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SpringHill Suites Anchorage University Lake

3.0 of 5 4050 University Lake Drive, Anchorage, AK 99508
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Certificate of Excellence 2014
SpringHill Suites Anchorage University Lake
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SpringHill Suites Anchorage University Lake
SpringHill Suites Anchorage University Lake
SpringHill Suites Anchorage University Lake
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260 reviews from our community

Traveler rating
    147
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    16
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    6
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88
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

We booked for a getaway with our Grandchildren. There were so many people in the lobby having a potluck we had no room to relax there. The pool had over 25 adults and children init and the hot tub was out of order. The rough housing presented a danger for our little ones and the front desk could do nothing... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Gmasoak, Thank you for your feedback. I would welcome the opportunity to discuss your comments further. Please feel free to contact me on my direct line at 907.751.6303 or via email at chris.racanelli@nmsusa.com. Thank you. Very Respectfully, Chris J. Racanelli General Manager More 

Boulder City, Nevada
Top Contributor
65 reviews 65 reviews
47 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, a little far from downtown but there is a free shuttle. We only stayed here for a few hours before catching an early flight, and they made us breakfast to go (it was 3 or 4am). Would stay here again!

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Mark H., Thank you for taking the time to provide a review! I'm happy to hear that we exceeded your expectations and were able to provide a to-go breakfast for you. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Homer, Alaska
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was traveling to Anchorage each week for a few months and so I got to test out different hotels. Springhill Suites University Lake became one of my favorites. Large modern fresh rooms. Varied, free breakfast including fresh fruit and multiple forms of protein. A few different seating areas in the lobby and a great outdoor patio with fire. Service... More 

Was this review helpful? Yes 1
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear PJinAK, Thank you for the awesome review and positive feedback regarding your stay with us. We're extremely happy to hear that we've become your favorite hotel and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights in December. The whole family loved this hotel and the very friendly staff. The room was really nice and the breakfast was great! We reserved the shuttle service in the morning to the train depot, the front desk packed us the breakfast to go, and after noticing the shuttle driver was not... More 

Was this review helpful? Yes 3
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear JH, Thank you for the awesome review and kind words regarding your stay with us. I'm happy to hear that you enjoyed your stay and that the team took excellent care of you. We truly appreciate you staying with us and look forward to being at your service again in the future! Very Respectfully, Chris J. Racanelli More 

Wall Township, New Jersey
Top Contributor
239 reviews 239 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 13, 2014

Located near the University of Alaska, the hotel is not on a main road, and as a result does not have the road noise of other Anchorage hotels. Rooms are nice, and there is plenty of room for a couple to enjoy. There is a lake on the back side of the hotel, and the view is very nice. This... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear wlbjayhawk, Thank you for the awesome review and kind words. We're very happy to be your home-away-from-home when in town and also enjoy the lake as much as our guests do! Thank you again and I look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Fairbanks, Alaska, United States
2 reviews
5 of 5 stars Reviewed December 1, 2014

I live in Fairbanks, Alaska and I have stayed in this hotel a few times while visiting family in Anchorage. I like that it is in a quiet location and off the main streets but still in a pretty central area of town. The location is perfect if you are in Anchorage for UAA event or a Dr. visit at... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Kelly M, Thank you so much for taking the time to write a review regarding your recent stay with us. I was extremely happy to hear that you thoroughly enjoyed your stay. I wanted to apologize for the children running around causing a noisy and disturbing stay. I have addressed this with my team to ensure it does not... More 

Seattle, Washington
Top Contributor
56 reviews 56 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 25, 2014

Regardless of the season, I find the SpringHill Suites in Anchorage a peaceful and relaxing place while in Anchorage. Easy access to the University, airport and less then 15 minute drive to downtown. The staff are very friendly and accommodating. The whole place is clean and well maintained. And - right outside the door is the lake!

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Mark W, Thank you for the great review and feedback regarding your stay with us. As you experienced, we're tucked away in the trees close to the lake yet still very accessible to the major points around town. Not sure if you're aware, but our shuttle operates to downtown as well, in case you don't want to drive! Thank... More 

Cooper Landing
2 reviews
5 of 5 stars Reviewed November 20, 2014

This is a great hotel. It is an easy drive to all areas of Anchorage. The hotel is super clean, rooms are large and beds are comfortable. The room was a little hot. Although, we had the heat control off, and the window open it was still 75. I liked the idea of a separate room for shower/sink and toilet/sink.... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Linda G, Thank you for taking the time to write a review regarding your recent stay with us and for the awesome feedback! I apologize the temperature in the suite was a little warmer than you'd like. If you have a moment, can you please send me an email with what suite number you were in so I can... More 

Seattle
Top Contributor
120 reviews 120 reviews
46 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 13, 2014

With a very small exception, I always stay at Marriott properties. And this was no exception. Have stayed at the Marriotts downtown and paid almost twice over what Springhill costs. I will stay here from now on. Confortable beds, quiet rooms (but get one away from the stairs) and the oatmeal for breakas was great! Friendly staff. What else could... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear BothellEnglandLover, Thank you for the awesome remarks and great review! Its great to know that we fully exceeded your expectations, especially when you arrived not knowing what to expect! We definitely look forward to being at your service soon! Very Respectfully, Chris J. Racanelli General Manager More 

Colorado Springs, Colorado
Top Contributor
141 reviews 141 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 11, 2014

While the breakfast doesn't come close to Marriott's Residence this hotel was nearly perfect. Clean, over the top service and great location. The staff from the front desk to the housekeepers was very friendly and extremely helpful.

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear uptonrus, I truly appreciate the great review and rating regarding your recent stay with us. The team works very hard to ensure we exceed our guests expectations and it clearly seems we accomplished that with you. I'll definitely share your feedback with everyone and we certainly look forward to being at your service again soon! Very Respectfully, Chris J.... More 

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Additional Information about SpringHill Suites Anchorage University Lake

Address: 4050 University Lake Drive, Anchorage, AK 99508
Location: United States > Alaska > Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Anchorage University Lake 3*
Number of rooms: 159
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Also Known As:
Springhill Suites Anchorage University Lake Hotel Anchorage
Hotel Style:
#1 Family Hotel in Anchorage
#5 Romantic Hotel in Anchorage
#5 Best Value Hotel in Anchorage
#7 Business Hotel in Anchorage

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