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All 70 Anchorage hotels

Hilton Garden Inn Anchorage

3.0 of 5 Hotel   |   4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
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Ranked #3 of 70 Hotels in Anchorage
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Karen M Nome
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341 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nome
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at Hilton Garden Inn many times and will continue to stay there. I appreciate the cleanliness of the rooms, convenience to ice machine, speedy on-line check-in process, proximity to airport, mini fridge in the room. All are key features for the business traveler.

Review collected in partnership with Hilton Garden Inn

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Arlington, WA
Top Contributor
78 reviews 78 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

stayed here for a single night and the staff was wonderful, especially the serving staff in the small cafe. Airport shuttle was free and prompt and runs 24 hours a day. The shuttle can also take you to nearby hospitals if your visiting an ill friend. The room was fine, nicely appointed but noth great. The price was crazy good... More 

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Homer, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived after two days of travel and meetings and was exhausted. Check in was fast and friendly and room was comfortable and quiet. I really needed a good night's sleep and I got it. I was up and to work the next day feeling refreshed.

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Donna A, I'd like to thank you for taking the time to let others here on TripAdvisor know about the comfortable, well rested stay you had here at Hilton Garden Inn Anchorage. I am pleased to hear that our front desk team was able to get you in swiftly which allowed you to get that well deserved night of... More 

Honolulu, Hawaii
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was on a short trip to Anchorage and had a room on the 3rd floor, facing the mountains. The room was large and clean, and I immediately liked that there were many available outlets on the desk and night stand to charge my devices. The bed was comfortable, and I slept great. The real standout is the customer service... More 

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear MJS444, Your recent review has me very excited to work with such a great team here at Hilton Garden Inn Anchorage. From the friendly, complimentary transportation, to the delicious food in the Great American Grill and of course the team of courteous employees that make your stay an excellent one, we are glad your stay was one to make... More 

North Pole, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is very clean and modern. Rooms are clean and roomy. Fitness center, pool are nice and larger than most. I was on bottom floor and there was quite a bit of vehicle noise in the parking area all night. Also, the water from rooms above me would run through the pipes in the wall which were right at my... More 

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Norman A, We'd like to thank you for your comments here on TripAdvisor about our Hilton Garden Inn Anchorage. When visiting our hotel, I advise that you ask for a room with an odd number on an upper floor. These are definitely our quieter rooms away from traffic. We are glad you were able to enjoy our pool and... More 

wasilla, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I only go to this hotel now, after trying out several different other ones in anchorage. the price is reasonable, and the place is just so nice. Beds are always clean and crisp and very comfortable. Staff is very professional and genuinely nice. Their food is really good! They have the Hilton honor rewards program, so worth... More 

Review collected in partnership with Hilton Garden Inn

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Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Zina B, We are extremely happy that we are your "home away from home" when staying in Anchorage. Unfortunately, we can't sell you one of our rooms, but we can definitely continue offering the best services possible and a very nice meal for breakfast and dinner in our Great American Grill. Our team is here to make your stay... More 

Lethbridge, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All staff very welcoming and accomadating in everyway through out my week long stay. Shuttle was always prompt, friendly and acted and drove professionally responsible -- a valuable service and in itself worth the stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Cal MR P, I'd like to thank you very much for your comments about our Hilton Garden Inn Anchorage. We strive to give the best guest services for all guests to have an excellent stay. We are glad you were able to take advantage of the complimentary transportationand we hope to see you back again soon. Sincerely, Erik Mendoza... More 

ninilchik, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Jaime was the waitress on duty the morning we checked out, she is always very friendly. good selection of breakfast items include eggs benedict and omelets, fruits, cereals, muffins, bacon, hash browns.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Patricia M, We are glad you were able to enjoy our Great American Grill breakfast buffet and of course Jamie, your server. We look forward to your next visit and I hope to be able to thank you in person, for your comments here on TripAdvisor. Sincerely, Erik Mendoza General Manager More 

Virginia, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I wanted to commend your staff for the professionalism and care they each took during our stay at your facility. I experienced the highest quality of customer service from the front desk to housekeeping. I especially wanted to let you know about the dedication of your front office manager Tina Sega, whom I observed several hours a day working the... More 

Was this review helpful? Yes
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Hal H, I really do appreciate you taking the time to comment on your stay here at Hilton Garden Inn Anchorage and especially about our Front Office Manager, Tina. She is an absolute great asset for our hotel and company and her hard work and dedication make this a wonderful place to work. And as you experienced, this goes... More 

Valdez, Alaska
Top Contributor
177 reviews 177 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed November 11, 2014

I am a frequent traveler to Anchorage for business, leisure, and as a layover in-between trips. Every now and then, I like to mix things up and try a new hotel when in Anchorage. The Hilton Garden Inn Anchorage attracted my attention because of the high rating the hotel had received on TripAdvisor, and due to it's close proximity to... More 

Was this review helpful? Yes 1
Erik M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear AmericanOdyssey, I sincerley apologize for the service and quality you felt that was not our standards. I'd like to speak to you more about your stays here and hope that we can make it right. Please feel free to contact me at 907-729-7000 or by email at erik.mendoza@hilton.com Sincerely, Erik Mendoza General Manager More 

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Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
Phone Number:
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Hotel Style:
#3 Business Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#3 Family Hotel in Anchorage
#6 Best Value Hotel in Anchorage

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