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All 73 Omaha hotels

TownePlace Suites Omaha West

2.5 of 5 Hotel   |   10865 West Dodge Road, Omaha, NE 68154
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75%
Ranked #27 of 73 hotels in Omaha
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 29, 2014
Michael H Omaha, Nebraska
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62 people have reviewed this hotel

Traveler rating
    31
    17
    9
    3
    2
See reviews for
23
9
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Edwardsville, Kansas, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start off by saying the hotel was very clean. The staff was friendly for the most part. We called to get our room serviced at 11:30 and advised we had our do not disturb sign out earlier and missed housekeeping. I advised that we would be leaving the room for the day and asked if they could stop... More

Was this review helpful? Yes 1
Omaha, Nebraska
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 29, 2014

Had to book a place while my house was having some major work done and chose the TownePlace Suites. Only spent one night, but the staff were pleasant and the location provides great access for both I-80 and Dodge street. Hotel was busy because of a golf tournament in town, but no overcrowding or noise issues.

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Cazenovia, NY
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 6, 2014

We were charged more than double the normal rate because of the BRK meeting. Maybe Warren Buffett will move the meeting out of Omaha because of the price gouging. We had a room with a king bed and a pull out couch. King was comfortable, couch was not. Staff were friendly and recommended the Italian restaurant next door. It was... More

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your concerns about the TownePlace Suites. I apologize if you feel the price was inappropriate. We do recognize that the rates go up in the city during this event and feel we are on the lower end. Several other hotels were charging double what we charged. We appreciate you staying with us and hope that you will... More

Los Angeles, California
Top Contributor
187 reviews 187 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed May 4, 2014

We came to Omaha for the BRK shareholder meeting and hotels were sold old! The ones left were expensive, including this one. We had a pleasant stay. The ladies up front were very nice. There is a BBQ in the front of the hotel if you plan to grill on your trip. The kitchenette in the room is perfect for... More

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Mankato, Minnesota
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 29, 2014

We arrived at this hotel on March 2 at approximately 9 pm. We were pulling a trailer and asked the front desk attendant where to park and whether there had been any problems with break ins at this hotel. She assured us there had not been problems and the fact that Ameriprise was right in the same area meant there... More

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Laura D, Director of Sales at TownePlace Suites Omaha West, responded to this review

Cheryl – I’m sorry to hear about the theft at our hotel. Kristy advised upon speaking to you that day if she found anything on the camera she would contact you back. She has been out of the office working on other projects and did have another member of management call you back. Unfortunately after reviewing the video we were... More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2014

This was the smallest Marriott room we have ever stayed in. The space was laid out well, and had ample desk/workspace because one table on wheels nested under the other. The room was clean and it was quiet despite being in a very busy area. It had complimentary continental breakfast daily. We had one light bulb that was burned out,... More

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Littleton, Colorado, United States
Top Contributor
51 reviews 51 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 18, 2014

We were there to visit our son at Boys Town. The room seemed nice enough but upon using it we found empty food boxes in the cabinets and garbage under the furniture. The pull out couch was not comfortable for my son. The staff was not attentive and seemed more into watching TV when we were in the lobby. It... More

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for providing the honest feedback of your recent stay with us at the TownePlace Suites Omaha. We hoped you enjoyed your time in Omaha and the many amenities our hotel offers. I will address the cleanliness issue with our housekeeping department to make sure this does not happen again. I can assure you that any opportunity to improve... More

Kansas City, Missouri, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2014

We travel to Omaha quite often to visit relatives, and had stayed at this property before. We were a little short on time when we arrived at this property Saturday afternoon around 4 pm. Although this was an hour after check-in time, the young lady at the desk had us wait while she checked with housekeeping to see if our... More

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Laura D, General Manager at TownePlace Suites Omaha West, responded to this review

You indicated in your response that check in was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your-or our own-expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.... More

Saint Louis, Missouri
Top Contributor
142 reviews 142 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 8, 2014

Just spent two weeks at this Towneplace. The breakfast in the morning is the typical fair, and the young lady monitoring it keeps everything stocked and has a great personality. The front desk staff are excellent with their knowledge of the area as well as willing to assist. Room was kept clean and was fine. Biggest problem is the snow... More

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Austin, Texas
Top Contributor
74 reviews 74 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 16, 2014

I stayed here earlier this week for business. It was okay - nothing special. The size of the rooms are a plus, and it does have the kitchenette. The front desk employees were very helpful. The breakfast is pretty limited. There is only one restaurant within walking distance - an Italian place. I was able to find a salmon salad... More

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Additional Information about TownePlace Suites Omaha West

Address: 10865 West Dodge Road, Omaha, NE 68154
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
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Also Known As:
Towneplace Suites Omaha West Hotel Omaha

15 photos of this hotel

Management photos: Courtesy of the property manager

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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#17 Family Hotel in Omaha
Hotel Class
Number of rooms
108

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