We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 73 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn at the Zoo to your Saves list
Comfort Inn at the Zoo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
67%
Ranked #42 of 73 hotels in Omaha
A recent review
5 of 5 stars Reviewed September 5, 2011
Ama83men Kansas City, Kansas
  • Overview
  • Reviews (135)
  • Photos (10)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
Write a Review

135 people have reviewed this hotel

Traveler rating
    40
    49
    23
    12
    11
See reviews for
55
34
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
There are newer reviews for Comfort Inn at the Zoo
See the most recent reviews
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 12, 2011

This hotel is poorly run. Front staff can't explain how to connect to the "free" Wi-Fi. Leaves the front desk unattended with several people waiting in line. Wall outlet in the hall across from our room was black from sparks and had black streaks up the wall around the outlet. The hallway to the breakfast area during breakfast was jammed... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to review our hotel. Our General Manager Georgia has recently reached out to you on your concerns about the hotel. We are currently working on fixing these issues. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Your comments will help us improve our service. Thank you again... More

Kansas City, Kansas
1 review
5 of 5 stars Reviewed September 5, 2011

Nice comfy rooms, excellent staff (especially the day shift front desk attendant), and great contiental breakfast.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Thank your for your recent review of our hotel. Your comments about our front desk attendant will be passed on. We are so happy you enjoyed your breakfast and your stay. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. Thank you again for your comments!!! We... More

Beresford, sduth Dakota, USA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2011

Kelly, Nakisha (sp? –sorry) and Georgia were absolutely the best. They were amazingly helpful, pleasant, and always had a smile. We had 2 standard rooms and 1 suite, all were clean, spacious and very comfortable. The location was perfect for our visit to the zoo and the wedding and reception we were attending downtown. Breakfast exceeded expectations, lots of variety.... More

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments about our staff. We will pass these comments on to our staff. We are very happy that you had a great stay at our hotel. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade... More

Kansas City, Kansas
1 review
2 of 5 stars Reviewed July 22, 2011

Just wanted to give my opinion since i did read these reviews before selecting this hotel....first off the person i made my reservations with several weeks before our trip gave me false information regarding their zoo package. it only includes the zoo dollars, NOT admission tickets. that was my deciding factor and was disappointed to find out that i could... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to review our hotel; we appreciate the comments you made and also we are glad you had a chance to chat and resolve some of the items with Georgia our General Manager. We appreciate all comments and as this comments is not typical of our guest experience we have taken your comments and worked... More

Memphis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 19, 2011

We stayed here last weekend during a visit to the Henry Doorly Zoo in Omaha. For the price we paid, it was a very great deal. The hotel is not too big, so there wasn't much traffic. It seemed all other hotel guests were visiting the zoo as well. The pool was nice and had no problem holding 10+ kids... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay at our hotel. We hope if you return to the Omaha area, that you will keep us in mind. The hotel is ideally located minutes from downtown Omaha and the historic Old Market Omaha arts and entertainment district, which boasts numerous... More

Lee's Summit, Missouri
1 review
3 of 5 stars Reviewed July 19, 2011

My daughter and I traveled to Omaha for a girls weekend and stayed at the Comfort Inn at the Zoo. Althought the rooms were sufficient and very typical for a plain run-of-the-mill cheap hotel, it was not worth the $134 with tax for a room with two beds. There is also something about a coffee pot in the bathroom next... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to review our hotel. We apologize for your recent visit to our hotel. Thank you for telling us how you felt about your stay. We will take your comments and use them to improve on the service that we provide for our guest. Our goal as a hotel is to provide a clean, comfortable... More

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2011 via mobile

My girlfriend and I went to Omaha on a day trip to see a show in the evening. We spent our afternoon at the zoo before the show (which was downtown). Luckily the Comfort Inn was ideally situated between the two, so we made excellent time between activities. The rooms were average but very clean and well kept, and the... More

Was this review helpful? Yes 1
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for your review of our hotel. We strive to have a clean, comfortable and safe hotel. We are conveniently located to many Omaha area attractions!! The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel is minutes from the Durham Western Heritage... More

Mount Vernon, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2011

Comfort Inn at the Zoo was a nice no frills hotel. Good breakfast in the morning (with the exception of the eggs- old and reconstituted). Hotel staff was friendly. Clean. Pool is on the small side, but the kids enjoyed it anyway. Would definitely recommend if you are planning on heading to the Henry Doorly Zoo.

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for the review of our hotel. Your comments will passed on to the staff. We apologize for your breakfast and we be looking for new ways to make this better for you!!! The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel... More

Clover, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2011

We came out to Omaha for the first time for the College World Series without any previous knowledge of the area...we totally lucked out choosing to stay here!! The hotel is only about 5 minutes from the stadium and a shuttle that constantly runs back & forth. Like others have said, find Georgia, she is one of the most personable... More

Was this review helpful? Yes 1
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank your for your comments on your recent stay at our hotel. Thank your for your comments about Georgia. They will be passed on to her. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum,... More

Mequon, Wisconsin
Top Contributor
85 reviews 85 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 3, 2011

Great place to stay on the way across country on I80. Just off the expressway and convenient to the Old Market area of shops and restaurants. This is an older motel that has been extensively remodeled and is very well kept. Full breakfast in a very pleasant space was a nice beginning to our day after a good night's sleep.... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for your review of our hotel. Your comments are greatly appreciated. We are happy that your stay was good. The Comfort Inn® at the Zoo is conveniently located off Interstate 80, adjacent to Omaha's Henry Doorly Zoo and TD Ameritrade Park. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the... More

Owners: What's your side of the story?
If you own or manage Comfort Inn at the Zoo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn at the Zoo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Orbitz, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Comfort Inn at the Zoo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
View from room (1)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (3)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Omaha with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
Number of rooms
79

Questions & Answers

Questions? Get answers from Comfort Inn at the Zoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer