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Baymont Inn and Suites Omaha, NE

2.0 of 5
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3301 South 72nd Street, I-80 at Exit 449, Omaha, NE 68124 (Formerly Ramada)
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Baymont Inn and Suites Omaha, NE
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Ranked #58 of 76 Hotels in Omaha
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191 reviews from our community

Traveler rating
    21
    37
    44
    50
    39
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
  • All months
    (191)
  • Mar-May only
    (55)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (40)
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Ada
1 review
1 of 5 stars Reviewed 1 week ago

First room was decent but the shower curtain was not attached (we got in at 4 am) so we were moved to another room, which turned out to be a huge down grade. The second room did not have a microwave or fridge, even though the first did. It was obviously really old, all metal surfaces were rusty, and the... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I am truly sorry for your experience! While I have only been the GM for a short time and am still assessing the property, we are in the process of making positive changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions or... More 

Lincoln, Ne
1 review
1 of 5 stars Reviewed 1 week ago

This was one of the worst hotel's I've ever stayed in. My room was motel-style, with a door that opened to the outside. The walkways leading to it were crumbling. The carpet did not appear to have been vacuumed. The mirrors were streaked, the room needed new paint, the bathroom door was water damaged and splintered, and the mattress was... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I am truly sorry for your experience! While I have only been the GM for a short time and am still assessing the property, we are in the process of making positive changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions or... More 

Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was fairly clean, but needed some maintenance. It seems like they are working on making some improvements. Internet worked very well, breakfast was nice, and the lobby was very comfortable. Staff was helpful.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

I appreciate the time you took to relay you experience! While only being the GM for a short time and still assessing the property, we are in the process of making changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions, please don't hesitate. I welcome any and all... More 

Omaha, Nebraska
1 review
3 of 5 stars Reviewed February 23, 2015

Overall the hotel needs a lot of work and updating. Dean at the front desk was very polite even when we checked in just before midnight. The walls are way too thin and with the windows looking out into the hallway - there is no privacy and you can hear every little thing. The building is broken up into parts... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

I appreciate the time you took to relay you experience! Currently under new management, we are in the process of making changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions, please don't hesitate. I welcome any and all feedback to ensure the satisfaction of all guests. 402-391-8129 More 

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