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SpringHill Suites Anchorage Midtown

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3401 A St, Anchorage, AK 99503
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SpringHill Suites Anchorage Midtown
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234 Reviews from our TripAdvisor Community

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Traveler rating
    95
    99
    29
    7
    4
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60
9
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (26)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (12)
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Palm Desert, California
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel upon arrival to Anchorage and on our last night in Alaska. Our arrival was late due to flight delays, we called for the shuttle at 1AM. It took a little extra time to get there but it turned out they ordered 2 shuttles to accommodate another group arriving at the same time. The front desk... More 

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Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

There was no shower bench for the roll in shower. The toilet in the bathroom was very low and not wheelchair height. The hotel shuttle was not wheelchair accessible and when I called to verify pick up they told me they would get a shuttle that was wheelchair accessible from one of there other properties. When we got to the... More 

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Bethesda, Maryland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the SpringHill Suites Anchorage mid-town in late August. We were disappointed. At check-in, we had been assigned a room right next to the elevator. Our Marriott profile and our stated preferences were for a room on a high floor away from the elevator. Much credit to the front desk clerk for finding us another room. And kudos... More 

Was this review helpful? Yes
NMS-Lodging, General Manager at SpringHill Suites Anchorage Midtown, responded to this review

Dear Bendad1, My deepest apologies for the room issues you had and please know that we have corrected this with the front desk staff. We normally always fulfill our guest request. The second room wasn't ready either and I will follow up with the Housekeeping Supervisor about this. It is true we continually clean our carpets so our guest can... More 

Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I took a cruise from Vancouver to Seward and decided to stay over night in Anchorage. Our flight didn't leave until 1:00am so our travel agent arranged a late check out which still left about 10 hours for us to fill. The staff was super helpful and held our luggage while we spent some time in downtown... More 

Was this review helpful? Yes 2
NMS-Lodging, General Manager at SpringHill Suites Anchorage Midtown, responded to this review

Dear kschultz76, It was lovely to have met you and I am so happy to hear that this was the Best Service you have Experienced. The staff we have are true professionals and work hard to ensure our guest are happy and comfortable. I'll let the staff know about your wonderful feedback they will be so excited to hear about... More 

Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in a commercial location and not very easy to find but it is certainly worth the navigation efforts. The rooms are very nice and the staff is quite friendly. I can't say they're the smartest people I ever met but they are friendly and courteous. I requested an early wake-up call with a ride to the airport.... More 

Was this review helpful? Yes 2
HERMITAGE
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very large rooms and great breakfast. Near everything. Across from a walmart. Tons of restaurants. Have to to to Moose Tooth. Best pizza in town. Always a wait but fast and worth it. Really enjoyed it. Highly recommend it to everyone Love this town.

Was this review helpful? Yes 2
North Wales, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

So this is what happened on our first night at Alaska 7/22/2015 2am in the morning. Our flight was totally delayed, so we arrived super late at the hotel we had reservation with. Spring Hill suite anchorage Alaska, a Marriott Hotel brand. And we (our family and another family) were told they oversold, and we need to load the luggage... More 

Was this review helpful? Yes
NMS-Lodging, General Manager at SpringHill Suites Anchorage Midtown, responded to this review

Dear Blanka J, I am so disappointed that this happened and know that we never want our guest to have a bad experience. There seems to have been a miscommunication when you happily accepted the $100 compensation we thought we honored our valued Member. We also provided an additional compensation of points because we truly care about what happened and... More 

Austin, Texas
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights during our Alaska trip. We landed at 1 am and called the hotel for pickup and shuttle came in 30 minutes. The breakfast was quite good. My wife got sick and the staff provided information about medical facilities in the area and arranged cab to get us there.

Was this review helpful? Yes 1
Long Island, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived around 1am to find the front desk is good spirits. Our room was very nice. Had a comfortable bed. We both slept very well. There was a couch. We wished we had brought popcorn when we found the microwave in the kitchen area. Complimentary breakfast was very good with good hot and cold selections. We did not use... More 

Was this review helpful? Yes 1
Indianapolis, IN
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was clean, with sitting area & couch. Basic decor, but functional. Bathroom smelled like new shower curtain (or as my husband put it "like a bath mat factory"). Included breakfast was good--hot eggs,make your own waffle machine, very good coffee cake. Free WiFi was painfully slow. I ended up using my phone's cellular connection to check emails. You wouldn't... More 

Was this review helpful? Yes
NMS-Lodging, General Manager at SpringHill Suites Anchorage Midtown, responded to this review

Dear Rockystuff, Thank you for providing us some feedback and it shows that you enjoyed your stay with us. I am so happy to read that you enjoyed your clean room and you were pleased with the breakfast as well. We have some wonderful amenities here like the breakfast, 24hr shuttle service, 24hr laundry, 24hr market, and complimentary wireless services.... More 

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