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All 69 Anchorage hotels

Holiday Inn Express Anchorage

2.5 of 5 Hotel   |   4411 Spenard Rd, Anchorage, AK 99517
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82%
Ranked #12 of 69 hotels in Anchorage
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
132DanM London, United Kingdom
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202 people have reviewed this hotel

Traveler rating
    72
    85
    31
    8
    6
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52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

In Feb 2014 myself and my family spent a week at this hotel whilst we explored Anchorage and the surrounding area. The rooms were clean, spacious and had a good free WiFi connection and free breakfast. There was a safety deposit box in the room and the staff were always friendly and helpful. As you walk out of the hotel... More

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San Tan Valley, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have traveled to Anchorage a few times for work and I stayed at the Crowne Plaza previously (which I believe is part of the same chain), but this was far better. Great location, close to food places, easy to get in and out of. Rooms were great, breakfast was awesome and the staff was super friendly. Location was quite... More

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Thank you for taking the time to review our property and share your recent stay. We realize there are many choices when choosing a hotel in Anchorage and very much appreciate you choosing us. We look forward to welcoming you back the next time your travels bring you to Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More

Alaska
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Free shuttle - even at oh dark thirty when I arrived. Room hazard fridge & micro. Everything new & shiny. Breakfast buffet included & a step up but still a chain breakfast bar with depressing styrofoam plates. Nice selection of tea, juice, fruit.

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Thank you for taking the time to share your recent stay with us. We certainly appreciate you choosing us for your Anchorage accommodations. I am glad to hear that you enjoyed your stay even if our plates weren't ideal. Thanks again for your comments. I will make sure to share with my staff. I look forward to welcoming you back... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here after arriving on a late flight into Anchorage. The shuttle service was prompt and friendly. The front desk was efficient and nice. The beds were warm and cozy. The breakfast was fine. It was exactly what we needed before heading out to another Alaska destination.

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

I am so pleased that you found your recent stay to be "exactly what you wanted!" Thank you for taking the time to share your experience and comments with us. We look forward to welcoming you back the next time your travels bring you to Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More

Homer, Alaska
1 review
4 of 5 stars Reviewed 4 weeks ago

I have stayed at the Holiday Inn Express Anchorage before, and remember having an awesome breakfast. This was the case again. However, we stayed in the "Whirlpool Suite" on the top floor, and my husband and I were NOT impressed. To us, a whirlpool should be large enough to accommodate two people - this was definitely not. It also wasn't... More

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Amy J, Thank you for taking the time to share your recent experience with us. I am glad to hear that you found our breakfast to be satisfying. I do apologize for the condition of your Jacuzzi tub. I have alerted the housekeeping staff to ensure that the jets are not overlooked again. Thank you again for sharing your... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 9, 2014 via mobile

Right now I am on the phone trying to comfort my daughter that was staying at this hotel. Hotel staff opened the door for a stranger to enter her room at 2am. My daughter was awakened from a dead sleep by somebody touching her. I don't know if there is some criminal ring operating in this location or what but... More

Was this review helpful? Yes 4
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Dear Vici K, I completely understand your frustration and wonder if I was in your position, if I would be as kind in my review. I assure you that we are not running a "crime ring" and that a situation of this caliber is not taken lightly. I feel that I would be insulting you to say this was an... More

Pittsburgh
Top Contributor
128 reviews 128 reviews
38 hotel reviews
1,141 helpful votes 1,141 helpful votes
4 of 5 stars Reviewed March 6, 2014

My wife and I stayed here one night because we couldn't catch a flight to Fairbanks until the next morning. We were looking for a moderately priced hotel that was convenient to the airport. The Holiday Inn Express was exactly what we were looking for. Transport to and from the airport worked well and check-in was quick. The room was... More

Was this review helpful? Yes 1
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Thank you for taking the time to share your experience from your recent stay with us at the Holiday Inn Express Anchorage. I am so glad to hear that you found our facility to be "just what you wanted". I will address the hallway carpet issue with our housekeeping staff to ensure that it is better maintained. Thank you for... More

McKinney, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2014

This is a clean, friendly place to stay near the Anchorage Airport. We stayed for three nights, and found it a comfortable place, with a good breakfast buffet. Love the cinnamon rolls. Also got a good dinner recommendation from the receptionist.

Was this review helpful? Yes 1
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Thank you so much for taking the time to review our property and share your experience from your recent stay. I'm pleased to hear that you were comfortable and enjoyed our cinnamon rolls. Thank you for choosing Holiday Inn Express Anchorage. I look forward to welcoming you back the next time your travels bring you to Anchorage. Sincerely, Tia Lewis... More

Western Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 22, 2014

I got to the hotel around midnight. I was handed keys and was helped with my luggage to "my" room. I couldn't get the keys to work so I looked at the folder the keys were in. It appeared that the room number was 117 instead of 114 which I had been told. I went to that room, inserted the... More

Was this review helpful? Yes 2
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello DWAggs, Thank you for taking the time to review our property and share the challenges you ran in to during your recent stay. I apologize for the issues you encountered at check in, the room key mix up is absolutely unacceptable regardless of what time it was. As a platinum member of our rewards program we thank you for... More

Lynchburg, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 29, 2013

I stayed here in September and was very disappointed. From the airport shuttle van's poor condition to the inattentiveness of staff, to the condition of the room and the property in general, this hotel did not live up to my expectations for this brand. As a platinum priority club member, I responded to the email solicitation to review the hotel... More

Was this review helpful? Yes 1
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello CaptainRoberto, Thank you for taking the time to review our property not only on TripAdvisor, but also your attempt to submit a review to our brand website. I apologize that your review for our brand website was not published due to vulgar or inappropriate comments however you were given the opportunity to edit the language and still get your... More

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Additional Information about Holiday Inn Express Anchorage

Also Known As:
Holiday Inn Express Anchorage Hotel Anchorage
Holiday Inn Express Anchorage Hotel
Anchorage Holiday Inn Express
Holiday Inn Anchorage
Anchorage Holiday Inn
Address: 4411 Spenard Rd, Anchorage, AK 99517
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Anchorage
#14 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Anchorage 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express-Anchorage Airport is conveniently located just 1 mile from the Ted Steven s Anchorage International Airport and 10 minutes from Anchorage s historic downtown district, with all the major shopping and fine dinning restaurants. Take a ride on the Alaska Railroad, see the starting line of the world famous Iditarod trail, kids can play at the Imaginarium or H2Oais Indoor Water Park. Attend events at the Egan Center, the Sullivan Arena,the new Dena ina Civic & Convention Center or Anchorage s Performing Arts Center. Alyeska Ski Resort and the town of Girdwood are a short drive south on the New Seward Highway, along the Turnagain Arm where you can look out for wildlife such as moose, Dall sheep and the bald eagle. But if you don t see them on the road, you can visit the Alaska Zoo or Big Game Alaska Wildlife Center. Surrounding companies include, BP Exploration, Conoco Phillips, North Slope Telecom, Inc., and Arctic Slope Regional Corp. The Holiday Inn Express-Anchorage Airport has 129 smartly appointed guestrooms, with microwaves and refrigerators in all rooms, Free wireless Internet access throughout the hotel, 24 hour airport shuttle, and our Express Start Breakfast Bar featuring our world famous cinnamon rolls. ... more   less 
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