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All 70 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
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69%
Ranked #41 of 70 hotels in Omaha
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Bill S O'Fallon, Missouri
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123 people have reviewed this hotel

Traveler rating
    38
    44
    21
    10
    10
See reviews for
48
32
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • Any
English first
O'Fallon, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Can't say enough about the staff at the Comfort Inn at the Zoo in Omaha. Was in town for my father's funeral and selected the Comfort Inn due to location and price. The property is a bit rough around the edges, but for the price charged the defects were tolerable. All in all, the rooms were clean and everything was... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Bill, Thank you for telling us about your visit with us. Thank you for allowing us to accommodate you during this very rough time in your life. Thank you for all of your feedback about the staff. We will make sure to pass this feedback on to our staff. It helps us make the necessary changes to the hotel... More

lincoln,ne
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014

The property seems to be going through renovations which is always a good thing. The room is nice but lacking in certain areas, for instance it is missing a trash can and I found a few hairs in the restroom. During the next renovation you should upgrade the windows, its currently 3am and the outside noise of police sirens and... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear rossamo, Thank you for telling us about your stay with us. We really appreciate all of your feedback about the hotel. We are very sorry that you were not completely satisfied. We value all guest feedback. We will pass this feedback on to our staff. We value guest feedback because it allows us to make changes to the hotel... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2014

Stay clear away from this place. Booked this hotel for New Years Eve 2014 through HotWire. Got a great rate of $65. As customary, upon check in the front desk clerk needed a credit/debit card to place a $ 25 hold for incidentals that according to the clerk would be refunded 24 hours after checking out of the hotel on... More

Was this review helpful? Yes 2
Colorado Springs, CO
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 17, 2013

Stayed with my daughter at Comfort Inn while visiting Creighton University. It's a few miles out of downtown, but we got a great rate by paying in advance. The neighborhood strikes me as a bit dodgy, but not scary at all. The reception at the front desk was quick and friendly, and our room, with two queen beds was very... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear SpringsTS, Thank you for telling us about your recent stay. We value all guest feedback. We hope that you and your daughter enjoyed the visit to Creighton. We are glad that you enjoyed all that we have to offer. We strive as a hotel to provide a clean,safe, and comfortable place to stay.Thank you for your time. We hope... More

Emporia, Kansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 20, 2013

This hotel has a great location if you are staying at the zoo or wanting to be downtown. It is just minutes away from both. The room was very nice and the continential breakfast was wonderful. Would stay again.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear 150redheadone, Thank you for telling us about your stay. We value all guest feedback. We hope that you and your family enjoyed your stay in Omaha. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad that you enjoyed our breakfast service. Thank you for your time. We hope to... More

Saint Libory, Nebraska, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2013

This was the worst hotel stay ever. I had two requirements, adjoining rooms and a swimming pool. Had to change rooms because they didn't see the adjoining rooms requirement, so we had to move from one floor to another. After having six kids in swimming suit and ready for the pool, we were informed that the pool broke down that... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

Had a great stay at this motel, the beds are just right, not to soft, not to hard. The room had a clean smell when we walked in. The past reviews some complained about the noise from other rooms, but it was quite on the Friday and Saturday night that we stayed. The staff were real friendly, and the morning... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Tab H, Than you for telling us about your stay with us. We hope you enjoyed your stay in Omaha. Thank you for your feedback. We will pass this feedback on to our staff. They always appreciate hearing about their service. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort... More

Boynton Beach, Florida
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2013

Larissa, the front desk manager, bent over backwards to help me when I was in town for my dad's surgeries at the VA Medical Center. The location is perfect for anyone who needs to go to the VA, plus its practically on top of the zoo. Nothing is too far away. The rooms were clean, and the housekeeping staff friendly... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Chachabird, Thank you for telling us about your stay with us. We are so glad that we could accommodate you during your extended stay with us. We hope your father is doing so much better. We strive as a hotel to provide a clean,safe, and comfortable place to stay. Thank you so much for your time. We hope that... More

Kansas
Top Contributor
70 reviews 70 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 17, 2013

This is a fabulous hotel if you are going to be at the zoo. It is basically a 2 minute drive across the street to the zoo (or baseball stadium). It is NOT a 5 star hotel but it serves perfectly for a place to stay for a quick trip to Omaha. It has a breakfast station (juice, coffee, waffles,... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear nimbus74, Thank you for telling us about your stay with us. We value all guest feedback. Thank you for telling us your concerns about the pool. We will pass this feedback on to our staff. We are sorry for any inconvenience that you were caused. We use guest feedback to make the needed changes to the hotel to make... More

Blue Springs, Missouri
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2013

This is the best location if you are going to the Omaha Zoo. Also it's a good location to visit their Old Market district. We enjoyed the stay, but compared to other Comfort Inns, the rooms were a little tight, and the pool was tiny. The people don't watch the kids at the pool, and neither do their parents so... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear moeliz, Thank you for telling us about your stay with us. We appreciate all of your feedback. Thank you for your concerns about the pool area. We will make sure that we pass this feedback on to our staff. We use guest feedback to make the changes to the hotel to make it better for you, and future guests... More

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Additional Information about Comfort Inn at the Zoo

Also Known As:
Comfort Inn At The Zoo Hotel
Comfort Inn At The Zoo Hotel Omaha
Comfort Inn Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn
Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 70 hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Official Description (provided by the hotel):
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
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