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All 73 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
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67%
Ranked #42 of 73 hotels in Omaha
A recent review
4 of 5 stars reviewed yesterday
terri1124 Boston, Massachusetts
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  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
    40
    50
    23
    12
    11
See reviews for
56
34
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

We did not get in until 9 and were out by 10 the next morning but experience was nice. Rooms were clean. Breakfast good. Did not get a chance to enjoy the pools and I so wish I had a room in the courtyard area.

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Pilger, Nebraska, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We planned a family trip to the zoo and wanted a motel closest to the zoo to get the whole family up and ready to go. What a very good decision that we made. Very nice and clean rooms, wonderful breakfast, nice pool area. Customer service was the best.

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Fort Gratiot, Michigan, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at this hotel the middle of July. The room was clean. When I booked the room, I asked about internet, and I was assured there was access in the rooms. There wasn't any signal in our room. I was given a number to call to have it restored, and after 1/2 hour with someone the... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Lori, Thank you for telling us about your visit with us. We are really sorry for the inconvenience with the internet service. We will pass this feedback on to our tech team. We are very sorry . Thank you for the feedback. We use feedback to make changes to the hotel to make changes to the hotel to make... More

Grand Junction, MI
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a decent place to stay while traveling down I-80, this place fits the bill. Our room was clean and comfortable. The breakfast was typical and sufficient. BUT Here's some heads-up info: the pool is very small and quite "chemically" enhanced. I'm all for a clean swimming experience, but the odor was an assault on my... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Travelista, Thank you for telling us about your stay with us. Thank you for telling us your concerns about the pool area. We are very sorry that you were not completely satisfied with this are of the hotel. We are sorry if you were inconvenienced. We will pass this feedback on to our staff. We use guest feedback to... More

Independence, Missouri
Top Contributor
74 reviews 74 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we planned our trip my daughter booked the hotel closest to the Zoo. And it was. We could see the dome and here the apes in the evening. It really was nice. The rooms were clean and well maintained. The free breakfast was better than some places we've stayed which was a nice change. It was close downtown and... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Jo B, Thank you for telling us about your visit with us. We are glad that you and your family stayed with us. We are glad that they enjoyed the pool area. We value your feedback. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn at the Zoo More

Kansas City, Kansas
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm usually comfortable staying at Comfort Inns, but this one bordered on questionable. First, the location one block off of 13th Street is convenient -- it's just north of the Zoo, and a few blocks south of The Old Market and many other downtown attractions. However, this stretch of 13th Street reminds me of a part of Kansas City KS... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Kim, Thank you for telling us about your visit to the hotel. We appreciate all of your comments and concerns about the hotel. We are very sorry that you were not satisfied with the breakfast service, or the ac in your room. We will bring these concerns to our staff. We use feedback to make the necessary changes to... More

Idaho
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hubby (65), myself (60), daughter, SIL, grandkids (ages 6 & 3) stopped here during a cross country trip for one night. We found a room at this property which had two queen beds and a fold-out sofa and accommodated all of us. . . which kiddies find so much fun . . . +/- A clean property, but it is... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Keyboardlady, Thank you for telling us about our stay with us. Thank you for your very detailed review. We are so glad your family stayed with us. Thank you for mentioning your concerns. We will use your feedback to make changes to the hotel to make it better. Thank you for choosing us. We hope to see you again... More

stevens Point WI
Top Contributor
51 reviews 51 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Comfort Inn is fairly new and in a great location. Everything was fine except the pool and how it was handled. We arrived on a day that was 90 degrees and couldn't wait to get in the pool. The desk clerk told us the hours, we quickly changed and came down only to find there was a sign saying... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Italian, Thank you for telling us about your visit with us. We are very sorry for the pool experience. We are very sorry about this. This is poor customer service. We are very sorry for your inconvenience. We will be sure to pass this on to our staff, in efforts to make sure that it doesn't happen again. Thank... More

Willow City, North Dakota
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was a little leary of staying here after reading reviews, but opted for it as I do enjoy Comfort Inns. We booked it for 2 nights on their website. First afternoon we were there, the pool was shut down, I heard someone threw up in it. So they had to shock it. A little dissapointing as were there for... More

Was this review helpful? Yes 1
Iowa
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel due to the close proximity to the zoo, of course. The location is great, we were able to hop on the interstate and explore Omaha easily and it isn't far from the Old Market, either. The price and location is what sold us on staying here. My sister and I took our kids (her 15... More

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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
Number of rooms
79

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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