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Hilton Garden Inn Anchorage

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4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
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Hilton Garden Inn Anchorage
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Hilton Garden Inn Anchorage
Hilton Garden Inn Anchorage
Hilton Garden Inn Anchorage
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391 reviews from our community

Traveler rating
    221
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    32
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our family stayed here on our last night of vacation. The hospitality here is wonderful, the staff is extremely helpful and the rooms are exceptionally clean. If you're not looking to head out for breakfast, I recommend eating in. The breakfast buffet is tasty and the cook behind the counter makes some great tasting homemade omelets! Thanks for the pleasant... More 

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Tuscaloosa, Alabama
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on our last night in Anchorage. Clean rooms - friendly staff - exactly what you expect at a Hilton property. If you are in the area and need a place to stay - take a look at the Hilton Garden Inn.

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi Robert F, A tweetable review if ever there was one. Thank you! Most Cordially, ed More 

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here prior to a cruise. I called ahead of time to get details on the shuttle and the person with whom I spoke was very helpful and friendly. We arrived on Wednesday evening after traveling for 9 hours and were informed they didn't have a king bed, which we requested. I was so tired it didn't matter, but... More 

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi JLB, So glad you enjoyed your stay with us! Yes, our drivers certainly do shuttle you around! Glad we got you where you needed to go. I see you're from Atlanta--we don't drive that far, but, should you find yourself back in Alaska, we will be glad to fetch you again! Thank you for the business and the kind... More 

Chicago
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hilton Staff at this Garden Inn are exceptional! Everyone from my Waitress in restaurant to Manager of Garden Inn bent over backwards to be accommodating and professional during my 3-day stay. Three staff members who worked extra hard were: Colette, Sheila and Ronnie. Thank you Colette and Sheila for going above and beyond in getting me checked in early... More 

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi Chicago, Thank you for being our guest on your recent trip to Anchorage. On behalf of the team, we appreciate your business, and also for taking time to pen your thoughts about your stay. Should you find yourself back in Anchorage anytime soon, we hope to see you again. Most Cordially, ed More 

North Carolina
Top Contributor
251 reviews 251 reviews
140 hotel reviews
319 helpful votes 319 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me begin with the positive. We did not have GPS and no signal for our Smart Phone. Lost as lost can be. We pulled into a parking lot and called the HGI and Ronnie told us how to get to the hotel. We paid $5 extra for a view of the "mountains". Should have kept the $5 because the... More 

Was this review helpful? Yes 1
Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi Luvsf, Thank you for being our guest and for sharing your feedback. We really do appreciate it. You mentioned our team here as friendly, and I would certainly concur that we have a great team. Yes, some of the rooms, the beds ride a little bit low. We need a nickname for them. Open to ideas. We don't charge... More 

Fresno, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice clean room and quite. staff was friendly and when asked for extra creamer and sugar no problem it was with my coffee after maid service. Loved they had black out curtains, since it was getting dark about 10:30-11 pm. Couple restaurants near by. The beds to me was like sleeping on a cloud! Just and overall great experience!

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi Army Mom! So glad you enjoyed your rest at the HGI! New name for hotel--Hilton Garden Inn and Cloud. I like it. Thank you for the great comments! The team loves to read what our guests have to say! Hope to have you stay with us again when you return to Anchorage! Most Cordially, ed More 

Vancouver, Washington
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The HGI is undoubtedly the best hotel I have stayed in. The hotel is neat and always giving that warm-welcomed feeling. Staff is very professional and friendly, unlike other hotels that seem to be rude. The staff here at the HGI genuinely care about their guests and are always happy to help out with what ever you need. The have... More 

Review collected in partnership with Hilton Garden Inn

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

On behalf of our entire team, a big "THANK YOU" for your very kind review! We trust you'll remember us when you come back to Anchorage the next time! Warmly, ed More 

College Park, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here is great! From Tracy handling my last minute reservation, to Charmaine handling 2 of my concerns quickly and efficiently, to to the EXCELLENT service from Tiana at breakfast (she deserves a raise for her cheery, bubbly, sunshine attitude!!) I usually stay at the Embassy Suites, but this hotel is a perfect 2nd! The pool was closed for... More 

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi MP, Thank you so much for your very kind comments about our staff. I am fortunate to work with such great people, and they inspire me every day. I thank you for taking time to share your experience. We do appreciate it, and, I hope that we can be your number one choice when you come to Anchorage. The... More 

Agana, Mariana Islands
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is great. It's literally within walking distance to at least two restaurants, practically share the same parking lot. More restaurant choices just down the road. My issue though was cleanliness. I know that a hotels carpeting will have its wear and tear but the carpet in our room was just gross. I wasn't comfortable at... More 

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Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Here, Thank you for being our guest recently and sharing your comments about your visit. You sure did travel a long way! I am sorry that you found the carpet stained and worn in your room. My most sincere apologies. As a dad, as well as a frequent guest, I understand and appreciate your very legitimate concerns. We do... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This place was fabulous!! Our server Tania was extremely attentive and the food was absolutely delicious!!!!!!!!!!!! The rooms are nice and the help at front desk is good too!!! Only praises from me!!!! If u eat here ask for Tania as your server..she will take the best care of you with a Smile!!!!!!!!! Eggs Benedict #1!!!!!!!!! Yummmmmmmmmm!!!! Best ever!

Was this review helpful? Yes
Ed M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hi Magnolia, The Eggs Benedict are wonderful, aren't they? Thanks for taking note. Yes, Tania is amazing! She is definitely a trip to work with, for which we are grateful every day! Thanks again for being our guest! ed More 

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