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All 73 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
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67%
Ranked #45 of 73 hotels in Omaha
A recent review
4 of 5 stars reviewed 2 days ago
Keyboardlady Idaho
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  • Reviews (130)
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  • Room tips (22)
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130 people have reviewed this hotel

Traveler rating
    39
    46
    22
    12
    11
See reviews for
54
33
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Idaho
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hubby (65), myself (60), daughter, SIL, grandkids (ages 6 & 3) stopped here during a cross country trip for one night. We found a room at this property which had two queen beds and a fold-out sofa and accommodated all of us. . . which kiddies find so much fun . . . +/- A clean property, but it is... More

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stevens Point WI
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Comfort Inn is fairly new and in a great location. Everything was fine except the pool and how it was handled. We arrived on a day that was 90 degrees and couldn't wait to get in the pool. The desk clerk told us the hours, we quickly changed and came down only to find there was a sign saying... More

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Willow City, North Dakota
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was a little leary of staying here after reading reviews, but opted for it as I do enjoy Comfort Inns. We booked it for 2 nights on their website. First afternoon we were there, the pool was shut down, I heard someone threw up in it. So they had to shock it. A little dissapointing as were there for... More

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Iowa
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel due to the close proximity to the zoo, of course. The location is great, we were able to hop on the interstate and explore Omaha easily and it isn't far from the Old Market, either. The price and location is what sold us on staying here. My sister and I took our kids (her 15... More

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Savannah, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked a suite for myself, my wife and two young children due to the close proximity of the Omaha Zoo. Initially, the room looked nice enough and the accomodations were what we needed. We put the kids in the "bedroom" of the suite and the next morning my wife noticed toenail clippings on the floor near the foot of the... More

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Yankton
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

We are a family with younger kids, and have stayed at this hotel annually when we have visited the zoo for the past eight summers. The location is perfect, and with "zoo" in the property's name, we know that other travellers who choose this site are well aware that its a family filled atmosphere! We were skeptical about returning after... More

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Brandy, Thank you for telling us about your visit with us. We are so glad that you gave us another chance. We are so glad you and your family stayed with us. . Thank you for the very detailed review. We hope that you all enjoyed your time in Omaha. We hope that you will consider us again in... More

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 27, 2014

We have stayed at this hotel before and it had been fine, but we haven't been in two years. Since our last stay it has gone downhill considerably. The whole place smelled bad (combo of mold and cigarette smoke). The two queen bed room was really tiny, the table and dresser were grimy and in bad condition, and the air... More

Was this review helpful? Yes 1
O'Fallon, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2014

Can't say enough about the staff at the Comfort Inn at the Zoo in Omaha. Was in town for my father's funeral and selected the Comfort Inn due to location and price. The property is a bit rough around the edges, but for the price charged the defects were tolerable. All in all, the rooms were clean and everything was... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Bill, Thank you for telling us about your visit with us. Thank you for allowing us to accommodate you during this very rough time in your life. Thank you for all of your feedback about the staff. We will make sure to pass this feedback on to our staff. It helps us make the necessary changes to the hotel... More

lincoln,ne
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014

The property seems to be going through renovations which is always a good thing. The room is nice but lacking in certain areas, for instance it is missing a trash can and I found a few hairs in the restroom. During the next renovation you should upgrade the windows, its currently 3am and the outside noise of police sirens and... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear rossamo, Thank you for telling us about your stay with us. We really appreciate all of your feedback about the hotel. We are very sorry that you were not completely satisfied. We value all guest feedback. We will pass this feedback on to our staff. We value guest feedback because it allows us to make changes to the hotel... More

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2014

Stay clear away from this place. Booked this hotel for New Years Eve 2014 through HotWire. Got a great rate of $65. As customary, upon check in the front desk clerk needed a credit/debit card to place a $ 25 hold for incidentals that according to the clerk would be refunded 24 hours after checking out of the hotel on... More

Was this review helpful? Yes 4
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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

10 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
Number of rooms
79

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