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All 74 Omaha hotels

Baymont Inn and Suites Omaha, NE

2.0 of 5 Hotel   |   3301 South 72nd Street, I-80 at Exit 449, Omaha, NE 68124 (Formerly Ramada)
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Ranked #58 of 74 Hotels in Omaha
A recent review
4 of 5 stars reviewed 2 weeks ago
benament Saint Cloud
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175 reviews from our community

Traveler rating
    20
    35
    40
    47
    33
See reviews for
70
32
14
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cheyenne
1 review
2 of 5 stars Reviewed 1 week ago

I was excited to see a great priced hotel room...but there's a reason it was priced that way. The staff was rude, the service was non-existent, and the property was dirty. The room was not attended to at ANY point during my stay until I called the front desk and complained. I would not recommend this hotel to anyone.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I truly am sorry for your experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to call me personally to discuss your concerns, please... More 

Saint Cloud
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This Baymont is an older property, but in very good repair. The rooms are clean and comfortable with excellent mattresses and plenty of pillows. the breakfast is top notch for the price: sausage, cheese omelets, waffles, toast and bagels with a variety of toppings, as well as the ubiquitous hot and cold cereals, juice, and coffee. At less than $60... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

I appreciate the time you took to relay you experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to contact me directly for any suggestions, please don't hesitate. I welcome... More 

Omaha
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a suite because we wanted a room with a jacuzzi. The jacuzzi is in the bedroom which made it nice to relax and watch tv. The room is very big and has two bathrooms. Breakfast is complimentary with waffles, cereals, fruit, coffe, tea or juice. The staff is very nice. Room carpet and drapes seemed out dated... More 

Was this review helpful? Yes 1
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I truly am sorry for your experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to call me personally to discuss your concerns, please... More 

Nebraska
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because the convention rate at the Ramada next door was really high. By comparison, the Baymont was great. Very reasonably priced, clean room, and very comfortable. The staff was friendly and courteous. Good location. The only concern I had was that the exterior doors that were labelled as being "locked" were not actually locked. We mentioned... More 

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

I appreciate the time you took to relay you experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to contact me directly for any suggestions, please don't hesitate. I welcome... More 

Lenexa, Kansas
1 review
2 of 5 stars Reviewed December 19, 2014

room was less than clean, shower did not work properly, bathroom as a whole was not updated and had moldy black substance around shower floor and walls, toilet seat was old and worn and cheap plastic, sink area had dirty mirror and on counter had a powdery substance on it, more black moldy stuff around sink seal and carpet was... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I truly am sorry for your experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to call me personally to discuss your concerns, please... More 

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 7, 2014

This hotel looked seedy from the moment of checking in. I should have paid the additional $20 and just stayed at the DoubleTree down the street. I just needed a hotel for one night, just to rest before hitting the road. I ended up getting a King room, that had an outside entry. Everything had a MOTEL feel. The door... More 

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I truly am sorry for your experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to call me personally to discuss your concerns, please... More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed December 6, 2014

This hotel was horrifyingly gross and uncomfortable. If you stay here be sure to bring some type of hand held weapon and personal lock but bring no dreams, because they will die. Highlights include - faint smoke smell, rundown features, heat that is seemingly coming out of a demon pit, tube television a la 1997, itchy sheets, and no wifi.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Kristina R, General Manager at Baymont Inn and Suites Omaha, NE, responded to this review

Let me start by saying that I truly am sorry for your experience! I started as the GM less than 1 month ago and have been assessing the property since. We are in the process of making changes to better serve our past, present, and future guests. If you would like to call me personally to discuss your concerns, please... More 

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Additional Information about Baymont Inn and Suites Omaha, NE

Address: 3301 South 72nd Street, I-80 at Exit 449, Omaha, NE 68124 (Formerly Ramada)
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Omaha, NE 2*
Number of rooms: 124
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