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All 70 Anchorage hotels

Hilton Garden Inn Anchorage

3.0 of 5 Hotel   |   4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
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Ranked #3 of 70 Hotels in Anchorage
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Cal MR P Lethbridge, Canada
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335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lethbridge, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

All staff very welcoming and accomadating in everyway through out my week long stay. Shuttle was always prompt, friendly and acted and drove professionally responsible -- a valuable service and in itself worth the stay.

Review collected in partnership with Hilton Garden Inn

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ninilchik, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Jaime was the waitress on duty the morning we checked out, she is always very friendly. good selection of breakfast items include eggs benedict and omelets, fruits, cereals, muffins, bacon, hash browns.

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Patricia M, We are glad you were able to enjoy our Great American Grill breakfast buffet and of course Jamie, your server. We look forward to your next visit and I hope to be able to thank you in person, for your comments here on TripAdvisor. Sincerely, Erik Mendoza General Manager More

Virginia, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I wanted to commend your staff for the professionalism and care they each took during our stay at your facility. I experienced the highest quality of customer service from the front desk to housekeeping. I especially wanted to let you know about the dedication of your front office manager Tina Sega, whom I observed several hours a day working the... More

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Hal H, I really do appreciate you taking the time to comment on your stay here at Hilton Garden Inn Anchorage and especially about our Front Office Manager, Tina. She is an absolute great asset for our hotel and company and her hard work and dedication make this a wonderful place to work. And as you experienced, this goes... More

Valdez, Alaska
Top Contributor
177 reviews 177 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler to Anchorage for business, leisure, and as a layover in-between trips. Every now and then, I like to mix things up and try a new hotel when in Anchorage. The Hilton Garden Inn Anchorage attracted my attention because of the high rating the hotel had received on TripAdvisor, and due to it's close proximity to... More

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear AmericanOdyssey, I sincerley apologize for the service and quality you felt that was not our standards. I'd like to speak to you more about your stays here and hope that we can make it right. Please feel free to contact me at 907-729-7000 or by email at erik.mendoza@hilton.com Sincerely, Erik Mendoza General Manager More

maysville, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Price was good and everything you need is onsite. Located with in walking distance of several resturants. Very tight schdule so being able to have a full service resturant in the hotel allowed me to get my work done on time with out having to leave. Internet worked great, no interuptions of service.

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear M R, We are happy to hear that your stay here at our Hilton Garden Inn was comfortable & convenient. With the daily dinner specials and our hardy breakfast buffet that we have in our Great American Grill restaurant, you are sure to not go hungry here. We look forward to your next visit, so please let us know... More

Soldotna, Alaska
1 review
5 of 5 stars Reviewed 2 weeks ago

Mom wife and I have stayed at this hotel several times when we drive from our home some 150 miles away and have always received wonderful service. When we first stayed at the hotel we met Tina at the front end. She welcomed us with a smile and a warm greeting so from that alone, we choose to go back... More

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear thomasbG4288XI, We thank you so very much for your comments and word of mouth you have spread about our team and hotel here in Anchorage. Meeting you and hearing how Tina, our Front Office Manager, has taken care of your needs when you and your family visit makes us a very proud company. We are here to make sure... More

Vancouver, Washington
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During my travel to Barrow, I stayed the night in Anchorage to meet the rest of my team. The hotel staff was fast, friendly, polite and professional. Definitely a first class experience!! My team and I were treated the up-most respect and even offered to look after our luggage after check out, so we didn't have to take it all... More

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Troy G, We are extremely happy that your stay with us was an excellent one. Our team is here to make sure all of our guests are well taken care of, to provide excellent guest services and, of course, to make sure you are well fed in our Great American Grill restaurant. I will be sure to share your... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

i stayed for a week and was very satisfied with the entire experiance. The rooms are clean and everyone is super nice and helpful. There are limited choices in breakfast buffet but they have a nice menue to chose from. There is a friendly, young lady working in the breakfast are whose name is Josilina. She is very profesional and... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I am a Hilton Diamond and so obviously travel quite extensively. I have always have good service from the Hilton chain of hotels but never as excellent as the service I've received from the staff at the Anchorage HGI. The front desk staff took time to learn my name, how to pronounce it and always know the room I am... More

Was this review helpful? Yes
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Curtis R, Our team greatly appreciates your comments about our Hilton Garden Inn here on TripAdvisor. You were a pleasure to have at our hotel and we hope you do stop by again to take advantage of Chef Bobbi's specials in our Great American Grill. And of course, we'd like to see you again also. Please let us know... More

Bellingham, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel to Anchorage several times a year on business. I have stayed many hotels there over the years and settled on the Hilton Garden Inn after trying several other luxury hotels. The staff is so friendly and accommodating. They go out of their way to ensure that one feels at home. The rooms are clean and fresh always. A... More

Was this review helpful? Yes
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear cvd45, Thank you so much for the kind words regarding our Hilton Garden Inn Anchorage. I will share your comments with our team and Chef Bobbi in our Great American Grill. We, as a team, strive to make every guest's stay an excellent one and welcome any comments that will help us do that. Please let us know if... More

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Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
Phone Number:
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage

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