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Alex Hotel & Suites

4615 Spenard Road, Anchorage, AK 99517 (Formerly Quality Inn & Suites Airport)
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44 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Templeton, California
Top Contributor
94 reviews 94 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here 1 night after flying into Anchorage. Room was large & comfortable with microwave, coffeemaker, etc. You can request their shuttle to get you at the airport 24' a day, which is wonderful. The property is situated close to the airport, and fast food is within close walking distance. There is a hot breakfast buffet included. For the price... More 

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Florida
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought they were wonderful!! From the greet to the drivers to the room. I had room 1510 near the elevator and never a noise. I stayed 6/5-6/7. I even called them from Denver about our delay of one night and never an issue. I am really picky and I travel often. The beds were the BEST!! The Shuttle Tony,... More 

Was this review helpful? Yes 1
Fairbanks, Alaska
2 reviews
1 of 5 stars Reviewed 3 weeks ago

We had gone to a soccer game at 10 am, my daughters returned at 2 pm to rest when they discovered that the staff had entered, deposited a large bowel movement, dislodged the toilet paper dispenser, and left the fridge open. The room reaked!!!! Because I discovered the event later from my children, it was reported in the evening when... More 

Was this review helpful? Yes 1
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Dear FaribanksFamily, I followed up on your complaint and left a message on your cell phone so that we could talk about this. I did not receive a call back from you. I read your review and spoke to our operations team about your complaint. Allow me to give you a little background. Our hotel is staffed by housekeepers that... More 

Travelers are raving about these Anchorage hotels

Whittier, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Run down, beds uncomfortable, the only positive thing is free breakfast . I would not come back again. To get to the lobby, you have to go to the other building which were not connected. Of course this was more noticeable because of the rain. This place needs renovation ASAP

Was this review helpful? Yes 1
Fairbanks, Alaska
Top Contributor
66 reviews 66 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good: they have a park & fly so we could leave our car parked without extra charge while out of state, they did try to correct problems when asked The bad: breakfast, only one type of tea and coffee. Rest just average. Did have bananas Roon: dresser, table, 2 straight chairs,small refer & microwave (stacked not in a cabinet).... More 

Was this review helpful? Yes 1
Long Beach, California
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The complimentary shuttle from the airport was very fast. The driver was friendly. Everyone at the hotel was very friendly and helpful. The rooms were very nice. Comfortable bed, nice TV, refrigerator, and microwave. The complimentary breakfast was very good. Waffles, eggs, bagels, cereal, etc. A very comfortable hotel! I would definitely stay here again!

Was this review helpful? Yes 1
Highland, California
Top Contributor
67 reviews 67 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was large and we loved that. The 2 king beds were really big and ok, not great. The room seemed clean but not a lot of light so hard to tell. Bathroom needs a little work- old but clean. Service employees were friendly but couldn't answer some of our questions. Average motel.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

The shuttle took over an hour when it is a 4 minute drive from the airport. The driver was overly rude. And the binding machine ate my money and they don't even have carbonated beverages. The rooms feel dirty and it's very loud all over the hotel even at late hours. I would not ever stay at this hotel again... More 

Was this review helpful? Yes 2
southeast, alaska
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 21, 2015

It was an okay place. the housekeeping staff was great. we stayed in the back building. our room did not even have a lock that worked, maintenance had to lower the lock so that it would actually lock when we left the room. floors creaky, could hear the people below us, above us and next to us. it was very... More 

Was this review helpful? Yes 2
Homer, Alaska
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 7, 2015

Was booked into this hotel by our staff based on their advertising and claim of being just renovated. From the exterior, the hotel appears to be well kept, but closer inspection reveals the poor quality of either the renovation, or on-going maintenance. I stayed in the 5 story "tower" portion of the hotel, on the 4th floor. While the wait... More 

Was this review helpful? Yes 1
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