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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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Comfort Inn at the Zoo
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Comfort Inn at the Zoo
Comfort Inn at the Zoo
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mequon, Wisconsin
Level Contributor
90 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our second stay at this Comfort Inn. Clean and pleasant stay. Good breakfast. They don't have an elevator and I forgot to request first floor, so we had a bit of lugging to do. Biggest complaint? Slow and spotty WiFi. Really? Upgrade, please. Great location close to zoo and I80 and a quick 10 minute drive to the old town... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Any other company used to book rooms is not a guaranteed room. For example, we used priceline and booked a room. When we checked in they didn't have the reservation. Luckily we printed our copy of the reservation and brought it with us. The room next to ours kept slamming the door and tv up loud until midnight when we... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed three nights, booked ahead of time, smooth check-in. Chose this because of convenience to the zoo. It was just a few blocks making the zoo easy to get to. Great breakfast. Room cleaned daily. Great staff!! The only downfall was the pool was a little smaller than I was hoping for.

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear bardinelli, Thank you for telling us about your stay with us. We are glad you chose us for your hotel needs. We are glad you enjoyed the breakfast, as well as the staff. We will be sure to pass this feedback on to our hotel staff. Thank you for time. We hope to see you again in the future.... More 

Winchester, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Up to date hotel with modern bedding , tv's, bathrooms & microwaves plus small refrigerators. Clean & friendly staff. Nice free breakfast including cereal, juices, Coffee, biscuits & sausage gravy, sausage links, eggs, yogurt, fruit. Nice eating area for breakfast & comes in handy if you order a pizza. Next to a gas station, McDonald's & Jimmy John's. Less than... More 

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We really appreciate all of your comments about the hotel. Thank you for giving us your feedback about the pool. We are very sorry for the inconvenience that you were caused. We will use this feedback to make changes to the hotel to make it better for you,... More 

Parkville, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although I only rated this facility 3 Stars overall I must say that the Motel was clean, the staff was very polite and helpful and the location is very convenient. Located just off I-80 in Omaha, Nebraska just across the street from the Henry Doorly Zoo and a 5 minute drive to Omaha's famed 'Old Market'. The free breakfast was... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Warren, Thank you for telling us about your stay with us. We are glad you chose our hotel. Thank you for telling us your feedback about the breakfast. We will use this feedback to make changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope to see you again... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were passing thru Omaha and I was looking for a room close to I-80 that was not too pricey. The hotel is right off the interstate and very close to downtown, which has plenty of very nice restaurants. Room on first floor was just as expected, clean and neat. We left at 5am the next morning and breakfast was... More 

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ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Dick B, Thank you for telling us about your visit with us. We are glad you and your family enjoyed the breakfast service. We are so glad you and your family stayed with us. We will pass the feedback on to our hotel staff. Thank you for your feedback. We hope to see you again in the future. Sincerely,... More 

Kailua Kona
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After driving all the way down from Minnesota and driving in the horrendous Omaha rainstorm, we got to the motel after 11pm. The front desk honored the discount coupon from one of those motel coupon magazines for us. Thank goodness they had a room available for us; first room, first floor with view of the pool and office. The room... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for telling us about your stay.. We are glad we could accommodate you during the storm. We value your feedback. Thank you for telling us your thoughts about the water leaking . We will pass this feedback on to our hotel staff. We are sorry for the inconvenience. We will use this feedback to make changes... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2015

I chose this Comfort Inn due to proximity to the excellent Omaha zoo. Can't beat that: one mile! The Inn is a large facility, with parking in front of the building. The lobby, pool, and breakfast area are spacious and comfortable. My room was of a high standard: good lighting, comfortable bed, plenty of outlets for electronics. The only "problem"... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Alan, Thank you for telling us about your stay. We are so glad you stayed with us. We are very sorry for the hotel noise. We are very sorry for any inconvenience that you were caused because of this. We use feedback to make changes to the hotel to make it better for you , and future guests. Thank... More 

Draper, Utah
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 19, 2015

This is a typical comfort inn. Budget and with no frills. The breakfast is nice, but the eating area is small and can be hard to find an table. Several mornings I took the food back to my room. If you want more of a old market hotel, then stay nearer to old market. This place is only good for... More 

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Independence, MO
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed 2 nights recently during a trip to visit Omaha and Council Bluffs. The staff was very nice, and the hotel and indoor pool was clean and well maintained. Our only complaints are the lack of elevator and the bathroom door in our room did not have a lock. The location of the hotel was excellent. Right off of... More 

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear prowler7, Thank you for telling us about your visit with us. We are so glad you stayed with us. Thank you for all of your comments, as well as your concerns. We are very sorry for any inconvenience that you were caused. We use feedback to make the necessary changes to the hotel to make it better for you,... More 

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