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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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Sheraton Anchorage Hotel
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694 reviews from our community

Traveler rating
    202
    248
    150
    52
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Alaska
Top Contributor
91 reviews 91 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

My favorite thing about this hotel was the exceptional comfort of the bed. It was so nice, I would seriously consider buying one - the pillows and linens were also very nice. The view from the room was very pretty and the room was spacious and accommodating. The staff was courteous and fairly friendly. The food at the bar in... More 

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Cedar rapids
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is right downtown near many places to drink, dine and shop. The dining on site is nice the food is pretty good. The bar is always quiet and the service is good. I have stayed here several times and have always enjoyed the stay.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you so much for your most recent review on TripAdvisor. I am delighted you enjoyed your stay and felt the service was warm and welcoming. I do look forward to welcoming you back to The Sheraton Anchorage Hotel and Spa again in the very near future. Sincerely, Colin McBeath General Manager More 

Bristow, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed for a week and found the hotel to be quite nice. Check in was very friendly and efficient, my room was comfortable and clean, the housekeeping staff was very attentive. The thing that makes this hotel review-worthy, though, was the food. I usually have low expectations for hotel food, especially in the lounge; however, I had several wonderful... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you so much for your recent review on Tripadvisor. We are indeed very pleased that you enjoyed your stay and are delighted that you especially seemed to enjoy our dining options. Thank you so very much for your feedback and we look forward to welcoming you back to The Sheraton Anchorage Hotel and Spa again in the... More 

St. Moritz, Switzerland
Top Contributor
273 reviews 273 reviews
104 hotel reviews
324 helpful votes 324 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel after a long flight and felt very good. Nice hotel and friendly staff. Our room had a wonderful view over the city and the Knick River. The Club floor offers a lounge with a good choice of snacks and drinks in the evening and good breackfast choices and the staff was more than accomodating. The... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Engidiner, I am writing with regards to your most recent stay and the subsequent comment card you provided to Tripadvisor upon departure. I would like to sincerely thank you for the time and effort you took to advise us of your thoughts. Without feedback such as this it is literally impossible for us to know what we are doing... More 

Euless, Texas
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

Highly recommend this downtown hotel you get all the lovelies of the awesome Sheraton beds along with a comfortable lobby, lounge and truly helpful staff. Easy walk to museums and 5th Ave Mall. Great views from the rooms. Could update the desks more.

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you for your most recent comments and feedback regarding your most recent stay. Without this feedback we cannot possibly know what we are doing well and what we need to improve upon. I am delighted you enjoyed your stay and that your found the location convenient. Again thank you and we look forward to welcoming you back... More 

Newcastle upon Tyne
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

After long flight from the UK fairly easily located the hotel in "downtown" Anchorage. Parked in the underground car park and entered via sterile looking entrance which soon opened up into a more welcoming reception area and friendly staff. Room was comfortable, clean and great beds......ideal after a long journey. Breakfast was in nice restaurant with extensive choice, great value... More 

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Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you for your most recent review, we are delighted that after such a long flight you were able to find at least temporary comfort so far away from home. We are delighted that you found the service warm and inviting and the options abundant, Again thank you so very much. Sincerely, Colin McBeath General Manager More 

Reston
Top Contributor
73 reviews 73 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Had to bring laundry down to front desk because there was no one to pick it up despite claims it would be picked up. Breakfast buffet ran out of food because resources were diverted to much more expensive mothers' day brunch upstairs. Altogether not a strong showing for a Starwood member hotel. Room wasn't much better than average in-out lower... More 

Was this review helpful? Yes 1
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you so very much for your most recent comments regarding your stay. Without feedback such as this we cannot continue to improve our service and our property. Again thank you. Secondly my apologies for the fact you found issues with our laundry and breakfast service, we are of course looking into this after your other reviews on... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I can't say enough about this hotel. Room is very nice and clean and staff extremely pleasant. Try to make your stay the best it can be, especially when it's a special occasion. My daughter wants to come stay again. Which says a lot to me. We will be coming back for sure.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Starvia, I am so pleased both your daughter and yourself enjoyed your most recent Mother Daughter stay. It is wonderful when families can come together and simply enjoy each others company. Again thank you and I look forward to welcoming you back to The Sheraton Anchorage Hotel and Spa again in the near future. Sincerely, Colin McBeath General Manager More 

Skagway
Top Contributor
51 reviews 51 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually avoid staying in downtown Anchorage due to parking and traffic hassles. The Sheraton avoids both. Sufficient easy parking, and a good accessible location to either direction in town. Easy walk around downtown and the mall. Enjoyed a good clean room with a great view about half way up the tower. Pleasant, helpful professional staff and a surprisingly good... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, Thank you for providing feedback regarding your most recent stay. It is much appreciated. We are very pleased with our location, our staff and our property and thankfully it's not quite summer so our rates are very reasonable. Again thank you and we look forward to welcoming you back to The Sheraton Anchorage Hotel and Spa again in... More 

Top Contributor
117 reviews 117 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked in to the Sheraton when we stayed in Anchorage for two nights. We paid extra to get access to the Club Lounge. If you are thinking of doing this - don't! The food is mediocre at best and the lounge is always busy when the food is served there. There is very limited selection and no alcoholic drinks... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest, I am writing with regards to your most recent stay and the subsequent comments you left upon departure. Firstly thank you so very much for providing feedback on your stay. Without this important information it is impossible for us to know what we are doing well and what we need to improve upon. I am also so very... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Club level(8)
  • Few blocks(4)
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191 photos of this hotel

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