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All 69 Anchorage hotels

Sheraton Anchorage Hotel

3.5 of 5 Hotel   |   401 East 6th Avenue, Anchorage, AK 99501 (Downtown)
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Ranked #19 of 69 Hotels in Anchorage
A recent review
4 of 5 stars reviewed 5 days ago
Jorge B Las Vegas, Nevada, United States
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633 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I had a nightmare situation at the original hotel I booked at during my 3 week trip in Anchorage. Thankfully I was able to switch hotels after only a few days to the Sheraton. The property is in a great location and is within walking distance to the mall. The front desk were all very polite and courteous. Housekeeping maids... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am thrilled that we were able to turn your trip around. Thank you for kind and generous comments about the staff. Staying for over 2 weeks gives you a real chance to get to know some of them and understand how hard they work to make sure that your stay is happy and relaxed. Please come see us again... More

Monroe, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent the last night of our Alaska adventure here. The property and staff lived up to all expectations you have of a Sheraton. We opted to do self parking since we had to leave at 4 am for a flight.

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

First of all I am so happy that you had a great adventure in Alaska! I am glad that we are able to be a part of it. I am so glad that everything was comfortable for you. Todd Capizzo General manger More

Bethel, Alaska
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Returned to Anchorage from being out in the wilderness and looked forward to civilization. Did not find it at the Sheraton. The bell hop brought a trolley for our luggage and walked off without helping or offering to help. Called three times for room service and never received our food. Breakfast the next morning was cold and the wait person... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am sincerely sorry that our Hotel did not live up to your expectations. We take comments like this very seriously. I will be sharing these comments with my staff and be looking into ways that we can improve our service. Thank you very much for letting us know about the problems that you encountered so that we have an... More

Vancouver
Top Contributor
56 reviews 56 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a standard Sheraton which is starting to look a bit tired.Nonetheless the room was comfortable clean with a great view of a sunset over the town.The staff were all friendly and professional.It is convenient to downtown with everything a short walk away.It was a bit overpriced particularly as parking is extra as is internet if you are not... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for your review. We take reviews like yours to heart. You will be pleased to know that because people like you took a moment to let us know what you are thinking we are in the process of some wonderful upgrades here at the Sheraton Anchorage Hotel & Spa. In the last couple of weeks we have upgraded... More

Bellevue, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to Anchorage each month for Business and I have stayed at every hotel. Including the fancy Capt. Cook and conveniently located Hilton. Well those properties are not bad the Sheraton is by far the best place to stay. Extremely friendly customer service Beautiful hotel kept up and clean and modern Great food and restaurant including room service Very... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Wow! I am so delighted to get such a glowing review. Thank you for taking the time to share it with us. I am especially glad to hear that you appreciated the cleanliness of the rooms and that you noticed the hard work and heart that our staff put into making your stay as wonderful as we can. Please remember... More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

we recently stayed at this hotel for a conference and event. The room was small but neat and clean. Hotel staff was very helpful and friendly especially the ladies at the front desk and the gentleman who monitored the club lounge during breakfast. Would definitely stay here again

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking time out to give us your feedback. I have shared it with the entire team and have posted for all to see. Have a Great Week. Todd Capizzo General Manger More

Hartsburg, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel staff were great. The food served at the conference was good. We did get complimentary wifi with the hotel rewards program. Parking was very convenient. The elevators were rather slow and upon arrival we had to use the service elevator to go up to our floor as the regular elevators were not moving. There were a lot of... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am so happy when i am able to share with my staff that their hard work and dedication is recognized by our guests. Thank you for such a great affirmation that we are doing our jobs. I hope that we can see you in Anchorage again sometime soon. Todd Capizzo General Manger More

Sugar Land, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice facility, attractive lobby and rooms. Very friendly staff. Best beds in the hotel biz at Sheratons. They're having some union problems so a bit of nastiness with guys making noise on the street in early morning. Otherwise great stay.

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

We appreciate you taking the time to let us know about your stay. I was especially happy that you enjoyed our location and the cleanliness of our rooms. Thank you for staying with us. Again sorry for the guy with the Bull Horn. Todd Capizzo General Manger More

Honolulu, Hawaii
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I didn't really stay at the Sheraton but, I did have lunch there. It was great. I had lunch in the Jade restaurant. My waitress was Kyoko very nice lady. I really enjoyed the lunch there. Very tasty. Kawananaaulani

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Were so excited you enjoyed your meal in Jade. I have posted your comment for the entire TEAM to see. Todd Capizzo General Manager More

Westmont, Illinois
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed a few nights after an Alaskan Cruise. The hotel was clean but needs some updating in some places, definitely showing it's age. From my research this is probably going to be one of the better places to stay in Anchorage. I think most hotels have the same problem, "AGE." The staff was very nice and helpful. The beds... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for staying with us at the Sheraton Anchorage and thank you for taking the time to share your thoughts with us. I am delighted to hear that our staff and our beds met with your expectations. I think that the view we have of the mountains is incomparable. I hope that you choose us the next time that... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Club level(9)
  • Few blocks(5)
  • Next morning(4)
  • Ice Spa(4)
  • Friendly and helpful(4)
  • Great view(3)

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 371
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton

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