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Comfort Suites

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10503 Bedford Ave, Omaha, NE 68134
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1 room 1 guest
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Comfort Suites
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88 Reviews from our TripAdvisor Community

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40
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Kearney, Missouri
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a choice hotel customer and always refer to Choice Hotels before others. Super disappointed with this hotel. It smells musty and the hotel is very outdated. This hotel and breakfast are not up to Choice standards.

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Pamela Thank you much for taking your time to review our hotel regarding your recent stay. We really appreciate your business and your hones feedback. We will use your feedback to improve on the areas we need to work on. I would like to apologies on behalf of our entire team for all the problems you had to face during... More 

Saint Paul, Nebraska
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a choice hotel advocate and have stayed in all brands across this great nation. A Comfort Suites hotel is the top-of-the-line standard that choice hotels has to offer. This Omaha version is more of a rundown Comfort Inn or even a Rodeway version, which is fine if that is what you are expecting/pay for. The facility isn't very... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to share your experience. We really appreciate your business and your honest feedback. It helps us to focus on the areas we need to improve on. On behalf of our team, I would like to apologies for the inconvenience you encountered during your stay. I would use your feedback to fix and... More 

Regina, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 23, 2015

This hotel started out to be very positive. We loved the room we were in - well laidout, spacious. The bed was comfortable, but the undersheet barely covered the mattress. The internet was poor. Breakfast was OK but not up to the standard of the Comfort Inns that we had been staying for the previous week. There was no hot... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel. We really appreciate it. Your honest opinion motivates us to keep improving our service and quality. We will focus on the areas we need to improve on and will get them fixed. We hope to see you soon. Thank you More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2015

We stayed during one of Omaha's heat wave days for my niece's wedding. I'm always apprehensive when staying in a motel because never knowing if the air conditioning unit can keep up. I was pleasantly surprised it kept the room very comfortable. We arrived early and staff willingly made arrangements for an early check-in so we could get dressed for... More 

Was this review helpful? Yes 1
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for such a wonderful review. We really appreciate it. Our entire staff has been very motivated with your honest opinion. We hope to see you soon. Thank you More 

1 review
5 of 5 stars Reviewed July 1, 2015

This place is safe, great rates, excellent staff, clean and in nice location. You should consider this place every time you visit Omaha. Manager Kushant is very helpful. They have a great breakfast with great coffee, fresh fruit. I highly recommend this place.

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. I can't thank you enough for such a wonderful review. Your honest opinion keep us motivated and helps us to keep improving our service and quality. Thank you for acknowledging our staff and their hard work We hope to see you soon. Thank you More 

Sidney, NE
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

No matter how many amenities a place claims, when there is little attention to the details, the quality of the stay depreciates. My first 3 mornings, I was woke up by a 5am wake up call that I had not requested. Coming from a time zone further west, that meant this poor ol' body thought it was even earlier. The... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for letting us know about the issues you encountered during your stay with us. On behalf of our entire team I would like to apologize for everything. Wake up call issue was a mistake on our side and I will make sure it won't be repeated again in the future. Thank you for letting us know... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2015

Traveled to Omaha during spring break with my young daughter. Loved that this hotel had a swimming pool and free breakfast. The location was convenient for traveling around Omaha, we went to the Zoo, pedestrian bridge, the old market, children's museum and a few other random restaurants . The staff was extremely friendly and courteous. Very reasonable , safe and... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. We can't thank you enough for your business. Your positive and honest opinion helps our entire staff to keep improving our service and quality. We hope to see you soon. Thank you More 

Ackley, Iowa
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed May 11, 2015

Our King bed suite was a decent size and included a sitting area. The bathroom was large. Everything seemed nice and clean except the bed. When we turned back the cover we found hairs on the sheets and old blood stains on the mattress cover under the sheets that showed through. It was gross. We called the front desk and... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

On behalf of our entire team I would like to apologies for the inconvenience you had to face during your stay. We will make sure it won't happen again. We really appreciate your business and your honest feedback. It helps us to focus on the things that we need to work on. We hope you will give us one more... More 

Lincoln, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 2, 2015

Upon arrival, the front desk informed of us of a birthday party and insisted on moving us somewhere quieter. I appreciated that. I liked the location of Comfort Suites - close to our friends, shops, resturants, and the place were we spent all day long. However, upon check-in we were NOT told about where things were (ie: elevator, vending, ice... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Thank you so much for taking your time to review our hotel regarding your recent stay. We really appreciate your honest feedback and your business. I sincerely apologies about the inconvenience you had to face during your last stay. We will do everything on our power to avoid this from happening again. I have notified our front desk staff about... More 

Marshall, MN
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 26, 2015

The room was very comfortable and clean. They had tea and coffee available 24 hours and I was able to make tea in my room. The complimentary breakfast was very good with bacon and eggs and you could make your own waffle along with cereal, pastries, bagels and toast. The pool area was well kept and I enjoyed a soak... More 

Was this review helpful? Yes
Kusant R, General Manager at Comfort Suites, responded to this review

Maureen Thank you so much for such a wonderful review. We really appreciate your business. On behalf of our entire team we thank you for choosing to stay with us and share your experience with other travelers. We can't wait to see you again. Thank you More 

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