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BEST WESTERN Old Mill Inn

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650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
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BEST WESTERN Old Mill Inn
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221 Reviews from our TripAdvisor Community

Traveler rating
    72
    74
    36
    19
    20
See reviews for
84
49
10
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
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    (221)
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    (48)
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Woodville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We were in Omaha for our grandson who was playing for UVA in the NCAA College World Series. The room was quite roomy and clean. The staff was very helpful. The breakfast was above average and had a pretty good selection. We needed to stay an extra evening and the desk clerk was able to accommodate us and best of... More 

Review collected in partnership with Best Western

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Los Banos
Level Contributor
206 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property and rooms were great. Breakfast was great as well. Service was top notch. Loads of parking even for people towing a trailor. Limited food options within walking distance. Pretty easy to get in to the lot but getting out and back on to the freeway was another story. Its a case of you cant get there from here.... More 

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you very much for this wonderful review you have of our hotel. We are very happy to know that you have enjoyed your stay with us. We take pride in making sure that you get the best value for your money. We are finding ways on how to make sure that our customers will be able to find us... More 

Dartmouth, Massachusetts
Level Contributor
114 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We only stayed here for a night. It wasn't a bad stay. It wasn't really near anything but other hotels. The complimentary breakfast was nice. The room was pretty spacious. The bathroom needed some help, but most bathrooms do.

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you very much for taking the time to post a review about your stay in our hotel. We are very happy to know that you have enjoyed your breakfast and your room. We will definitely look into the concern you raised about the bathroom you had and we’ll definitely work on it. We hope that you’ll visit us again... More 

Sylvania, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

Room was Teeney wash bowl next to the bed. Room never got serviced got charged $199 for a $128 room. Scrambled eggs were shredded not scrambled. Coffe in room was like instant coffee. The shower was adequate.

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are sorry to hear about your experience during your stay with us. We wouldn’t want this to be how you would remember us. If you’ll give us another chance, we would love to make it up to you. We will make sure that the issues you raised will be looked into to prevent it from happening again in the... More 

1 review
5 of 5 stars Reviewed 1 week ago

It was difficult to find a hotel during the college world series, but luckily this hotel received a cancellation minutes before I had called. The going rate in the entire town was high due to the demand, however, this hotel's amenities made the price worth it! Upon arriving, I was greeted by a welcoming staff member, whose name is hard... More 

Was this review helpful? Yes 1
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you very much for this wonderful review about our hotel. We are so happy to know that you and your family enjoyed your stay with us. We aim to provide our customers with services and facilities that guarantee the best value for your money and we are so happy that you appreciate our efforts. We are discussing ways on... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago

The toilet did not flush properly and the man at the desk wanted to bring US a plunger! When he showed up, he mopped the floor from the overflow and plunged. Still did not work. Closest additional toilet was in the basement.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Please accept our sincerest apologies for what you had experienced with our toilets. We will be investigating on what happened and rest assured this will be worked on and prevented from happening again in the future. We hope that you’ll give us another chance to show you how much we value you as our customer and we’ll prove to you... More 

Greenwood, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was large and included a sitting area with microwave and refrigerator. Close to good restaurants. Firm bed with lots of pillows. Small swimming pool, OK fitness facility and OK breakfast. Difficult to find off of Dodge Street.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are very pleased to know that your stay with us was comfortable and convenient. We are dedicated in making sure that you feel comfortable even if you are away from home. We will definitely look into finding ways to make sure that our guests will be able to locate us easier. We do hope that we will see you... More 

Burlington, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a good motel with excellent staff, good room and nice amenities. The pool was fine. Breakfast was good, typical of many motels but always replenished by the staff and kept warm. We were there during the College World Series and found it quiet and well equipped to handle the full house. It's location is a little odd but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for this wonderful review. Our staffs are very happy to know that we were able to provide you with excellent customer service. We take pride in making sure that we provide services and facilities that guarantees value for your money regardless of the amount of guests we have to serve. We are finding ways to make sure that... More 

Omaha, Nebraska
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wow, I was pleasantly surprised at a lovely renovation. If you are in town for the CWS this is a little gem with great amenities. Our room had a king bed with a full size pull out sofa. 2 tabs a desk and kitchenette with a mini fridge, sink, microwave, single serve coffee maker. Full bath with hair dryer. Extra... More 

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We were ecstatic reading this review you wrote about our hotel. It is very important for us to make sure that our services and facilities show how much we value you as our customer. We are very happy to know how convenient our location is for all the activities you had in the area. We would love to have you... More 

Eagan, Minnesota
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We searched the internet for a couple of hours trying to find a hotel at the last minute. There were very few rooms even available anywhere in Omaha. When I called Best Western Old Mill, I was greeted

Was this review helpful? Yes
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are not sure why the review seems to have been cut short but we are very pleased to know that you liked our rooms and our staff. We are very happy that you have rated us as excellent. We would love to know more about your experience with us and we do hope that we’ll see you again very... More 

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