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All 69 Anchorage hotels

Sheraton Anchorage Hotel

3.5 of 5 Hotel   |   401 East 6th Avenue, Anchorage, AK 99501 (Downtown)
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69%
Ranked #19 of 69 hotels in Anchorage
A recent review
4 of 5 stars reviewed 1 week ago
AnjanSen Naperville, Illinois
  • Reviews (586)
  • Photos (139)
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586 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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There are newer reviews for Sheraton Anchorage Hotel
See the most recent reviews
Portland, or
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Overpriced, no free wifi, no shuttle service and have to pay to park. Ice spa is also over priced couples message was acward and not enjoyable. Booked a suite bathroom was small and outdated. Please stay elsewhere not worth time even thinking about this place

Was this review helpful? Yes 2
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear John88823, Thank you for providing feedback from your visit to our hotel. I am terribly sorry that you did not have a good visit to our hotel. It would be very helpful if I could speak with you so that I may personally apologize, and to gather information from your visit so that we can take whatever steps are... More

Naperville, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here in July 2014 and had a wonderful experience. It is true that the hotel looks a little dated and are not manned by super cool staff but it is compensated by the sincerity of service and genuine warmth of the staff. The restaurant in the lobby also served some excellent seafood like Halibut with Coconut and Curry Powder... More

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear AnjanSen, Thank you for providing feedback from your recent stay at our hotel. We appreciate your commenting on the genuine, warm, & sincere service you received from our team members, the exceptional food in Jade and amazing views from your guest room. I hope you and your family enjoyed your Alaska adventure. We hope to serve as your hosts... More

West Palm Beach, Florida, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked 3 rooms for 2 nights before departing to Seward on our cruise. There are expectations one should have when staying in a $300 + night hotel. Working light fixtures for one. .. 2 lamps were unplugged, I'm guessing to the lack of outlets in the room for charging devices. The bellman didn't know what to do. The lone... More

Was this review helpful? Yes 1
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Steve R, Thank you for choosing to stay with us and for posting a review from your visit. I want to sincerely apologize for the challenges your room, and for the poor communication/follow up by our team members. I can promise you that we do learn from our mistakes. I have already shared your experience and comments with our... More

San Francisco, California
Top Contributor
53 reviews 53 reviews
32 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

The beds and sheets are great, especially when you can compare right after staying at less luxurious properties.We stayed here for 4 nights, off and on, on different floors. We found that there definitely was a difference between the the lower floor rooms and the higher floors. We ended up on a higher floor because of an upgrade on our... More

Was this review helpful? Yes 1
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear LoveTravels, Thank you for choosing to stay with us and for providing such detailed feedback from your visit. Our goal is to improve whenever we can and the entire team is committed to providing great service and an exceptionally clean, well maintained facility for our guests. We appreciate the great rating and compliments on how comfortable our beds are,... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Customer service at the Sheraton was great--the front desk helped us with shopping and excursion suggestions and check-in and check-out were easy. We were on the 10th floor and had a great view of the city and the water, and the gym on the 15th floor has an even better view over the water to Mt McKinley. The breakfast buffet... More

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Carryonandgo, Thank you for choosing to stay with us and for posting a review from your visit. We appreciate the comments on how amazingly comfortable our beds are, the awesome views and how much you enjoyed our breakfast buffet. I will be sure to share your comments and compliments with our entire team. I hope you had a wonderful... More

Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an outstanding place to stay. Very clean, great covered valet parking, very good restaurant and bar, wonderful staff. Kassie and Sydney at the front desk began our wonderful stay and as they said, “we will love this place.”

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear az s, Thank you for choosing to stay with us and for posting a review on tripadvisor. We are so glad you had a nice visit and very much appreciate your compliments on our cleanliness, excellent food/beverage options, and how wonderful our staff members are. I will be sure to share your review with our entire team and especially... More

Los Angeles, California, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2 nights prior to Denali and Cruise. Very comfortable. Best bed I slept on in many a year. Central location. Parking fee and wifi fee waived. staff was great. Rooms and Lobby very pleasant. Did not have occasion to use the restaurant facility.

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mitch H, Thank you for choosing to stay with us prior to your cruise and adventure in Denali. We appreciate the exceptional rating and feedback on our oh so comfortable beds, pleasant accommodations, central location, and great staff. I hope you and your traveling companions enjoyed your visit to our beautiful state. Thank you for your patronage. We hope... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our first night in Anchorage took us to a "Suite" in a less than nice part of town. The place was seedy and we knew we could not stay there. Even though we knew we would lose our money we quickly googled to see what was available that night. We called the Sheridan Anchorage Hotel and they stated they could... More

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Howdypartneq, Thank you for providing feedback from your visit to our hotel. I am so glad we had a room available in your time of need. I would also like to apologize that the accommodations you encountered (at the other property) upon your arrival in our city were not what you expected. It's great to read that our team... More

Pleasanton, California
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is not as nice as many Sheratons we stayed. The roons are clean and the beds are very confortable and those are the main reasons I chose this hotel. The cleaness in the common areas could improve. Costomer service was very good except for the Jade restaurant, we just had breakfast there... the food was good but we... More

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Kaety F, Thank you for posting a review from your stay at our hotel. Your feedback is both appreciated and important to us. Our goal is to improve whenever presented an opportunity to do so. I will share your experience and comments with our service team to make sure we get better. We very much appreciate your patronage, and... More

Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at this hotel was pleasant and uneventful. The location is great and close to everything. The room was a bit on the small side, but very clean and odorless. The bathroom functioned very well and the shower/bathtub had the arched shower rod that gives you a little more room. The lobby has a nice restaurant and a bar.... More

Was this review helpful? Yes
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear 2strayers, Thank you for choosing to stay with us and for posting a review from your visit on tripadvisor. So glad to learn that you had a pleasant stay with us. We appreciate your comments on how clean the room was, our nice lobby restaurant & bar and how convenient we are to downtown. I am sorry that you... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Club level(9)
  • Few blocks(5)
  • Ice Spa(5)
  • Next morning(5)
  • Friendly and helpful(4)
  • Great view(3)

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#6 Business Hotel in Anchorage
Hotel Class
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is a luxury lodging with amenities like Ice Spa, a delicious restaurant, and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad ... more   less 
Number of rooms
371

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