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Westmark Anchorage

Hotel website
720 W 5th Ave, Anchorage, AK 99501
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Westmark Anchorage
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Westmark Anchorage
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475 reviews from our community

Traveler rating
    110
    137
    131
    67
    30
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90
180
30
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 nights on 5 AVE Anchorage room clean bed confortable perfect position in downtown All the staff were very helpful and nice I will stay there again any time I am first time English visiter and really enjoyed myself

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear yorkie 1973 We are both a long way from home! I am from further south down in Sussex, I am so sorry I never got a chance to say hello and welcome you to my Hotel and to my home away from home, we are happy that you enjoyed your stay with us and we hope you had a... More 

Palmer, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Westmark while I sat for a stressful exam in Anchorage. I mentioned the exam in my reservation, and asked for a quiet room. The staff went one step further and upgraded me to a suite! It was very thoughtful of them and really made my stay special. The room had great views, was clean and comfortable,... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Emily C First, we all hope you did well on your exams, and thank you for your kind words regarding the team and the Hotel, a lot of people come into town for meetings and events and the central location of the Hotel is a you say ideal. we look forward to seeing you soon. Yours Sincerely More 

Groton, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I traveled to Anchorage for the funeral service for a relative. I stayed at the Westmark. The staff was very friendly and accommodating. I wanted a copy of the daily paper from the previous day for my aunt's obituary. The woman at the desk called their delivery person and had them bring a copy of it back to the hotel.... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear LorenaNovak All of us here would like to offer our condolence's on the passing of your relative, we are glad that we were able to help out in getting the paper for you, thank you for your kind words regarding your stay here, we hope that when you next return to Anchorage it is for happier reasons and that... More 

Palmer, Alaska
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

On an overnight trip with my 20-something daughter we stayed at the Westmark because of its location in downtown Anchorage. The front desk staff was awesome, among the friendliest, most helpful and professional I've come across. The view's from our 14th story room were amazing. The price was very reasonable. However... (and isn't there always a "however?") The rooms are... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Julie J Good news! we are just finishing up another three Floors of Room renovations, will be done by the end of the month, the 14th Floor will be done next year along with the function room up on that floor, next time you come in, let me know and I will get you into one of the new... More 

Barrow, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the area that the Westmark Anchorage Hotel is located. There are TONS of great restaurants within walking distance and also the 5th avenue mall down the street. Also, if your into the night life, there are a few great bars also within walking distance. The museum and many other attractions are within walking distance. The rooms are clean,... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Yeleana T What a great letter to read first thing in the morning! we are all so happy that you thought so well of us that you took the time to write a comment, Carol does a great job for us and we were happy to extend your stay when you needed too, the weather has been great, so... More 

Adelaide, South Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Westmark in Anchorage for one night on two separate occasions. We found the checkin process to be very smooth and quick. The rooms are very clean and tidy and quite acceptable. We had breakfast in the gorund floor restaurant and

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Jumbo 1953 Thank you for staying with us and taking the time to tell us about how much you enjoyed your stay, we appreciate all of your kind words and we are glad you had a good time here. We know you came along way to be here but we do hope you come back again some time and... More 

Thorne Bay, Alaska, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Niice staff, horrible for noise levels from streets and surrounding rooms. Wouldn't change my room because of my vet status and VA paying (up for med treatment). Said would change my rooms if I would pay more. Not had this prob in any other hotel in anchorage. Ended up 7 days with sporadic sleep, leaving one very stressed out lady... More 

Was this review helpful? Yes
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Christina J I am so sorry for the noise problems, we had a group in that caused some issue's with being loud late in the evening, and we had to have our security speak to them and we let them know if they caused anybody else problems we would ask them to leave!. We value your business and the... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok exercise room. Dated bedding. Desk staff nice. Didn't try restaurant. Parking limited and had to pay for it. Like the lemon water in lobby. Nice and very friendly staff. Good downtown location. Nice towels and shower head. Would like fridge and microwave in room.

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Sandibe Thank you for your kind words regarding our Team here at the Hotel, we do have both Fridge and Microwave available for our guests upon request ,I am so sorry if this was not mentioned to you, as you say we are not the newest or the biggest Hotel in Anchorage ,but we do try to be the... More 

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I'd like to comment on this hotel and in particular on three of their employees--Raquel, Emigdio,and Carol. These front line employees are friendly, happy, helpful and truly. enjoy their job. The hotel is a real great location, has great food, and is reasonable. I will continue to stay there in all my future trips. Thanks for a great job!.

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear carolanniej I see that your comments are great. yet you only scored us a one out of five ? thank you for your kind words regarding Raquel, Emigdio and Carol, they do a great job for the Hotel, if you meant to score us higher, we would be gratefull, if you could call TripAdvisor and have them change it... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Kevin at the bell desk and Carol at the front desk were fantastic! Super friendly and helpful. Nita cleaned my room and did a great job--always remember to tip your housekeeper! I ate a few meals at Solstice and the service was excellent. This place is also way more affordable than most places downtown. And my 10th floor room had... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Boiltpeanuts Great name! by the way, I will pass along your email to Carol & Kevin, they do a great job for us each and every day, Many of our guests are repeat stays that get to know many of our team and stay here for all the reasons that you outlined, We are delighted that you enjoyed your... More 

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