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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
Comfort Inn at the Zoo
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168 Reviews from our TripAdvisor Community

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Traveler rating
    49
    66
    28
    13
    12
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77
39
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Newton, Iowa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed 3 days at hotel am had 2 rooms. This hotel has a great breakfast and is close to zoo so perfect for family's. it's close to McDonald's and a 24 hour gas station. Rooms were nice and had a mini fridge. This is best hotel closest to zoo, a must in Omaha.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear ArkansasGulfBreez, Thank you for reviewing our hotel. We are glad you had a nice stay and would stay with us again. We appreciate the feedback and your business. We look forward to seeing you again should your travels bring you back to the area. Sincerely, Hotel Management More 

Arkansas
2 reviews
4 of 5 stars Reviewed 1 week ago

Our room was fine...2nd floor with no elevator was a little surprise but after walking 10 miles at the Zoo what's a flight of stairs? LOL Room could have been a little quieter, people in the halls were fairly loud but couldn't hear road noise at all. There was a big gap on the side of our door and I... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, We thank you for taking the time to review our hotel. We appreciate the valuable feedback and your business. We hope yous stay with us again in the future should your travels bring you back to the area. Sincerely, Hotel Management More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Two story hotel with nice rooms. Indoor pool is a bit small, but temperature was great. Breakfast in the morning is very standard- cereal, bread, waffles, eggs, etc. Only problem is no elevator. If you have lots of luggage, you will be making multiple trips.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Abby, Thank you for taking the time to review our hotel. We are glad you enjoyed the pool. We appreciate the feedback. On behalf of our entire staff at Comfort Inn Zoo we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management More 

Mequon, Wisconsin
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our second stay at this Comfort Inn. Clean and pleasant stay. Good breakfast. They don't have an elevator and I forgot to request first floor, so we had a bit of lugging to do. Biggest complaint? Slow and spotty WiFi. Really? Upgrade, please. Great location close to zoo and I80 and a quick 10 minute drive to the old town... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear ProfMercator, Thank you for taking the time to review our hotel. We are pleased to see that you had a pleasant stay. we appreciate the feedback. On behalf of our entire staff at Comfort Inn Zoo we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Any other company used to book rooms is not a guaranteed room. For example, we used priceline and booked a room. When we checked in they didn't have the reservation. Luckily we printed our copy of the reservation and brought it with us. The room next to ours kept slamming the door and tv up loud until midnight when we... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Jakesmom90, Thank you for taking the time to review our hotel. We apologize about any inconveniences and we appreciate the valuable feedback..We are pleased to see our front desk staff was accommodating when you contacted them. On behalf of our entire staff at Comfort Inn Zoo we thank you for your business and we hope to see you again... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Stayed three nights, booked ahead of time, smooth check-in. Chose this because of convenience to the zoo. It was just a few blocks making the zoo easy to get to. Great breakfast. Room cleaned daily. Great staff!! The only downfall was the pool was a little smaller than I was hoping for.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear bardinelli, Thank you for telling us about your stay with us. We are glad you chose us for your hotel needs. We are glad you enjoyed the breakfast, as well as the staff. We will be sure to pass this feedback on to our hotel staff. Thank you for time. We hope to see you again in the future.... More 

Winchester, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

Up to date hotel with modern bedding , tv's, bathrooms & microwaves plus small refrigerators. Clean & friendly staff. Nice free breakfast including cereal, juices, Coffee, biscuits & sausage gravy, sausage links, eggs, yogurt, fruit. Nice eating area for breakfast & comes in handy if you order a pizza. Next to a gas station, McDonald's & Jimmy John's. Less than... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We really appreciate all of your comments about the hotel. Thank you for giving us your feedback about the pool. We are very sorry for the inconvenience that you were caused. We will use this feedback to make changes to the hotel to make it better for you,... More 

Parkville, Missouri
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 6, 2015

Although I only rated this facility 3 Stars overall I must say that the Motel was clean, the staff was very polite and helpful and the location is very convenient. Located just off I-80 in Omaha, Nebraska just across the street from the Henry Doorly Zoo and a 5 minute drive to Omaha's famed 'Old Market'. The free breakfast was... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Warren, Thank you for telling us about your stay with us. We are glad you chose our hotel. Thank you for telling us your feedback about the breakfast. We will use this feedback to make changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope to see you again... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

We were passing thru Omaha and I was looking for a room close to I-80 that was not too pricey. The hotel is right off the interstate and very close to downtown, which has plenty of very nice restaurants. Room on first floor was just as expected, clean and neat. We left at 5am the next morning and breakfast was... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Dick B, Thank you for telling us about your visit with us. We are glad you and your family enjoyed the breakfast service. We are so glad you and your family stayed with us. We will pass the feedback on to our hotel staff. Thank you for your feedback. We hope to see you again in the future. Sincerely,... More 

Kailua Kona
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed May 31, 2015

After driving all the way down from Minnesota and driving in the horrendous Omaha rainstorm, we got to the motel after 11pm. The front desk honored the discount coupon from one of those motel coupon magazines for us. Thank goodness they had a room available for us; first room, first floor with view of the pool and office. The room... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for telling us about your stay.. We are glad we could accommodate you during the storm. We value your feedback. Thank you for telling us your thoughts about the water leaking . We will pass this feedback on to our hotel staff. We are sorry for the inconvenience. We will use this feedback to make changes... More 

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