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Country Inn & Suites By Carlson, Omaha West

#16 of 80 Hotels in Omaha
Certificate of Excellence
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11818 Miami Street, Omaha, NE 68164
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1 room 1 adult
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Omaha West
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Frisco
1 review
3 of 5 stars Reviewed November 9, 2015

Much more minimal than expected. The suite had a refrigerator, stove top with two burners and no microwave. Problem was that we wanted the space and kitchen area since we are traveling with twin toddlers. With zero kitchen items available, only the fridge was helpful with their milk.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Rita L
Lincoln
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

This was our second visit as the location is so convenient. Once again room was comfortable and clean. Some of the staff were not too friendly and ignored us. Breakfast is not as good as other inn and Suites we have visited this week. Men's rest room had no paper! Needs more TLC in some minor details. Good value nevertheless!

Helpful?
Thank Fly320Lincoln
gmgeorgia, General Manager at Country Inn & Suites By Carlson, Omaha West, responded to this review

Dear Fly320Lincoln, Thank you so much for the 4 star rating you gave us. I am concerned with a couple of your comments and want you to know that we take Customer Care serious and are disappointed that we let you down in a couple of areas. I have taken the time to address your concerns with each department head... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2015

Room was average to good, a little outdated in the décor and wallpaper in bathroom. Pool was on the small side but better than nothing. Breakfast was good and the lady running the breakfast area was the star of the hotel. She deserves a raise!

Helpful?
1 Thank Adam M
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