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Sheraton Anchorage Hotel

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401 East 6th Avenue, Anchorage, AK 99501
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Sheraton Anchorage Hotel
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Sheraton Anchorage Hotel
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745 Reviews from our TripAdvisor Community

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Traveler rating
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    268
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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    (745)
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    (143)
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Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I probably had the worst night sleep I ever payed more than $250 in my life for in this hotel. After a rough day in which I missed my flight and was visibly tired I finally got to sleep around midnight. At 230 AM I awoke to a lot of noise in the next room. Not being able to get... More 

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Fairbanks, Alaska
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I will not go back. I reserved a junior suite with the purpose and intention of hiding away for a weekend with a view and some space to work on my master's thesis. I called and indicated when I would be in and verified the room. When I arrived, no suites were available. To make up for it, they put... More 

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Travelers are raving about these Anchorage hotels

Los Angeles
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sheraton for one evening post cruise. It is a decent property, and definitely fulfilled our needs for a place to stay for one evening. Here are the pros and cons: Pros: Sheraton branded so able to use SPG Starpoints to pay for room; evening Club room with some snacks and drinks and alcohol; close enough to... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Dr. Steve, Thank you for your most recent feedback on Tripadvisor. Without feedback such as this it is virtually impossible for us to know what we are doing well and what we need to improve upon. I am pleased you enjoyed the Club Lounge, we have made a large effort to improve this experience. I am aware of the... More 

Lake Mary, Florida, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sheraton anchorage is a comfortable and clean hotel. We went there because it was the meeting point before starting a tour to Denali and then cruising. The hotel is a bit far from the center, but it is so outdated, very 70's... We had a Nice and comfortable bedroom. The bathroom was so so. The hotel was very quiet.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Fredrique, Thank you for your most recent comments on TripAdvisor regarding your visit with us. I am pleased you enjoyed your stay. We are constantly upgrading and renovating our product and with the summer season ending in a few months those efforts will continue. This will be reflected in our bathrooms, Corner Pantry and Club Lounge. I again thank... More 

Dallas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've had a nice stay at the Sheraton Anchorage. Rooms are clean with comfortable beds and service has been friendly. Convenient to downtown restaurants. We've walked to some of the local favorites. Weather has been gorgeous, making our stay even more spectacular.

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Tamra, Thank you for your warm feedback on Tripadvisor regarding your most recent stay. It is very much appreciated. I am pleased you enjoyed your visit with us and I hope your visit to Alaska was just as enjoyable. Again than you. Sincerely, Colin McBeath General Manager More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Great location in downtown near to the street that takes you for Highway 1. Places to go in downtown are within a mile and half. The lobby is well decorated. I requested an early checking for which I got a confirmation email as well the week of my trip, but they didn't have a room ready. I went back at... More 

Was this review helpful? Yes 1
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Sumit, Thank you for your most recent review on TripAdivsor. Although we do try to honor all requests it is not always possible. We recognize you are an SPG member and thus we make an extra effort however due to departure and arrival patterns we cannot guarantee all requests. My apologies is this was an inconvenience. I am pleased... More 

Wichita, Kansas
5 of 5 stars Reviewed 1 week ago

I cannot compliment the staff in the Club Lounge and at the front desk enough! Without exception, they were friendly, attentive and enjoyable. My boyfriend and I recently stayed for 4 nights, and the service was consistently amazing. The Lounge staff had our favorite beer opened and ready for us the moment we arrived for the evening drinks. They played... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Amy, Thank you for your most recent comments on TripAdivisor. I am delighted that you enjoyed your visit and that you especially enjoyed our customer service. It is something we pride ourselves upon. Again thank you and I hope we have the opportunity to welcome you back to The Sheraton Anchorage Hotel and Spa again in the near future.... More 

Eureka, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice. The rooms were clean, good sized rooms with comfortable beds and pillows! Well decorated. Offered wi-fi, in room coffe and other amenities. Not sure how close the downtown area is from the hotel. Convenient restaurant and bar that has food. The restaurant service was VERY slow so we went to the bar and ate there.... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear DGhunter, I am writing with regards to your most recent visit and the subsequent comments you left upon departure. I would firstly like to thank you for the time and effort you took to advise us of your thoughts. Without feedback such as this it is very difficult to know what we are doing well and what we need... More 

Washington DC, District of Columbia
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here last minute on a business trip. It was an easy trip from the airport to downtown. I found the staff to be super helpful and nice. The room was clean- the bed was super comfortable- plush pillows! This Sheraton is located downtown and within walking distance of a number of restaurants and shops. Parking is $10 and... More 

Was this review helpful? Yes
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Guest., Thank you for your most recent feedback regarding your visit with us. I am delighted that you enjoyed your stay. I hope we have the opportunity to welcome you back to The Sheraton Anchorage Hotel and Spa again in the near future. Sincerely, Colin McBeath General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had booked a Junior Suite from 6/28-7/1. Showed up and were not given the room we ordered. Went to Front Desk and was told that the Junior Suites were sold out and that one would be available for us to move to by 9AM in the morning. The individual said that they would comp the 1st nights stay (we... More 

Was this review helpful? Yes 1
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Mike, I am writing with regards to your most recent stay and the subsequent comments you left on TripAdvisor. I would firstly like to thank you for the time and effort you took to advise us of your concerns. Without feedback such as this we cannot continue to improve our service and our facility. Again thank you. Secondly I... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Club level(8)
  • Few blocks(4)
Questions? Get answers from hotel staff and past guests. Ask a question

197 photos of this hotel

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