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Americas Best Value Inn - Executive Suite Airport

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4360 Spenard Road, Anchorage, AK 99517
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1 room 1 guest
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Americas Best Value Inn - Executive Suite Airport
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Homer, Alaska
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was surprised by my room. I didn't expect it to be so large and in such good condition. We had lots of space and the room was clean. The internet was slower, but it worked. The hall ways are in dire need of a carpet cleaning and the piles of trash at the dumpsters had us prepared for a... More 

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Los Angeles
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Was booked and paid for in Feb by our travel company as an inexpensive place near the airport to sleep between flights. Walk ins were being charged $60 less tha we prepaid, the room reeked of cigarette smoke, the carpet was filthy, the ugly curtains were falling off the rods and it had BEDBUGS. We had arrived by taxi (not... More 

Was this review helpful? Yes 1
norwich
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Dreadful place to stay. Beyond belief that they can charge such an exorbitant rate for such inferior accommodation. We arrived late after an exhausting journey and just needed some sleep. Some hope. Dirty room, did not want to walk round without shoes on. Could not bring ourselves to sit on the sofa. Curtains were hanging off the tracks so barely... More 

Was this review helpful? Yes 1
abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, We do appreciate the opportunity to serve you while in Anchorage and I do apologize for any inconvenience during your stay. However, I am a bit puzzeld with the discription of your guest room. Never the less, it is up to us to provide a clean comfortable guest room at a affordable rates and it appears that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

At midnight the bellboy decided he needed to beat on our room door demanding we let him into the room. The front desk followed up by calling the room to tell us they needed into room to get a roll away bed out of our room. I find it highly inappropriate to be woken up to get a rollaway bed... More 

Was this review helpful? Yes 1
abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, As mentioned at the front desk I do apologize for the "very out of charactor" customer service of of our staff members. This has never happened before and again I do apologize that happened during your stay, and as promised I would make it right and have done so. I am glad during your 2 night stay... More 

Clarence, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Several of our family members stayed there. We were leaving on a cruise from Seward the next day. Rooms were spacious but dated, and shuttle service from/to the airport was offered. Upon check-out the next day , we noticed that the charge was different than confirmed and e-mailed to us by manager RG. Even after discussing the discrepancy with him... More 

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abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, Thank you very much for staying with us and I do apologize if there was something that was overlooked on your bill. You are correct, if you were sent a confirmation with a certain rate it should not change unless maybe there were addtional people in the room that was not confirmed during the reervation process. Please... More 

Lincoln, Nebraska
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Two bed choice got us two rooms, a balcony and a kitchenette. The place is not new but in pretty good shape. If you're looking for luxury, this is not it but a pretty good place to sleep and shower, use as a base for enjoying all that Anchorage has to offer. It would be helpful if more of the... More 

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abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, Thank you for the opportunity to serve you while in Anchorage and also the kind remarks. We do understand the dated part in the remarks however, we are in the early stages of a remodeling process. We just experienced an owner change-over and noticed significant changes in a short time. I am very sorry to hear about... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night. Never again. We checked in and then promptly left for dinner and a concert. When we came back around 1 am we discovered that there were no sheets on the bed and that the towels were covered in mascara (obviously just folded back up after previous tenants to be reused without washing them), we found... More 

Was this review helpful? Yes 1
abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, I do apologize for any inconvenience during your stay. We obviousley dropped the ball in my housekeeping department, it appears my housekeeper that was assigned to the area of your guest room did not get the proper information and that would be my fault. I did not receive the information as this is the first I heard... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was nice experience at the hotel. front desk staff is very cooperative particularly Mr. Corteous. Hotel is at about 10 minute drive from airport with ample parking. Room was clean & well connected with wifi. Anchorage Lack was about at 5 minute walking distance. our children enjoyed at Mcdonald which is next to hotel. We like the hotel &... More 

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abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, Thank you very much for the opportunity to serve you while in Anchorage and the kind comments and marks for our hotel. Yes, we are in a very convenient location being close to the airport. We hope that you were able to take advantage of our 24 hour complimentary airport shuttle service as well. Also, not sure... More 

Hilo, Hawaii
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I also arrived on July 31 at 2 AM. I had messed up my reservation and the hotel was sold out. Nevertheless the staff went to bat for me and found a room with a no-show. What a relief! I had no trouble with the shuttle, the room was basic but clean, and everyone was as friendly as could be.... More 

Was this review helpful? Yes
abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Valued Guest, Thank you very much for staying with us and also the kind remarks. You are exactly right as we do not boast having many bells and whistles in our rooms but they are clean and best yet very affordable. We understand a trip to Alaska can be very costly starting with the airfare down to a gallon... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The room carpet smelled terrible and it looked very dirty inside and out. It was summer time and there was no AC (even though amenities on the hotel description said it did). Not to mention an "adult only" establishment down the street with prostitutes standing outside. This is no family environment. Additionally, you will share the same parking lot with... More 

Was this review helpful? Yes 1
abvianchorage, Manager at Americas Best Value Inn - Executive Suite Airport, responded to this review

Dear Sir, Thank you for your review. I apologize for any inconvenience during your stay, we do strive to make everyone feel safe and comfortable. As for our location, we are in a very safe environment as within a 5 minute walk form our door step are 4 other "well establiblihed" franchised hotels, several restaurants that you can sit down... More 

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