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Sheraton Anchorage Hotel

3.5 of 5 401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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Sheraton Anchorage Hotel
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649 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Anchorage Hotel
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 9, 2014

Stayed here for a couple nights. After staying in a number of Anchorage hotels it falls in the middle of the pack. Staff was pleasant although I never felt that we were more than "just another guest". Room was clean at check-in and maid service was good. Restaurant is definitely not a recommended stop.

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I wanted to thank you for your feed back on your stay. It is our goal that every guest is made to feel special. I have shared your review with my Team and hope you will give us another chance to see the improvements we've made . We look forward to seeing you again soon. Todd Capizzo General Manger More 

New York City, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 1, 2014

So, I need to preface my comments by pointing out that Anchorage isn't exactly overflowing with top-notch hotels. The Sheraton is located in a central part of downtown Anchorage. Check in was fast, friendly, and easy. My room had a nice view of the mountains and was clean, but it was definitely in need of a cosmetic overhaul. The bathroom... More 

Was this review helpful? Yes 2
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I truly appreciate you taking the time to let me know that you enjoyed your stay with us. We hope that you have a chance to stay with again to see the many upgrades and change were doing this year. Cheers till then... Todd Capizzo General Manger More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

As part of our cruise with Holland America, we were provided a room in the Sheraton. It was a very nice and spacious room with a king bed. Excellent cleanliness. A wonderful shower and bathroom. A buffet breakfast was included which included a nice collection of both hot and cold foods. Hotel staff were friendly and helpful. If you stay... More 

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

We appreciate you taking the time to let us know about your stay. I was especially happy that you enjoyed our location and the cleanliness of our rooms. Thank you for staying with us. More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2014 via mobile

I chose this hotel as it was very near downtown. I was a little concerned with the mixed reviews but have enjoyed being here. My room is always clean and tidy. Although I on the cemetery side I can still see Cook Inlet and some of the mountains. It is quiet and gets a lot of natural light and sun.... More 

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for choosing to stay with us and for posting a review on tripadvisor. I am so glad you enjoyed your visit with us. We appreciate your commenting on your Club Floor room & experience, the amazing views, our exceptional staff and convenient location. All of us at the Sheraton Anchorage Hotel and Spa are committed to providing exceptional... More 

Las Vegas, Nevada, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

I had a nightmare situation at the original hotel I booked at during my 3 week trip in Anchorage. Thankfully I was able to switch hotels after only a few days to the Sheraton. The property is in a great location and is within walking distance to the mall. The front desk were all very polite and courteous. Housekeeping maids... More 

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am thrilled that we were able to turn your trip around. Thank you for kind and generous comments about the staff. Staying for over 2 weeks gives you a real chance to get to know some of them and understand how hard they work to make sure that your stay is happy and relaxed. Please come see us again... More 

Monroe, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

We spent the last night of our Alaska adventure here. The property and staff lived up to all expectations you have of a Sheraton. We opted to do self parking since we had to leave at 4 am for a flight.

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

First of all I am so happy that you had a great adventure in Alaska! I am glad that we are able to be a part of it. I am so glad that everything was comfortable for you. Todd Capizzo General manger More 

Bethel, Alaska
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 16, 2014

Returned to Anchorage from being out in the wilderness and looked forward to civilization. Did not find it at the Sheraton. The bell hop brought a trolley for our luggage and walked off without helping or offering to help. Called three times for room service and never received our food. Breakfast the next morning was cold and the wait person... More 

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am sincerely sorry that our Hotel did not live up to your expectations. We take comments like this very seriously. I will be sharing these comments with my staff and be looking into ways that we can improve our service. Thank you very much for letting us know about the problems that you encountered so that we have an... More 

Vancouver
Top Contributor
56 reviews 56 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 14, 2014

This is a standard Sheraton which is starting to look a bit tired.Nonetheless the room was comfortable clean with a great view of a sunset over the town.The staff were all friendly and professional.It is convenient to downtown with everything a short walk away.It was a bit overpriced particularly as parking is extra as is internet if you are not... More 

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for your review. We take reviews like yours to heart. You will be pleased to know that because people like you took a moment to let us know what you are thinking we are in the process of some wonderful upgrades here at the Sheraton Anchorage Hotel & Spa. In the last couple of weeks we have upgraded... More 

Bellevue, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 11, 2014

I travel to Anchorage each month for Business and I have stayed at every hotel. Including the fancy Capt. Cook and conveniently located Hilton. Well those properties are not bad the Sheraton is by far the best place to stay. Extremely friendly customer service Beautiful hotel kept up and clean and modern Great food and restaurant including room service Very... More 

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Wow! I am so delighted to get such a glowing review. Thank you for taking the time to share it with us. I am especially glad to hear that you appreciated the cleanliness of the rooms and that you noticed the hard work and heart that our staff put into making your stay as wonderful as we can. Please remember... More 

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2014

we recently stayed at this hotel for a conference and event. The room was small but neat and clean. Hotel staff was very helpful and friendly especially the ladies at the front desk and the gentleman who monitored the club lounge during breakfast. Would definitely stay here again

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking time out to give us your feedback. I have shared it with the entire team and have posted for all to see. Have a Great Week. Todd Capizzo General Manger More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Club level(9)
  • Few blocks(4)
  • Ice Spa(4)
  • Friendly and helpful(4)
  • Great view(3)

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton
Hotel Style:
#12 Business Hotel in Anchorage

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