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All 73 Omaha hotels

Comfort Inn at the Zoo

2.0 of 5 Hotel   |   2920 South 13th Court, Omaha, NE 68108
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69%
Ranked #38 of 73 hotels in Omaha
A recent review
4 of 5 stars reviewed 4 days ago
Hkmciver Kalispell, Montana
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  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    41
    52
    23
    12
    11
See reviews for
58
34
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Kalispell, Montana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had a great time! It was during the week so maybe on weekends the pool gets overcrowded since it is small but we were the only one's using it the first night. We had actually only planned to stay one night but after a long day at the zoo we decided to stay another night. The only thing in... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Hkmciver, Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the need for an elevator in the hotel. We are very sorry for the inconvenience. If you choose to stay with us again please mention this too us... More

Mount Cobb, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our group of four adults and a five year old had traveled 633 miles from Granby, CO after a family reunion. We didn't know how far we would be able to drive on our way back to PA and chose to stop in Omaha for the night although we did not have a reservation. We were able to book a... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Carol, Thank you for telling us about your visit with us. We really appreciate your feedback about the hotel. We are so glad that we could accommodate you and your family during your trip. Thank you for mentioning Ashley. We will be sure to let her know about this review. Thank you for your time. We hope to see... More

1 review
4 of 5 stars Reviewed 1 week ago

The staff was very helpful and polite! They had cookies at the front desk and an ice cream vending machine that our son just got a HUGE kick out of! They had an ATM in the lobby. The pool was a bit small, but worked just fine for our family of three. Their courtyard was lovely and hope to get... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Krysti, Thank you for telling us about your visit with us. We are so glad your chose us for your hotel needs. Thank you for telling us your concerns about the shower. We will be sure to pass that on to our maintenance staff. We use guest feedback to make the necessary changes to the hotel to make it... More

Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not get in until 9 and were out by 10 the next morning but experience was nice. Rooms were clean. Breakfast good. Did not get a chance to enjoy the pools and I so wish I had a room in the courtyard area.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Terri, Thank you for telling us about your stay with us. We value all of your feedback.. We hope next time you will be able to enjoy the amenities. We strive to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely, Comfort Inn Omaha... More

Pilger, Nebraska, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We planned a family trip to the zoo and wanted a motel closest to the zoo to get the whole family up and ready to go. What a very good decision that we made. Very nice and clean rooms, wonderful breakfast, nice pool area. Customer service was the best.

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Amber, Thank you for telling us about your visit. We are so glad that you and your family stayed with us during your family trip to the zoo. We value you feedback, and will pass it on to your staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn... More

Fort Gratiot, Michigan, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel the middle of July. The room was clean. When I booked the room, I asked about internet, and I was assured there was access in the rooms. There wasn't any signal in our room. I was given a number to call to have it restored, and after 1/2 hour with someone the... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Lori, Thank you for telling us about your visit with us. We are really sorry for the inconvenience with the internet service. We will pass this feedback on to our tech team. We are very sorry . Thank you for the feedback. We use feedback to make changes to the hotel to make changes to the hotel to make... More

Grand Junction, MI
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a decent place to stay while traveling down I-80, this place fits the bill. Our room was clean and comfortable. The breakfast was typical and sufficient. BUT Here's some heads-up info: the pool is very small and quite "chemically" enhanced. I'm all for a clean swimming experience, but the odor was an assault on my... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Travelista, Thank you for telling us about your stay with us. Thank you for telling us your concerns about the pool area. We are very sorry that you were not completely satisfied with this are of the hotel. We are sorry if you were inconvenienced. We will pass this feedback on to our staff. We use guest feedback to... More

Independence, Missouri
Top Contributor
82 reviews 82 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we planned our trip my daughter booked the hotel closest to the Zoo. And it was. We could see the dome and here the apes in the evening. It really was nice. The rooms were clean and well maintained. The free breakfast was better than some places we've stayed which was a nice change. It was close downtown and... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Jo B, Thank you for telling us about your visit with us. We are glad that you and your family stayed with us. We are glad that they enjoyed the pool area. We value your feedback. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Comfort Inn at the Zoo More

Kansas City, Kansas
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 25, 2014

I'm usually comfortable staying at Comfort Inns, but this one bordered on questionable. First, the location one block off of 13th Street is convenient -- it's just north of the Zoo, and a few blocks south of The Old Market and many other downtown attractions. However, this stretch of 13th Street reminds me of a part of Kansas City KS... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Kim, Thank you for telling us about your visit to the hotel. We appreciate all of your comments and concerns about the hotel. We are very sorry that you were not satisfied with the breakfast service, or the ac in your room. We will bring these concerns to our staff. We use feedback to make the necessary changes to... More

Idaho
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 23, 2014

Hubby (65), myself (60), daughter, SIL, grandkids (ages 6 & 3) stopped here during a cross country trip for one night. We found a room at this property which had two queen beds and a fold-out sofa and accommodated all of us. . . which kiddies find so much fun . . . +/- A clean property, but it is... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Keyboardlady, Thank you for telling us about our stay with us. Thank you for your very detailed review. We are so glad your family stayed with us. Thank you for mentioning your concerns. We will use your feedback to make changes to the hotel to make it better. Thank you for choosing us. We hope to see you again... More

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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 
Number of rooms
79

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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