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All 73 Omaha hotels

TownePlace Suites Omaha West

2.5 of 5 Hotel   |   10865 West Dodge Road, Omaha, NE 68154
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75%
Ranked #29 of 73 hotels in Omaha
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Scott S Lakeville, Minnesota
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64 people have reviewed this hotel

Traveler rating
    32
    17
    10
    3
    2
See reviews for
24
9
4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Lakeville, Minnesota
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I just stayed a this newer hotel and it appears great as it is nice and clean with good rooms. However, taking a shower in the morning with water basically coming out at fast DRIBBLE makes the place average at best. The hot breakfast is okay with two waffle machines and oatmeal but nothing makes this breakfast above average. I... More

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South Dakota
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, the first soccer tournament of the year...and the "TPS" has topped every place we've stayed at previous! First of all...the rate our soccer group was charged was an outstanding value. Let me begin with the "cons"...it is a bit of a fiddle to get to off the highway, (service road off a service road type of issue)....let's see, what... More

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Edwardsville, Kansas, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 11, 2014

Let me start off by saying the hotel was very clean. The staff was friendly for the most part. We called to get our room serviced at 11:30 and advised we had our do not disturb sign out earlier and missed housekeeping. I advised that we would be leaving the room for the day and asked if they could stop... More

Was this review helpful? Yes 2
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed May 29, 2014

Had to book a place while my house was having some major work done and chose the TownePlace Suites. Only spent one night, but the staff were pleasant and the location provides great access for both I-80 and Dodge street. Hotel was busy because of a golf tournament in town, but no overcrowding or noise issues.

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Cazenovia, NY
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 6, 2014

We were charged more than double the normal rate because of the BRK meeting. Maybe Warren Buffett will move the meeting out of Omaha because of the price gouging. We had a room with a king bed and a pull out couch. King was comfortable, couch was not. Staff were friendly and recommended the Italian restaurant next door. It was... More

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your concerns about the TownePlace Suites. I apologize if you feel the price was inappropriate. We do recognize that the rates go up in the city during this event and feel we are on the lower end. Several other hotels were charging double what we charged. We appreciate you staying with us and hope that you will... More

Los Angeles, California
Top Contributor
188 reviews 188 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed May 4, 2014

We came to Omaha for the BRK shareholder meeting and hotels were sold old! The ones left were expensive, including this one. We had a pleasant stay. The ladies up front were very nice. There is a BBQ in the front of the hotel if you plan to grill on your trip. The kitchenette in the room is perfect for... More

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Mankato, Minnesota
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 29, 2014

We arrived at this hotel on March 2 at approximately 9 pm. We were pulling a trailer and asked the front desk attendant where to park and whether there had been any problems with break ins at this hotel. She assured us there had not been problems and the fact that Ameriprise was right in the same area meant there... More

Was this review helpful? Yes 3
Laura D, Director of Sales at TownePlace Suites Omaha West, responded to this review

Cheryl – I’m sorry to hear about the theft at our hotel. Kristy advised upon speaking to you that day if she found anything on the camera she would contact you back. She has been out of the office working on other projects and did have another member of management call you back. Unfortunately after reviewing the video we were... More

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 16, 2014

This was the smallest Marriott room we have ever stayed in. The space was laid out well, and had ample desk/workspace because one table on wheels nested under the other. The room was clean and it was quiet despite being in a very busy area. It had complimentary continental breakfast daily. We had one light bulb that was burned out,... More

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Littleton, Colorado, United States
Top Contributor
57 reviews 57 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 18, 2014

We were there to visit our son at Boys Town. The room seemed nice enough but upon using it we found empty food boxes in the cabinets and garbage under the furniture. The pull out couch was not comfortable for my son. The staff was not attentive and seemed more into watching TV when we were in the lobby. It... More

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for providing the honest feedback of your recent stay with us at the TownePlace Suites Omaha. We hoped you enjoyed your time in Omaha and the many amenities our hotel offers. I will address the cleanliness issue with our housekeeping department to make sure this does not happen again. I can assure you that any opportunity to improve... More

Kansas City, Missouri, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2014

We travel to Omaha quite often to visit relatives, and had stayed at this property before. We were a little short on time when we arrived at this property Saturday afternoon around 4 pm. Although this was an hour after check-in time, the young lady at the desk had us wait while she checked with housekeeping to see if our... More

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Laura D, General Manager at TownePlace Suites Omaha West, responded to this review

You indicated in your response that check in was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest's satisfaction. Unfortunately, we did not meet your-or our own-expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.... More

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Additional Information about TownePlace Suites Omaha West

Address: 10865 West Dodge Road, Omaha, NE 68154
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
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Also Known As:
Towneplace Suites Omaha West Hotel Omaha

15 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Omaha
Hotel Class
Number of rooms
108

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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