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Extended Stay America - Anchorage - Downtown

2.5 of 5
108 East 8th Avenue, Anchorage, AK 99501 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Anchorage - Downtown
Ranked #42 of 69 hotels in Anchorage
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82 reviews from our community

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Date Rating
Gregory, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

This was an awesome hotel We have not stayed in extended stay before, but we loved it. The rooms were clean, large, loved the kitchenette. The bagels, coffee and fruit were really nice because we didn't have anything to make in the kitchen yet. Also, walking distance to the museum. Beds were very comfortable. I would definetly stay here again.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
September 24, 2012

Thank you so very much for your glowing review of Extended Stay Deluxe - Anchorage Downtown. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the... More

Atlanta, GA
Top Contributor
65 reviews 65 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 14, 2012

I've stayed at quite a few ESAs and ESDs and this one performed in line with expectations. Anchorage hotels in general have gone way up in price in the last year or two; I guess the days of being able to stay sub-$50 in mid-September have gone the way of free check-in bags on airlines. Maybe global warming has extended... More

Was this review helpful? Yes
See 3 more reviews by ploughman8 for Anchorage
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
September 18, 2012

I would like to personally thank you for taking time out to write about your experience at our hotel. We apologize for some of the issues you had during your stay with us; however, I am so happy to hear that your overall stay with us was a great one. It is so rewarding to hear we met your expectations... More

Odessa, TX
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 13, 2012

We had one short night in Anchorage and looked for a budget hotel. This hotel was going through renovations on the ground floor at the Lobby area, which can explain some of the mess and would not have bothered us. However our room on the 2nd floor and the corridor looked as if they did not see a vacuum cleaner... More

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See 3 more reviews by D_Odessa for Anchorage
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
September 18, 2012

I recently received a copy of your review about your stay at our hotel.  Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post.  Please accept my most sincere apologies. I do appreciate the opportunity to address your concerns about the cleanliness of your accommodation.... More

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alaska
Contributor
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11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 8, 2012

Stayed only one night and arrived late at night. Glad that I had read the previous posts, because hotel is hard to find. Also, we had parked away from the hotel, because the hotel parking lot was full. On street parking is available, but you have to pay a meter. (As stated in a previous post, you can park for... More

Was this review helpful? Yes
See 7 more reviews by ak747gal for Anchorage
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
September 11, 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that you have several lodging options, which is why it is so important to us that we provide... More

Long Beach, California
1 review
1 of 5 stars Reviewed September 1, 2012

When I checked in I was given my room # and key card. The key card didn't work. They gave me a new key card, didn't work. The desk person walked up with me and opened door. A woman screamed - there was already someone in the room! It was after midnight and I didn't want to go look for... More

Was this review helpful? Yes
Manager_11525, Owner at Extended Stay America - Anchorage - Downtown, responded to this review
September 7, 2012

Janell - Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experiences you described is truly regrettable. Our company takes pride in offering comfortable surroundings for all of... More

Anchorage, Alaska
1 review
2 of 5 stars Reviewed August 14, 2012

I was overall unsatisfied with my stay at the extended stay downtown. They were very inconsistent in a lot of different areas. FIrst off, I wanted a hotel that had a "fitness center". What they consider a "fitness center" here is a joke, it's basically in a closet, has a bike that doesnt work, a stair master, and a treadmill... More

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Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
August 17, 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies The experience you described is truly regrettable.... More

Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 31, 2012

My family of 7 used Priceline to book a hotel using the "Express Deal" option. Using this option, we didn't know the name of the hotel until after we paid for it. The normal price for this hotel during our stay was advertised at $174 the Priceline deal was $93. I'm really glad we didn't pay the $174. The breakfast... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
August 7, 2012

I recently received a copy of your review for our hotel. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. In response to your comments, I have... More

Olympia, Washington
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 27, 2012

Pros: Room seemed clean, decent wireless Internet, overall clean. They were shampooing the carpets in my hallway when I checked in. At least I know they take care of the place. Cons: 1) Charged for parking but it appeared they oversold the amount of parking spots available in the place. Perhaps back up your towing threat statements by actually towing... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Anchorage - Downtown, responded to this review
July 31, 2012

Thank you for taking the time to review your recent stay at Extended Stay Deluxe Anchorage - Downtown. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. We know... More

Whakatane,New Zealand
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2012

Having read some less than flattering trip advisor member reviews it was with some trepidation that my wife and I checked in to this apartment hotel but it turned out to be much better than some of the reviews had indicated.The studio king bed apartment was small but comfortable and had all that we wanted-a comfortable large bed,a large frig/freezer,a... More

Was this review helpful? Yes
ChristopherTM, General Manager at Extended Stay America - Anchorage - Downtown, responded to this review
July 30, 2012

Thank you for your positive review about your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you and your wife. The company has labored over the design of our unique suites, keeping you in mind as they are doing so. This is why each hotel, including ours, offers amenities like a full... More

Boise, Idaho
1 review
3 of 5 stars Reviewed July 19, 2012

We liked the Anchorage,Alaska Downtown location of Extended Stay. The Staff made our stay more comfortable.

Was this review helpful? Yes
ChristopherTM, Owner at Extended Stay America - Anchorage - Downtown, responded to this review
July 30, 2012

Elizabeth - My staff and I would like to thank you for the positive review of your stay at our hotel. It is rewarding to me to hear such kind words about the team which manages the property each day, especially in regards to Sebrina, Debbie and Sherrie. We work hard to attain 100% guest satisfaction and are very happy... More

 
 
 
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Additional Information about Extended Stay America - Anchorage - Downtown

Also Known As:
Extended Stay Deluxe Anchorage - Downtown Hotel Anchorage
Extended Stay Deluxe Anchorage - Downtown Hotel
Extended Stay Deluxe Anchorage
Extended Stay Anchorage
Anchorage Extended Stay
Address: 108 East 8th Avenue, Anchorage, AK 99501 (Formerly Extended Stay Deluxe)
Region: United States > Alaska > Anchorage
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 69 hotels in Anchorage
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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