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All 69 Anchorage hotels

Alex Hotel & Suites

2.0 of 5 Hotel   |   4615 Spenard Road, Anchorage, AK 99517 (Formerly Quality Inn & Suites Airport)
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Ranked #49 of 69 hotels in Anchorage
  • Overview
  • Reviews (10)
  • Photos (29)
  • Amenities
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  • Room tips (3)
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10 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a late flight in so we wanted something cheap and close to the airport. They had a free airport shuttle that picked us up. Checking in was very easy, and the staff was super friendly. Hotel room was nice and clean, so I'm not sure what the bad reviews are for. We were in the main building. Breakfast... More

Was this review helpful? Yes
Los Angeles, California
15 reviews 15 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 5 nights here. Service was nice. The room was clean and comfortable. The breakfast was pretty good. The only negative was loud splashing noises almost constantly happening, maybe from the heating system.... we mentioned it to the maid.... but there was no improvement.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My mother, sister and I stayed here in june of 2014. The many reviews I read of negative remarks originally scarde me. But as budget wise travelers I chose to try it out. It was a great decision. We were checked in immediately upon arrival. After a long stay at the anchorage airport that was great! We were welcomed to... More

Was this review helpful? Yes 2
Salt Lake City, Utah
Top Contributor
86 reviews 86 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed April 22, 2014

My company put me up here. From the moment we arrived, we had a feeling there was something wrong. The property is laid out like a low-rent converted apartment complex. Two separate buildings with parking under building 2. The walk to the room felt like walking through public housing in NYC. Sure, there was new carpet and paint; lipstick on... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

We stayed at the Alex Hotel and found the room spacious and clean. The breakfast area was clean, tidy and had someone attending to the area all morning. The hotel recently underwent a major renovation and have gone out of their way to modernize and update their amenities. The hotel is located close to the airport and is convenient for... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 18, 2014

The title of my original review was "Alex Hotel - yuck." When I wrote the review, I received an email from management APOLOGIZING for my bad experience there. Now management has posted a response basically saying I was wrong in what I said in my review and that my review was "undeserved." First, businesses should never respond like this, especially... More

Was this review helpful? Yes 6
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 6, 2014

It seems this place is now known as the Alex Hotel. When you first walk in the lobby the place REEKS. We didn't notice the smell in the halls or in the room, just in the lobby. We didn't take advantage of the complimentary breakfast because we couldn't stand being anywhere near the lobby. The front desk guy was RUDE... More

Was this review helpful? Yes 1
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

We are very concerned about this negative review. We have a newly renovated lobby that has many exits which always supply the lobby with fresh air. Our breakfast room is just adjacent to our lobby and I am wondering if perhaps someone had accidentally burned a make-it-yourself Belgian waffle causing this odor. We have had a meeting with our front... More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed October 8, 2013

My family and I enjoyed the stay at the Quality Suites in Anchorage. The room was very comfortable with a living room and bedroom. Also, the free breakfast was good, it helped us start the day off right. The location was convinient also. I would definitely consider staying here again.

Was this review helpful? Yes
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you so much for taking the time to review our hotel. We really appreciate it! More

Aniak, Alaska, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 8, 2013

I live in Alaska and I have stayed in many hotels in anchorage. the pics the show are only of the better part of the hotel ask them to take pics of room 2330 in the old building!!! yuk-- a homeless person wouldn't stay here!! what false advertising! I decided to get the king room cause the photo showed a... More

Was this review helpful? Yes 3
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Room 2330 was one of five rooms that had not yet been renovated before our busy summer season arrived. We completely agree that the room was below our normal standards and what our guests expect from a hotel. All of our rooms have now been completely renovated with new carpeting and paint just to name a few. Bathrooms have been... More

Toano, Virginia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 6, 2013

We stayed here for a night after a late arrival at the Anchorage Airport. This is a solid choice for a short term stay - pretty standard Quality Inn. The breakfast buffet was good - had hot food choices as well as continental breakfast type choices. Our room was quite spacious although the decor is overdue for an upgrade. Everything... More

Was this review helpful? Yes 1
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Additional Information about Alex Hotel & Suites

Address: 4615 Spenard Road, Anchorage, AK 99517 (Formerly Quality Inn & Suites Airport)
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Alex Hotel & Suites 2*
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Also Known As:
Quality Inn And Suites Airport
Quality Inn & Suites Airport Hotel Anchorage
Quality Inn Airport
Quality Inn Anchorage
Anchorage Quality Inn

29 photos of this hotel

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Room/suite (9)
Other (1)

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Hotel & grounds (7)
Room/suite (6)
Dining (1)
Other (6)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
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