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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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168 Reviews from our TripAdvisor Community

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Traveler rating
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    66
    28
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn at the Zoo
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Wamego, Kansas
Level Contributor
4 reviews
5 of 5 stars Reviewed March 4, 2013

Was satisfied with hotel .We stayed in a suite and was very big and nice and clean . Breakfast was good and staff was friendly . Kids were excited to go swimming that evening , pool looked nice but either the just filled the pool or heater wasn't functioning . Bet it was about 60 degrees . Overall we enjoyed... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear whearty, Thank you for telling us about your stay with us. We are so glad that you enjoyed the suite that you stayed in. Thank you for telling us about the pool not functioning correctly. We did end up having issues with the heater, but is now taken care of. We are very sorry for the inconvenience. We use... More 

Vermillion, South Dakota, United States
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

This is a newer facility so it's clean and well kept. Very nice room, good value, beds nice but not exceptional. A nice variety of offerings on the breakfast buffet. The only thing lacking was appropriate sound proofing between rooms. One really should not be able to hear their neighbor's snoring.

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Aurora, Nebraska
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 15, 2013

My husband and I stayed here on Jan. 10, 2013 following a visit to the VA Center in Omaha, which is about 2 miles away. Our room at the Comfort Inn was huge, with a mini-kitchen, and sofa sleeper. Would great for families visiting Henry Doorley Zoo, which can be seen from the hotel. There is a exercise room, and... More 

Was this review helpful? Yes 1
Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

Thank you for your kind words about our property. We believe that we offer one of the strongest values in town, combining boutique quality service, comfortable rooms, hot breakfast buffet, and a location that can't be beat. We did close our pool temporarily for refreshing this January in preparation for the busy summer period - we made our sister hotel's... More 

Norfolk, Nebraska
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed January 11, 2013

My wife and I got a room at the Comfort Inn by the zoo on a last second decision to stay in Omaha for the night. We chose this hotel because of it's location to the interstate. It's right off of the interstate. The best part of all.... you couldn't hear the traffic. Not a peep!! Great room, Comfortable bed,... More 

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Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

Greg, I am very happy that you enjoyed your stay with us last month. Thank you for your comments about our product and staff - words such as yours make the hard work our employees do very rewarding. As you stated, our property is incredibly close to the interstate, yet a wooded area serves as a perfect sound barrier blocking... More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2012

I booked a room at this hotel at the last minute based on their reviews. I wasn't disappointed. The staff is very friendly and efficient. The price is extremely reasonable. My so just moved to Omaha and I imagine I will be staying at this hotel every time I visit.

Was this review helpful? Yes 1
Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

kbarto2, Thank you for taking the time to share your experience with us here on TripAdvisor. We are happy to see that you enjoyed yourself while in Omaha, and are very appreciative of your kind words. Please do not hesitate to let us know when you will be back visiting your son, as you have a friend in us. Thank... More 

Vienna, Austria
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 12, 2012

Best of all was location. It was close to the zoo and off of a road on its own. So no strange cars going a whole block to be by your car. Yet you could still see it by the road. I hate when motels are next to all these buildings and cars are parked next to yours as they... More 

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2012

2 families both with 2 kids (7-14), both on limited budgets, spent 3 nights here on a Bruce Springsteen concert weekend getaway. There were many nice touches in this simple 2* hotel...The rooms were standard fare, but they each have a nice flat screen, a microwave, a mini-fridge, and an auto-temp control heat/cool system. All very useful for our family's... More 

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Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

Ted B., I am very happy to see that you had such a great time while in Omaha! I hope that you enjoyed the concert - we had several people staying with us who said it was amazing! Thank you for taking the time to share your experiences with the community here on TripAdvisor - our staff truly appreciates your... More 

Waterville, Ohio
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed November 21, 2012

My husband drove into Omaha after dark and found our destination hotel....Comfort Inn at the zoo. The attendant signed us in and told us to park at the other side of the building. We asked where the elevator was and he replied, "There isn't any." We are both in our 70s and we were dismayed that such a lovely hotel... More 

Was this review helpful? Yes 1
Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

ToledoRiver, Thank you for taking the time to share your experience here on TripAdvisor. While we do not have an elevator at the hotel, we certainly do not attempt to hide this from anyone or keep it a secret in any way. We have had numerous contractors come to the hotel with proposals, but retro-fitting an elevator into our existing... More 

White Bear Lake, Minnesota, United States
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 1, 2012

I can not say enough about the employee working the desk the night of 10/29 but she is wonderful and a great asset to this hotel. She was very helpful and friendly. When I stay in Omaha again I will make sure to stay here again. Nice hotel and good hot breakfast also.

Was this review helpful? Yes
Comfort_Inn_Zoo, General Manager at Comfort Inn at the Zoo, responded to this review

Pat N, Thank you for your kind words about our facility and staff. We are very fortunate to work with some of the best people in the business, and we all truly appreciate you taking the time to recognize our efforts to provide excellent guest service. I am glad to see that you will be planning a return trip -... More 

Tacoma, Washington
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 30, 2012

Because of business, I stayed 17 nights at this hotel. There was a lot of noise above and next to me right after I checked in, so Raquel moved me upstairs into a corner room which was much better! Raquel was great! The room was clean and quet. There is no elevator, so the move into and out of the... More 

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