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All 74 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
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Ranked #39 of 74 Hotels in Omaha
A recent review
4 of 5 stars reviewed 3 weeks ago
Heather K
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142 reviews from our community

Traveler rating
    43
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    23
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    11
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here after attending a concert at the Century Link center. Love this hotel's location right off of 80, across from the zoo. Also has easy access to the Old Market/downtown by going right down 13th St. Good variety of items for their hot breakfast too

Was this review helpful? Yes 2
Keystone, South Dakota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here a couple of years ago and loved it since we had the Grandchildren with us. When we were back to see the zoo in September we stayed at a big name hotel in Council Bluffs. Wish we would have stayed at the Comfort Inn at the Zoo instead. Has everything the big name hotel had and more.... More

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Independence, Missouri
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent one night at this property, everything was great the man at the front desk was friendly and helpful parking was limited other then that all was great. We stayed as to visit the zoo which is less then a mile from the hotel.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Scott, Thank you for telling us about your visit with us. We are so glad you and your family chose our hotel while you visited the zoo. Thank you so much for your feedback. We will pass it on to our staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely,... More

Kalispell, Montana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We had a great time! It was during the week so maybe on weekends the pool gets overcrowded since it is small but we were the only one's using it the first night. We had actually only planned to stay one night but after a long day at the zoo we decided to stay another night. The only thing in... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Hkmciver, Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the need for an elevator in the hotel. We are very sorry for the inconvenience. If you choose to stay with us again please mention this too us... More

Mount Cobb, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Our group of four adults and a five year old had traveled 633 miles from Granby, CO after a family reunion. We didn't know how far we would be able to drive on our way back to PA and chose to stop in Omaha for the night although we did not have a reservation. We were able to book a... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Carol, Thank you for telling us about your visit with us. We really appreciate your feedback about the hotel. We are so glad that we could accommodate you and your family during your trip. Thank you for mentioning Ashley. We will be sure to let her know about this review. Thank you for your time. We hope to see... More

1 review
4 of 5 stars Reviewed August 25, 2014

The staff was very helpful and polite! They had cookies at the front desk and an ice cream vending machine that our son just got a HUGE kick out of! They had an ATM in the lobby. The pool was a bit small, but worked just fine for our family of three. Their courtyard was lovely and hope to get... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Krysti, Thank you for telling us about your visit with us. We are so glad your chose us for your hotel needs. Thank you for telling us your concerns about the shower. We will be sure to pass that on to our maintenance staff. We use guest feedback to make the necessary changes to the hotel to make it... More

Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 20, 2014

We did not get in until 9 and were out by 10 the next morning but experience was nice. Rooms were clean. Breakfast good. Did not get a chance to enjoy the pools and I so wish I had a room in the courtyard area.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Terri, Thank you for telling us about your stay with us. We value all of your feedback.. We hope next time you will be able to enjoy the amenities. We strive to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Inn Omaha... More

Pilger, Nebraska, United States
1 review
5 of 5 stars Reviewed August 19, 2014

We planned a family trip to the zoo and wanted a motel closest to the zoo to get the whole family up and ready to go. What a very good decision that we made. Very nice and clean rooms, wonderful breakfast, nice pool area. Customer service was the best.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Amber, Thank you for telling us about your visit. We are so glad that you and your family stayed with us during your family trip to the zoo. We value you feedback, and will pass it on to your staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn... More

Fort Gratiot, Michigan, United States
1 review
4 of 5 stars Reviewed August 16, 2014

My husband and I stayed at this hotel the middle of July. The room was clean. When I booked the room, I asked about internet, and I was assured there was access in the rooms. There wasn't any signal in our room. I was given a number to call to have it restored, and after 1/2 hour with someone the... More

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Lori, Thank you for telling us about your visit with us. We are really sorry for the inconvenience with the internet service. We will pass this feedback on to our tech team. We are very sorry . Thank you for the feedback. We use feedback to make changes to the hotel to make changes to the hotel to make... More

Grand Junction, MI
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

If you are looking for a decent place to stay while traveling down I-80, this place fits the bill. Our room was clean and comfortable. The breakfast was typical and sufficient. BUT Here's some heads-up info: the pool is very small and quite "chemically" enhanced. I'm all for a clean swimming experience, but the odor was an assault on my... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Travelista, Thank you for telling us about your stay with us. Thank you for telling us your concerns about the pool area. We are very sorry that you were not completely satisfied with this are of the hotel. We are sorry if you were inconvenienced. We will pass this feedback on to our staff. We use guest feedback to... More

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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Number of rooms: 79
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

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