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TownePlace Suites Omaha West

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10865 West Dodge Road, Omaha, NE 68154
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1 room 1 adult
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TownePlace Suites Omaha West
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90 Reviews from our TripAdvisor Community

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Topeka, Kansas
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 21, 2015

Stayed two nights here while attending a sporting event at Centurylink Center. The hotel is an easy drive from downtown, and just a mile from Westroads Mall with shopping and restaurants. It's a little hard to find. I requested a quiet room and it was granted. Nice updated kitchen and clean room. The only think I didn't like was the... More 

Helpful?
Thank emccwd
Grand Island, Nebraska
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 27, 2015 via mobile

Nice place for family. Good location for us with family in West Omaha. Rooms are spacious with a nice small kitchen. Pool and exercise area are adequate. Breakfast was hectic due to many holiday guests. Food is good/what you would expect for a hotel breakfast. Our 2nd visit. We will return.

Helpful?
Thank suminski77
Richland, Michigan
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 5, 2015

We stayed at the TownePlace (West) while passing through Omaha on the way out west. I used points for the night and was treated just as I would be if I had been paying. The front desk woman was very nice as was other staff we encountered at breakfast the next morning. The hotel room was clean and well furnished... More 

Helpful?
Thank svenska572
Greeley, Colorado
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 11, 2015

From the front desk to the room and next day breakfast this place is first class. It is crowded due to being the homebase of Cox Cable employees - so book ahead! Just off 680 on the west side - you can get to anywhere in Omaha from here quick.

Helpful?
Thank JSH80634
Holliston, Massachusetts
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 8, 2015

Overall we really enjoyed our stay here. The room was a good size for our family of 3. The room was quiet and the AC worked great. The beds were comfortable. The dining table and chairs were put to good use as we ate breakfast in our room most days and even had a lunch and a few dinners there... More 

Helpful?
Thank amotedr
Twin Lakes, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2015

Great hotel with nice staff, a great breakfast, and a quality room. The in room kitchenette is functional and nice (granite/etc). The beds are of standard Marriott quality with equally excellent pillows.

Helpful?
Thank Steven C
Denver
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed August 2, 2015 via mobile

On the plus, pet friendly for a $100 fee. On the negative, dirty common areas (stained) and housekeeping who never came and hardly cleaned when they were coaxed to show up (only got cleaning 3 times in 8 days -- didn't leave shampoos or sweep floor or vacuum when did come). Chairs at table in room had peeling coverings. Front... More 

Helpful?
Thank MileHighCty
Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to write feedback in regards to your recent stay at the TownePlace Suites Omaha West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my apologies for housekeeping. I will address those issues with my staff.... More 

Loveland, Colorado
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed August 2, 2015

We used 10,000 Marriott points for our stay in room 117. It was roomy, and had a massive closet. The room had a fridge, dishwasher, sink, stove, and expanding desk. (Yes, you could live there.) USA Today and the Omaha World Herald were provided for free. It is true that the hotel is hard to find; we missed it on... More 

Helpful?
Thank Ken S
Kansas City, MO
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2015

The hotel was clean and the fitness center was nice, but the service, location and breakfast were not up to Marriott's standards. We stayed there 3 nights and every morning, the breakfast buffet was out of something. Even utensils. The hotel is very hard to get to and has a closed italian restaurant next to it. The employees were nice,... More 

Helpful?
Thank Texantt
Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Hello – thank you for writing a review and giving me feedback on the hotel. I’m sorry that breakfast was not up to par during your stay. I have address this issue with the department to make sure it does not continue. Providing a memorable experience is what we try for and it looks like we fell short on your... More 

Luverne, Minnesota
1 review
3 of 5 stars Reviewed July 20, 2015

We will NEVER go back to this hotel as the front desk girl on sat.morn was lazy, we came down for breakfast at 9:25 and most of the options were out. we asked her if she was refilling them her response was no cause breakfast was done at 10. another family came down for breakfast 10 minutes later, they had... More 

Helpful?
Thank Amy H
Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to post your comments. All guest feedback is invaluable as we strive to provide the exceptional experiences that you have come to appreciate at Marriott. I have addressed this situation to make sure it does not happen again. More 

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