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Quality Suites Historic Downtown

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325 West 8th Avenue, Anchorage, AK 99501 (Formerly Quality Suites Near Convention Center)
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Quality Suites Historic Downtown
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Quality Suites Historic Downtown
Quality Suites Historic Downtown
Quality Suites Historic Downtown
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137 reviews from our community

Traveler rating
    41
    54
    22
    12
    8
See reviews for
38
48
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Haines Junction, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did not have a reservation but used their computer in the lobby to see if we could get a room off of Expedia...The website said they had no rooms left, but the front desk said they had 2 left. We asked if we could get the expedia price, but she said no. We were going to leave, but she... More 

Was this review helpful? Yes
Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 12, 2015

If you like large rooms with clean floors, sticky surfaces, and ripped blankets, this is the place for you. What does it say when during successive multi-night stays, the framed notices and awards behind the front desk are hung askew, never to be re-adjusted? The rooms show similar lack of attention. Missing light-bulbs, missing toiletries, ripped blankets, missing chairs? The... More 

Was this review helpful? Yes
QualitySuitesStaff, Assistant General Manager at Quality Suites Historic Downtown, responded to this review

Dear Valued Guest, Thank you for taking time to share why our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Please accept our sincerest apology for any trouble or inconvenience we have caused to you. Again, I highly appreciate your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

We were so happy with our room. It worked out wonderfully. We had three adults and a 2 year old. The room was split with a bedroom and a living room with a bathroom area in between. It worked great with being able to put the little one down early and we could watch some TV in the living room.... More 

Was this review helpful? Yes
QualitySuitesStaff, Assistant General Manager at Quality Suites Historic Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Alaska
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 14, 2014

The staff were warm and friendly. The room was clean and spacious. A few things were concerning: The heating unit had grates that were broken. The heat was difficult to regulate. Needs replacing. There were light bulbs missing. The elevator was slow and noisy. We feared it was going to malfunction with us inside. I am pretty sure this hotel... More 

Was this review helpful? Yes 1
QualitySuitesStaff, Assistant General Manager at Quality Suites Historic Downtown, responded to this review

Dear Valued Guest, Allow me to apologize on behalf of our staff and hotel for failing to exceed your expectations regarding your recent stay. Your loyalty is appreciated and feedback about the maintenance issues has been made available to the appropriate departments for improvements to ensure we offer an exceptional experience for our guests in the future. Thank you again... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

First and foremost-I want to thank the AWESOME staff that makes our needs accomaditing! Hats off and round of applause to: Pandora / Sienna / Sui /Housekeeping staff! With me and my sister being there every month for no less than a week at a time - U have made our stay more pleasant than other places. We are on... More 

Was this review helpful? Yes 1
QualitySuitesStaff, General Manager at Quality Suites Historic Downtown, responded to this review

Thank you for taking the time to share such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

west point
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

We have not stayed here yet, but the person, Sieanna, that helped us was amazing. We had been told that there were no rooms available for the dates we were traveling. We had previously booked our flights based on information that this hotel had given us as to available dates, so needless to say when the rooms were not going... More 

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QualitySuitesManager, Front Desk Supervisor at Quality Suites Historic Downtown, responded to this review

Dear gilliwag, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad that you were satisfied with Sieanna's service and effort to secure two rooms for you.... More 

Orange County
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 5, 2014

Rooms are comfortable with plenty of space for a family of four. It was clean and the beds conducive to a good night's sleep. A few nitpicky things: 1) the area isn't that great, though it IS very convenient. It's not a place I'd feel comfortable walking around in after dark. 2) the front desk people were great. Except when... More 

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Management response:

Dear, plumie We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. On behalf of our entire team, allow me to apologize for failing to exceed your expectations regarding the delivery... More 

Annette Island, Alaska
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

Quality Suites is a spacious hotel with free parking! A lot of Alaskan locals from the outlying villages stay here. I loved the benihana right next door! The seperate sitting room with a hide a bed could be very convenient for the traveling family.

Was this review helpful? Yes
Management response:

Dear, hudson_audrey We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Brisbane, Australia
Top Contributor
134 reviews 134 reviews
23 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed November 2, 2014

We chose this hotel because it was close to the museum which is the set down point for the Park Conx bus we travelled on from Denali to Anchorage. It's surrounded by bitumen carparks so the exterior appeal is limited. The lobby has couches and space if you are waiting for transfers or need to reorganize suitcases prior to departure... More 

Was this review helpful? Yes
Management response:

Dear, Denise E We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Eagan, Mn
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2014

It's a downtown hotel, only 2 short blocks from the Anchorage Museum and very close to the Anchorage 5th Avenue Mall. It was a perfect location for us to explore the downtown area, visit the mall and museum, and walk to the Tony Knowles Coastal bike trail and rent bikes. It was clean and comfortable and offered a complimentary hot... More 

Was this review helpful? Yes
QualitySuitesManager, Front Desk Supervisor at Quality Suites Historic Downtown, responded to this review

Dear, Mary P We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

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