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Holiday Inn Express Anchorage

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4411 Spenard Rd, Anchorage, AK 99517
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Holiday Inn Express Anchorage
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Holiday Inn Express Anchorage
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244 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My colleagues recommended this hotel because it is very close to the airport and the hotel provides a free shuttle. Comfortable room, easy check-in and check-out, and a great HI Express breakfast. I had a reservation and didn't arrive until about 9 p.m., but i was checked in without a problem At that time, I gave the time I wanted... More 

Was this review helpful? Yes
Top Contributor
58 reviews 58 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Loved the Breakfast ! Juanita and Opmellett were wonderful hosts making sure we had everything. Topping up the omelettes , cinimmon buns juice ,eggs...this changed everyday. we enjoyed our stay having a room to the back was so quiet! As we wer there for 4 nights. Front desk person, Stephan helped us in finding the more suitable room to the... More 

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello b2mack, Thank you for sharing your review on TripAdvisor. I'll be sure to let Juanita, Stephen, and Ofelia know that you appreciated their services. From your comments, it sounds like you enjoyed your stay but your star rating indicates that you may have encountered some issues. Please don't hesitate to contact me to discuss any problems you may have... More 

Cypress
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

Long story short, this was our first night stay in Anchorage for my family's first time to Alaska. Picked up at the airport promptly, comfortable rooms and a nice breakfast prior to being shuttled to our motorhome. All staff members were very helpful and friendly. Will definitely be back again in the coming years.

Was this review helpful? Yes
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Allen P, Thank you for your review and for allowing us to be part of your Alaska vacation! I'm so proud to hear that we help kick-start an amazing adventure. I hope the rest of your vacation is as special. We look forward to welcoming you back in the coming years! Sincerely, Tia Lewis General Manager Holiday Inn Express... More 

Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

Thank you for a wonderful stay. The room was very clean and quiet. The housekeepers worked so hard, they smile and greet you every time they see a guest walk past them. Breakfast was perfect, lots of choices. Front desk was very helpful and knowledgable, thanks to Erica for the restaurant recommendations. She was always helping the guests out with... More 

Was this review helpful? Yes 1
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Jean M, Thank you for sharing your recent stay on TripAdvisor! I am happy to hear that you enjoyed your experience. We look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Seattle, Washington
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 5, 2015

Stayed here for two nights while on (non-oil or gas-related) work assignment in Alaska in 04/2015. Airport shuttle available 24/7. Reception staff like virtually everyone I met in the state was welcoming and friendly. Rooms followed the standard Holiday Inn Express template, which is fantastic because I really love knowing what I'm getting before I get there. Same reason I'm... More 

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello MD2Be, Thank you so much for your kind words regarding your recent stay with us at the Holiday Inn Express Anchorage. I am proud to hear that the Holiday Inn Express is becoming your hotel brand of choice! I appreciate your loyalty and look forward to welcoming you back the next time you are in Anchorage! Sincerely, Tia Lewis... More 

Sacramento
Top Contributor
120 reviews 120 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 29, 2015

The Good: Room 354 very quiet. Room was clean and pretty large. Comfy bed, plenty of pillows. Very easy to find from airport and easy access to restaurants, fast food, gas station, main road. Staff at front desk nice. Postcards and stamps available plus mail drop. Book loan shelf available in ‘computer room’. Coffee was decent and kept full and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear KOSacramento, Thank you for taking the time to express your thoughts and concerns. It is really nice to know that you have noticed the cleanliness of the room. On the other hand, please accept my apologies for the inconvenience you had over some of the hotel facilities and amenities. Kindly be assured that we treat this matter seriously as... More 

Orlando, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 28, 2015

If you are looking for a warm room, and a roof over your head, this hotel may have it. Do not look forward to the breakfast. Cool or cold microwave eggs and meat, fruit that is old and bruised. If closing time is 10 AM they really mean most things will run out by about 9:45 and they close at... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear Ken B, Thank you for your feedback regarding your recent visit at our hotel. I certainly apologize for the inconveniences you experienced over the unsatisfactory service you received from the staff. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another... More 

Opelousas, Louisiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

There are kids crying and running up and down the hallways screaming and the management does nothing! They think it's "cute". The maid staff work all day long banging stuff and have no regard for privacy and quiet that you are paying for, the halls are full of garbage (see pics) and racks almost all hours. If you are here... More 

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Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Owen M, Thank you for sharing your concerns regarding your recent stay. I apologize that your noise complaints were not taken seriously and that you found our housekeeping carts to be intrusive in the hallways. Our housekeeping staff works hard cleaning rooms and accommodating guest requests for room service throughout the day and into the evening if necessary. Many... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

We arrived at about 5 am gave them a call on courtesy phone at airport. Short time later was picked up. When we arrived everthing was organised just had to pick up keys and was able to go straight to our room. Very compfy bed,staff were very helpful and friendly. Would recommend staying here, breakfast was nice:-)

Was this review helpful? Yes 3
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Brad H, Sorry for the delay in response. We thank you for sharing your experience on TripAdvisor. I am glad to hear that you had an enjoyable stay. We look forward to welcoming you back the next time you are in in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for one night before driving from Anchorage to Seward to visit family. This was a classic Holiday Inn Express experience - Lots of value for a very reasonable price. Service was friendly, room was clean and comfortable, wifi worked, up to date flat screen TV, and a serviceable breakfast. The bed was quite comfortable and I enjoyed the... More 

Was this review helpful? Yes 3
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Brad H, Thank you for sharing your recent experience with us on TripAdvisor. I am pleased to hear that you had an enjoyable stay. Thank you for choosing Holiday Inn Express Anchorage while in Alaska visiting your family. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

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