We stayed at the Puffin Inn back in October--been intending to write a review for a while. Stayed 3 days, girl trip from Fairbanks--4 of us, never saw the maid, had to take supplies from her cart. Never got our room cleaned, AT ALL. The wake up call came every morning at 7am even tho' we repeatedly requested that it... More

On another site, this hotel had decent reviews, so we booked our stay. Upon arrival, I was pretty apprehensive. The outside looks horrible and I'm not a fan of motels with the entrance to the room right on ground level. However, I was pleasantly surprised when we opened the door to the room. It was clean, had a nice, big... More

Huge rooms, good value for your money. Remodeling of the entry way made the carpets dirty. Good value, although it was not spotlessly clean. Excellent continental breakfast. Staff was friendly. More

This is my second stay at the Puffin Inn, Anchorage this summer. The first stay was in the boutique section and although I found it perfectly acceptable to my expectations I understand that it would not be for others. My recent stay was in the moderate section with outside entrances and I believe it has had a remodel within the... More

This Inn does have an airport shuttle which was the only good thing about it. It appears all the motels/hotels have shuttles or will pay for your taxi to get you to them. Upon arrival, the hotel looked barely okay. The office is in the newer part. Upon check in, we were sent across the parking lot to one of... More

The bed was comfortable and it was relatively clean and quiet. The room wasn't stocked with anything and I had to go to the service desk in another building to get anything as staff was too busy to bring them. Also it's a "non smoking" hotel, yet people were smoking outside the room and the smoke drifted in. My clothes... More

DO NOT waste your time & money. NOT as portrayed on-line. Total fraud! Looks like a scene from COPS. Scary, kept waiting for a crack head or prostitute to show up. Carpets are horribly stained, sticky, can’t walk bare foot and everyone acts like its ok. The rooms are filthy, smelly and have fleas! Maybe mites & bedbugs? One room... More

The room was clean, the beds comfortable and being close to the airport is a big plus. I didn't like the sour expression of the desk clerk nor the "doing us a huge favor" attitude she had. If she hates her job so much, she shouldn't work in a job where she has to deal with the public. I was... More

We just arrived and if it weren't so late I would find a different place to stay. Judging by the reviews, there are nice renovated rooms (which I am guessing are in the main building) and then there are the rest of the rooms-- which is where I am currently laying and hoping I can forget this experience. First, the... More