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Dimond Center Hotel

Certificate of Excellence
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700 E Dimond Blvd, Anchorage, AK 99515
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Dimond Center Hotel
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286 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Blythewood, SC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for us as we were only staying overnight until we could pick up our RV from Great Alaskan Holidays, which is less than a mile down the road. We did not have a car, which was not a problem since this hotal literally sits in the parking lot between Walmart and Dimond Center Mall. There are... More 

Was this review helpful? Yes
Managing_Member, Manager at Dimond Center Hotel, responded to this review

We are sorry your trip had a rough start but we are happy to hear we were able to make up for the inconvenience by providing a paid taxi ride to the Hotel and later drive you to Great Alaskan Holidays. We are glad you found our breakfast to be plentiful. It is always our goal to provide an excellent... More 

Greenwood, Indiana
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We called in January to book a room in July. We had five people, three adults and two children. We asked to book one room (two queens) and have a roll-away bed in the room. We were told that we would have to book two rooms instead and the roll-away would not be allowed. We did end up booking two... More 

Was this review helpful? Yes
Managing_Member, Manager at Dimond Center Hotel, responded to this review

We apologize for the difficulty in locating our hotel. Our Hotel is strategically located in a centralized shopping vicinity to accommodate local travelers. While we are happy to hear the ac was fixed immediately, we encourage our guests to notify our staff of any discomforts as they occur. Regarding the roll away bed, unfortunately we are unable to guarantee availability... More 

Anchorage, Alaska
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Dimond Center Hotel in April 2015 before flying out and really enjoyed myself. The staff were super friendly and went out of their way to make my stay pleasurable - even upgrading me to a suite when I said it was my first time staying there! The room was lovely and I enjoyed soaking in the... More 

Was this review helpful? Yes
Managing_Member, Manager at Dimond Center Hotel, responded to this review

Thank you very much for sharing your positive experience with us. We are very glad to hear your first stay with us was a positive one. Unfortunately things do happen but we can assure you, we seek all our guests to have a positive experience at Dimond Center. We hope to see you back again soon! Thank you, Michael Jesperson More 

Belmont, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Dimond Hotel is quite nice, large, quiet rooms with tall ceilings. A very good free breakfast, and surprisingly good in-room coffee! The staff there was VERY Nice and helpful! We stayed 2 nights here. 1 when we arrived into ANC and then the night before we left. It is close to airport & in a decent area with a... More 

Was this review helpful? Yes 1
Lauren W, Manager at Dimond Center Hotel, responded to this review

Michael, We are glad to hear you enjoyed your stay with us. Thank you for sharing your positive expereince with us. We'll see you back on your next trip to ANC! Thank you, Michael Jesperson More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check-in was a breeze and front desk was friendly. Hotel is next to the mall and Walmart. Rooms are clean and spacious and I loved their bathroom. Housekeeping personnels were nice. Washer and drier was not complimentary. Fitness gym is located at the mall.

Was this review helpful? Yes 1
Lauren W, Manager at Dimond Center Hotel, responded to this review

Thank you for taking the time to share with us your positive review. We strive for quality service and we are proud to hear you've experienced great service. Please visit us again on you next trip to Anchorage. Thank you, Michael Jesperson More 

Sedro Woolley, Washington
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is very clean, comfortable, the staff are always willing to help with any needs that you may have. The is the second time that we have stayed here and will continue every time we are in Anchorage. Hey the breakfast is even good.

Was this review helpful? Yes 1
Lauren W, Manager at Dimond Center Hotel, responded to this review

Thank you very much for sharing your positive review with us. We appreciate you taking the time to leave us a positive review. We hope to see you again on your next trip to Anchorage. Michael Jesperson Manager More 

Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent a night here recently as a family. As always, the full breakfast was tasty and quick. However, our room was extremely warm on our arrival. We set the thermostat, waited 30 minutes, then started trying notify the front desk. First call- no answer. Second call- they'd send someone up. Another 30 minutes later with no help... Third call-... More 

Was this review helpful? Yes 2
Michael J, Director of Sales at Dimond Center Hotel, responded to this review

AKTCHR, Thank you for staying at Dimond Center Hotel and for posting a review saying we provide a good breakfast. We strive to provide all guests with a fantastic experience. I am so sorry your room was “…extremely warm” and that the phone wasn’t answered the first time you called our front desk. We did have an issue with our... More 

League City, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first time staying here and won't be the last. This was our third trip to Alaska. We have stayed at different hotels each time from very expensive to less expensive. Dimond has the most comfortable beds and pillows ever. The staff was extremely courteous and service oriented. The room was huge. The bathroom configuration with the window... More 

Was this review helpful? Yes 2
Michael J, Director of Sales at Dimond Center Hotel, responded to this review

Pamela, Thank you for staying at the Dimond Center Hotel and for posting a review. I’m pleased that you like our beds and pillows both were replace hotel wide during the last two weeks of May. I believe our housekeepers do a great job cleaning the hotel and your comments validate that belief. Guest service is a top priority for... More 

Columbus, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We used this site while we finalized our house for sale & got ready to move out of the area. The hotel is easy to get to despite being in one of the highest traffic areas of Anchorage. The room was clean & comfortable. We asked for a King bed & got 2 Full-size, but they were very comfy -... More 

Was this review helpful? Yes 1
Lauren W, Manager at Dimond Center Hotel, responded to this review

It is unfortunate to hear that your stay was less than what you had expected. We appreciate the feedback, whether negative or positive-- it assists us in bettering our services and keeping up our goal, which is customer satisfaction. If you would like to discuss this, please us a call. Michael Jesperson Manager More 

Coventry, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here 2 nights after arriving in Anchorage by bus. We asked the Bus Driver to drop us at the Airport, once there we phoned the Hotel & they sent the shuttle to pick us up, it was really easy. The room was lovely, clean, comfortable bed. There was all day drinks in the lounge area, & water by reception.... More 

Was this review helpful? Yes 2
Lauren W, Manager at Dimond Center Hotel, responded to this review

Thank you for sharing your positive experience at Dimond Center Hotel. Whether it be positive or negative, it assists us in bettering our services and keeping up our goal in providing the best quality service. We are glad to hear you would stay with us again. We will see you soon! Thank you for your feedback. Michael Jesperson Manager More 

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