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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
Comfort Inn at the Zoo
Comfort Inn at the Zoo
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154 reviews from our community

Traveler rating
    48
    58
    25
    12
    11
See reviews for
68
36
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Kansas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We came up for Spring Break to go to the Zoo. It's 2 minutes away which was great. Right off the highway which made getting around great. Our suite was very spacious and clean. The breakfast was fantastic. The staff was awesome. The pool could be a little bigger but was clean and warm. I had saw a review that... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

For what we paid for and needed it was ok. So close to the zoo. Room was stocked and clean. HUGE fridge and microwave were nice! Pool was very tiny and not what was pictured on the site. The front desk also said it was heated... it definitely was NOT! The free breakfast was awesome. Nice spread! Reserving, checking in... More 

Was this review helpful? Yes 1
San Diego, California
Top Contributor
140 reviews 140 reviews
73 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WOW! This was an unusual hotel. I'll even give it five stars even though the mangement must fine tune their wifi. It has wifi and you're connected, but it can be weak and not up to the rest of the hotel. And wifi, I contend, is no longer a privilege but a traveler's right. That said, this was an extremely... More 

Was this review helpful? Yes 1
Ashley S, Manager at Comfort Inn at the Zoo, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We drove 22 hours from Pennsylvania to get here to see a family member in very bad health they were close and convenient. We didnt expect much but everyone was very friendly, breakfast every day was good, and we had a noise xomplaint. Our neighbors were loud, we xomplained, and they took care of it very fast. They also ended... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Dorothy, Thank you for telling us about your stay. We are so glad you chose us for your hotel needs. We value all of your feedback. We are so glad that we could accommodate you. We apologize for your noisy neighbors. We hope that we helped with the 2 nights off your stay. We are very sorry for the... More 

Iola, Kansas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This location is not only close to the zoo but also the Children's Museum, Chuck E Cheese, shopping, and the railroad museum. It has a nice indoor pool. There is no spa. There is also no elevator and the guest laundry is on the second floor. The front desk area is nice and clean. The employees were very knowledgeable and... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Ginger, Thank you for telling us about your stay with us. We are so glad you enjoyed the location of the hotel. We are glad you enjoyed the staff as well as the breakfast service. We value your feedback, and will pass it on to our hotel staff. Thank you so much for staying with us. We hope that... More 

Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Low price, great location. Clean, simple, fairly new. Exceeded my expectations for an economy hotel. Kids had waffles and pastries for breakfast, said there was a typical continental selection. Desk manager is very friendly, staff is welcoming and ready to help. Easy access to interstate and key internal routes.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Cheermom, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your overnight stay. We are so glad you and your family stayed with us. We are glad your children enjoyed the breakfast. Thank you so much for your feedback. We hope that you will consider us again in the... More 

Ames, Iowa
Top Contributor
60 reviews 60 reviews
59 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 9, 2015

I chose this hotel based on points promotion choice hotels offered, the price was about as high as regular hotels, but having low expectations I was please to find the experiance was as good or better than other places I like to stay. Check in was a bit odd and stuff that wouldn't fly at most places, but seem acceptable... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Chuck, Thank you for telling us about your stay with us. We are so glad you chose our hotel for your hotel needs. Thank you for all of your feedback. We will be sure to pass this wonderful feedback on to our hotel staff. Thank you for staying with us. We hope that you will consider us again in... More 

Sioux Falls, South Dakota
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2015

The beds are comfortable with a plethora of pillows of various types. The bathroom is spacious and clean. There is a small, indoor pool, but no spa. Breakfast is typical, with hot items and pastries both. I have stayed at this hotel in the past, but this visit was less than stellar. Our non-smoking room was obviously smoked in. All... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear K8tidyd, Thank you for telling us about your visit with us. We are so glad that you and your family stayed with us. Thank you for telling us your concerns about the smoke smell, as well as the room key problem that you incurred. We are very sorry for these inconveniences. We will be sure to pass these issues... More 

MINNEAPOLIS
Top Contributor
147 reviews 147 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 6, 2015

For a two star type hotel this is top of the line. New look, very friendly front desk, clean, new, comfortable rooms, great price with hotwire, quiet and a wonderful hot breakfast with eggs, sausage and more. Wifi was strong. Parking is plentiful and there is a MCDonalds and BP Gas station next to the hotel. You see the Omaha... More 

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Scott, Thank you for telling us about your visit with us. We appreciate all of your feedback about your stay with us. We hope you enjoyed your stay in Omaha. We value your feedback. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn at the Zoo Omaha More 

Lawrence, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

We booked a room here for an evening with friends followed by a day at the zoo. The staff were all very friendly and accommodating-even down to the custodians! They have a great outdoor patio area that is enclosed so the kids can play and go in and out of rooms without being disruptive. The pool is nice and they... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear cltedro, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We are so glad that we could accommodate your special trip. We are glad you enjoyed the convenience of the hotel. We hope you enjoyed your visit to the zoo. Thank you so much for your... More 

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