. Nice Midwestern hospitality for a nice Midwestern property. Located in the heart of downtown activity!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your wonderful 5 star review! We are very happy that our Midwestern service and hospitality met all of your needs during your stay with us and we look forward to being of service to you again if travels find you back in Omaha! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at several downtown hotels in Omaha but the Hilton Omaha wins hands down. Rooms are typical size but are new and very clean. Restaurant is very good for breakfast or dinner. Meals are typically priced for a hotel of its size. Valet is quick but prefer self parking due to the parking garage having a ton of... More 

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your kind words and 5 star review! We are very happy that Hilton Omaha continues to be your destination of choice and that our full-service offering and service suit all of your needs. Thank you for mentioning Robert and the assistance he provided, we are certainly lucky to have Robert on our team to provide exceptional service... More 

Naperville, Illinois
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Room could use some maintenance (wall trim coming off, etc). Breakfast in the restaurant was horrible. Paid $13 for stale bagel, overcooked scones. Ended up going to a gas station the next day to get better quality food at a fraction of the cost. Lobby is nice and beds very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review regarding your stay earlier this month. We are sincerely sorry that your breakfast experience and room maintenance were not up to the standards we expect ourselves to provide to every guest. We have reviewed your comments with our restaurant and engineering/housekeeping teams to ensure we are on top of these... More 

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Additional Information about Hilton Omaha

Address: 1001 Cass Street, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Omaha 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel
Hotel Style:
#1 Spa Hotel in Omaha
#8 Business Hotel in Omaha
#9 Romantic Hotel in Omaha
#10 Family Hotel in Omaha

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