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BEST WESTERN Old Mill Inn

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650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
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BEST WESTERN Old Mill Inn
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BEST WESTERN Old Mill Inn
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210 Reviews from our TripAdvisor Community

Traveler rating
    68
    70
    35
    19
    18
See reviews for
79
44
10
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
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  • All months
    (210)
  • Mar-May only
    (48)
  • Jun-Aug only
    (70)
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    (47)
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    (45)
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There are newer reviews for BEST WESTERN Old Mill Inn
See the most recent reviews
Oshkosh, Wisconsin
1 review
1 of 5 stars Reviewed August 17, 2014

We stayed there while we were on our way out west. We really just needed a shower and a bed. It was obvious that they were renovating. Really not a big deal, as long as the room was clean. At first glance, it appeared to be. However, we started to notice some cleanliness issues with the room. The first was... More 

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Madam We are truly sorry for inconvenience caused to your stay due to housekeeping and maintenance issues. We will make sure it does not happen again to any guest. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2014

When we arrived we were sad to see there are no longer towers. We were however excited that they had been renovating thinking that everything would be fresh and clean. The room was very clean. The carpet is new and felt plush. The beds were very comfortable. They provide gliding rockers in the room which was helpful with my two... More 

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Madam We are truly sorry for discomfort felt due to front desk clerk, we have addressed this matter to her and she is told to look carefully reservation and only then talk to customer, not only that but if any customer needs any changes to make pleasant stay, offer that kind of help as much she could. Tile works... More 

Ida Grove, Ia., United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

Motel was very quiet and clean. They are still doing construction work, but rooms were very clean. Sort of hard to get to, because streets are not marked well, but just far enough from Hwy. that it makes it a very quiet place to rest. breakfast could be improved on, but was hot and fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We thank you for taking time and writing the review. We appreciate your business and we are in process of improving the room amenities and breakfast service. More 

Illinois, United States
1 review
4 of 5 stars Reviewed August 9, 2014

Was traveling from Colorado to Illinois and needed room for a quick one night stay. This hotel fit the bill well as it accepted pets and had a refrigerator. Rooms were clean and comfortable. Slight musty smell in the hallways, but not bad. Overall, the stay was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We thank you for taking time and writing the review. We appreciate your business. More 

Cheyenne, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2014

The BW Settle Inn is not a bad place to stay but at this time is under many renovations and many of them are not completed making the property less than expected. Once completed it will look very nice and I expect the rooms will also be upgraded to be more modern and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We thank you for taking time and writing review. We truly appreciate your business, we in process of upgrading and rooms will be upgraded shortly, exterior works has been mostly completed. Inside rooms improvements are waiting for deliveries. In your next trip after a month you will notice great change. More 

Memphis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

My family was given a room by the pool. Noise and smell of chlorine was horrible. Bathroom was breaking down in places. Toilet paper holder was hanging off wall. Overall dirty feeling in room. Will not stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We are truly sorry for having inconvenient stay at this hotel, we would have made your stay comfortable by taking care of noise and any housekeeping issue. We had some families at hotel who were in pool with kids. We are in process of replacing lot many things in the hotel, we assure that you will... More 

Norfolk, Nebraska
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 1, 2014

This motel was great for cleanliness and the staff was great. When construction is done will be perfect except for the road leading to motel. Front desk man Harry was courteous and very helpful.Would stay there again.

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking time and writing review. We appreciate for taking time and writing review. More 

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

Although it is undergoing renovation, it didn't affect us because we were there during the weekend. The bed & pillows very comfortable, but workmanship on tile floor near bathroom sloppy. Desk employees helpful & breakfast food good. (The sausage was exceptional).

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam we are pleased to hear about your stay, we are in process of improving the facility, new counter tops, new bathroom tiles, new artworks in guest rooms, new pool tiles, new extrerior look, new landscaping, and lot more to be done. We expect to complete shortly. More 

Iowa City, Iowa
1 review
2 of 5 stars Reviewed July 26, 2014

When we got up to our room, the door and windows were open but the smoke smell was really strong. The room itself was large and looked comfortable, but my wife was pregnant so we asked if we could switch. The person at the desk was friendly and helpful and switched us to a large suite with a hot tub.... More 

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We are extremely sorry for inconvenience caused while your stay, housekeeping has been issue in recent days and we have hired several new experienced house keepers to accomplish cleanliness, we are on it and we have taken it as very very serious matter. We are in process of lots of upgrades to the property. New furniture,... More 

Des Moines
2 reviews
2 of 5 stars Reviewed July 20, 2014

We booked a room on Expedia.com for two nights. We were not made aware that the hotel is undergoing construction. Upon arrival we noted two semi-trailers parked in the small lot, leaving little room for guest parking. The construction did not prove to inconvenience us but it would have been nice to be made aware of it before booking. When... More 

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We are extremely sorry for inconvenience caused while your stay at this hotel, in fact it turned a bad day, the elevator was under testing and technician had got defective part to replace so he had to go to bring an another part. pool area we installed new tiles so some debris flew to the pool,... More 

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