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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
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168 Reviews from our TripAdvisor Community

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Traveler rating
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    66
    28
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn at the Zoo
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Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2015

I chose this Comfort Inn due to proximity to the excellent Omaha zoo. Can't beat that: one mile! The Inn is a large facility, with parking in front of the building. The lobby, pool, and breakfast area are spacious and comfortable. My room was of a high standard: good lighting, comfortable bed, plenty of outlets for electronics. The only "problem"... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Alan, Thank you for telling us about your stay. We are so glad you stayed with us. We are very sorry for the hotel noise. We are very sorry for any inconvenience that you were caused because of this. We use feedback to make changes to the hotel to make it better for you , and future guests. Thank... More 

Draper, Utah
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 19, 2015

This is a typical comfort inn. Budget and with no frills. The breakfast is nice, but the eating area is small and can be hard to find an table. Several mornings I took the food back to my room. If you want more of a old market hotel, then stay nearer to old market. This place is only good for... More 

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Independence, MO
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed 2 nights recently during a trip to visit Omaha and Council Bluffs. The staff was very nice, and the hotel and indoor pool was clean and well maintained. Our only complaints are the lack of elevator and the bathroom door in our room did not have a lock. The location of the hotel was excellent. Right off of... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear prowler7, Thank you for telling us about your visit with us. We are so glad you stayed with us. Thank you for all of your comments, as well as your concerns. We are very sorry for any inconvenience that you were caused. We use feedback to make the necessary changes to the hotel to make it better for you,... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 29, 2015

It's official... They have thieving no good housekeepers.... tablet stolen!!! Stayed there last weekend and now I'll never see my tablet again, just like they'll never see me again... jerks... I suggest y'all just don't ever stay at one either, regardless of the state if this is how they are going to treat people who pay over $100 a night... More 

Was this review helpful? Yes 7
Kansas City, Kansas
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 22, 2015

We came up for Spring Break to go to the Zoo. It's 2 minutes away which was great. Right off the highway which made getting around great. Our suite was very spacious and clean. The breakfast was fantastic. The staff was awesome. The pool could be a little bigger but was clean and warm. I had saw a review that... More 

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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2015

For what we paid for and needed it was ok. So close to the zoo. Room was stocked and clean. HUGE fridge and microwave were nice! Pool was very tiny and not what was pictured on the site. The front desk also said it was heated... it definitely was NOT! The free breakfast was awesome. Nice spread! Reserving, checking in... More 

Was this review helpful? Yes 1
San Diego, California
Level Contributor
147 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed March 10, 2015

WOW! This was an unusual hotel. I'll even give it five stars even though the mangement must fine tune their wifi. It has wifi and you're connected, but it can be weak and not up to the rest of the hotel. And wifi, I contend, is no longer a privilege but a traveler's right. That said, this was an extremely... More 

Was this review helpful? Yes 1
Ashley S, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

We drove 22 hours from Pennsylvania to get here to see a family member in very bad health they were close and convenient. We didnt expect much but everyone was very friendly, breakfast every day was good, and we had a noise xomplaint. Our neighbors were loud, we xomplained, and they took care of it very fast. They also ended... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Dorothy, Thank you for telling us about your stay. We are so glad you chose us for your hotel needs. We value all of your feedback. We are so glad that we could accommodate you. We apologize for your noisy neighbors. We hope that we helped with the 2 nights off your stay. We are very sorry for the... More 

Iola, Kansas
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 3, 2015

This location is not only close to the zoo but also the Children's Museum, Chuck E Cheese, shopping, and the railroad museum. It has a nice indoor pool. There is no spa. There is also no elevator and the guest laundry is on the second floor. The front desk area is nice and clean. The employees were very knowledgeable and... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Ginger, Thank you for telling us about your stay with us. We are so glad you enjoyed the location of the hotel. We are glad you enjoyed the staff as well as the breakfast service. We value your feedback, and will pass it on to our hotel staff. Thank you so much for staying with us. We hope that... More 

Lincoln, Nebraska
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

Low price, great location. Clean, simple, fairly new. Exceeded my expectations for an economy hotel. Kids had waffles and pastries for breakfast, said there was a typical continental selection. Desk manager is very friendly, staff is welcoming and ready to help. Easy access to interstate and key internal routes.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Cheermom, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your overnight stay. We are so glad you and your family stayed with us. We are glad your children enjoyed the breakfast. Thank you so much for your feedback. We hope that you will consider us again in the... More 

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