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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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1 room 1 guest
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Sheraton Anchorage Hotel
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779 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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    (143)
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Princes Risborough, United Kingdom
Level Contributor
210 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed yesterday NEW

We checked in at 9am and cheekily asked if we could get our room early... And was pleasantly surprised when they said yes. Rooms were large, clean and decor was contemporary. Staff on desk helpful. Disappointing that hotel offers no shuttle service to the railroad station as too far to walk with luggage. Brilliant location for the museum.

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Auckland Region, New Zealand
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved our 2 night stay at this hotel. Check in staff really friendly and helpful and room was adequate with a huge king bed. Cindy was on hand to assist and answer any queries when I picked up the phone, nothing was too much trouble. It is a short walk (10 mins) to the main area in town, but we... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mandma, Thank you for your most recent feedback regarding your visit with us. I am delighted you found Cindy to be such a help, she is indeed wonderful. I'm also pleased that you found the walk to be pleasant to downtown. In summer it is indeed a short stroll. Again thank you so very much and I hope you... More 

Sydney
Level Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel itself is nice outfitted. It has everything you expect of a hotel of this price range and name. The rooms have pretty much the same things as other hotels of this type. Much like an expensive motel chain, really. Nothing wrong with that. Except when you pay for the price of a hotel like this one, and you... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear George, I am writing with regards to your most recent stay and the subsequent comments you left upon departure. Firstly thank you for the feedback, without this feedback it's difficult to know what we are doing well and what we need to improve upon. Again thanks. Secondly I'm sorry you found the distance of the hotel to be such... More 

Travelers are raving about these Anchorage hotels

Alpharetta, Georgia, United States
Level Contributor
268 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 5 nights - 2 weeks in a row. I was here for work. check In was a breeze both the times. After a long flight from the east coast - its good to get settled in quickly. The room was pretty efficient and well laid out for a business traveller. I tried room service one night... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Shanker, Thank you for your most recent feedback on TripAdvisor. I am delighted you enjoyed our services and that you found the hotel excellent for business. We do attempt to accommodate all types of travelers from corporate to family however I can see how the fact we don't have a pool would be a concern. Again thank you so... More 

Honolulu, Hawaii
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms were large and clean, although the bathroom was poorly laid out. Anyone over 3 feet tall will not be able to have the bathroom door open at all if they are using the shower or toilet. The hotel bar had a good selection of food and drinks, and the wait staff is experienced enough to provide great service.... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear AFMojo, Thank you for your most recent review and the feedback you provided on Tripadvisor. I am delighted you enjoyed your visit and that the service you received was excellent. I do understand your feedback regarding the bathrooms, we are taking steps to address this shortly so I'm hopeful the next you visit you will see improvements. Again thank... More 

Owings Mills, Maryland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of our 7 Days/7 Nights Deluxe Alaska Sampler railroad package. It's a nice hotel (if you get a good view). Rooms seem clean enough. Service was friendly and prompt. It was nice that they offer the option of extra points if you choose not to have your room cleaned during your stay. We did not... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear khim911, Thank you for your most recent feedback on TripAdvisor. I am delighted you enjoyed your visit and that the walk wasn't to much of a burden. In the long daytime of summer it is generally very pleasant. I am concerned about the options for vegan eating. I myself was vegan for five years and I purposely ensured some... More 

Victor, Montana
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton Anchorage hotel in August 2015. It was pleasant with the room typical of Sheraton. The bed was comfortable and the furnishings maintained. The bathroom was small, even though we were on the club level. The service in the club lounge was quite good. At the restaurant, we had a halibut sandwich which was nicely done.... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Don, Thank you so very much for your most recent feedback regarding your visit. I'm pleased you enjoyed the hotel but am concerned about the slowness in the restaurant and the frustration you had with reaching our concierge. We do contract this service out during the summer however we take pains to ensure that reaching them is convenient and... More 

Homer Alaska, United States
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

always pleasant staff. The beds are the best of any hotel in Anchorage. Eat somewhere else. Stay here frequently as it is convenient for me. Nice Spa and workout room. No pool. Would be nice if they offered suites

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Paul , Thank you for your most recent feedback regarding your visit with us. I'm delighted you enjoyed your visit and you especially enjoyed our Sheraton Sweet Sleeper beds, they are indeed incredibly comfortable. I'm so sorry if you didn't enjoy our food and beverage outlets...this is of course a concern for me. As for suites, we have in... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed staying at this wonderful hotel. It was quiet all around and it was in the middle of downtown. Worth the stay but what sucks is the pay of parking each day 20$. That you can work around it. That's if your getting a rental to get around. The rooms are clean, service was great. Coming back soon again!!

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Marwah, Thank you for your most recent feedback regarding your visit with us recently. I'm delighted you decided to Honeymoon in Alaska! I am also very pleased that you enjoyed your stay but am concerned that you paid $20.00 for parking...the charge is in fact only $15.00. I would be delighted to adjust this amount off if there was... More 

Clarkesville, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed twice once in July and then in August. The staff was friendly and helpful despite a flaw with the reservation. We were pleased to be able to bring our dog and they had a green space for walking her with baggies and a trash can for cleanup. We did have the club level and the breakfast was good.... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mary, Thank you for your most recent feedback regarding your visit. I'm so pleased you enjoyed your visit and that your dog enjoyed it as well! We have many travelers arriving with their pets and we love to accommodate them as best as possible. I hope the rest of your visit to Alaska was just as enjoyable. Sincerely, Colin... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Club level(8)
  • Few blocks(4)
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209 photos of this hotel

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