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Holiday Inn Express Anchorage

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4411 Spenard Rd, Anchorage, AK 99517
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Holiday Inn Express Anchorage
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai Region, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

This hotel is your basic express business hotel located within walking distance to the Anchorage airport. Pros: The room is about 20 square meters, clean, with a good bed, decent bathroom, and plenty of parking. Guest services staff is professional and quick. Cons: The wireless internet is extremely slow, which is a fundamental flaw given the purpose of the hotel... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 3 days ago NEW

I called hotel intentionally before booking as we had 5 people coming. I specifically asked that the room price would accomodate the five of us when I booked. They assured me it would. I arrived and it did not have the roll-away bed but they promptly delivered within a few minutes. When I checked out they attempted to charge me... More 

Was this review helpful? Yes
Tallahassee, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel has the most friendly, professional staff I have ever encountered. The rooms are spacious and spotless, the beds are comfortable, the breakfast offerings are plentiful and fresh, and the staff goes out of their way to make sure that you are comfortable. If we are ever in Anchorage again, this will be the only hotel at which we... More 

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Brentwood, California
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband came for business and I joined him for some time away. This place was very comfy and clean. The people who worked there were friendly. Loved they had breakfast and they have a free shuttle. They hotel has free wifi, a pool, and exercise room. It fits and exceeded the standards of Holiday Inn Express. Glad we stayed... More 

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello AdrienneLL, I'm happy to hear that you were able to join your husband in Alaska and that you had a pleasant stay. Thank you for sharing your experience. I look forward to welcoming you back the next time your travels bring you to Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express More 

Knoxville, Tennessee
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a nice Holiday Inn Express. They have a complimentary shuttle that will pick you up at the airport, which is helpful. The beds were very comfortable, the wifi worked well, then breakfast was great, and it was conveniently next to several restaurants. They had dark curtains, which was helpful since the sun sets so late/rises very early.... More 

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello lesliebug, Thank you for sharing your recent experience at the Holiday Inn Express Anchorage. I'm pleased to hear that you enjoyed your stay. I hope the cruise was just as relaxing. Thanks again for your comments. We hope you keep us in mind the next time your adventures bring you to Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn... More 

Lake Zurich, Illinois, United States
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just stayed one night while we waited to fly out to our final destination. The rooms were clean and updated and the bed was comfortable. The bathroom was clean and had a nice showerhead with great water pressure. There was a nice Breakfast selection and it best of all it was Free! The hall carpet and elevator could use... More 

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello John_Barrington, Thank you so much for sharing your experience on TripAdvisor! I'm thrilled to know that we "impressed" you. Thank you so staying with us during your layover in Anchorage. We are definitely looking into the carpet in the hallways and elevator and appreciate the feedback. We hope to see you the next time your travels bring you to... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 4 days at Anchorage . Anchorage is a breathtaking place, and the hotel was just 5 minutes from the airport and 15 minutes from the wonderful Seward Highway. The service was good. Stefan , in particular was very good. The rooms were spacious , Wifi was good and the room was clean. I would have rated it 5... More 

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Gopal, Thank you so much for sharing your experience on TripAdvisor. I'm so happy that you had an enjoyable stay and apologize again for the billing error. Thank you for bringing it to our attention so we can use it as a training tool for our newer desk agents. I hope to see you again the next time your... More 

Lakewood Pierce County, Washington
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Several people from my company stayed here while we were in town for business and we weren't disappointed. The staff was very friendly, breakfast was tasty, and we were half way inbetween the city and the outlying parks. Easy access to everything Alaska has to offer if your looking for more than a business trip.

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Jane B, I'm so glad that you were able to enjoy the "best of both worlds"! Thank you for sharing your experience on TripAdvisor! We hope to see you again the next time your travels bring you to Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived after train trip from Seward. Looked good from outside but.... Only luggage trolley was dirty (vomit?). Still not cleaned by next morning. Carpets look dirty and in need of replacement or good steam clean. Room basic but clean. Went out to visit Museum and came back to find room had not been serviced. Not happy as same thing happened... More 

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello petpat2, I would like to start by apologizing for your recent experience. We strive for 100% guest satisfaction, and from your review it's clear that we fell short of your expectations. Please rest assured that the issues you encountered have been immediately address so we can prevent future occurrences. Thank you for your valuable feedback. We hope you can... More 

Albuquerque
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

Excellent hotel very friendly staff great breakfast, fast airport shuttle they had a freezer we could put our fish in returning from Sterling. Close to downtown, Close to Lake Hood seaplane base and Spenard lake

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello David R, Thank you for your review of the Holiday Inn Express Anchorage. Our friendly staff will be happy to hear that you found our services and location convenient. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

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