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TownePlace Suites Omaha West

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10865 West Dodge Road, Omaha, NE 68154
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Best prices for: 1 room 1 guest
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TownePlace Suites Omaha West
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77 Reviews from our TripAdvisor Community

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Traveler rating
    38
    21
    12
    3
    3
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27
11
4
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • German first
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  • All months
    (77)
  • Mar-May only
    (23)
  • Jun-Aug only
    (28)
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    (10)
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    (16)
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Lubbock, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Wonderful staff. Excellent rooms and service. Front desk extremely helpful and courteous. Near a mall and many places to eat. Quick trip to the airport. Great location. And outstanding customer service

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Warrenton, Missouri
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

What I liked about this hotel: Clean and roomy, having a kitchenette with a larger fridge with a freezer was nice, the mattresses were super comfy, staff was friendly, parking was good.. and even though we were in the closest room to the ice machine it wasn't too noisy (I did sleep with ear plugs however). Breakfast was simple, but... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My daughter and I came to Omaha for 1 day of business meetings. Before we could head back home to Sioux Falls we found out we had car trouble and needed to wait til morning for a mechanic. Amy W, from Towneplace Suites was helpful, friendly and made us feel at ease that we were in the right place for... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We called for a last minute room, due to car problems, and Amy W. Was so awesome as our receptionist!! She made sure we had what we needed and gave fantastic suggestions for food in the area! She really took care of us when we needed it most! Beautiful and clean rooms! So beyond impressed with this hotel and Amy... More 

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Emory, Texas
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We are used to being greeted with a friendly face, did not happen ! The TV in the room had sound and no picture, called down and the phone rang, no one answered. Went down to find her and she said sometimes that happens ! No help whatsoever, we took a chance on this hotel and checked out the next... More 

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Hello – thank you for writing a review and giving me feedback on my staff. I’m sorry that you had bad experience at the hotel. Providing a memorable experience is what we try for and it looks like we fell short on your stay. I would like to do some research on who was working while you visited the hotel.... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed just one night but I would recommend this place to any budget traveler! The decor is nothing special but it's very clean with a kitchen! Full size refrig, microwave and plates, glasses, cups and silverware. No funny smells - no mold - no stains on the carpet!!! This is a bargain you can live with!

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Nebraska
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 23, 2015

As a Platinum member of the Marriott loyalty program I have come to expect outstanding service and attention, but this property was a disappointment. I checked in on the Android app and later called to say I'd be later than originally planned. When I arrived, the evening clerk was apparently training a new hire; and greeting me was not high... More 

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to complete the TripAdvisor comments in regards to your recent stay at the TownePlace Suites Omaha West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for service. I have shared your feedback... More 

Nebraska
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 21, 2015

The rooms are very spacious and clean with the beds being super comfortable! It is conveniently located and was easy to get to. Very friendly staff and we definitely enjoyed our stay. We will stay again.

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Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 9, 2015

This place was perfectly clean and everyone was amazingly friendly (except one house keeper). No complaints!! Everyone was very friendly and the room was great. Stayed cold at night with no issues. We stayed here for 5 nights and it was worth every penny.

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San Francisco, California
Level Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed April 21, 2015

I spent 2 separate weeks (a total of 8 nights) at Towneplace Stes Omaha Marriott. It is an excellent property. It is very conveniently located near many restaurants and shops. The staff is very friendly. The room is very comfortable, clean, and spacious. I purchased the premium high-speed internet and it worked very well. I would definitely stay here again.

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23 photos of this hotel

Management photos: Courtesy of the property manager

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