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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
Comfort Inn at the Zoo
Comfort Inn at the Zoo
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154 reviews from our community

Traveler rating
    48
    58
    25
    12
    11
See reviews for
68
36
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn at the Zoo
See the most recent reviews
Utica, New York
Top Contributor
85 reviews 85 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 30, 2014

I am generous in giving an average rating due to its great location to downtown & the zoo. Besides that there were issues: There was mold on the tub, with a poor caulking job there and around the sink. The bathroom ceiling needed painting due to a probably leak above. The lack of yogurt, jelly, & cream cheese for breakfast... More 

Was this review helpful? Yes 2
Kansas City, Missouri
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

This is a great location in Omaha. We went to the zoo, and then to the pumpkin patch. It is located close to I-80 so it is easy to find your way around. It was a nice, clean, friendly and reasonably priced place to stay. The breakfast was awesome and the kids enjoyed the pool. The beds were comfortable. Will... More 

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear 325Deb, Thank you for telling us about your visit with us. We are so glad you and your family stayed with us. We are so glad you got experience Omaha. We are glad that you enjoyed the breakfast, and the pool. We will be sure to pass this feedback on to our staff. Thank you for your time. We... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed here after attending a concert at the Century Link center. Love this hotel's location right off of 80, across from the zoo. Also has easy access to the Old Market/downtown by going right down 13th St. Good variety of items for their hot breakfast too

Was this review helpful? Yes 4
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Heather, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We hope you enjoyed the concert that you attended. We value your feedback. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Comfort Inn at the Zoo... More 

Keystone, South Dakota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stayed here a couple of years ago and loved it since we had the Grandchildren with us. When we were back to see the zoo in September we stayed at a big name hotel in Council Bluffs. Wish we would have stayed at the Comfort Inn at the Zoo instead. Has everything the big name hotel had and more.... More 

Was this review helpful? Yes 9
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear going m, Thank you for telling us about your visit with us. We appreciate your feedback. We are so glad you and your family stayed with us. We are glad you returned to the hotel. We value your feedback. We will be sure to pass it on to our hotel staff. Thank you for your time. We hope to... More 

Independence, Missouri
Senior Contributor
38 reviews 38 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

Spent one night at this property, everything was great the man at the front desk was friendly and helpful parking was limited other then that all was great. We stayed as to visit the zoo which is less then a mile from the hotel.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Scott, Thank you for telling us about your visit with us. We are so glad you and your family chose our hotel while you visited the zoo. Thank you so much for your feedback. We will pass it on to our staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely,... More 

Kalispell, Montana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We had a great time! It was during the week so maybe on weekends the pool gets overcrowded since it is small but we were the only one's using it the first night. We had actually only planned to stay one night but after a long day at the zoo we decided to stay another night. The only thing in... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Hkmciver, Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the need for an elevator in the hotel. We are very sorry for the inconvenience. If you choose to stay with us again please mention this too us... More 

Mount Cobb, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 27, 2014

Our group of four adults and a five year old had traveled 633 miles from Granby, CO after a family reunion. We didn't know how far we would be able to drive on our way back to PA and chose to stop in Omaha for the night although we did not have a reservation. We were able to book a... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Carol, Thank you for telling us about your visit with us. We really appreciate your feedback about the hotel. We are so glad that we could accommodate you and your family during your trip. Thank you for mentioning Ashley. We will be sure to let her know about this review. Thank you for your time. We hope to see... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

The staff was very helpful and polite! They had cookies at the front desk and an ice cream vending machine that our son just got a HUGE kick out of! They had an ATM in the lobby. The pool was a bit small, but worked just fine for our family of three. Their courtyard was lovely and hope to get... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Krysti, Thank you for telling us about your visit with us. We are so glad your chose us for your hotel needs. Thank you for telling us your concerns about the shower. We will be sure to pass that on to our maintenance staff. We use guest feedback to make the necessary changes to the hotel to make it... More 

Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 20, 2014

We did not get in until 9 and were out by 10 the next morning but experience was nice. Rooms were clean. Breakfast good. Did not get a chance to enjoy the pools and I so wish I had a room in the courtyard area.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Terri, Thank you for telling us about your stay with us. We value all of your feedback.. We hope next time you will be able to enjoy the amenities. We strive to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Inn Omaha... More 

Pilger, Nebraska, United States
1 review
5 of 5 stars Reviewed August 19, 2014

We planned a family trip to the zoo and wanted a motel closest to the zoo to get the whole family up and ready to go. What a very good decision that we made. Very nice and clean rooms, wonderful breakfast, nice pool area. Customer service was the best.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Amber, Thank you for telling us about your visit. We are so glad that you and your family stayed with us during your family trip to the zoo. We value you feedback, and will pass it on to your staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn... More 

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