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All 74 Omaha hotels

BEST WESTERN Old Mill Inn

2.5 of 5 Hotel   |   650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
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Ranked #42 of 74 Hotels in Omaha
A recent review
5 of 5 stars reviewed yesterday
Seth H Gilbert, United States
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167 reviews from our community

Traveler rating
    54
    51
    29
    18
    15
See reviews for
59
34
10
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Gilbert, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Overall we had a pleasant enough experience, we had traveled to Nebraska to attend funerals,and this location offered the best price in the locations we were considering. The hotel is undergoing renovations as of 30 September 2014 but the staff was more than accommodating. We had paid $60 a night so considering what we paid we were extremely pleased

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at room 104. Coffee pot didn't work, regular sheets on a queen bed, no flush handle on the bathroom stool, no handicap shower seat and the adjoining room door was blocked with furniture. The clerk said he could not leave the desk and we, handicapped people, would have to come get a key for another room. No one... More

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We apologize for inconvenience caused while your stay, we have refunded all the charges for 1 night stay, your comments and concerns help us to improve services, front desk clerk has been warned and we are taking this seriously and started working on improving customer service, In cact room #104 should have been inspected prior to check in.... More

Denver, Colorado
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff is great. Denise, the wonderful breakfast lady, made our morning special and offered to travel with us to other Best Westerns to cook our breakfast. The rooms were clean and I would stay here again.

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam Thank you for taking time and writing review, We truly appreciate your business and its our pleasure to serve you. Denise is very glad to know evaluation of her service by a guest. More

LEXINGTON, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel was under renovation, but it was not a problem. The Staff was very accommodating and checked with us often in the public areas to see if we needed anything. The person at the desk printed directions and a map from Mapquest for us when we needed assistance. The breakfast was good and the variety of food and drinks... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Daniel We truly appreciate for taking time and writing review, Thank you for understanding the renovation process, Have a wonderful day. More

Winnipeg
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We hope that this BW will be slightly more friendly after their renovations are completed. Entering and exiting through the pool is very inconvenient and unpleasant. Most of the staff were pleasant but we did hear yelling from the back office, which we assume was related to renovation stress. We had booked a King room through the BW website but... More

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mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We appreciate for taking time and writing a review, I truly appreciate your business, we have some issues on following the deadlines to complete the renovation work with contractors, sorry for the back office noise. We are in process of training stff to handle customer issues in professionally and it is priority to make very friendly... More

White Lake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel for years. The new owners are delightful and truly appreciate our business. They are doing a wonderful job upgrading the hotel. I will continue to use this site when in Omaha.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir We truly appreciate your business, thank you for taking time and writing review. Mike Panchal GM More

Lincoln, Nebraska, United States
2 reviews
5 of 5 stars Reviewed August 20, 2014

We stayed their with our family and really enjoyed it. They are very family friendly , the rooms are very clean and inviting, and the staff were very friendly. The pool area was extremely clean and well stocked with towels. I would definitely return to this hotel in the future.

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We truly appreciate your business and we are in process of final stage of improvements, you will find whole new experience in your future stay. More

Oshkosh, Wisconsin
1 review
1 of 5 stars Reviewed August 17, 2014

We stayed there while we were on our way out west. We really just needed a shower and a bed. It was obvious that they were renovating. Really not a big deal, as long as the room was clean. At first glance, it appeared to be. However, we started to notice some cleanliness issues with the room. The first was... More

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Madam We are truly sorry for inconvenience caused to your stay due to housekeeping and maintenance issues. We will make sure it does not happen again to any guest. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2014

When we arrived we were sad to see there are no longer towers. We were however excited that they had been renovating thinking that everything would be fresh and clean. The room was very clean. The carpet is new and felt plush. The beds were very comfortable. They provide gliding rockers in the room which was helpful with my two... More

Was this review helpful? Yes 1
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Madam We are truly sorry for discomfort felt due to front desk clerk, we have addressed this matter to her and she is told to look carefully reservation and only then talk to customer, not only that but if any customer needs any changes to make pleasant stay, offer that kind of help as much she could. Tile works... More

Ida Grove, Ia., United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 9, 2014

Motel was very quiet and clean. They are still doing construction work, but rooms were very clean. Sort of hard to get to, because streets are not marked well, but just far enough from Hwy. that it makes it a very quiet place to rest. breakfast could be improved on, but was hot and fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes
mike p, Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Sir / Madam We thank you for taking time and writing the review. We appreciate your business and we are in process of improving the room amenities and breakfast service. More

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Additional Information about BEST WESTERN Old Mill Inn

Address: 650 North 109th Court, Omaha, NE 68154 (Formerly BEST WESTERN Settle Inn)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western

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