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BEST WESTERN Old Mill Inn

2.5 of 5 650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
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BEST WESTERN Old Mill Inn
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BEST WESTERN Old Mill Inn
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185 reviews from our community

Traveler rating
    60
    58
    31
    18
    18
See reviews for
65
40
10
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (185)
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There are newer reviews for BEST WESTERN Old Mill Inn
See the most recent reviews
Omaha, United States
1 review
1 of 5 stars Reviewed October 26, 2014

Doing Construction work, should have shut down. Cleanliness a problem, noise, short of paid staff. Dirt and hair in the sinks and tub, Refig not working on arrival, replaced next day, froze everything. Difficult to locate, probably convenient before they changed West Dodge to a freeway.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam Sorry for inconvenience caused while your stay. We are in final stage of lobby upgrade, We are making entire new breakfast room on upper level. We in final stage, will be done in a few days. More 

Buchanan, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

This is a great place to stay. Great staff, very accommodating, friendly, helpful and caring. The management staff were excellent and made our requests a true priority Our room was very clean, comfortable and welcoming. We stayed for 4 nights and the service and room was great each and every night. We were well pleased and grateful for the staff... More 

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We truly appreciate your business and thank you for taking time for writing review. We are in final stages of improvement completion. More 

Laramie, Wyoming, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

Had a little difficulty getting to the motel, kind of hidden off the main street, but made for a nice quiet location. Great room and very clean. Will be very nice when the remodel is finished. Helpful, caring staff made the stay an enjoyable one. Would recommend the Old Mill In in Omaha.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We truly appreciate your business and thank you for taking time fro writing review. Mike Panchal GM More 

Hannibal
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

For the past several week i had to stay in a hotel and after choosing Best western in Old mil,Omaha,Nebraska , it was an awesome few days that i had away from home in a very nice,supper clean hotel with all the goodies that you expect from well known expensive hotels in this nice,comfortable hotel. Seriously i do recommend this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We truly appreciate your business and it is our pleasure to serve you to our best, make their stay the best comfortable and welcoming. We think you for taking time and writing review. More 

Gloucester, Massachusetts
Top Contributor
173 reviews 173 reviews
25 hotel reviews
304 helpful votes 304 helpful votes
5 of 5 stars Reviewed October 15, 2014

The staff members at this Best Western location were the most friendly of any we stayed at during our road trip through the Dakotas, Iowa and Nebraska. When we first pulled up we saw that some construction was going on, however it did not in any way affect our comfort. We received a warm welcome and some good tips where... More 

Was this review helpful? Yes 2
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We truly appreciate your business and thank you for taking time and writing review. More 

Elk Point, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Very pleasant staff. Manager was very courteous and fun to talk to. Clean room. Great price for a very nice king room. Remodeling in lobby and out front but not an issue at all. Was a tidy remodel project. And quiet after 5pm. Good location if you have events on west side of Omaha.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We appreciate your business and thank you for taking time and writing review. More 

Avon, Ohio
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 3, 2014

This hotel was under remodeling when we stayed there. Was clean even though construction in process. Had difficulty with the handicapped roll in shower as there seems to be a problem with the floor tile and the slant of the floor to the drain. Mgr on duty was helpful and observed the excess water on the floor. Staff friendly and... More 

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We truly appreciate your business and taking time for writing review. We are almost done with upgrading front desk area. Next visit when you arrive, you will be wowed ! More 

Gilbert, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

Overall we had a pleasant enough experience, we had traveled to Nebraska to attend funerals,and this location offered the best price in the locations we were considering. The hotel is undergoing renovations as of 30 September 2014 but the staff was more than accommodating. We had paid $60 a night so considering what we paid we were extremely pleased

Review collected in partnership with Best Western

Was this review helpful? Yes 2
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We appreciate for taking time and writing review, Thank you for your business. More 

1 review
1 of 5 stars Reviewed September 28, 2014 via mobile

We stayed at room 104. Coffee pot didn't work, regular sheets on a queen bed, no flush handle on the bathroom stool, no handicap shower seat and the adjoining room door was blocked with furniture. The clerk said he could not leave the desk and we, handicapped people, would have to come get a key for another room. No one... More 

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We apologize for inconvenience caused while your stay, we have refunded all the charges for 1 night stay, your comments and concerns help us to improve services, front desk clerk has been warned and we are taking this seriously and started working on improving customer service, In cact room #104 should have been inspected prior to check in.... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014 via mobile

Harry the check in guy was wonderful. Denise in the dinning room was so accommodating!This place was great!At first I had a few problems but Harry worked everything out for us. I would recommend this to others.

Was this review helpful? Yes 3
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir Thank you very much for your comments, we appreciate your business. More 

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Additional Information about BEST WESTERN Old Mill Inn

Address: 650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#4 Spa Hotel in Omaha

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