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Westmark Anchorage

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720 W 5th Ave, Anchorage, AK 99501
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Westmark Anchorage
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534 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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middlebury
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel was a dump. We stayed here at the end of a Holland America Alaska Sea and Land Tour. Uneven water temp in the shower; public areas needed painting and remodeling; furnishings hideous; smelly room. Ugh.

Was this review helpful? Yes 1
Boise
Level Contributor
137 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here along with so many others for two nights at the front end of our Gray Line Alaska Tour. This is the main hotel for Princess Cruise Lines/Holland-America/Gray Line. It's quite outdated with an elevator that sounds like it might not make it from floor-floor at times. The room we were given with two beds was a little on... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Durf1 I am surprised you thought our rooms were a little on the small side as on average our rooms are larger than almost all of the Hotel rooms in downtown Anchorage! Sorry about the city noise, but as you say what is good about being in the center of everything can also be a little problematic!. We do... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

We stayed on the 11th floor where we had a large room with a very nice view of the city. It is about a 10 - 15 minute walk to the ocean from here. On the first floor there is a decent restaurant where you can order breakfast, lunch and dinner. There is also a bar there. I ordered the... More 

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear James T We are all glad you enjoyed your stay with us here at the Westmark Anchorage, we always carry a good number of Local Beers at our Bar and change out a couple every month so our guests can get to try any new micro brews that become available, we hope you continue to have a great time... More 

Kentucky
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here as part of our Holland American cruise. It was very dated and worn. The carpet was extremely worn in the hallways. No bedside charging station and no safe - both disappointing. It did have a small balcony. It is right downtown so it was convenient to walk to restaurants and to the City Tour. We stayed on... More 

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear kelseymom. Thank you for your kind comments regarding your stay, so many people such as yourself, point out how central we are and how easy it is to get to everything you want to downtown when you stay here at the Westmark Anchorage, our Breakfast buffet is very popular with guests and locals as well as our Dinner menu... More 

Pittsburgh
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stayed at this facility for two night through Holland. This hotel is very dated and old. Even though it was clean our hotel room had very odd set up, old furniture and the bathroom had a very strong musty smell. Seriously this hotel needs a renovation.

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear soccerref We are so sorry you were not happy with your stay here, Thank you for pointing out that we are clean and do provide friendly and profesional service. It is true we are not the newest Hotel in Anchorage ,but we are going through a room renovation each year in the Winter that will bring us up. I... More 

Travelers are raving about these Anchorage hotels

Illinois
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

During our stay in Anchorage, we stayed at the Westmark Anchorage Hotel. It was nothing special and was starting to show its age. Our room had a balcony which was nice. We were able to stand outside and watch the people/traffic below. It also had some nice views of the water and mountains. We ate breakfast in the restaurant downstairs.... More 

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear 1966 Airstream As you say we are an older property, but getting newer every year as we continue to renovate our rooms in the winter months! many people both travellers and locals come in for our breakfast, the pancakes & Eggs Benidict get many great comments! We are glad you had a good stay and that you enjoyed our... More 

Scarborough, Australia
Level Contributor
157 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I booked an extra night at the Westmark before our Holland America tour and got put in a non-renovated room. Renovated rooms appear to be reserved for tour groups. We could have transferred to a renovated room the following night but as we wanted to spend the day sightseeing not moving we declined. The non renovated room... More 

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Auntieflowtravels Thank you for your comments regarding the Hotel, as you say we are perfect for guests who want to be close to everything downtown, the restaurants that are just across the road as well as the shops and theaters. we hope you enjoy your travels in and around Alaska. Yours Sincverely More 

1 review
5 of 5 stars Reviewed 1 week ago

We had been on a 9 night Land & Sea tour. Our last night in Anchorage: upon arriving at the hotel the staff was ready for multible bus arrivals and helped shepherd inside and to our rooms with minimal delay. One team Member was even working and directing weary travellers to the next open elevator. Any time that we passed... More 

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Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Arthur L Yes you are so right! it can get quite crowded when the Train comes in from Denali, that is why we have our people waiting by the Tour Desk and in the Lobby to help people, we often put our team members into the Elevators to get people up to their rooms as quickly as possible. Thank... More 

north of england
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was quite a culture shock to come back into a town after the peace and quiet of Denali. We were on a cruise tour and given a room on the 8th floor. The room was dark but clean, wifi was excellent and I thought the layout of the room good with the toilet and bathroom separate from the wash... More 

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear holsagain Yes, it does seem very noisy in Anchorage after the quite of Denali! I feel the same way when I go to the Kenai, thank you so much for your rating of our Hotel and we are all glad that you enjoyed your stay with us, we hope you enjoyed your Alaska Holiday and have a great rip... More 

Ada, Oklahoma
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in downtown Anchorage, good size clean and comfortable room. Mainly used in summer months I think as a starting point for the cruise ship tours for the land packages. We did eat buffet breakfast there that was very good.

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear KimrayOil What a great email, it is always gratifying to see that we have taken care of our guests, we thank you for taking the time to let us know how your stay was here at the Westmark Anchorage, it was a pleasure to have you here with us and hopefully we wil see you again. Yours Sincerely More 

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