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TownePlace Suites Omaha West

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10865 West Dodge Road, Omaha, NE 68154
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1 room 1 guest
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TownePlace Suites Omaha West
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87 Reviews from our TripAdvisor Community

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Traveler rating
    42
    24
    13
    4
    4
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33
14
5
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (23)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (16)
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Greeley, Colorado
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the front desk to the room and next day breakfast this place is first class. It is crowded due to being the homebase of Cox Cable employees - so book ahead! Just off 680 on the west side - you can get to anywhere in Omaha from here quick.

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Holliston, Massachusetts
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall we really enjoyed our stay here. The room was a good size for our family of 3. The room was quiet and the AC worked great. The beds were comfortable. The dining table and chairs were put to good use as we ate breakfast in our room most days and even had a lunch and a few dinners there... More 

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Twin Lakes, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel with nice staff, a great breakfast, and a quality room. The in room kitchenette is functional and nice (granite/etc). The beds are of standard Marriott quality with equally excellent pillows.

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Denver
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On the plus, pet friendly for a $100 fee. On the negative, dirty common areas (stained) and housekeeping who never came and hardly cleaned when they were coaxed to show up (only got cleaning 3 times in 8 days -- didn't leave shampoos or sweep floor or vacuum when did come). Chairs at table in room had peeling coverings. Front... More 

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to write feedback in regards to your recent stay at the TownePlace Suites Omaha West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my apologies for housekeeping. I will address those issues with my staff.... More 

Loveland, Colorado
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used 10,000 Marriott points for our stay in room 117. It was roomy, and had a massive closet. The room had a fridge, dishwasher, sink, stove, and expanding desk. (Yes, you could live there.) USA Today and the Omaha World Herald were provided for free. It is true that the hotel is hard to find; we missed it on... More 

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Kansas City, MO
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2015

The hotel was clean and the fitness center was nice, but the service, location and breakfast were not up to Marriott's standards. We stayed there 3 nights and every morning, the breakfast buffet was out of something. Even utensils. The hotel is very hard to get to and has a closed italian restaurant next to it. The employees were nice,... More 

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Hello – thank you for writing a review and giving me feedback on the hotel. I’m sorry that breakfast was not up to par during your stay. I have address this issue with the department to make sure it does not continue. Providing a memorable experience is what we try for and it looks like we fell short on your... More 

Luverne, Minnesota
1 review
3 of 5 stars Reviewed July 20, 2015

We will NEVER go back to this hotel as the front desk girl on sat.morn was lazy, we came down for breakfast at 9:25 and most of the options were out. we asked her if she was refilling them her response was no cause breakfast was done at 10. another family came down for breakfast 10 minutes later, they had... More 

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Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to post your comments. All guest feedback is invaluable as we strive to provide the exceptional experiences that you have come to appreciate at Marriott. I have addressed this situation to make sure it does not happen again. More 

Brooklyn, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2015

This hotel exceeded our expectations! Very clean and roomy! It had a full kitchen and cute little couch area. We got to use Marriott points - and we brought our dog- room was perfect! We slept very well in the king size bed, very comfy. We also took advantage of continental breakfast! Made a Belgium waffle and sausage. They also... More 

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Mundelein, Illinois
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

This was a great hotel at the start and end of a trip out west. We did not meet the evening clerk, so I cannot comment on the other reviews. I will say that it had a great room with good cooking facilities. It was near a Whole Foods market, so we were able to get some good beef and... More 

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Denver, Colorado
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 8, 2015

I just needed a clean place to crash for the night on the drive through and this hotel worked just fine. Nothing special but for the cost using points and the location is convenient with some restaurants/bars within walking distance.

Was this review helpful? Yes 1
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