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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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Sheraton Anchorage Hotel
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681 reviews from our community

Traveler rating
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    147
    52
    41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Anchorage Hotel
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Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2012

First, I would like to introduce myself, I consider myself a road worrier which I hate the term but I do not have a better one to use. I average about 225 to 250 night a year in hotels and consider myself a good judge of hotels and what is considered a good one. I have my Platinum with SPG,... More 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mike D, Thank you for choosing to stay with us and for taking the time to post a review of your visit on TripAdvisor. I am so very happy that you enjoy staying with us, enjoy our fitness center and find our beds so comfortable. It's an honor to have our hotel described as the "best of Anchorage" by... More 

San Francisco
Top Contributor
62 reviews 62 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 6, 2012

Stayed for one night on the way to further travels in AK. Great lobby with nice stonework and fires - felt very warm and welcoming, and the staff were very helpful. More importantly, it felt very well-maintained, which is saying something since the first time I ever stayed here was in about 1992. Obviously all the refurb money Sheraton is... More 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear 451MSH, Thanks for choosing to stay with us, and for posting a review of our hotel on TripAdvisor. I was so very happy to read that you enjoyed your stay. We are very proud of our pleasant, clean rooms, cozy beds and exceptional team members. I am glad that you enjoyed the service and offerings of our Club Level.... More 

Anchorage, Alaska
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 5, 2012

The Sheraton likes to act like its an upscale hotel but I wouldn't quite put it in that category. The lobby, restaurant, etc. are quite nice. The spa has an incredible view and I've been told their services are good. But the rooms themselves are quite dated (I hear they're much better on the exclusive "club level" but I have... More 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Seekingwarmerclimes Thank you for staying with us and for taking the time to post a review of your visit on TripAdvisor. I very much appreciate your detailed comments. I am sorry and a bit surprised that you found and describe our rooms as dated. The property just finished an extensive multi-million dollar renovation less than 2 yrs ago. I... More 

Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 30, 2012 via mobile

We arrived at the hotel around 2:00 am after a long flight. The front desk clerk went out of his way. The next morning the attendant in the club room was outstanding. It has been a while that we had such great service. The beds were great and the pillows were firm, I hate limp down pillows. I would stay... More 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear jjbawoods, Thanks for choosing the Sheraton Anchorage Hotel and Spa, and for taking the time to write & post a review of your visit on TripAdvisor. I am really glad you found the room "outstanding", and the bed and pillows so comfortable. I agree with your statement about limp pillows. I can't stand them either! Thanks too for your... More 

Scottsdale, Arizona
Top Contributor
63 reviews 63 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 28, 2012

My husband, myself, our two small children under 3 and enough luggage to sustain us for two weeks in Alaska arrived from Phoenix on 19 May around 1:30 am but awaiting us with a smile was both a bellhop and front desk attendant. They couldn't have provided us with better service. Our bags were immediately tended to. They were even... More 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear MBradbury33, Thanks for choosing to stay with us, and for posting a review of our hotel on TripAdvisor. I was so very happy to read that you enjoyed your stay. We are very proud of our pleasant, clean rooms, excellent food and exceptional team members. It was especially refreshing to hear you describe our team members "can do attitude".... More 

Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 26, 2012 via mobile

Very nice and quiet hotel. The staff is very friendly.  Two blocks away from the down town mall. Nice place to stay 

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Gourmet747, Thank you for choosing to stay with us and for taking the time to post a review of your visit on TripAdvisor. I am so very happy that you enjoyed staying with us, and found our hotel nice, quiet and convenient. All of us at the Sheraton Anchorage are dedicated to providing an exceptional guest experience and a... More 

Olympia, Washington
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 25, 2012

We stayed two nights. Staff was very pleasant. Old hotel nicely renovated for the most part. Unfortunately, the view from our room looked down onto a sad area and we witnessed some seedy activity. Toilet in room was old w/ no tank & big flushing handle on back. Great shower, very comfy bed. Housekeeping did not clean our room the... More 

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JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Jomama7, Thank you for choosing to stay with us and for posting a review of your visit on TripAdvisor. I appreciate the positive comments regarding comfort of the bed, the shower and our club level/lounge and staff. I am disappointed that some of the aspects off your stay were less than favorable. It is through feedback like yours that... More 

Corpus Christi, Texas
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 17, 2012

I just spent two nights here with my fiancee, a Saturday and Sunday night. The hotel is pleasant and clean, but nothing extraordinary stands out. Although the staff were very kind and polite. We didn't have any meals here and didn't spend much time in our room, so it was okay for our visit. It was easy to walk downtown,... More 

Was this review helpful? Yes 2
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Butterf160, Thank you for choosing to stay with us and for posting a review of your stay on TripAdvisor. I am glad you found our hotel to be pleasant and clean & our staff kind and polite. I feel bad that you were disappointed by the size of the bathroom in your guest room. All of us at the... More 

Oakland Co., MI
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 13, 2012

Average and blah. Nothing special. Grimy neighborhood - nothing of interest within walking distance. Outdated hotel. Average rooms. Good beds. Excellent shower. Mediocre service. Stay at an airport area hotel instead - save some money and get a better room. This place is worth two stars at best.

Was this review helpful? Yes 2
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Gcr75, Thank you for staying with us and for taking the time to post a review of your visit on TripAdvisor. I very much appreciate your detailed comments. I am sorry and a bit surprised that you found and describe our hotel as being outdated. The property just finished an extensive multi-million dollar renovation less than 2 yrs ago.... More 

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012

Overall, I continue to be impressed with the level of professionalism at this hotel. The staff is grreat and willing to go the extra mile for you. I want to recognize Billy Toien, the valet guy. I always look forward to his hospitality and willingness to ensure my stay at the Sheraton is nothing but the best. I also want... More 

Was this review helpful? Yes 1
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Visitor973, Thank you for choosing to stay with us and for taking the time to post a review of your visit on TripAdvisor. I am so very happy that you enjoy staying with us. All of us at the Sheraton Anchorage are dedicated to providing an exceptional guest experience and a clean comfortable facility for our guests. I will... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Club level(8)
  • Few blocks(4)
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185 photos of this hotel

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