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All 70 Omaha hotels

Hilton Garden Inn Omaha Downtown / Old Market Area

3.0 of 5 Hotel   |   1005 Dodge St, Omaha, NE 68102
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Hilton Garden Inn Omaha Downtown / Old Market Area

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88%
Ranked #9 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Dominique K Kearney, Nebraska
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374 people have reviewed this hotel

Traveler rating
    228
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    27
    11
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Kearney, Nebraska
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This weekend, my parents and I stayed at this hotel as we were spending our Easter weekend in Omaha to shop and enjoy the Old Market Area. First of all, the location was ideal to spend time downtown. Right by the Century Link Center and located near all the fun bars and restaurants downtown. The room was very clean, and... More

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for staying with us at the Hilton Garden Inn. It is always nice to read about guest’s enjoying their stay at our hotel and the lovely city of Omaha. Thanks again for your review and I welcome you back here anytime! More

United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Ask and they will take care of you. We greatly appreciated the van service. Breakfast was great but a bit pricey, I thought. We had family at both Hiltons in the area. We went to the other one for their happy hour and snacks. We all gathered at this Hilton because we thought their breakfast was better.

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I wanted to thank you for taking the time to complete a review on Tripadvisor. I am glad that you found the Hilton Omaha also to your liking. I can't thank you enough on behalf of our operation for sharing your experience with us. Thanks again! More

Davenport, Iowa, United States
Top Contributor
90 reviews 90 reviews
63 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Started out at checkin, and no special treatment given to Diamond Members here. I asked about an upgrade, and was told the hotel was sold out for the night, but the parking ramp was almost empty, so I think they were just bs'ing me. Diamond members must pay for parking in the ramp. Many Hilton properties wave the parking. No... More

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I am sorry you were disappointed with the quality of the lodging at the Hilton Garden Inn. I do apologize that the benefits of the Hilton Honors program was not properly explained to you, thus leading to a disappointed check in. Unfortunately, our hotel of 178 rooms only offers 7 suites, which poses as challenge for our team as we... More

Pueblo West, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Must pay for parking as a guest. Located very close to downtown area if that is what you are looking for in an Omaha hotel. Breakfast is served for a fee. Receiving staff seemed pre-occupied upon arrival with other duties other than receiving guests.

Review collected in partnership with Hilton Garden Inn

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for posting a review about your stay at the Hilton Garden Inn. I'm sorry that we do not offer complimentary parking at our downtown location. We are pleased to offer you and the residents of the City of Omaha convenient and efficient parking so close to the Old Market area and so many of Omaha's most popular venues.... More

Nebraska
Contributor
11 reviews 11 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We drove to Omaha from Lincoln to attend a Joe Bonamassa concert at the Music Hall in Downtown Omaha and wanted to find a reasonably priced overnight stay near the Haymarket and Music Hall. This Hilton Garden had good reviews and was priced fairly. The Staff at the check in were very helpful and friendly. The rooms were very nice,... More

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I wanted to thank you for taking the time to complete a review on Tripadvisor. We appreciate the wonderful scores you gave us in so many areas in virtually all departments of our hotel. Thank you for taking the time to include such wonderful comments about our service and staff. It is always a pleasant surprise for me when I'm... More

Wichita, United States
1 review
4 of 5 stars Reviewed 1 week ago

ICAN Womens Conference. Cleanliness was poor all other was great. Would visit hotel again in the future and in other cities. Hotel was up to date. Breakfast was too expensive. Bar was night and restuarant looked very nice although did not eat in it. All staff was very nice and available at all times.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you so much for the review on Tripadvisor.. It is our top priority to ensure that you find our accommodations to be comfortable and impeccable in condition. We strive to ensure that our rooms are 100% prepared for your arrival and hold our Guest Room Attendants to a high expectation to deliver this experience. I will be reviewing your... More

Burlington, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

From the entryway and procedure to the ultra-clean room, this was an enjoyable stay. Great location within walking distance of everything we wanted to see, as well as the available shuttle. However, do be aware that if you need a quiet room, you want to ask for an inside room, as the traffic/pedestrians can be rather exuberant. This was not... More

Review collected in partnership with this hotel

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you so much for the kind words about our hotel during your recent stay in Omaha. In terms of our location, as you mentioned, there are many destinations in walking distance and we also offer a complimentary shuttle in case our guests need to venture a little further. I'm glad you found our breakfast so delicious, as most guests... More

Schuyler, Nebraska
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference at Mid America Center, which I had specified and asked about at booking. The first desk employee I encountered at check in told me the shuttle wouldn't take me there because "that's basically the casino and we don't go there". What? It's right across the bridge. ... literally closer than the airport which they... More

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Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I would like to apologize for you unsatisfactory stay here at Hilton Garden Inn during your visit to Omaha. Guest satisfaction is very important to us and I’d like to see what we can do to regain your loyalty to the Hilton brand and show that this is not the typical service here. The miscommunication as to the range and... More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel! Location and value is fantastic and is my favorite HGI to stay in at. I travel approximately 2-3 nights a week and truly enjoy this facility. If you traveling to Omaha for business or pleasure, this Hilton Garden Inn is perfect!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

I'm glad you enjoyed your stay with us. We at Hilton Garden Inn Omaha Downtown strive to give our guests a comfortable and enjoyable stay and it’s always great to hear about it when our guests experience just that. Thank you for your review and I hope to see you again! More

Norwalk, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We only stayed here one day, and the main reason was the location. It is within walking distance to Old Market which was great. They also have a complimentary shuttle to the airport, another big plus. They're lobby is beautiful and the front desk staff is very helpful and friendly. We were there on a very hot day, fortunately they... More

Was this review helpful? Yes
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Dear Lilroro, Thank you for choosing to stay with us and for posting a review from your stay on Tripadvisor. We appreciate your patronage and your compliments on our beautiful hotel, amazing staff and friendly, excellent location I am truly sorry you did not sleep comfortably in our beds. There is nothing worse than being away from home and unable... More

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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton Garden Inn
Omaha Hilton
Address: 1005 Dodge St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Omaha
#5 Romantic Hotel in Omaha
#6 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
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