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GuestHouse Anchorage Inn

2.0 of 5 321 East 5th Avenue, Anchorage, AK 99501 (Formerly Days Inn Downtown)
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GuestHouse Anchorage Inn
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GuestHouse Anchorage Inn
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109 reviews from our community

Traveler rating
    17
    29
    37
    12
    14
See reviews for
18
33
14
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed during a layover for aircraft maintenance. Very pleasant staff at desk (met three members - all very helpful and accommodating.) Room was clean and well equipped. Carpeting in common areas was dingy.

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Warsaw
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from another Alaskan trip with our family of 7. We, again, stayed at GuestHouse Anchorage. Can't say enough about the place, it's suited us just fine and we've stayed there 5 or 6 times in the past few years. Staff is very accommodating, even down to filling our request for specific rooms. Also we were allowed to stay... More

Was this review helpful? Yes 1
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for being a loyal guest at the Hotel and taking the time to share your experience. I am pleased that your enjoyed the GuestHouse Anchorage Inn and its great location. Our team looks forward to being able to welcome you back in the future. More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff are very helpful and friendly Rooms spacious beds comfortable Very central close to restaurants and attractions There is a restaurant across the road which is quite handy nice food Coffee shop at the back of the hotel which is great Good gym

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for staying with us and for taking the time to share your experience. I am pleased to hear that the service, our location and restaurants all added to your visit. We hope to welcome you back in the future. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

We were within walking distance to downtown Anchorage & that was so handy as there are great restaurants & good shopping downtown. The staff at the front desk are very friendly & helpful. The rooms are a bit outdated but very clean & quiet.

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you so much for selecting GuestHouse Anchorage Inn for your recent stay in Anchorage and for the kind remarks you made about our staff, service and location. We hope to become your home away from home when visiting Anchorage and look forward to your frequent return. More

Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

I am a bit late in leaving my review for this hotel, but wanted to express my gratitude for the hotel staff. I stayed here the beginning of August, 2014. I came with my 2 kids. We landed in Anchorage after midnight and did not have a hotel booked. I called around and either there wasn't an answer or they... More

Was this review helpful? Yes 1
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for taking the time to share your experience at GuestHouse Anchorage Inn. We are pleased that you took the time to let us know about the service rendered to you by the Hotel staff and especially Chris. In the hospitality industry, we know that the number one factor in guest satisfaction is service and attitude of employees. We... More

Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 11, 2014

The pleasantness of the staff ran hot and cold. The morning we arrived we were pleasantly permitted to check in around noon. The van driver was also quite pleasant. Whenever we called down to the front desk we were bothering them though. Lobby was nice, but we had to catch a plane before they put out their breakfast, so unable... More

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

We certainly appreciate you taking the time to express your concerns regarding your recent stay at our hotel. I was sorry to hear that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both product and service, and it is vital to our continued success to know when we... More

Top Contributor
131 reviews 131 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 8, 2014

Nothing special but works for a day or two. Got off to a rough start with the shuttle, promised 20 minutes when I booked and it took an hour. Rooms are clean but small. Walking to downtown very convenient. Bottom line works for a short stay but we will try something different next time

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you so much for taking the time to share your feedback. I’m pleased to hear that your stay was an enjoyable one overall. The comments you shared about our courtesy airport shuttle service will certainly be addressed. The necessary improvements made to alert our customers that the shuttle is approximately 12-20 away from the airport, but this time will... More

Volcano, California
2 reviews
1 of 5 stars Reviewed September 5, 2014

We were booked into this place by our travel agent for a 3 night stay. We made it through one night only because it was too late in the day to find an alternative. The bed linens had not been washed or changed. One sheet had a stain of what appeared to be excrement. The bathroom appeared to be clean,... More

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for bringing to our attention the problem you encountered with the GuestHouse Anchorage Inn. There is never an excuse for providing valued clients, such as yourself, with anything less than a perfect experience. We apologize for the inconvenience this has caused you and have reported the matter to the Executive Housekeeper for corrective action. We credit our success... More

the world
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 3, 2014

A handy place to stay for the night nothing special and carpets look like they could do with a really good clean but comfortable bed and hot shower and plenty of coffee in the morning, however we found the staff really went out of their way to assist us with information and phone calls which was really appreciated as it... More

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for your comments regarding the GuestHouse Anchorage Inn. We operate under the idea that every hotel has beds, every hotel has showers, front desks, etc., but not every hotel has the incredible staff we have. A building can be as unique, but it is the people that provide the service that makes a building special. We're glad you... More

Honolulu, Hawaii
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

I just recently stay at the GuestHouse Anchorage Inn and I just loved it. The hotel itself was old but very clean. The staff were just awesome. They just made my stay more pleasant. Good sense of humor. My questions were answered and they were so paitent with me. Very professional and very hard working. Thank you so much for... More

Was this review helpful? Yes
Tammy W, General Manager at GuestHouse Anchorage Inn, responded to this review

Thank you for your review on your recent stay. We are thrilled with the wonderful comments you made. Our team is truly dedicated to a high level of engagement and I'm glad you experienced this on every level. We hope to have the chance to welcome you back often. More

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Additional Information about GuestHouse Anchorage Inn

Address: 321 East 5th Avenue, Anchorage, AK 99501 (Formerly Days Inn Downtown)
Phone Number:
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Anchorage Inn 2*
Number of rooms: 130
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Also Known As:
Days Inn Downtown Hotel Anchorage
Days Inn Anchorage
Anchorage Days Inn

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