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Comfort Inn at the Zoo

2.0 of 5 2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
Comfort Inn at the Zoo
Comfort Inn at the Zoo
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147 reviews from our community

Traveler rating
    44
    55
    25
    12
    11
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63
36
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sioux Falls, South Dakota
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The beds are comfortable with a plethora of pillows of various types. The bathroom is spacious and clean. There is a small, indoor pool, but no spa. Breakfast is typical, with hot items and pastries both. I have stayed at this hotel in the past, but this visit was less than stellar. Our non-smoking room was obviously smoked in. All... More 

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MINNEAPOLIS
Top Contributor
145 reviews 145 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a two star type hotel this is top of the line. New look, very friendly front desk, clean, new, comfortable rooms, great price with hotwire, quiet and a wonderful hot breakfast with eggs, sausage and more. Wifi was strong. Parking is plentiful and there is a MCDonalds and BP Gas station next to the hotel. You see the Omaha... More 

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Lawrence, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a room here for an evening with friends followed by a day at the zoo. The staff were all very friendly and accommodating-even down to the custodians! They have a great outdoor patio area that is enclosed so the kids can play and go in and out of rooms without being disruptive. The pool is nice and they... More 

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New Hartford, New York
Top Contributor
79 reviews 79 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am generous in giving an average rating due to its great location to downtown & the zoo. Besides that there were issues: There was mold on the tub, with a poor caulking job there and around the sink. The bathroom ceiling needed painting due to a probably leak above. The lack of yogurt, jelly, & cream cheese for breakfast... More 

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Kansas City, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

This is a great location in Omaha. We went to the zoo, and then to the pumpkin patch. It is located close to I-80 so it is easy to find your way around. It was a nice, clean, friendly and reasonably priced place to stay. The breakfast was awesome and the kids enjoyed the pool. The beds were comfortable. Will... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear 325Deb, Thank you for telling us about your visit with us. We are so glad you and your family stayed with us. We are so glad you got experience Omaha. We are glad that you enjoyed the breakfast, and the pool. We will be sure to pass this feedback on to our staff. Thank you for your time. We... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed here after attending a concert at the Century Link center. Love this hotel's location right off of 80, across from the zoo. Also has easy access to the Old Market/downtown by going right down 13th St. Good variety of items for their hot breakfast too

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Heather, Thank you for telling us about your visit with us. We are so glad you chose our hotel for your hotel needs. We hope you enjoyed the concert that you attended. We value your feedback. Thank you for staying with us. We hope that you will consider us again in the future. Sincerely, Comfort Inn at the Zoo... More 

Keystone, South Dakota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stayed here a couple of years ago and loved it since we had the Grandchildren with us. When we were back to see the zoo in September we stayed at a big name hotel in Council Bluffs. Wish we would have stayed at the Comfort Inn at the Zoo instead. Has everything the big name hotel had and more.... More 

Was this review helpful? Yes 9
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear going m, Thank you for telling us about your visit with us. We appreciate your feedback. We are so glad you and your family stayed with us. We are glad you returned to the hotel. We value your feedback. We will be sure to pass it on to our hotel staff. Thank you for your time. We hope to... More 

Independence, Missouri
Senior Contributor
34 reviews 34 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

Spent one night at this property, everything was great the man at the front desk was friendly and helpful parking was limited other then that all was great. We stayed as to visit the zoo which is less then a mile from the hotel.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Scott, Thank you for telling us about your visit with us. We are so glad you and your family chose our hotel while you visited the zoo. Thank you so much for your feedback. We will pass it on to our staff. Thank you for your time. We hope that you will consider us again in the future. Sincerely,... More 

Kalispell, Montana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We had a great time! It was during the week so maybe on weekends the pool gets overcrowded since it is small but we were the only one's using it the first night. We had actually only planned to stay one night but after a long day at the zoo we decided to stay another night. The only thing in... More 

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Hkmciver, Thank you for telling us about your visit with us. Thank you for all of your comments and concerns about the hotel. Thank you for telling us your concerns about the need for an elevator in the hotel. We are very sorry for the inconvenience. If you choose to stay with us again please mention this too us... More 

Mount Cobb, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 27, 2014

Our group of four adults and a five year old had traveled 633 miles from Granby, CO after a family reunion. We didn't know how far we would be able to drive on our way back to PA and chose to stop in Omaha for the night although we did not have a reservation. We were able to book a... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Carol, Thank you for telling us about your visit with us. We really appreciate your feedback about the hotel. We are so glad that we could accommodate you and your family during your trip. Thank you for mentioning Ashley. We will be sure to let her know about this review. Thank you for your time. We hope to see... More 

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Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Number of rooms: 79
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn

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