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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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826 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a regular at the Sheraton Anchorage, it's almost a home away from home. The rooms have always been clean, comfortable beds, decent pillows and bathrooms. The staff are always friendly and helpful. Rooms can be very very dry, avoid floors 3 and 4 are they're dog floors, and don't get given a room with an adjoining room, the doors... More 

Helpful?
Thank Andmiz
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Andrew, Thank you so very much for your most recent review on Tripadvisor. I am delighted you enjoyed your visit but am especially pleased you acknowledged that the staff are always friendly. At the end of the day that is really the most important thing in our opinion. Excellent point about the pet friendly floors, we do accept pets... More 

Valdez, Alaska
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel for Alaska, but it's showing some age. Walking distance to 5th Avenue shopping and restaurants, no shuttle to airport. Taxi is about $20-25. This hotel is too expensive for me in the summer, but can get nice deals during winter. Has a spa (I've never been), gym, and a decent restaurant in lobby.

Helpful?
Thank Cemoulton
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Cemoulton, Thank you for the most recent feedback regarding your visit with us. I'm delighted you enjoyed your stay and your found the service to be a positive experience. I'm sorry you felt the prices in the summer are somewhat high, all hotels in cruise season have a tendency to be more expensive but deals can be had if... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a conference. The mattresses are fabulous, the interior decoration is nice with marble and AK Native artwork. There are many facilities for large gatherings, and free if limited parking outside. They are up to the Sheraton standard with most amenities, but the price is so high for a hotel with no pool, no continental breakfast, no free... More 

Helpful?
Thank Northerlies
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Northerlies, Thank you for your most recent feedback regarding your stay with us. I'm delighted you took the time to provide this information as it's truly the only way we know what we are doing well and what we need to improve upon. I'm concerned you thought our prices were too high, I can attest that we position ourselves... More 

Morgantown, West Virginia
Level Contributor
193 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

The hotel was very busy setting up for a NYE party when we arrived but they were able to accommodate us very quickly. The rooms came with complimentary breakfast and a room with a good view. I had a great view of the fireworks downtown, and was able to walk down to the festivities. Only about 8-10 blocks from downtown.

Helpful?
Thank Austin W
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Austin, Thank you for your most recent feedback, I am delighted you were able to join us for New Years Eve. Yes indeed it was a very busy day and evening for us but I'm pleased we were able to accommodate you. Again thank you so very much and I do hope we have the opportunity to welcome you... More 

Hollister, California
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

The view of the city was priceless. Hotel is nice and the lobby check in area is pretty but needs to be renovated. We stayed with a small child and found it easy to walk downtown to grab food. Good hotel but a little pricey. You don't have many choices in anchorage. A

Helpful?
1 Thank Chris S
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Chris, Thank you for your most recent review regarding your visit. I'm grateful you took the time to tell us how we did. I'm also very pleased you enjoyed your stay, we can't take credit for the views but I'm pleased you found the service to be positive. As for renovations we are constantly upgrading our facilities. We have... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015 via mobile

Always love coming back to the Sheraton Anchorage. I'm always warmly welcomed with very friendly service. Very nice large rooms, most with 2 double beds in them. Awesome facilities with a large clean gym. Hotel is close to the 5th avenue mall.

Helpful?
Thank Bob754
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Bob754, Thank you for your most recent review regarding your visit with us. I am delighted that you enjoyed your stay. If there is anything we can do the next time to ensure your visit is as enjoyable please ensure to let us know. Sincerely, Colin McBeath General Manager More 

AMELIA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 15, 2015

FABULOUS hotel ! We stayed there 2 nights post land/cruise tour. Most comfortable bed we've ever slept in ! The cafe' was great, the lounge was terrific with great entertainment, and the location was very convenient. It was expensive, but during cruise season I suppose EVERYTHING is costly. We are going back next year, and will stay there again.....Perfect !

Helpful?
Thank 53shirley
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear 53shirley, Thank you so much for your most recent feedback regarding your visit with us. Yes our Sheraton Sweet Sleeper beds are always so very popular and I agree they are the most comfortable beds I have ever slept on. I also agree that summer can be a little pricey given the volume of business that comes to Alaska... More 

Alpharetta, Georgia, United States
Level Contributor
333 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed December 13, 2015

I stayed here for 4 nights for business. I have stayed here a couple of times in the August timeframe for work - they are more staffed and equipped then than in winter. Check in was quick and easy - the lobby is well decorated and a nice place with a roaring fire. The room is comfortable and quite big... More 

Helpful?
Thank Shanker B
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Shankar, Thank you for your most recent feedback regarding your visit with us. I'm delighted you enjoyed your arrival process however I'm clearly concerned about the housekeeping service. I'm going to be following up with my team on this immediately. I'm also sorry about you parking frustration. We offer the most parking spaces out of any hotel in Alaska... More 

Kenai
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 5, 2015

This was a stay due to meetings held at the facility, with my employer putting us all up at the Sheraton. This property is nicely maintained and generally well kept up. The lobby is large and very nice, with two entrances - one on 5th ave with the parking lot, and the main entrance on 6th avenue. My room was... More 

Helpful?
Thank AKDan
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear AKDan, Thank you for your most recent review and the feedback you provided, I'm grateful you took the time and effort to advise us about your service experience at the property. I'm also very pleased you enjoyed your visit. I am sorry you feel that management is poor due to actions that took place over five years ago, our... More 

Houston, Texas
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

This was my first time staying at the Sheraton in Anchorage after trying many other hotels. This was by far the best stay. The design is nice, rooms are spacious and with great view. Breakfast is at the same level of any good hotel in the U.S. I will keep traveling to Anchorage for work in the upcoming months and... More 

Helpful?
Thank osie78
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Osie , Thank you so very much for your warm feedback, we are proud of our property and the service we provide. We do offer what we think are the best rates in downtown and I'm so very grateful you enjoyed your visit and will continue to visit us on your visits to Anchorage. Again thank so you much.... More 

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