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Hilton Omaha


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Traveler Reviews

83% Recommend
4.0 of 5 stars 66 reviews
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By trip type
All (66)
[ Date ] [ Rating ]
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4 of 5 stars
travlergirlFlorida 4 contributions
florida
Jun 2, 2009 | Trip type: Friends getaway

Very good location for access to downtown, airport, and Old Market area of Omaha. more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good afternoon! Thank you for your TripAdvisor review of our hotel! I'm glad you enjoyed your time with us and look forward to seeing you next time you are in Omaha! Best wishes, Brooke

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5 of 5 stars
debnus 9 contributions
manhattan
May 27, 2009 | Trip type: Family

I booked this hotel through hotwire because of a great rate, and about flipped when I saw it was the Hilton. We were planning a quick vacation with the kiddos, and my kiddos aren't Hilton-type-kids. We had already paid in full and couldn't get a refund, and my mom tried to reassure me that in all of the hotel commercials... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hello Debnus! Thank you so much for your fantastic review of our hotel on Trip Advisor! I was excited to read about how great your trip was and that you enjoyed your time with us. (I can just imagine your little girl's expressions - too cute!) I hope the next time your travels bring you to Omaha that you enjoy...

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5 of 5 stars
sperkins921 2 contributions
USA
May 12, 2009 | Trip type: Couples
1/1 found this review helpful

My hubby and I stayed at this hotel this past weekend (Th. May 7 to Sat May 9 2009) and I have to say I don't know what some people have to complain about. First, this is the Midwest, it's Omaha...not NYC Chicago or Boston. You will have a harder time finding that caliber of hotel here. However, we were... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Good day! First of all - congratulations!! I hope your wedding day was fantastic! Thank you so much for your detailed review of our hotel and staff service. We always look for opportunites to exceed expectations and provide "wow" service for all of our guests. I hope in the future your travels will bring you back to Omaha - it...

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4 of 5 stars
PrairieWoman 17 contributions
South Dakota
Apr 12, 2009 | Trip type: Family
1/1 found this review helpful

This is my second stay at the Hilton in downtown Omaha. My family went down to Omaha for a weekend getaway. We arrived early, and the staff was gracious enough to allow us to check-in more than an hour before the standard check-in time. Unfortunately, the first room we were assigned was horrible. The toilet was full and clogged from... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Good morning PrairieWoman, I wanted to personally thank you for sharing your stay with us at Hilton Omaha on Trip Advisor. I appreciate your candor as not everything was exactly perfect with your stay with us and I certainly apologize for our mistake. Our team works hard to ensure that you receive outstanding service, so it's most rewarding to hear...

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5 of 5 stars
rn4trips124 17 contributions
Albany NY
Mar 13, 2009 | Trip type: Solo travel
1/1 found this review helpful

I am from Omaha/Council Bluffs and often stay here when I am "back home" visiting friends and relatives. This is a very classy hotel for the area, service is always very good, I like the bar and dining area. Fairly new hotel. Lots of new development in the area around the hotel along with a historic district (the Old Market).... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hi, I wanted to personally thank you for sharing your stay with us at Hilton Omaha on TripAdvisor! Our team works hard to ensure that you receive outstanding service, so it’s most rewarding to hear that we were able to deliver and that you enjoy our Liberty Tavern Restaurant and Lounge. I hope you will stay with us again on...

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3 of 5 stars
smacdo 7 contributions
NE
Mar 10, 2009 | Trip type: Couples

This hotel is in a great location if you are going to the Qwest center for an event. The decor and cleanliness are excellent. The rooms are a little small. We had a standard with king bed. They have a small table that makes eating in the room impractical. It's big enough for a cocktail and that's about it. We... more

Management response from
bossenkop, Brooke Ossenkop, Director of Revenue Management

Hi, Thanks for staying at Hilton Omaha. I appreciate your candor; we look for reviews to provide an insight into our hotel. I apologize for the shuttle service obstacle, but I am glad that you were able to enjoy your stay with us. I welcome any additional comments or suggestions you would like to share. I hope that when your...

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4 of 5 stars
12755huskr 7 contributions
iowa
Dec 2, 2008 | Trip type: Couples
1/1 found this review helpful

My wife and I really enjoyed our recent stay @ the Hilton. We are not your typical Hilton customer, in that it is usually out of our budget. Priceline helped us afford one our most romantic getaways ever. First the bed was amazing, complete w/pillow top mattress etc... Add that to impeccable cleanliness, and a helpful staff----made the whole experience... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Hi 12755huskr, Thank you for your great TripAdvisor review of your December 2008 stay at Hilton Omaha! I am glad that you were able to experience our hotel and invite you back to experience another romantic getaway! Best Wishes, Brooke Ossenkop

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1 of 5 stars
getn_better 1 contribution
getn_better
Sep 18, 2008 | Trip type: Business, Solo travel
1/5 found this review helpful

Came to Omaha for a trade show which had blocked a large quantity of rooms at the Hilton. I had a confirmed reservation for a smoking room. Upon arrival I called the hotel per their instructions to get picked up by their shuttle. I was told that it would be about ten minutes. Well it took 45 minutes and three... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Hi getn_better, I appreciate your candor, we look for reviews to provide an insight into our hotel. I apologize for the shuttle obstacle and not having the availability to accomodate your smoking preference during your time in Omaha. I hope that on your next trip to Omaha that you will stay with us. Best wishes, Brooke Ossenkop

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5 of 5 stars
LMCTraveler 3 contributions
San Francisco, CA
Sep 8, 2008
1/1 found this review helpful

I stayed at the Hilton Omaha at the end of August. I was originally booked at another hotel but I am glad I ended up staying at the Hilton. I travel quite frequently, and I rate the beds at this hotel as one of the most comfortable. In fact, out of all my hotel stays over the years, I have... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Hi LMCTraveler, Wow! Great review of Hilton Omaha and the Omaha downtown area! I appreciate your review on Trip Advisor and invite you to stay with us again when your travels bring you to Omaha! Best Wishes, Brooke Ossenkop

Great Stay
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4 of 5 stars
fllconcierge 3 contributions
Fort Lauderdale, Florida
Sep 5, 2008 | Trip type: Family

Just returned from a nice stay at Hilton Omaha. My family all enjoyed this hotel. Service at the front desk was efficient, but a bit cold. The bellstaff was very accomodating, knowledgeable, and freindly. The hotel also offers a free shuttle service anywhere within 3 miles which includes the old market and airport. Very comfortable rooms, clean all around, comfy... more

Management response from
bossenkop, Director of Revenue Management, Brooke Ossenkop

Hi fllconcierge, I personally would like to thank you for your wonderful review of Hilton Omaha on TripAdvisor. I appreciate your cador about the business center and you will be happy to know that we are currently in the process of updating that area to make it more user friendly. We also just finished an upgrade to our Health Club...

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Hilton Omaha Also Known As

Address: 1001 Cass St, Omaha, NE 68102