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All 69 Anchorage hotels

Courtyard by Marriott Anchorage Airport

3.0 of 5 Hotel   |   4901 Spenard Rd, Anchorage, AK 99517-3295
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65%
Ranked #26 of 69 hotels in Anchorage
A recent review
3 of 5 stars Reviewed May 29, 2014
barmach Chandler, Arizona
  • Reviews (212)
  • Photos (54)
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212 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Anchorage Airport
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Chandler, Arizona
Top Contributor
141 reviews 141 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 29, 2014

Yes the lobby has been renovated, but what about the rooms? While breakfast is not included, this is the first hotel in some time that does not have coffee available in the morning. Sending me to your bistro to purchase a cup of Starbucks is not the first thing I want to hear in the morning. After my stay here... More

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NMS-Lodging, Manager at Courtyard by Marriott Anchorage Airport, responded to this review

Hello, First I would like to thank you for taking time to write a review regarding your recent stay at the Anchorage Airport Courtyard by Marriott. We appreciate your feedback and strive for customer satisfaction. We will be renovating our rooms this coming October and are excited for our guests to see the newly designed rooms! Thanks again for your... More

Dallas, Georgia
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2014

We needed a clean comfortable room for our first night in Anchorage, It is super convenient to the airport and just a 5 -10 minute drive to downtown. Check in and out was a breeze, staff was great, room was clean and comfortable.

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Eugene, Oregon
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 11, 2014

If you are catching an early fligt or comming in late is is a great landing pad. Comfy rooms, need the airport so suprt conveinient. I drove in late from Homer and had an early flight next day. Staff super friendly, hang out and work zones great, free wi-fi and laundry facilities. Up to date decor and cozy too! Free... More

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North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2014 via mobile

In Anchorage late April - early May. Meeting facilities were great and the staff went out of their way to accommodate our needs. The guest rooms were clean and we'll maintained. This hotel apparently is popular with seasonal workers and businessmen traveling to/from oil fields, etc. in all parts of Alaska. It gets used! The management and staff do a... More

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Palmer, Alaska
1 review
1 of 5 stars Reviewed April 29, 2014

Customer Service was terrible! Soap stains left in bathtub/shower. I think this hotel tries to scam honest people out of money! I was charged twice for one room. When I arrived at the hotel I was told there wasn't two rooms that I made reservations for. I called after booking to have two rooms placed near eachother due to my... More

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NMS-Lodging, Manager at Courtyard by Marriott Anchorage Airport, responded to this review

Hello, First I would like to thank you for the feedback, and second please accept my sincere apology for the experience you received with your stay. This is not how we like to represent our hotel. I am very sorry you feel you were scammed by the double charge that occurred with your stay. I can ensure you this does... More

Anchorage, Alaska
1 review
2 of 5 stars Reviewed April 24, 2014

So, I stayed one night here because I couldn't get a room at the place I stay regularly. Bed and room were nice, although the pillows weren't that good. Decided to go sit in the hot tub to relax. Nice indoor pool area with sauna and got tub, unfortunately someone forgot to pay the heating bill because the hot tub... More

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NMS-Lodging, General Manager at Courtyard by Marriott Anchorage Airport, responded to this review

Hello- Thank you for taking the time to provide feedback on your recent stay at the Courtyard Anchorage. I sincerely apologize for the inconvenience during your stay. We did experience a mechanical issue that effected the heating of the hot tub which has been repaired. Thanks again for your input. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

Service was excellent. I had the jacuzzi/spa room so didn't take advantage of the pool or hot tub. It was nice to be able to order from the bistro for lunch/dinner and relax outside because it was warm. Business center was spacious.

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Woodbury, Minnesota, United States
Top Contributor
56 reviews 56 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 15, 2014

What was good: Staff was great. Bar served good wings and conversation. Room was clean. Bed was comfortable. Not so good: Location (unless you want very convenient to the airport...then it's awesome). Just not convenient to much of anything. Fitness room...just plain bad. In-house breakfast. (To be fair though, I do NOT like any Courtyard breakfasts. Marriott really screwed up... More

Was this review helpful? Yes 1
NMS-Lodging, Manager at Courtyard by Marriott Anchorage Airport, responded to this review

Hello, It is very appreciated to hear back from our guests on their stay with us at the Anchorage Courtyard, whether good or bad. We strive to satisfy our guests needs and take all comments and suggestions very seriously. Thank you for taking time to give us a review on your recent stay. I am very happy to hear that... More

Alaska, Oregon, China
Contributor
18 reviews 18 reviews
13 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed April 5, 2014

You pay $200+ for a room and they can't even offer a bowl of cereal? Rip off. They try to get you to pay a ransom for some mediocre food in the Bistro. Close to Airport but far from city center. Better options available

Was this review helpful? Yes 1
NMS-Lodging, Manager at Courtyard by Marriott Anchorage Airport, responded to this review

Hello- Thank you so much for taking the time out of your day to give the Anchorage Courtyard a review. We like to hear when we have not satisfied our guests so that we can work to improve our short comings. Unfortunately, Courtyard Marriott's do not offer the complimentary breakfast services. We do however, have a restaurant onsite that has... More

Saint Louis, Missouri
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2014

My son and I spent 2 days at this hotel before beginning a week-long snow machine excursion into the Alaskan back country. Like other hotels in this franchise, this property was neat and tidy and the beds, pillows and bath linens were are all comfortable and clean. Also, in the lobby, we loved the interactive electronic map that enables you... More

Was this review helpful? Yes 2
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Additional Information about Courtyard by Marriott Anchorage Airport

Address: 4901 Spenard Rd, Anchorage, AK 99517-3295
Phone Number:
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Anchorage Airport 3*
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Also Known As:
Courtyard By Marriott Anchorage Airport Hotel Anchorage
Courtyard Anchorage Airport
Anchorage Courtyard
Anchorage Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Business Hotel in Anchorage
Hotel Class
Official Description (provided by the hotel)
Courtyard by Marriott surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms with plush bedding, well lit work desk with ergonomic chair, two phones with data ports, complimentary wireless internet access, microwave & refrigerator, complimentary weekday newspaper and in-room coffee. Plus, it's close to the airport and we offer complimentary airport shuttle service. Enjoy our newly redesigned lobby, with coffee and cocktail bar and media pods. The Bistro serves breakfast and dinner.When you need to unwind at the end of the day, take advantage of our swimming pool, whirlpool and exercise room. Courtyard: the hotel designed by business travelers. ... more   less 
Number of rooms
154

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