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Alex Hotel & Suites

4615 Spenard Road, Anchorage, AK 99517 (Formerly Quality Inn & Suites Airport)
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49 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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All months
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived late (close to 1 in the morning) and had no problems checking in and getting to our room. The room had two double beds, and was as is expected for any chain hotel. It was all very clean. We slept well and were up early. The breakfast was much better than I expected. I was very hungry having... More 

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Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you kindly for your nice review. We are actually an independent hotel and by you taking the time to write this review it really helps us. Thank you! Ramona More 

Charlotte, North Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel is exceptional! We lost a wallet in the parking garage. It could have easily not been turned in as no one would have ever known. After backtracking and canceling credit cards I went to the lobby in a last ditch effort and asked if a wallet had been turned in. The staff was ecstatic that... More 

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Prairie Village, Kansas
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading some reviews I was apprehensive about staying here, however our stay ended up being great! The bed was new and very comfortable, the room was spacious and had a big flat screen TV, the cleaning staff was super friendly and very helpful, and the breakfast was extensive with make your own waffles, scrambled eggs, sausage, biscuits and gravy,... More 

Was this review helpful? Yes 1
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had requested for 2 rooms with 2 king beds since we were a group of 8 staying for 1 night, and when we reached we were told that both rooms only had 1 king bed since they did not look over the occupancy count. The concierge was clueless about what the rooms looked like and mentioned that she had... More 

Was this review helpful? Yes 1

Travelers are raving about these Anchorage hotels

Templeton, California
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 27, 2015

Stayed here 1 night after flying into Anchorage. Room was large & comfortable with microwave, coffeemaker, etc. You can request their shuttle to get you at the airport 24' a day, which is wonderful. The property is situated close to the airport, and fast food is within close walking distance. There is a hot breakfast buffet included. For the price... More 

Was this review helpful? Yes 1
Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 15, 2015

I thought they were wonderful!! From the greet to the drivers to the room. I had room 1510 near the elevator and never a noise. I stayed 6/5-6/7. I even called them from Denver about our delay of one night and never an issue. I am really picky and I travel often. The beds were the BEST!! The Shuttle Tony,... More 

Was this review helpful? Yes 1
Fairbanks, Alaska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 12, 2015

We had gone to a soccer game at 10 am, my daughters returned at 2 pm to rest when they discovered that the staff had entered, deposited a large bowel movement, dislodged the toilet paper dispenser, and left the fridge open. The room reaked!!!! Because I discovered the event later from my children, it was reported in the evening when... More 

Was this review helpful? Yes 1
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Dear FaribanksFamily, I followed up on your complaint and left a message on your cell phone so that we could talk about this. I did not receive a call back from you. I read your review and spoke to our operations team about your complaint. Allow me to give you a little background. Our hotel is staffed by housekeepers that... More 

Whittier, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 11, 2015

Run down, beds uncomfortable, the only positive thing is free breakfast . I would not come back again. To get to the lobby, you have to go to the other building which were not connected. Of course this was more noticeable because of the rain. This place needs renovation ASAP

Was this review helpful? Yes 2
Fairbanks, Alaska
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 8, 2015

The good: they have a park & fly so we could leave our car parked without extra charge while out of state, they did try to correct problems when asked The bad: breakfast, only one type of tea and coffee. Rest just average. Did have bananas Roon: dresser, table, 2 straight chairs,small refer & microwave (stacked not in a cabinet).... More 

Was this review helpful? Yes 1
Long Beach, California
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 6, 2015 via mobile

The complimentary shuttle from the airport was very fast. The driver was friendly. Everyone at the hotel was very friendly and helpful. The rooms were very nice. Comfortable bed, nice TV, refrigerator, and microwave. The complimentary breakfast was very good. Waffles, eggs, bagels, cereal, etc. A very comfortable hotel! I would definitely stay here again!

Was this review helpful? Yes 1
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