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SpringHill Suites Anchorage University Lake

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4050 University Lake Drive, Anchorage, AK 99508
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SpringHill Suites Anchorage University Lake
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SpringHill Suites Anchorage University Lake
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281 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach Gardens, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We traveled Alaska for a week and ended our stay with 3 days in Anchorage for a friend's party. All of the guests were staying at the Marriott downtown. We chose to stay at the SpringHill Suites for more space for our family. When we heard from our friends that the Marriott had uncomfortable beds, no fridge, parking fees and... More 

Was this review helpful? Yes
Holt, Michigan
Top Contributor
102 reviews 102 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although this hotel isn't located downtown, it's in a very nice location, with trees and a park right behind the hotel. You can exit a gate at the back of the hotel and walk around the lake. Very pleasant. The hotel provides a shuttle to downtown and the airport. The breakfast is very good. Our king room was very comfortable... More 

Was this review helpful? Yes 1
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Debbi1950, Thank you for your comments about the hotel. We are glad to hear you enjoyed your stay. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Roswell, Georgia
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

After flying for about seven hours to get here for our vacation, this was a very relaxing stay. Wonderful customer service, very comfortable rooms and beds, and an awesome breakfast, among other things. I love Alaska, especially Anchorage, and if I'm ever there again, I'm definitely staying here.

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear chotiwala75, Thank you for the wonderful comments. We are glad you enjoyed your stay and thank you for recognizing the hard work of our staff. I will make sure we celebrate this recognition. We look forward to being at your service again soon. Very Respectfully, Chris J. Racanelli General Manager More 

Bordeaux Saint Clair, France
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best mattress I slept on. Very trendy rooms, lots of space and very convenient. The hotel offers great view and is well located. The staff was very considerate and polite : made doggy bags because we had to leave early. Worth every penny. thank you guys for this wonderful journey !

Was this review helpful? Yes 1
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Kholeh, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to be at your service again in the... More 

Atlanta, Georgia
Top Contributor
80 reviews 80 reviews
76 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Typical hotel for this chain – well-designed, nice, spacious rooms, and very clean. We liked the view from our window on the third floor, ask for this floor to enjoy this hotel more. There is a shuttle available from the hotel to the airport. The breakfast was typical for SpringHill Suites. The staff was very friendly and professional.

Was this review helpful? Yes 1
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you so much for choosing to stay with us here at the University Lake Anchorage Springhill Suites and for providing your feedback about your recent stay. We appreciate your thoughts and comments. I am thrilled you enjoyed the layout of the hotel to the cleanliness and awesome staff service provided. We hope we will un into you in the... More 

Lakeville
Top Contributor
116 reviews 116 reviews
35 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Check in was professional and quick. Room was clean and fresh with nice view. Beds were comfy. Breakfast was very nicely done with all the usual breakfast fare most mid range hotels offer but with one noticeable plus...the space. Food was spread out well enough that you weren't bumping elbows with other guests and the dining area had plenty of... More 

Was this review helpful? Yes 1
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear WaTerBaBy58, I'm thrilled to find we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms, convenient location and dedicated customer service. We appreciate your recommendation, but of course the highest form of praise would be your return! Very Respectfully, Chris J. Racanelli More 

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

If you wanna be surrounded by a beautiful lake and beautiful greens, this is the place to stay. Excellent service. Excellent breakfast. Clean suites and bathrooms. We just love this place my husband and I. Free parking, free wifi, free breakfast, dog park right around the lake. You should see it. Do not look for luxury when in Anchorage, it's... More 

Was this review helpful? Yes 1
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you for choosing to stay with us here at the University Lake Anchorge Springhill Suites. We appreciate your feedback about your recent stay here with us. I want to personally thank you for the kind thoughts and comments mentioned about our facility. All of us here at the Universeity Lake are committed to provide exceptional service and beyond. We... More 

Montana
Top Contributor
65 reviews 65 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 24, 2015

I travel to 12 to 15 different cities a year and stay in lots of hotels and this is the best I have stayed in since early 2014. Great a room here if you can. I am returning for a month's vacation in the Fall and plan to cancel with the other hotel and book here if possible. What you... More 

Was this review helpful? Yes 1
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Dear Ms. Ginger, Thank you so much for sharing your thoughts and comments about your recent stay here with us. We really appreciate your feedback. Without it, we would be unable to address our shortfalls nor celebrate our successes. Ms. Ginger, I am truly happy that we were able to accommodate your stay. From your check in experience til the... More 

Barrow, Alaska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2015

I agree with the other reviewers, the room was clean and quiet. I love the Marriott chain in Anchorage, because they are managed by Nana Regional Corporation's Hospitality subsidiary. Nana does well in holding to their standards for customer service.

Was this review helpful? Yes 1
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you so much for taking the time out to complete our online survey and giving us your feedback about your stay here with us. We appreciate your thoughts and comments. Without your feedback, we would be unable to address our shortfalls nor celebrate our successes. Based on the scores you provided, it seems we have exceeded your expectations but... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

I normally stay at the Courtyard, but decided to try this property. A hot breakfast that was included was nice. Hotel staff was very accommodating and welcoming. The rooms were very clean, spacious, and comfortable. It's close to a nice lake with a dog park and plenty of bike/walking trails. They provide shuttle service if you inquire at the desk.... More 

Was this review helpful? Yes 1
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you so much for taking the time to fill out our online survey. We appreciate your thoughts and comments. Based on the scores you gave us, it seems we have succeeded your expectations. I will pass along your comments, as an eduactional and constructive manner, to celebrate our success. We hope to see you soon in the near future.... More 

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