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Comfort Suites

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10503 Bedford Ave, Omaha, NE 68134
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1 room 1 adult
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92 Reviews from our TripAdvisor Community

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Cedar Rapids, Iowa
Level Contributor
148 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 29, 2015

This hotel was older, and if you're expecting a newer Comfort Suites, this is not it. It was still okay, just disappointing. Beds and pillows were good. Our room was just weird in that you couldn't see the TV from the couch. Fairly quiet, and good location.

Helpful?
1 Thank TaurusMom
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. We are very happy to know that you liked our hotel. Your feedback helps us to improve our services and quality. We hope to see you soon and Happy New Year More 

Hastings, Nebraska
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 22, 2015

Clean, quiet, able to check in a little early which was much appreciated! In town to visit family. Hot tub and pool area was spotless, had a good supply of towels available. Breakfast had a good variety of hot and cold, even though we were near the end of the serving time. Will stay here again.

Helpful?
Thank Leroy E
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. I are very happy to know that you enjoyed you time with us. Your feedback helps us to improve our services. We hope to see you soon. More 

Timnath, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 29, 2015

Stayed here for one night on my cross country trip. The room is old and dingy, the breakfast is terrible, the staff is rude, everything is wrong with this place. Even for one night, for even $200 more, go elsewhere.

Helpful?
Thank IanRoberts6573
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. We appreciate your feedback and we will use it to make improvements on our weaknesses. We hope you will consider giving us one more chance. More 

Ok
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 15, 2015

Okay, so we usually stay at Choice Hotels when we travel. Honestly I was scared to stay at this hotel after reading the reviews here on TA, but I went ahead and booked a one night stay before booking the rest of my trip. There were some very minor issues with this hotel, but nothing that cant be over looked.... More 

Helpful?
Thank mythreeboys2006
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. We really appreciate your honest feedback and We can't thank you enough for your business. I would like to apologize on behalf of our entire staff for the issues you encountered during your stay. We will take care of the chlorine smell immediately. Sorry... More 

Kearney, Missouri
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed August 18, 2015

I am a choice hotel customer and always refer to Choice Hotels before others. Super disappointed with this hotel. It smells musty and the hotel is very outdated. This hotel and breakfast are not up to Choice standards.

Helpful?
Thank Pamela S
Kusant R, General Manager at Comfort Suites, responded to this review

Pamela Thank you much for taking your time to review our hotel regarding your recent stay. We really appreciate your business and your hones feedback. We will use your feedback to improve on the areas we need to work on. I would like to apologies on behalf of our entire team for all the problems you had to face during... More 

Saint Paul, Nebraska
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 17, 2015

I am a choice hotel advocate and have stayed in all brands across this great nation. A Comfort Suites hotel is the top-of-the-line standard that choice hotels has to offer. This Omaha version is more of a rundown Comfort Inn or even a Rodeway version, which is fine if that is what you are expecting/pay for. The facility isn't very... More 

Helpful?
Thank T_Nap
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to share your experience. We really appreciate your business and your honest feedback. It helps us to focus on the areas we need to improve on. On behalf of our team, I would like to apologies for the inconvenience you encountered during your stay. I would use your feedback to fix and... More 

Regina, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 23, 2015

This hotel started out to be very positive. We loved the room we were in - well laidout, spacious. The bed was comfortable, but the undersheet barely covered the mattress. The internet was poor. Breakfast was OK but not up to the standard of the Comfort Inns that we had been staying for the previous week. There was no hot... More 

Helpful?
Thank Becabica
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel. We really appreciate it. Your honest opinion motivates us to keep improving our service and quality. We will focus on the areas we need to improve on and will get them fixed. We hope to see you soon. Thank you More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

We stayed during one of Omaha's heat wave days for my niece's wedding. I'm always apprehensive when staying in a motel because never knowing if the air conditioning unit can keep up. I was pleasantly surprised it kept the room very comfortable. We arrived early and staff willingly made arrangements for an early check-in so we could get dressed for... More 

Helpful?
1 Thank Janet C
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for such a wonderful review. We really appreciate it. Our entire staff has been very motivated with your honest opinion. We hope to see you soon. Thank you More 

1 review
5 of 5 stars Reviewed July 1, 2015 via mobile

This place is safe, great rates, excellent staff, clean and in nice location. You should consider this place every time you visit Omaha. Manager Kushant is very helpful. They have a great breakfast with great coffee, fresh fruit. I highly recommend this place.

Helpful?
Thank Deep S
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. I can't thank you enough for such a wonderful review. Your honest opinion keep us motivated and helps us to keep improving our service and quality. Thank you for acknowledging our staff and their hard work We hope to see you soon. Thank you More 

Sidney, NE
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 26, 2015

No matter how many amenities a place claims, when there is little attention to the details, the quality of the stay depreciates. My first 3 mornings, I was woke up by a 5am wake up call that I had not requested. Coming from a time zone further west, that meant this poor ol' body thought it was even earlier. The... More 

Helpful?
Thank NebraskaTRC
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for letting us know about the issues you encountered during your stay with us. On behalf of our entire team I would like to apologize for everything. Wake up call issue was a mistake on our side and I will make sure it won't be repeated again in the future. Thank you for letting us know... More 

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