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All 74 Omaha hotels

Comfort Suites

2.5 of 5 Hotel   |   10503 Bedford Ave, Omaha, NE 68134
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Ranked #52 of 74 Hotels in Omaha
A recent review
4 of 5 stars Reviewed August 3, 2014
thumpsntigs Elk Mound, Wisconsin
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75 reviews from our community

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35
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Elk Mound, Wisconsin
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed here on our way to Colorado. The rooms were clean and the beds were comfortable. The breakfast was free continental and okay. The rates were great!!! We will stay here on our way home. The only problem is that the sign for the pool says that it doesn't open until 9am, but my kids and I went in... More

Was this review helpful? Yes 2
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for review our hotel regarding your stay with us. We can't thank you enough for your business. We are very sorry about the pool situation. We will let all the members of our team about the issue. We hope to see you soon. Thank you More

Minnetrista, MN
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 30, 2014

The front desk person was wonderful! We came in with 3 large campers and he helped us get them on the grass lot next to the property. He remembered who we were when I called and he was very courteous! The pool was big enough for the kids to play in and the hot tub was nice. The breakfast offered... More

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing our hotel. I am very happy that our team was able to accommodate your needs during your stay with us. We really appreciate your kind word and business. We hope to see you soon Thank you More

Knoxville, Tennessee
Top Contributor
105 reviews 105 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 30, 2014

This an older Comfort Suites that has been updated that is still comfortable. We found it clean and the bed very comfortable. The staff was very friendly and helpful. When we were checking in a staff member was coming on duty and offered to help us with our luggage. I know this hotel is at least 35 years old as... More

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking you time to review our hotel. We are very glad that you enjoyed your stay. We work very hard to maintain our property to ensure all our guest are fully satisfied. Your kind works motivates us to keep improving our service and quality. We hope to see you soon Kusant Risal General manager More

West Fargo, North Dakota
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 25, 2014

First off the staff was very nice. It appeared to me that the hotel was recently purchased and the new owners (family) are trying to figure out how to run a hotel. Rooms were not really clean, spa did not work, minutes after checking in we asked the front desk to fix the security lock on the door which was... More

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Thomas I would like to apologize on behalf of our entire team for the inconvenience you faced during your stay with us. I have informed all our staff about the problems you had to face. All the problems will be addressed immediately. Kusant Risal General Manager More

Lincolnshire, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

DON'T STAY HERE - OVERCHARGED AND POOR FACILITIES Stayed overnight on Mon 6/16 ($199 CWS Rip-off Rate) and was given last available room next to the nasty pool mentioned in the prior post. Desk clerk giggled when I asked about the rate being so high, that should have tipped me off about the attitude towards customers. Found out early next... More

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Scott Thank you for taking you time to review your experience with us. Again I sincerely apologize for the untimely malfunction of the shower hose.I'm sorry if you believe our compensation was not satisfactory, but given the circumstances that's the best we could offer for the issue at hand. We were able to fix the issue the same day, We... More

Mantorville, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

Oh, where to begin? My family and I stayed at this hotel while passing through Omaha on the way home from vacation. We were arriving late, about 9:30pm, and heading out right away the next morning, so I wasn't expecting much ... just a quiet night's rest, a decent shower, and a chance for the children to play in the... More

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Mark I'm very sorry to hear about all the problems that occurred during your stay with us. I would personally like to apologies for not being at the hotel while you were checking out. Unfortunately the morning you were here we had a severe water leakage which forced us to shut the water for few hours. All the issues you... More

Sparta, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014 via mobile

This hotel was horrible. Fixtures were broken and hanging of the walls. Pool was filthy, and my husband and daughter got stuck in the pool area because the door was broken. The person at the front desk could not get them out. They had to go out the emergency door and walk around the hotel to get back in. Mind... More

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Wendy We would like to apologize on behalf of our entire team for failing to exceed your expectation. We are very sorry about the water situation. Because of an emergency situation we had to shut the water down for couple of hours. Apparently, the pool door lock was broken while you were inside the pool area and we are deeply... More

Dubuque, Iowa
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 11, 2014

Location and lobby leave a bit to be desired. Was very pleasantly surprised with the recently updated room. Great bed, good lay out. My room was quiet and odor free (I have a sensitive nose). I will not hesitate to stay here again. I really couldn't find any close restaurants though...

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel. We really appreciate your honest opinion. We are very happy to know that you liked our bedding and room. Your review encourages us to keep improving our service and quality. We hope to see you soon Thank you Kusant Risal General Manager More

St. Albert, Canada
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 29, 2014

Excellent place to stay rooms are clean and comfortable, good breakfast and hotel appears to be well maintained. They were very busy as a sports team had checked in but they were not noisy. Good pub across the street with decent food.

Was this review helpful? Yes 2
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much! We are so happy you have enjoyed your time with us and look forward to your next visit. Please let us know if there is anything we can do to accommodate you in the future. We appreciate your business! More

Lincoln, Nebraska
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

They have nice clean updated rooms. The hotel all together was nice and clean. They had a nice little area for breakfast. I thought that the area of town wasn't bad. It's a good value for what you pay. I would stay here again.

Was this review helpful? Yes 4
Kusant R, General Manager at Comfort Suites, responded to this review

Hello Pano13182! We can't express how much we appreciate the time you have taken to review our hotel. We very much acknowledge and value your feedback, and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

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Additional Information about Comfort Suites

Address: 10503 Bedford Ave, Omaha, NE 68134
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
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Also Known As:
Comfort Suites Omaha
Omaha Comfort Suites

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