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Baymont Inn and Suites Omaha, NE

2.0 of 5
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3301 South 72nd Street, I-80 at Exit 449, Omaha, NE 68124 (Formerly Ramada)
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Baymont Inn and Suites Omaha, NE
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Ranked #59 of 76 Hotels in Omaha
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194 reviews from our community

Traveler rating
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    37
    46
    51
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is in need of some updating. The rooms lack good beds and refrigerators. The hotel is in a great location just off I80. Lots of eating places as well. We have stayed here in the last several times. Breakfast is the basics, but coffee is very good

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was being remodeled, so it was a little disorganized. My room had to be moved because of that. And my room smelled like cat pee. Not when I first checked in or I would have asked to switch rooms, but when I came back after leaving for a while I noticed the smell

Review collected in partnership with Baymont Inn & Suites

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Omaha, Nebraska
1 review
3 of 5 stars Reviewed 4 weeks ago

Nice stay, big room. Not so good service.

Review collected in partnership with Baymont Inn & Suites

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Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

I appreciate the time you took to relay you experience! While only being the GM for a short time and still assessing the property, we are in the process of making changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions, please don't hesitate. I welcome any and all... More 

Ada
1 review
1 of 5 stars Reviewed March 23, 2015

First room was decent but the shower curtain was not attached (we got in at 4 am) so we were moved to another room, which turned out to be a huge down grade. The second room did not have a microwave or fridge, even though the first did. It was obviously really old, all metal surfaces were rusty, and the... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I am truly sorry for your experience! While I have only been the GM for a short time and am still assessing the property, we are in the process of making positive changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions or... More 

Lincoln, Ne
1 review
1 of 5 stars Reviewed March 23, 2015

This was one of the worst hotel's I've ever stayed in. My room was motel-style, with a door that opened to the outside. The walkways leading to it were crumbling. The carpet did not appear to have been vacuumed. The mirrors were streaked, the room needed new paint, the bathroom door was water damaged and splintered, and the mattress was... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I am truly sorry for your experience! While I have only been the GM for a short time and am still assessing the property, we are in the process of making positive changes to better serve our past, present, and future guests. If you would like to contact me directly with any suggestions or... More 

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