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All 73 Omaha hotels

Candlewood Suites-Omaha Airport

2.0 of 5 Hotel   |   2601 Abbott Plaza, Omaha, NE 68110
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57%
Ranked #45 of 73 hotels in Omaha
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
Rich G New York City, New York
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42 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
New York City, New York
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is new and very convenient with an airport shuttle. Staff is friendly, rooms are clean and the onsite store is convenient with a convenience store a minutes walk away. The only drawback would be if you were looking for many food delivery options because you would be out of luck...

Was this review helpful? Yes
Erin S, General Manager at Candlewood Suites-Omaha Airport, responded to this review

Rich, Thank you for taking the time to respond with a review. I'm glad your overall stay was pleasant. I hear what you are saying about restaurants not delivering to us. I want you to know I have started to build relationships with some of the local restaurants, encouraging them to deliver to our guests. We look forward to seeing... More

Austin, Texas
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The choice was mine since it had an airport shuttle, although someone else booked it. Their was some miscommunication re: location of the shuttle by the Front Desk staff: they said to go to one spot and the shuttle was at another spot for a while. I waited about 20 minutes, then went back into the terminal and called again.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites-Omaha Airport, responded to this review

Dear cm632000 , Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the issues... More

Vila Velha, ES
Top Contributor
270 reviews 270 reviews
214 hotel reviews
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed June 14, 2014

We stayed one night in this hotel of our three nights in Omaha (very nice town in deed!). The staff was very helpful and friendly. The room was big and the bed very soft and we had an excellent restful sleep. Behind the hotel is a sitting area where you can smoke and drink in peace. Excellent in a worm... More

Was this review helpful? Yes
Erin S, Director of Sales at Candlewood Suites-Omaha Airport, responded to this review

First I would like to thank you for taking the time in taking the survey and replying to it. Every survey helps the hotel in reveiwing it's policies and also help with customer service for every guest. I am happy that you enjoyed your stay with us, and if you need anything please do not hesitate to contact the hotel.... More

Ambler, Pennsylvania
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 13, 2014

Fine. Okay. Adequate. Passable. Serviceable. You'll have to fill in the sixth. A local colleague booked this spot for me, near the Omaha airport. The rooms are big enough with refrig and range, if that matters to you. it's convenient to the airport for sure. But it has the feel of an older property, the wear shows and like many... More

Was this review helpful? Yes
Erin S, Director of Sales at Candlewood Suites-Omaha Airport, responded to this review

Dear CLF422, I would like to take this time and thank you for taking our hotel survey. Even though it wasn't the best survey, it still does help the hotel with either mistakes that we have made or anything that can help make your stay more enjoyable. I am sorry that you felt the hotel is aging. Well you're right,... More

Top Contributor
85 reviews 85 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed June 10, 2014

I made a reservation in Feb 2014 for this hotel at the rate plan of $74.99/night. TODAY I received a letter in the mail from GM Erin Sindelar stating that "...if for any reason you check out earlier... the hotel will be charging you... $179.99 I resent the "bait and switch" and now I must cancel my trip because I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites-Omaha Airport, responded to this review

Dear Chuckwud, Thank you for taking the time to write your review. We appreciate you bringing your concern to our attention. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your reservation in further details.I have sent you a private message in an effort to obtain more information. I look... More

Omaha, Nebraska
Top Contributor
111 reviews 111 reviews
52 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 31, 2014

I fly out of Omaha all the time. Used to stay loyally at another hotel in same area. But recently it has gone downhill. I have tried this place a few times. It's okay. Not amazing. I have tried all the hotels in that area. If you don't need a free breakfast. This seems to be best bet. No major... More

Was this review helpful? Yes 1
Erin S, Director of Sales at Candlewood Suites-Omaha Airport, responded to this review

I would first like to thank you for your response. Those that respond to the survey's really do help a hotel understand what their guest are asking for, and it will also help with how we handle things in the future. I would also like to thank you for staying with the Candlewood Suites Omaha Airport, and giving us a... More

Kitchener, Canada
Top Contributor
71 reviews 71 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 7, 2014

