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All 70 Anchorage hotels

Westmark Anchorage

3.0 of 5 Hotel   |   720 W 5th Ave, Anchorage, AK 99501
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Westmark Anchorage
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Ranked #25 of 70 Hotels in Anchorage
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Soldotna, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

everyone is friendly,especialy the manager tony and front desk carol island girl. we love the place because of the location. we see lots of concerts, walking distance. my daughter is competeing miss alaska december. love the rooms and a great place to eat. mall is close by and resturants within walking distance. Ed B. SOLDOTNA ALASKA

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear ED B Thank you so much for your email! I will make sure Carol & Tony get a copy, also a big thank you for staying with us when ever you are in town we know that there is a lot of options and we appreciate you choosing the Westmark Anchorage. We are the Host Hotel for the Miss... More

Tampa, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I are visiting Anchorage from Southwest Florida and we encountered a problem with a booking at a previous hotel. Our complications were brought to Carol's attention at the front desk and within 15 minutes and had us booked and ready with transportation from that hotel and we were placed in a wonderful room with a view from... More

Was this review helpful? Yes
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Kelsey M First of all let me say how sorry I am that you had a problem while visiting Anchorage, but I am very happy that Carol was able to get it sorted out for you and that you elected to stay with us.I am sure it will come as no surprize to you that Carol was our Employee... More

Dunedin, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Clean large room. Outdated furnishings. Staff were great, but the hotel was totally devoid of charm. The location was excellent. Very professional feel to it. Not a bad stay at all, but not my usual style.

Was this review helpful? Yes
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear WildKate 34698 Happy to hear that you thought the Hotel was very clean and the Service great, sorry that you thought we were somewhat devoid of atmosphere! I know that during the Tour season we do have a tremendous amount of people flowing into and out of the Hotel and that the stay time is not very long, this... More

Ellensburg, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I highly recommend this hotel. The staff was great, so helpful and they made you feel like you were at home and meeting new friends. Food also great! Location great. A few more restaurants across the street were great. Liquor store just a block or so away, as was the 5th ave mall. All walking distance. Price great. If I... More

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Sheri H We are all so glad that you enjoyed your stay at the Hotel, you are so right in saying that we are in the middle of everything and just a short walk away from everything downtown, Glad you liked the food on our English pub menu! the chicken pot pie and the steak and chips are very... More

Talkeetna, Alaska
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff is extremely helpful and nice. Great at check in and check out. Upgraded from a king room to a king junior suite and it was a very nice room. I did notice a little more noise at night coming from the hall and room next to mine, will stay again but make sure I request a room farther away... More

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear KKfromAK So sorry about the noise from the Ice machine on your floor, we had engineering go up and replace the part! Please let me know when you stay here next so we can take care of you for the inconvenience you had while staying with us, glad you enjoyed the upgrade and that our team treated you well... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Carol was extremely helpful. She made my stay awesome. Because of the help I received, I would more likely stay here again! Carol went above and beyond for me. As a customer that's what I look for when looking for customer service

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Deaskwad77 Great to read your email today regarding the Hotel and Carol at the Front Desk!, Carol like all of our Team here prides herself on taking care of our guests and making them feel at home when they are staying at the Westmark Anchorage, I will pass along your comments to her and put your email on our... More

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every time I come to anchorage, I stay here. You cannot beat the price or the location! Seriously the easiest place to find, right off the 5th Ave. It is also walking distance to most bars and restaurants and the 5th Ave mall. I wish I knew the guy's name who checked me out.. It was Oct 30th. He was... More

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Alaskan_Jackie Thank you so much for your kind words and for always staying with us, we do hope that you feel like it is your home from home when you are here, yes the two big things the people alway's mention is the location and how warm and friendly all of the team are here at the Westmark Anchorage,... More

Whitehorse, Canada
Top Contributor
147 reviews 147 reviews
37 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk staff and a wonderful older gentleman (baggage assistant?) were absolutely welcoming and friendly upon entering the lobby. A pleasant start! Check in was fast and the huge room and hallways appeared to be recently renovated. Fresh air is easily accessed with opening patio doors. Needing exercise I took the stairwell and it was absolutely and pleasantly spotless! Highly... More

Was this review helpful? Yes 3
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Yukon landcruis We all appreciate your kind words regarding the Hotel, I will pass along your comments to the Front Desk & Bellman team, yes its great to have the balconies to be able to go outside, a little more so on the sunny days! alwaysd a pleasure to have you stay with us, see you again soon we... More

Glendora, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Folks, I was in Anchorage at the Westmark for 2 weeks of intense work in there theatre there. The staff was unbelievable. Beyond helpful, they were ON it, award of what I needed before I did. When I was ill they sent up chicken soup! Haley printed out music for an audition I did, when I was unable to. Chris... More

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear KillerArtistgirl Thank you so very much Alison, it was a pleasure to have you and all of the company of Les Mis stay with us, All of the team here so look forward to having the PAC performers stay here with us and we have had a great relationship with all who come to Anchorage, it was a pleasure... More

Anchorage, Alaska
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a little dated, but the staff is great, and the food was really good. I had a slight problem with my room, and they took care of it immediately. Carol, on the front desk was particulary helpful and very professional. I would stay here again.

Was this review helpful? Yes 2
Kevin B, General Manager at Westmark Anchorage, responded to this review

Dear Kirstin B I appreciate you taking the time to write and let us know how much you enjoyed your stay with us here at the Westmark Anchorage, I would like to know what the problem you had, if it was a Hotel related issue, but very glad Carol was able to help. thank you for staying with us and... More

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Additional Information about Westmark Anchorage

Address: 720 W 5th Ave, Anchorage, AK 99501
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westmark Anchorage 3*
Number of rooms: 198
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Also Known As:
Westmark Anchorage Hotel Anchorage
Westmark Hotel Anchorage
Anchorage Westmark Hotel

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