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Westmark Anchorage

3.0 of 5 720 W 5th Ave, Anchorage, AK 99501
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Westmark Anchorage
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Westmark Anchorage
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454 reviews from our community

Traveler rating
    99
    130
    129
    67
    29
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
  • All months
    (454)
  • Mar-May only
    (64)
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    (207)
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    (133)
  • Dec-Feb only
    (50)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel was nice in the lobby area, but in the room, the furniture and bedding,old looking. I was in town for a basketball tournament,the hotel has a great location,but needs an upgrade in room appearance.

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Erica M We appreciate your comments and thank you for your email, Good news, we are currently renovating three more floors and will have them ready for Guests in the next month or two, we hope that when you come back, you let us know so we can put you into a room and you let us know what... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We absolutely loved your helpful, welcoming staff. Tony, Mary, Haley, carol (did we miss anyone?) all exceeded our expectations. While the hotel isn't the newest, the staff make up for any shortfalls. The lobby with its roaring fire was cosy, room good size, good local advice given. We would definitely stay again!!

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear arsey00 Thank you for you kind comments regarding the Hotel and some of the team here at the Westmark Anchorage, as you say we are not the biggest or the newest Hotel in town, but we do try to be warm and friendly, and I am glad you got to experience that, as a fellow Londoner, I am sorry... More 

Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Anchorage is a big town so finding a hotel that is has extra security and super clean rooms was a plus! The staff was great, as I waited for my cab the clerk and I had a conversation. The Westmark is right in downtown so, there are many things to do, worth the extra $$ to stay here. I've been... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Macy M It was great to have you back staying with us, we know that there are many choices in Anchorage to house you and we are very pleased you choose us again, we do try to make all of our guests feel comfortable and safe while staying here and as you say we have great veiws from our... More 

Midwest
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Westmark in Anchorage while attending a conference. It was wonderful. We stayed on the 14th floor in a newly renovated room. The room was nicely decorated and very clean. The fitness center was convenient, and we didn't have to wait for the machines. All staff were courteous and always willing to help us with directions, attractions,... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Mima53 Thank you for you your email and for giving us 5 stars! we all all so happy that you enjoyed your stay, You do get a great veiw from our rooms and when the weather is great the balconies are a wonderful way to see the mountains and Cook Inlet, We hope that you will be back to... More 

Canberra, Australia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having heard that Anchorage was pretty rough, we were pleasantly surprised. Most aspects of the hotel met or exceeded our expectations - a very good room, good service, excellent location for touring the town and very good meals and service at the restaurant. The only reservation is that the restaurant is hardly big enough for such a large hotel, and... More 

Was this review helpful? Yes 4
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Michael D You are right, in that Anchorage is somewhat of a unique town as is the whole of Alaska, we are delighted that you stayed with us and thank you for all of your kind comments regarding the Hotel and the service you received while being with us, the Restauant for Breakfast does get very busy sometimes and... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

Me and my boyfriend flew into Anchorage late at night and needed a place to stay. We headed to Westmark and were instantly welcomed by Chris at the front desk. He was very professional, friendly and helpful. Our room was a very decent size for the price we paid. Very clean and up to date. The location is wonderful because... More 

Was this review helpful? Yes 5
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Iu I We are all so glad you choose the Westmark Anchorage for your place to stay while in town, Chris at the Front Desk does a great job for us and is a valued team member, as you stated we do have a very central location that is close to everything , shopping, restaurants, the theater are all... More 

Valdez, Alaska
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

Good Locations for Westmark Hotels seems to run true to a theme! This location is perfect for Anchorage visitors whether for business or for cultural events. We choose Westmark mostly because they have union employees. The service at this hotel is awesome even when they are booked, as they usually are. The parking is a bit dicey and expensive at... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Valdezdebbie Thank you for choosing the Westmark for your place to stay while in Anchorage, I am sorry that you think our Food is just average as we get many great compliments on our winter menu, if you could let me know what specifically was not to your satisfaction I would be happy to check into that for you,... More 

Fairbanks, Alaska
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

We had a great stay at the Anchorage Westmark over the Thanksgiving holidays. Front desk, Alex, and manager, Tony, were very helpful and friendly in seeing that we had great service, nice room, and got our questions answered. Awesome location as it is within walking distance to many downtown areas. They also have maps and calanders to direct you to... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Tom K Thank you for your email, both Tony & Alex do a great job for us here and it is great to hear that from a guest, you are right, we do have a great location and many people stay with us for just that reason alone but so many more stay for the feeling of being with... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2014

My stay was so awesome. Front desk Carol was wonderful and very friendly also room attendant Veda that kept my room daily. If I wanted, I would bring them both back home (Kotlik). They are totally awesome. Thank you for a wonderful stay. Im looking forward of staying here at Westmark in near future.

Was this review helpful? Yes 3
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Mary M What a great way to start my day reading your email. both Carol & Veda are wonderful team members and I an glad you had the chance to interact with them, Hope you enjoyed your trip to Anchorage, and all of wish you a happy holiday and hopefully we will see you again soon. Yours Sincerely More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2014

Veda is the most awesome room attendant i had in my life! put me in a gd mood with her outgoing laugh n personality. Thank you West mark for having great room service n Ccarol thanks for assisting on gettin me2this survey! :) love both of gheir personalities together.. HAPPY HOLIDAYS N GOD BLESS!!!!!

Was this review helpful? Yes 3
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear cynthis 1420 You are right! Veda is a character! she brings so much enthusiasm to her job and to her day when she is working, she always tries to have a lot of fun as well as doing a great job, I am so glad you had a chance to interact with her while you were staying here with... More 

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Additional Information about Westmark Anchorage

Address: 720 W 5th Ave, Anchorage, AK 99501
Phone Number:
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westmark Anchorage 3*
Number of rooms: 198
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Also Known As:
Westmark Anchorage Hotel Anchorage
Westmark Hotel Anchorage
Anchorage Westmark Hotel
Hotel Style:
#11 Business Hotel in Anchorage

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