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Westmark Anchorage

3.0 of 5 720 W 5th Ave, Anchorage, AK 99501
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Westmark Anchorage
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Westmark Anchorage
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448 reviews from our community

Traveler rating
    96
    127
    129
    67
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valdez, Alaska
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 days ago NEW

Good Locations for Westmark Hotels seems to run true to a theme! This location is perfect for Anchorage visitors whether for business or for cultural events. We choose Westmark mostly because they have union employees. The service at this hotel is awesome even when they are booked, as they usually are. The parking is a bit dicey and expensive at... More 

Was this review helpful? Yes
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Valdezdebbie Thank you for choosing the Westmark for your place to stay while in Anchorage, I am sorry that you think our Food is just average as we get many great compliments on our winter menu, if you could let me know what specifically was not to your satisfaction I would be happy to check into that for you,... More 

Fairbanks, Alaska
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the Anchorage Westmark over the Thanksgiving holidays. Front desk, Alex, and manager, Tony, were very helpful and friendly in seeing that we had great service, nice room, and got our questions answered. Awesome location as it is within walking distance to many downtown areas. They also have maps and calanders to direct you to... More 

Was this review helpful? Yes
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Tom K Thank you for your email, both Tony & Alex do a great job for us here and it is great to hear that from a guest, you are right, we do have a great location and many people stay with us for just that reason alone but so many more stay for the feeling of being with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay was so awesome. Front desk Carol was wonderful and very friendly also room attendant Veda that kept my room daily. If I wanted, I would bring them both back home (Kotlik). They are totally awesome. Thank you for a wonderful stay. Im looking forward of staying here at Westmark in near future.

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Mary M What a great way to start my day reading your email. both Carol & Veda are wonderful team members and I an glad you had the chance to interact with them, Hope you enjoyed your trip to Anchorage, and all of wish you a happy holiday and hopefully we will see you again soon. Yours Sincerely More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Veda is the most awesome room attendant i had in my life! put me in a gd mood with her outgoing laugh n personality. Thank you West mark for having great room service n Ccarol thanks for assisting on gettin me2this survey! :) love both of gheir personalities together.. HAPPY HOLIDAYS N GOD BLESS!!!!!

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear cynthis 1420 You are right! Veda is a character! she brings so much enthusiasm to her job and to her day when she is working, she always tries to have a lot of fun as well as doing a great job, I am so glad you had a chance to interact with her while you were staying here with... More 

UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Westmark for 2 nights at the beginning of our Alaska tour - the location is very handy, the rooms are pleasant and the staff are absolutely lovely. No question was too much, and they were hugely efficient - in fact, when we returned for one night after our tour, the lady on the desk (her name... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Emersyn 77 Thank you for your kind comments about the Hotel and the team, we are all so happy you enjoyed your stay with us here at the Westmark Anchorage and that our team provided you with the service and information that you needed, the weather has certainly been good so far and our rooms provide a great veiw... More 

Fairbanks, Alaska
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Westmark in Anchorage during Thanksgiving holiday. We visited relatives and went to the Basketball Tournament there. Once again Westmark was an easy, pleasant place to stay. It is in a wonderful location downtown close to many restaurants within walking distance. It was hassle free and everyone was very accommodating. Breakfast at the hotel had fast... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Laurie R What a pleasure to have you stay with us again, and as always thank you for your kind comments, it is repeat business such as yours that makes our day, we hope you all had a good time at the shootout, and that we see you again soon. yours Sincerely More 

Juneau, AK
Contributor
19 reviews 19 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

Morning after checking I grabbed a towel getting out of the shower and the whole towel rack fell apart dumping towels into the toilet. Rack was lose on the wall and the rod fell out. Next morning found a hairball about 3 ft long in my towel. Later that night I wanted to watch tv for the first time. Remote... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Tim-in-AK I am shocked at the experience you had while staying with us! and would like to ask you to let me know how I can get in touch with you, so I can get more information from you as to what room you were in, so we can see who cleaned and inspected the room and do some... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best parts was the staff, the front desk clerk Alex when we checked in was one of the best I've meet, even with all my questions he was very helpful and took his time to talk about different food places around town we might like

Was this review helpful? Yes 1
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Brentmaki14 We are all so happy you enjoyed your stay with us here at the Westmark Anchorage Hotel, I am sure it will come as no surprize to you that this year Alex was our employee of the year, he and all of the Front Desk team do a great job! thank you again for staying with us and... More 

Anchorage, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been coming to the Westmark for years and the service has always been excellent. Starting from Amidgio the bellman that greets and carries our bags up, to Chris the front desk clerk who was courteous and provided me with excellent service. I highly recommend this hotel, it has great location in the beautiful downtown Anchorage, and the rooms... More 

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear mac132 So great to read your emial first thing on a Monday morning! thank you so much for the 5 star rating! and for pointing out two of our team for special mention, we enjoy having guests return to stay with us, it is like having family come to visit, and we deeply appreciate our return guests as we... More 

Soldotna, Alaska
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

everyone is friendly,especialy the manager tony and front desk carol island girl. we love the place because of the location. we see lots of concerts, walking distance. my daughter is competeing miss alaska december. love the rooms and a great place to eat. mall is close by and resturants within walking distance. Ed B. SOLDOTNA ALASKA

Was this review helpful? Yes 3
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear ED B Thank you so much for your email! I will make sure Carol & Tony get a copy, also a big thank you for staying with us when ever you are in town we know that there is a lot of options and we appreciate you choosing the Westmark Anchorage. We are the Host Hotel for the Miss... More 

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Additional Information about Westmark Anchorage

Address: 720 W 5th Ave, Anchorage, AK 99501
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westmark Anchorage 3*
Number of rooms: 198
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Also Known As:
Westmark Anchorage Hotel Anchorage
Westmark Hotel Anchorage
Anchorage Westmark Hotel
Hotel Style:
#14 Business Hotel in Anchorage

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