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Holiday Inn Express Anchorage

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4411 Spenard Rd, Anchorage, AK 99517
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Holiday Inn Express Anchorage
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Holiday Inn Express Anchorage
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241 reviews from our community

Traveler rating
    89
    99
    36
    10
    7
See reviews for
62
68
23
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alaska
1 review
5 of 5 stars Reviewed 1 week ago

Thank you for a wonderful stay. The room was very clean and quiet. The housekeepers worked so hard, they smile and greet you every time they see a guest walk past them. Breakfast was perfect, lots of choices. Front desk was very helpful and knowledgable, thanks to Erica for the restaurant recommendations. She was always helping the guests out with... More 

Was this review helpful? Yes 1
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Jean M, Thank you for sharing your recent stay on TripAdvisor! I am happy to hear that you enjoyed your experience. We look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Seattle, Washington
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights while on (non-oil or gas-related) work assignment in Alaska in 04/2015. Airport shuttle available 24/7. Reception staff like virtually everyone I met in the state was welcoming and friendly. Rooms followed the standard Holiday Inn Express template, which is fantastic because I really love knowing what I'm getting before I get there. Same reason I'm... More 

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello MD2Be, Thank you so much for your kind words regarding your recent stay with us at the Holiday Inn Express Anchorage. I am proud to hear that the Holiday Inn Express is becoming your hotel brand of choice! I appreciate your loyalty and look forward to welcoming you back the next time you are in Anchorage! Sincerely, Tia Lewis... More 

Sacramento
Top Contributor
120 reviews 120 reviews
51 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Good: Room 354 very quiet. Room was clean and pretty large. Comfy bed, plenty of pillows. Very easy to find from airport and easy access to restaurants, fast food, gas station, main road. Staff at front desk nice. Postcards and stamps available plus mail drop. Book loan shelf available in ‘computer room’. Coffee was decent and kept full and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear KOSacramento, Thank you for taking the time to express your thoughts and concerns. It is really nice to know that you have noticed the cleanliness of the room. On the other hand, please accept my apologies for the inconvenience you had over some of the hotel facilities and amenities. Kindly be assured that we treat this matter seriously as... More 

Orlando, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are looking for a warm room, and a roof over your head, this hotel may have it. Do not look forward to the breakfast. Cool or cold microwave eggs and meat, fruit that is old and bruised. If closing time is 10 AM they really mean most things will run out by about 9:45 and they close at... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear Ken B, Thank you for your feedback regarding your recent visit at our hotel. I certainly apologize for the inconveniences you experienced over the unsatisfactory service you received from the staff. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another... More 

Opelousas, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

There are kids crying and running up and down the hallways screaming and the management does nothing! They think it's "cute". The maid staff work all day long banging stuff and have no regard for privacy and quiet that you are paying for, the halls are full of garbage (see pics) and racks almost all hours. If you are here... More 

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Owen M, Thank you for sharing your concerns regarding your recent stay. I apologize that your noise complaints were not taken seriously and that you found our housekeeping carts to be intrusive in the hallways. Our housekeeping staff works hard cleaning rooms and accommodating guest requests for room service throughout the day and into the evening if necessary. Many... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

We arrived at about 5 am gave them a call on courtesy phone at airport. Short time later was picked up. When we arrived everthing was organised just had to pick up keys and was able to go straight to our room. Very compfy bed,staff were very helpful and friendly. Would recommend staying here, breakfast was nice:-)

Was this review helpful? Yes 3
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Brad H, Sorry for the delay in response. We thank you for sharing your experience on TripAdvisor. I am glad to hear that you had an enjoyable stay. We look forward to welcoming you back the next time you are in in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for one night before driving from Anchorage to Seward to visit family. This was a classic Holiday Inn Express experience - Lots of value for a very reasonable price. Service was friendly, room was clean and comfortable, wifi worked, up to date flat screen TV, and a serviceable breakfast. The bed was quite comfortable and I enjoyed the... More 

Was this review helpful? Yes 3
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Brad H, Thank you for sharing your recent experience with us on TripAdvisor. I am pleased to hear that you had an enjoyable stay. Thank you for choosing Holiday Inn Express Anchorage while in Alaska visiting your family. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Homer
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed there for two nights. It was clean and comfortable.Lots of pillows. The staff was very nice and helpful.They all had smiles on their face. I recommend anyone to stay here. I will stay here again.

Was this review helpful? Yes 2
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello joyfuldj, Thank you for recommending our property on tripadvisor! I'm happy to hear that you enjoyed your stay and found our staff to be happy. I will make sure to share your comments. Thank you again for choosing Holiday Inn Express for your Anchorage accommodations. We look forward to welcoming you back the next time you're in town. Sincerely,... More 

Top Contributor
66 reviews 66 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 27, 2014

Really convenient to the airport and Gwennies is just a short walk. The room was clean and pleasant. Everything in place and working. I arrived early in Anchorage and they let me check in early. A really good value especially with the kind of comparative rates you see in Anchorage I would definitely stay here again!

Was this review helpful? Yes 2
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello 75montana, Thank you for choosing Holiday Inn Express for your Anchorage accommodations! I am happy to hear you were able to check in early and relax. We really do appreciate you sharing your experience on tripadvisor. Thank you again for your comments. We look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis... More 

Port Orchard, Washington
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 5, 2014

The Holiday Inn Express is really close to the airport, super value, decent clean rooms. I had to make faxes and scans, they did it for free and were really nice about it. Decent continental breakfast each morning. Great little teriyaki place and Wendy's just a minute walk from the front door. Free airport shuttle to and from the hotel... More 

Was this review helpful? Yes 2
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Wanderer0213, Thank you for your recent stay with us at Holiday Inn Express Anchorage. We value your loyalty and appreciate you taking the time to share your experience on TripAdvisor. I am happy to hear that you had an enjoyable stay and look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis General... More 

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