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Hilton Omaha

#19 of 76 Hotels in Omaha
Certificate of Excellence
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1001 Cass Street, Omaha, NE 68102
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What travelers say:
Old market
(20)
Very nice
(7)
College World Series
(4)
Hilton Omaha
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Hilton Omaha
Hilton Omaha
Hilton Omaha
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743 reviews from our community

Traveler rating
    360
    228
    94
    44
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel went out of their way to make my stay great. Even when I had very early flight on a Sunday morning. Thanks for the meal recommendation !! Check in was way too easy and check out was a pass by the desk.

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Probably one of the TOP hotels that I've stayed in. Right next door to the Omaha convention center and the College World Series stadium, if you're coming to OMA for business or pleasure this is the place you wanna be. Rooms are VERY comfortable and clean. Love the blue doors to the rooms walking down the hallway to add a... More 

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Kansas City, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is clean - the dining options are fine (a bit pricey) - it would be nice if the coffee shop was open later (past 6pm). The staff are helpful - but could not grasp the concept that we were paying for our room with a business credit card (2 nights) and a personal credit card (1 night). I'm... More 

Review collected in partnership with Hilton Hotels & Resorts

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Omaha, United States
1 review
4 of 5 stars Reviewed 1 week ago

Attended a conference here. Great location--close to bars and baseball stadium. Room was very clean and the staff was accommodating. Only gripe is parking. You need to keep your room key to get out of the parking lot, even after you check out.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review! We apologize for any miscommunication regarding the necessity of the guestroom key for in/out access to the parking garage. We do have a Help button on the parking panel and a valet attendant will be immediately dispatched to assist. We are very happy that all other aspects of your stay... More 

Omaha, United States
1 review
3 of 5 stars Reviewed 1 week ago

I liked staying at Hilton Omaha. Upsides were the people - friendly,helpful, accommodating. Downsides - Food served could include some healthier eating choices -- salads, more vegetarian options. Would also be great to have a safe in the room to lock valuables. My initial call to the hotel in booking room - was told there were "no cabs in the... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your kind word regarding Great People and Great Service! We do accommodate special meal requests in our restaurant or banquet service areas, the next time you are with us, please ask your server for options or chef recommendations. We revise our menu regularly to offer a variety of seasonal options as well. All of our guestrooms do... More 

Pleasanton, California
Contributor
13 reviews 13 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not a frequent Hilton visitor and stayed here due to lack of decent starwood hotels around the area. Pleasantly surprized to see the overall quality of the hotel. very helpful staff , open, bright and roomy hotel. Rooms are good, decent size and food/bar is great. You have a shuttle to downtown which is aroun2 mins .

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your wonderful 5 star review! We are delighted that you've discovered Hilton Omaha!! We do hope on future visits, that Hilton Omaha will become your preferred destination of choice. Thank you again for your very nice review, we hope to see you back again soon! More 

Kansas City, United States
1 review
3 of 5 stars Reviewed 1 week ago

Unfortunately the hotel staff was extremely disorganized and management was unwilling to come out and fix the issues that needed to be addressed. Also every little thing was nickel and dimed such as the gym and wifi costing extra. The amount I paid for my stay was astronomical those extra amenities should be included

Review collected in partnership with Hilton Hotels & Resorts

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Omaha, United States
1 review
1 of 5 stars Reviewed 1 week ago

4 people were in our group. All of us used our own Credit Card. One other girl and I were not charged at all. 2 other people in our group each got charged extra for rooms. 1 had 4 rooms charged to her card and 1 had 5 rooms charged to her card. We tried to get it straightened out,... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your comments regarding your stay at our hotel. We deeply apologize for the billing challenges your encountered, and hope that things have now been resolved to your satisfaction. I have addressed your housekeeping issues with the appropriate management team members, and apologize for this unusual occurrence. If there are any remaining details related to your billing that... More 

1 review
5 of 5 stars Reviewed 1 week ago

Beautiful facility with great family amenities. Many shops, theater, coffee shops and restaurants in walking distance. Clean with outstanding service. Very nice workout facility and salt water pool. Great Easter brunch for the family.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your very nice comments and 5 star review! We are delighted that you and your family enjoyed your stay with us over the Easter Holiday. We hope to see you all back again soon! More 

Ankney, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times and each time I am a little more disappointed. The hotel seems like it would be a very nice experience, but the rooms are not up to the standards of the rest of the property. A previous time we checked out a day early forfeiting 40,000 Hilton points due to the disappointing... More 

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HiltonOmaha, Manager at Hilton Omaha, responded to this review

Thank you for your comments regarding your recent stay at our hotel. Guest feedback enables us to identify anomalies, and address them before they become bigger issues. We deeply regret not being able to meet your expectations during this stay, and hope that you’ll return so that we can show you through already implemented actions, how seriously we regard your... More 

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