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All 69 Anchorage hotels

Sheraton Anchorage Hotel

3.5 of 5 Hotel   |   401 East 6th Avenue, Anchorage, AK 99501 (Downtown)
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Ranked #18 of 69 hotels in Anchorage
A recent review
4 of 5 stars reviewed 2 days ago
Michelle K Kirtland, Ohio
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609 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Kirtland, Ohio
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Anchorage is a very cool place to visit. Lots to see & do. So the Sheraton matched our expectations. Clean rooms and good location However, the laundry was broken down when we arrived. Staff was not aware of it and they were not helpful with other suggestions. It was another traveler who tipped us off to a close Laundromat that... More

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Manitowoc, Wisconsin
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our second year staying here to jumpstart an Alaskan vacation. We used SPG points and were able to get a room with water views. Parking was comped due to our SPG status. The room was clean and well-appointed. We ordered room service on Friday as we were tired from 10 hours of traveling and the food was surprisingly... More

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Pisa, Italy
Top Contributor
64 reviews 64 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed two nights in Alaska high season. The price was tuned to high season in a comfortable hotel. The hotel was not tuned... the present status is disappointing, but the price is truly too high. Furniture, comfort level, noise level, all WRONG and not in line with the stiff rate. It is time to renovate or to drop the... More

Was this review helpful? Yes 2
Valletta, Malta
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

When we arrived at the hotel at 9am we were told that check in was at 3 pm. That was acceptable ofcourse. When at 3:25 our rooms were not yet given to us and my husband was at the reception desk almost begging for our rooms as we had been traveling since 6 am, I decided to go to the... More

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Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

First of all I want to apologize that you had a bad experience with us. There is no excuse whatsoever for rudeness from our staff. I hope that you know that we take your comments very seriously. I have spoken with my Management Team and this matter will be addressed. I understand that it is a very long flight to... More

Dallas, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived late from a long day of flying, to find out that due to a contract to Pilots, our king room suite had been given to a pilot with flight cancellations- even though we were a corporate client, paid, and confirmed 24 hours earlier for late arrival. We were told we would have to wait! The staff were friendly and... More

Was this review helpful? Yes 1
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am so sorry that you had some difficulties on your stay with us. Thanks for taking the time to let us know about them. I know that a flight to Anchorage can be very long and that you just want to get to your room and relax. We do our very up-most to accommodate all of our guest requests,... More

Seattle
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for only one night but the staff was great. Hotel was clean, beds were comfy and most importantly the black out curtains worked great. It was strange being somewhere where it was light until after 11. We are SPG Platinum so we were upgraded and got to be on club level and access the club. Which we... More

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Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you so much for taking the time to share your comments with us. We agree that our black-our curtains are most welcome this time of year. It is true that we do not serve alcohol in the Club Lounge,however we do offer snacks and soft drinks 24 hours a day, a continental breakfast and appetizers in the evening. We... More

Lyndonville, Vermont
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The front desk staff at this hotel were the best. Very friendly and visited with us quite a bit and they were also extremely helpful when our shuttle to the airport fell through. They went above and beyond to find out why and to replace our travel with another option. The restaurant was nice with a beautiful breakfast buffet. The... More

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Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mary, Thank you for your kind comments about our staff. We are delighted to hear that they fulfilled your expectations. I have shared this with my staff. Granted we do not have a pool, but I hope that you were able to get up to use our gym on the 15th floor with unparalleled views of the Chugiak Mountains.... More

Middleburg Heights, Ohio
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Most of the chain hotels in downtown anchorage are clustered Within a couple miles of each other. The Sheraton is a nice hotel with a bar, restaurant, simple gym and friendly staff. Got Starwood members there is a club level, it's simple but acceptable. Rooms were clean service was great.

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Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you so much for taking the time to share your good comments with us especially about our service and the cleanliness of our rooms. Those thing are our top priority. I hope that you get a chance to visit us again soon. Todd Capizzo General Manger More

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a bad location, just up 5th Street and within walking distance of downtown attractions like the mall, restaurants, etc. We redeemed 10,000 SPG points for a weekday stay in July. Not the newest or cleanest Sheraton we ever stayed at, but decent. We were told it is one of the more upscale places in Anchorage, and were happy overall.... More

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you so much for sharing your thoughts on your stay with us. We particularly like to hear the thoughts and opinions of our SPG members. Because of comments like yours, we are planning some updating and renovating very soon. We hope that we will see you again sometime soon. Todd Capizzo General Manager More

Madison, Wisconsin
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Oh, we could have stayed here our whole trip; it was sooo awesome! We got upgraded to a suite -room 1015 - with an awesome couch area and windows where you could see both the mountains and the water. Staff was incredibly nice and accommodating. Would love to come back!

Was this review helpful? Yes
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

We would love for you to come back also! Thank you so much for your wonderful comments. I agree that our views are some of the best in the world. I have shared your great comments with my team. I am glad that we had the opportunity to upgrade you so that you could take advantage of beautiful Alaska. Todd... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(13)
  • Club level(9)
  • Next morning(5)
  • Few blocks(5)
  • Ice Spa(5)
  • Friendly and helpful(4)
  • Great view(3)

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton

144 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#7 Business Hotel in Anchorage
Hotel Class
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is a luxury lodging with amenities like Ice Spa, a delicious restaurant, and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad ... more   less 
Number of rooms
371

Questions & Answers

Questions? Get answers from Sheraton Anchorage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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