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Hilton Garden Inn Omaha Downtown / Old Market Area

#14 of 76 Hotels in Omaha
Certificate of Excellence
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1005 Dodge St, Omaha, NE 68102
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Hilton Garden Inn Omaha Downtown / Old Market Area
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Hilton Garden Inn Omaha Downtown / Old Market Area
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531 Reviews from our TripAdvisor Community

Traveler rating
    315
    153
    41
    13
    9
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115
135
33
183
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay here as the staff was all very friendly and the hotel was well maintained and very clean. Our room had a fridge, microwave and Keurig. I enjoyed the gym as its a nice size with a good selection of equipment and my kids enjoyed use of the pool and hot tub. The infused water and amazing... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

This was a nice hotel. The room was clean and the location was good. The hotel is across from Creighton University's baseball stadium, which is great if you're attending the College World Series (which is always a lot of fun). I felt is was a bit pricey for a single night without a breakfast or parking included. I was horrified... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome! The Quality you expect, and the service staff went out of their way to make my stay awesome! The breakfast is one of the best I have had at a Hotel. I would recommend this hotel to anyone having business or pleasure in the Omaha area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

Pleasant Hill, Iowa
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to Omaha to complete the Omaha Craft Beer Tour. Hotel was perfect location to the Old Market and across the street is a new restaurant that serves Local beers and the food was excellent. The weekend was perfect.

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

Wichita, Kansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The security, the bellmen and the banquet sales staff were excellent. The front desk staff, rude. Room wasn't anything out of the ordinary hotel room. If I didn't need to stay there because of the convention I was attending, I wouldn't have wasted my money. Paying for parking, when they allow the ball stadium to take up all the parking... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Hillsboro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I came to town to visit a friend and his trip was delayed for a day, so I had to find a last minute hotel for one night. Great location, felt very safe and very clean. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

Minneapolis
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, it was a decent hotel. The rooms were clean and the staff was friendly. Only gripe is that some of the cover plates in my room were coming off the wall which could expose wire. This would be hazardous, specifically for those that have small children. The breakfast was rather confusing as there was nobody that was seating people.... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I am very sorry to that there were some exposed wires during your stay and that breakfast was not explained correctly to you.I will be sure to inform all the staff of your feedback! We do... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I love the HGI Omaha as it is like coming home. The Staff is always personable and accommodating. Spencer's for Steaks & Chops, which is the restaurant adjacent to the hotel, serves the Best Steaks I have ever had, served by the Best Staff that I have ever experienced in a restaurant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

Estes Park, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel, spotless, great beds and linen, and very good service. And it was quiet-- even though it is a stone's throw from the CenturyLink event center. Garth Brooks was appearing there-- and in spite of the proximity to thousands of happy show-goers, we never heard a single sound! I wish the room had been a... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

the Great MidWest
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn for the recent Garth Brooks concert weekend and even with the hotel being full to capacity--our room was quiet and we had a great experience. The rooms are spacious and very nice with a mini fridge and microwave plus a Keurig coffee maker. The maids were always ready to give us one more... More 

Was this review helpful? Yes
Jennifer L, Guest Relations Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. I will be sure to inform all the staff of your great feedback! We do appreciate it! We look forward to welcoming you back to our hotel in the future. More 

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