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All 74 Omaha hotels

Hilton Garden Inn Omaha Downtown / Old Market Area

3.0 of 5 Hotel   |   1005 Dodge St, Omaha, NE 68102
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Ranked #11 of 74 Hotels in Omaha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ned H Crooks,, United States
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445 reviews from our community

Traveler rating
    264
    125
    35
    12
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crooks,, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The service and the room at the Hilton were excellent. We go to Omaha once a year and we always stay at this location because of the service and location. It is in walking distance to the Old market and to Century Link.

Review collected in partnership with Hilton Garden Inn

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Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A great location, situated right in the heart of downtown Omaha, the hotel has a lot to offer both within and near its site. I found the hotel staff at check in and check out to be extremely friendly and helpful. The room was clean and very comfortable. Did not get a chance to enjoy the on-site restaurant, as they... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Checked in to this hotel very early one morning last week. A very pleasant and helpful Joann got us checked in and seemed genuinely glad to see us. She was most helpful and cheery. I would stay here again.

Was this review helpful? Yes 1
nebraska, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly and attentive staff. Loved the suite we had. Clean and very comfortable bed. Great downtown view from room. Great location. Close to so many things. Also appreciated safe off street parking for my vehichle. I give it a 9 on a scale to 10.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I was pleased to hear that the hotel met your needs. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look forward to serving you again... More

Minneapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and the desk staff was friendly. The room was clean and the price was decent for the area. The breakfast wasn't that good and the staff in that area was rude and unfriendly. That's the only thing that soured me on the experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. Thank you for bringing the issues you had at our breakfast to light. The quickest way to improve our service is to react to our customer feedback quickly. I can assure you we will look into the situation and address it with the team so other guests do not have... More

Kansas City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time to Omaha to "play" and the Hilton Garden Inn was a perfect choice due to the downtown location of the hotel. We were able to walk to the market area which was about four blocks away. Saturday's Farmer Market is worth going to and quite enjoyable. Also, the hotel is close to the River City paddle boat excursion... More

Was this review helpful? Yes 1
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I was pleased to hear you enjoyed your visit to Omaha, the Farmers market is great. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look... More

Roanoke, Virginia
Top Contributor
93 reviews 93 reviews
50 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is very close to the Old Market area as well as downtown businesses. I stayed there for a week while on business in Omaha. The building is well maintained and the staff is professional and polite. Breakfast is par for the course at HGI and is quick. If you go at a peak time, it is quite crowded but... More

Was this review helpful? Yes
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I was pleased to hear that the team and facilities meet your needs. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look forward to serving... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here on our road trip across country and could not possibly ask for more. Especially for the price paid. We were immediately greeted by friendly staff and quickly checked in. The room was very clean, had plush bedding and nice furnishing. It also came with a nice LCD TV , mini fridge and complimentary coffee for the keurig was... More

Was this review helpful? Yes
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I was pleased to hear that the team was able to meet your needs. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look forward to... More

Windermere, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

My occupation takes me to many hotels throughout the year. I must say that Joan tops the list in being the friendliest and most helpful. She spent the time familiarizing myself with the surrounding area. All with a smile. Joan's attitude, along with the staff, brings me back to this particular hotel. Thank you Joan

Was this review helpful? Yes
loudemarchi, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I will make sure that we recognize Joanne and share your comments with the team. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look forward... More

HKG
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Joann at Hilton Garden Inn provided prompt courteous service. Great location. Centrally located to all old market, downtown attractions. Staff was fantastic serving breakfast. Essential and warming after a long night of travel. Thank You

Was this review helpful? Yes 1
loudemarchi, General Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to review our property. I will make sure that we recognize Joanne and share your comments with the team. The quickest way to improve our service is to react to our customer feedback quickly. Your comments reaffirm our training with our associates and allow us to improve daily. Thank you and we look forward... More

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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Address: 1005 Dodge St, Omaha, NE 68102
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
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Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

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