I stayed at the Candlewood Suites near the Omaha airport for two nights in April while on business. The location, close to the airport, is great, but there is nothing in the immediate area in terms of restaurants, clubs, movies or shopping. The hotel is a moderately priced long-stay property, so the rooms are fitted out with a full kitchenette,... More

Was this review helpful? Yes
Erin S, Manager at Candlewood Suites-Omaha Airport, responded to this review

Good Afternoon Doug, I would like to thank you for the review on Trip Advisor, and also I would like to apologize for your trouble with the bathroom. We take great pride in keeping our guest happy, and with our Maintenance Manager not being on property that day, we didn't want you to keep you in a room with a... More

Boone, Iowa
Top Contributor
206 reviews 206 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 15, 2014

Staff was great. Loved the onsite store. Sheets were old and bumpy (when worn too much they become rough) these were too old. Shower had no safety tape on the inside of the tub, very slippery and dangerous. Also, there was about a half inch rise between the dining area and the bedroom, just enough to catch your toe, especially... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites-Omaha Airport, responded to this review

Dear Azona50036, Thank you for taking the time to review our property. I am pleased to note that you liked the location of our hotel as well as the room amenities, friendly staff and cupboard. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and... More

Bartow, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2014 via mobile

I stayed at this hotel for 36 days and I have absolutely no complaints and would recommend it for anyone staying in Omaha. The staff was the most pleasant and helpful of any hotel I have ever stayed at and my career involves motel living most of the year. I saved a lot of money on restaurants by having a... More

Was this review helpful? Yes 1
Erin S, General Manager at Candlewood Suites-Omaha Airport, responded to this review

Thank you for your kind words! It's amazing how we can develop such a connection with our guests, when they are with us for an extended period of time like you were. Glad to hear you enjoyed the new gas grills we purchased this year. They are always such a huge hit with our extended guests. Hopefully business will bring... More

Comox, Canada
Top Contributor
119 reviews 119 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 23, 2014

This hotel meets the usual standards for cleanliness and amenities for its class. It also meets the usual standards for the "Candlewood" brand. So that's all very nice. For those using Omaha airport, it is certainly very convenient. However, central Omaha is not much further from the airport, with a wide variety of hotels and restaurants available. If using Omaha... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites-Omaha Airport, responded to this review

Dear fred_cameron, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

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Additional Information about Candlewood Suites-Omaha Airport

Address: 2601 Abbott Plaza, Omaha, NE 68110
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites-Omaha Airport 2*
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Also Known As:
Candlewood Suites-Omaha Airport Hotel Omaha

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#5 Green Hotel in Omaha
Hotel Class
Official Description (provided by the hotel)
Stay at one of the Newest Omaha, Nebraska Hotels The Candlewood Suites - Omaha Airport hotel's convenient location is near highway 75, I-480, I-680 and 29. This is the ideal place for extended stay travelers in Omaha, Nebraska because we're near Eppley Airfield (OMA) and we offer a free airport shuttle. Our Omaha hotel is located near a variety of attractions, such as the IMAX theater at the Henry Doorly Zoo and movies at the Star Cinema. You can enjoy sporting events and concerts at the area's many venues, including The Centurylink and Mid-America Center, both of which are a short drive from our hotel. Omaha's nearby Old Market is a historic spot, and boasts a concentration of museums, art galleries, restaurants and boutiques. Our Omaha hotel is convenient to the Mid-America Convention Center, the Department of Homeland Security, TacAir, Lozier, Conagra, Creighton University & Medical Center and the University of Nebraska - Omaha. Our hotel's meeting room and 24-hour business center make doing business in Omaha easy. Unlike other extended stay hotels in Omaha, we offer free amenities like high-speed Internet access and guest self-laundry facilities. Our spacious suites offer a 'home away from home' feeling, complete with a fully equipped kitchen, comfortable bedding, a large workspace and a 32-inch TV with a DVD player. For the comfort you deserve, stay at the best of Omaha's airport hotels. ... more   less 
Number of rooms
82

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