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Hilton Omaha

4.0 of 5 1001 Cass Street, Omaha, NE 68102
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Certificate of Excellence 2014
Hilton Omaha
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Hilton Omaha
Hilton Omaha
Hilton Omaha
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625 reviews from our community

Traveler rating
    306
    190
    75
    38
    16
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116
99
32
273
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stratton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Exceptional location; Very kind and helpful staff - always polite. The Hotel was very clean and nice. They had a great shuttle service, that took us to our location in downtown Omaha and came and picked us up promptly! I would definitely stay there and again and recommend them in every respect.

Review collected in partnership with Hilton Hotels & Resorts

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omaha, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel. When checking out, you have to go to the front desk and wait in line. Took me 10 minutes - and I missed my shuttle. This is the first time in years that the receipt wasn't under my door when I woke. On the plus side, the shuttles will take you pretty much anywhere.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review! We are happy, that aside from the delay at the front desk upon departure, that the remainder of your stay was pleasant. As a sustainability measure to reduce paper waste, printed copies of guest folios are printed upon request. Upon check-in, we can also set up your reservation to automatically... More

Denver, Colorado
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just had one day here and found the Hotel to be very good, due to some problems with my Hilton HHonors I did not receive all of my benefits. I had to pay for an upgrade to the Club Floor. The room was quiet and faced the ball park, I am not sure all the other rooms would be... More

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Avoca, United States
1 review
5 of 5 stars Reviewed 1 week ago

The amenities and services are above most in the area. Services include shuttle service. Very clean and modern rooms. The hotel bar and restaurant is beautiful. Location is perfect. It is within walking distance to all the Old Market favorites. I also love the showers.

Review collected in partnership with Hilton Hotels & Resorts

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Minneapolis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The downtown Hilton always does a great job. Stay'd on the 8th floor, used the executive lounge after check-in and breakfast in the AM. Room was very comfortable, internet worked great, wonderful bathroom toiletries.

Review collected in partnership with Hilton Hotels & Resorts

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Minnesota, United States
1 review
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Hilton Omaha and the hotel was beautiful. Upon arrival and check in, there was a glitch with my reservation and the front desk staff was less than helpful, bordering on rude. When I got to my room and discovered that free internet was not included as per my room rate, I was infuriated! REALLY?!?! Get... More

Review collected in partnership with Hilton Hotels & Resorts

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Iowa
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Recent 2 night stay at Omaha Hilton. Negatives: A little more than typical hotel hallway noise - carried right into the room. I heard no street noise. Parking garage a bit confusing / One exit blocked / we had trouble exiting; valet had to help. Positives: Lobby/common areas very nice. Spacious. The room was fine - Peter Thomas Roth amenities... More

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your review! We are happy that the few negatives did not detract from your overall experience and that you enjoyed your stay with us. Your indication that you would return is a compliment that better than none other. We look forward to seeing you again soon! More

Iowa
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a weekend here. The room was very clean, appeared to be recently updated and the bed was very comfy, which is what you expect out of a Hilton. What I did not expect was how loud the rooms were. We could clearly hear our neighbors talking and hear people talking as they walked past in the hallway. Thankfully it... More

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to review your stay. We are happy that generally, you enjoyed your stay. We apologize for any noise disruptions that you encountered. We do immediately address and communicate our Quiet Enjoyment Policy to any guests who are being disruptive. It is our expectation that all guests enjoy a quiet and restful stay. We do... More

Miami, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable room. The bed pillows are a little to fluffy for my taste which led to an uncomfortable sleep every night. I stayed on the executive floor. Ask for a room facing the ballpark otherwise you will end up with a crappy view of a highway. The executive lounge was NOT WORTH IT. The lounge served cashews, goldfish fingers and... More

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Grand Rapids, MI
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Got into the hotel at 2 but check in wasn't until 3 and the room wasn't ready until 5. Normally not a huge deal but I had meetings starting at 3:30 and I couldn't get back until much later. I had to keep some personal belongings with me and it made for cumbersome traveling. When I checked in, the front... More

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to review your stay with us. We apologize for the delay getting you checked in, sometimes high business levels require additional time to properly service guestrooms. We attempted to remedy the situation and our apologies that the certificates provided did not provide an suitable solution to your inconvenience. We do hope that you will... More

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Additional Information about Hilton Omaha

Address: 1001 Cass Street, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Omaha 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel

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