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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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Sheraton Anchorage Hotel
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
3 of 5 stars Reviewed today NEW

i was staying at the sheraton anchorage due to peak season of summer in alaska where other part of my family is staying at other hotel staff at front desk were good but wall is SO THIN...we can even hear people from the next door or people walking passby our room door its an old hotel and surroundings are so... More 

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Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our first time in Anchorage and we stayed at this Sheraton, SPG, hotel. It was large and comfortable. The exterior is a little dated, but was in decent shape when we came. I did find that although the stay was comfortable, the staff was not attentive. The line for SPG Gold members was clearly marked and the red... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Ztlsgal, Thank you for your most recent review on Tripadvisor. I appreciate the time and effort you took to tell us how we are doing....both well and not so well. Only through feedback such as this can we continue to improve our service and our property. Again thank you. I'm pleased you felt the hotel was comfortable and convenient... More 

Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel had simple elegance. Front desk was very courteous. The room very nicely decorated and the bed was wonderful to sleep in which for me is difficult since i am such a light sleeper and can't sleep compforably away from home. Here i sleep like a baby. Also there was morning buffet (free) and evening wine and appetizers (free!!!)... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you so much for your warm feedback regarding your recent visit. I am so pleased you slept well! It's often difficult when you are so far away from home and also given the fact the sun is up so late in the summer! I'm also pleased you enjoyed the amenities of the Club Floor and Lounge. I'm... More 

Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I probably had the worst night sleep I ever payed more than $250 in my life for in this hotel. After a rough day in which I missed my flight and was visibly tired I finally got to sleep around midnight. At 230 AM I awoke to a lot of noise in the next room. Not being able to get... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Skinny Elvis, I am writing with regards to your most recent stay and subsequent comments you left on TripAdvisor. I would firstly like to thank you for the time and effort you took to advise us of your feedback. Without this it is impossible for us to know what we are doing well and what we need to improve... More 

Travelers are raving about these Anchorage hotels

Fairbanks, Alaska
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

I will not go back. I reserved a junior suite with the purpose and intention of hiding away for a weekend with a view and some space to work on my master's thesis. I called and indicated when I would be in and verified the room. When I arrived, no suites were available. To make up for it, they put... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear VC Jackson, I am writing with regards to your most recent stay and the subsequent comments you left on Tripadvisor. I would firstly like to thank you for the time and effort you took to provide feedback. Without this we simply cannot know what we are doing well and what we need to improve upon. Again thank you. Secondly... More 

Los Angeles
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton for one evening post cruise. It is a decent property, and definitely fulfilled our needs for a place to stay for one evening. Here are the pros and cons: Pros: Sheraton branded so able to use SPG Starpoints to pay for room; evening Club room with some snacks and drinks and alcohol; close enough to... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Dr. Steve, Thank you for your most recent feedback on Tripadvisor. Without feedback such as this it is virtually impossible for us to know what we are doing well and what we need to improve upon. I am pleased you enjoyed the Club Lounge, we have made a large effort to improve this experience. I am aware of the... More 

Lake Mary, Florida, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton anchorage is a comfortable and clean hotel. We went there because it was the meeting point before starting a tour to Denali and then cruising. The hotel is a bit far from the center, but it is so outdated, very 70's... We had a Nice and comfortable bedroom. The bathroom was so so. The hotel was very quiet.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Fredrique, Thank you for your most recent comments on TripAdvisor regarding your visit with us. I am pleased you enjoyed your stay. We are constantly upgrading and renovating our product and with the summer season ending in a few months those efforts will continue. This will be reflected in our bathrooms, Corner Pantry and Club Lounge. I again thank... More 

Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We've had a nice stay at the Sheraton Anchorage. Rooms are clean with comfortable beds and service has been friendly. Convenient to downtown restaurants. We've walked to some of the local favorites. Weather has been gorgeous, making our stay even more spectacular.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Tamra, Thank you for your warm feedback on Tripadvisor regarding your most recent stay. It is very much appreciated. I am pleased you enjoyed your visit with us and I hope your visit to Alaska was just as enjoyable. Again than you. Sincerely, Colin McBeath General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great location in downtown near to the street that takes you for Highway 1. Places to go in downtown are within a mile and half. The lobby is well decorated. I requested an early checking for which I got a confirmation email as well the week of my trip, but they didn't have a room ready. I went back at... More 

Was this review helpful? Yes 1
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Sumit, Thank you for your most recent review on TripAdivsor. Although we do try to honor all requests it is not always possible. We recognize you are an SPG member and thus we make an extra effort however due to departure and arrival patterns we cannot guarantee all requests. My apologies is this was an inconvenience. I am pleased... More 

Wichita, Kansas
5 of 5 stars Reviewed 1 week ago

I cannot compliment the staff in the Club Lounge and at the front desk enough! Without exception, they were friendly, attentive and enjoyable. My boyfriend and I recently stayed for 4 nights, and the service was consistently amazing. The Lounge staff had our favorite beer opened and ready for us the moment we arrived for the evening drinks. They played... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Amy, Thank you for your most recent comments on TripAdivisor. I am delighted that you enjoyed your visit and that you especially enjoyed our customer service. It is something we pride ourselves upon. Again thank you and I hope we have the opportunity to welcome you back to The Sheraton Anchorage Hotel and Spa again in the near future.... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Club level(8)
  • Few blocks(4)
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198 photos of this hotel

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