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All 69 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5
2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Ranked #23 of 69 hotels in Omaha
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101 reviews from our community

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Traveler rating
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Date Rating
Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

We found this place to be pretty much like the rest of this chain of hotels that we have stayed in the past. It was very convenient . . . . . .seriously . . . .right across the street from the zoo. It is also close to Old Town. There a lots of places to eat nearby. The breakfast... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear livingthelifeParis, Thank you for telling us about your stay with us. We appreciate all of your feedback. We appreciate all of your comments and concerns. We are very sorry that you were not satisfied with the mattress in you room also the odor that you smelled in the hall. We are very sorry for these issues and will address... More

Rogers
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2013

Comfort Inn at The Zoo is located at the perfect location for those visiting the Henry Doorly Zoo in Omaha. We got there a little early (around noon) and were able to check in early if we would take a second floor room. Ok with us until we realized there is NO elevator and the room was a ways in... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear therealremzy, Thank you for telling us about your stay with us. We appreciate all of your comments and concerns. We are very sorry that you were not satisfied. We will pass this feedback on to our staff. We are very sorry for this. Thank you for telling us your concerns about the need for an elevator. We value all... More

Hallsville, Missouri
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed April 26, 2013

My wife and I stopped here after a western vacation and chose it for location to the Interstates 29 and 80. This hotel would be a great choice for taking kids to the Omaha Zoo. While nice on the outside, this hotel could benefit from some interior work. Our room had some wallpaper damage where furniture used to be, and... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear Kawaller, Thank you for telling us about your stay. We really appreciate all of your feedback. Thank you for all of your comments and concerns. We take guest feedback very seriously. Thank you for telling us your thoughts about the hotel and being in need of some interior work. We use all guest feedback to make the necessary changes... More

Kansas City, Missouri
Top Contributor
123 reviews 123 reviews
21 hotel reviews
Reviews in 54 cities Reviews in 54 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed April 13, 2013

This hotel is basically a staging area for visits to the Henry Doorly Zoo, which is practically across the street. As a result, the place was filled with sqealing children. Our biggest complaint was that the walls were too thin. There was a screaming child in the next room which kept my wife awake until after midnight. Otherwise, the hotel... More

Was this review helpful? Yes 1
See 3 more reviews by Dmarkwind for Omaha
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear Dmarkwind, Thank you for telling us about your stay at our hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We use guest feedback to allows us to make necessary changes to the hotel. Thank you for bringing your concerns to our hotel. We are very sorry if your were inconvenienced at... More

Tacoma, Washington
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2013

I have stayed at this Comfort Inn many times in the past for work. I always request a quiet 2nd floor room toward the back of the hotel. This time it was spring break for many families who stayed here because of its close proximity to the Henry Doorely Zoo. This made breakfast times very busy and the pool always... More

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See 4 more reviews by E J for Omaha
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear EJ, Thank you for telling us about your stay. We really appreciate all of your stay. We are very sorry for the issues with you phone during your stay. We will be sure to pass this feedback on so we can get resolution in the matter. We are very sorry if you were inconvenienced at all. We value all... More

Billings, Missouri, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 8, 2013

We had stayed at this hotel about 8 years ago and it was a very nice visit. This time was way below what we expected. When we walked down the hallway, the smell of cigarette smoke and pot somke was overwhelming. Our room thankfully did not smell that way. The room was comfortable enough, but not what we had asked... More

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columbus, ne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

We've stayed at this Comfort Inn before and both times, it was snow storm. The walks & driveway for clear, the hotel staff was friendly, service was great, breakfast choices adequate and well prepared. Would stay again.

Was this review helpful? Yes
See 3 more reviews by luckyColumbus_Be for Omaha
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear luckyColumbus_Be, Thank you for telling us about your stay with us. We are so glad that you and your family stayed with us. When it snows there is a lot to worry about at the hotel. We strive to help our guests and make it a safe place to ac. We value all of your feedback. We will pass... More

Lyons
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 20, 2013

Staff was friendly and courteous.The room was clean and fresh (especially for being a smoking room).And the location was great for all kinds of Omaha fun.We will stay here again.The main vending machine area even had great Schwans brand food for if you wanted to microwave dinner in your room.Items like mini pizzas and slider cheeseburgers and yummy ice cream.Overall... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review
June 3, 2013

Dear Wendy J, Thank you for telling us about your stay. We are so glad that you both were satisfied with your stay. We value all guest feedback. As a hotel we strive to provide a clean, safe, and comfortable place to stay. Thank you so much for your time We hope to see you again in the future. Sincerely,... More

Ohio
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 18, 2013

We had a coupon from the rest area. Of course we then checked reviews on tripadvisor. Very clean, newer building. Fantastic deal for 52.00!!! Only drawbacks.....Handicap room, while the room was large enough, the bathroom door is placed so it is very difficult for someone that uses a walker or wheelchair to get in & out of there. Considering they... More

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Bettendorf
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 18, 2013

I have a mixed review of this hotel there were some good points but so many bad ones that I likely wouldn't stay there again. The pro's: Close proximity to the zoo. You can see the dome from the hotel parking lot. The room we stayed in was clean and had a fridge and microwave which was handy. The prices... More

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See 3 more reviews by J B for Omaha
 
 
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Additional Information about Comfort Inn at the Zoo

Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Comfort Inn At The Zoo Hotel
Comfort Inn Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn
Address: 2920 South 13th Court, Omaha, NE 68108
Region: United States > Nebraska > Omaha
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotels in Omaha
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
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