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Hilton Garden Inn Omaha Downtown / Old Market Area

#13 of 77 Hotels in Omaha
Certificate of Excellence
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1005 Dodge St, Omaha, NE 68102
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Hilton Garden Inn Omaha Downtown \/ Old Market Area
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573 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Lee's Summit, Missouri
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Hilton Garden Inn/Old Market. I would say that most of the people that stay here are on business trips but there were several of us families staying there on vacation. It was a nice, clean hotel from the pool to the rooms and the breakfast buffet was an added bonus. My family also like... More 

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I am glad that you and your family enjoyed ALL the facilities at our property! It makes things go smoother during vacations when everything is enjoyed. Thankfully the pantry is open 24/7- that way it can curb that appetite, thirst, or sweet tooth at any time- I am glad the family was able to take advantage of that. We hope... More 

Nebraska
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We were pleased with our stay at the Hilton Garden Inn. We had a comfortable stay, rates were decent, and it's convenient to the Old Market and CenturyLink Center. We didn't eat in their steakhouse, but went down for drinks. Two mixed drinks with tips cost us nearly $50 - that's the only reason I didn't rate the location excellent,... More 

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I am glad you enjoyed your stay with us. I am sorry about the surprise with the drink pricing at Spencers. I will be sure that I share your comments with their management team. Spencers consistently offers the best in fine dining and drinks, and I do hope that you enjoyed the experience and offerings while you were in there.... More 

Nebraska City, Nebraska
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel is a great place rooms are very comfortable and Spencers Steak house is right in house Yummy!! We live an hour away and we use this hotel and Spencers as our little get away. The Century Link is within walking distance so if you want to take on an award winning concert it's here. The orpheum theater is... More 

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I am glad that we are you home away from home- it's nice to be able to have a "stay-cation" every now and then. Spencer's is really good, and being conveniently located in the lobby definitely makes it easier to relax during your getaway. We hope to welcome you back on your next "stay-cation". More 

papillion, ne
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon checking in I was greeted with a smile and some very friendly conversation while I waited for the computer to process my keys. Both attendants at the counter seemed interested in my choosing their location and if I was celebrating something special. Since it was our 28th wedding anniversary, I informed them of such and they congratulated me on... More 

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

First and foremost, thank you for choosing us to celebrate your anniversary! I am glad that the "hiccup" you encountered with your bathroom was taken care of quickly. We hope that we see you back soon! Maybe even for the 29th celebration. Take care! More 

Lisle, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient downtown location with clean, fresh facilities and a friendly staff. I don't have anythoing more to say but am continuing to type until I reach the 200 character minimum required to complet

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I am glad that you found everything to your liking during your stay with us. Thank you for the feedback- I am glad you were able to make it to the 200 character count as we would've never seen the awesome feedback! We hope to see you soon! More 

Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I almost always stay at this hotel while in Omaha. The people working here are just great. The attached restaurant is amazing! This time I ventured out into the Old Market area. The hotel is right there so it was two blocks to the heart of it. It was a beautiful evening so there were a lot of people walking... More 

Was this review helpful? Yes
Javier M, Front Office Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking time to let us know about your recent stay. I am glad that you enjoyed your time with us! We are in a great spot to explore downtown Omaha; luckily being close to the Old Market area helps as well! I appreciate the feedback and will be sure to share it with the rest of the... More 

Lawrence, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I wanted a hotel close to the Market District in Omaha and this was the best value I could find there. Easy walk to the Market District, very clean, pleasant staff, comfortable room with free internet. Did not buy the breakfast as there are great options in the Market District.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future More 

Holton, Kansas
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were sharing a room with family and their suite layout was great. The bath is not in the master bedroom like it is in other suite hotels which Is more private for both rooms. The location is a block or two from Old market and the same distance to the Century Link arena....we got a coupon for a free... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future More 

Lawson
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was great except for the keys to our rooms. There were 3 of us in the room and we stayed 6 nights and in those 6 nights we probably had about 35 total keys between the 3 of us - it was just crazy and no one could figure out what the problem was and didn't know how to... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to write a review. I am very sorry to hear that we did offer you the level of customer service you deserved. Hopefully, we can welcome you back in the future. More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was attentive and courteous at all times. Thourghly enjoyed the stay at this hotel. Location is close to the Old Market making it convenient to go back ad forth when needed or to change. Highly reccommend staying at this location when in Omaha and wanting to be her the hopping Old Market.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future More 

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