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SpringHill Suites Anchorage University Lake

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4050 University Lake Drive, Anchorage, AK 99508
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SpringHill Suites Anchorage University Lake
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SpringHill Suites Anchorage University Lake
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290 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ocala, Florida
5 of 5 stars Reviewed 1 week ago NEW

A bit off the beaten path for your typical Anchorage tourist but once we found it we were delighted. Loved the modern interior design. Extremely friendly and helpful staff provided directions, maps and dining recommendations. Great views. Good hot breakfast.

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Bill5129, Thank you for taking the time to complete a review regarding your recent stay with us. I appreciate the feedback and am excited to learn that we exceeded your expectations! Should there be anything I may assist you with, please don't hesitate to reach out. Thank you again and I hope to be at your service again in... More 

WNC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We used this hotel as a base during our Alaska vacation staying on 4 separate occasions over the course of two weeks. Every time we were met with enthusiastic and courteous staff. While not able to partake of the free breakfast due to early travel, the staff had "to go" breakfasts waiting for us every morning. The shuttle service works... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear ehjWnc, Thank you for taking the time to complete a review regarding your recent stay with us. I am happy to hear that we handled any issues promptly and that we exceeded your expectations! We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager University Lake SpringHill Suites by Marriott chris.racanelli@nmsusa.com More 

5 of 5 stars Reviewed 1 week ago

The staff was very helpful and there is a nice pond behind the hotel that is a really nice place to walk, plus people had their dogs. The room was clean with nice beds and breakfast was nice. I will for sure stay here again!

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Chantel, Thank you for taking the time to complete a review of our hotel. I love hearing that we exceeded your expectations and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com More 

Houston, Texas
5 of 5 stars Reviewed 2 weeks ago

Family of four stayed here in July 2015. We all agreed it was one of the best night of sleep ever in a hotel. The beds were comfy and the halls were quiet. We never even heard other guests at night. Complimentary breakfast was perfect and outdoor seating made for an awesome start to the day. Lake behind hotel was... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Jennifer M, Thank you for the great review and kind words! I'm happy to hear that we exceeded all your expectations and that you were able to see some of the beavers behind the hotel! We look forward to being at your service again in the future! Very Respectfully, Chris J. Racanelli | General Manager chris.,racanelli@nmsusa.com More 

Lakewood, Colorado, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to get to from the airport and then easy access to the Seward Highway. Checked in late to stay one night after long travel day. Room was clean, bed comfortable, and like that there is a toilet and sink separate from the shower and dressing area. Breakfast was standard for the Marriott chains, not exceptional, but filling. The breakfast... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Shirley, Thank you for taking the time to complete of our property. I appreciate the feedback as it allows us to celebrate our successes and address our shortfalls. Should there be anything I may assist you with, please don't hesitate to reach out. Thank you again and I hope to be at your service again in the future. Very... More 

Potomac, MD
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a relatively new property with spacious clean rooms and very modern designed bathrooms- 2 separate bath areas- one with toilet and sink and the other with bathtub and sink. The free breakfasts are a nice bonus. The location is a bit out of the way near the university so not many restaurants/shops in the area. We also stayed... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear sulurph, Thank you for taking the time to complete a review regarding your recent stay with us. We strive to exceed our guests expectations and I'm happy to hear that we've done so in your case as well. I truly appreciate your business and hope to be at your service again in the future! Very Respectfully, Chris J. Racanelli... More 

Paris, France
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

really friendly staff, great breakfast, free internet access. free car park. Hotel situated around the alaska university an the lake. Free shuttle bus from airport or to go downtown. I would really recommand this hotel is ou stay in anchorage, the room was huge and the staff make everything possible for you to have a great stay with them

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Titi2106, What an awesome review and feedback! I truly appreciate it and am glad to hear that our team treated you like you were a guest in their own home. Thank you so much and I hope to be at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Morganton, North Carolina
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with friendly and helpful staff. Room was large with a unique bathroom in two separate sections. Next to a nice lake with a walking trail. We saw a beaver lodge and Bald Eagles on our walk. Hotel is convenient to downtown.

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear travelguys221, Thank you for the review and feedback. You got lucky you were able to see some eagles. They're not too common around the hotel. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager More 

Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My mom was visiting family in Anchorage when she ended up in Providence hospital. I flew up from Minnesota with no reservation and they had one room for only 1 night. Super disappointed as the 2 ladies on the desk, and if I hadn't been so tired I would have gotten their names were fantastic and helpful. From helping me... More 

Was this review helpful? Yes
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear PatKaren, Thank you so much for such a positive review. I'm very happy to hear that we were able to assist in finding you accommodations close to the hospital to maximize your time with your mom. I do hope she is doing better now and look forward to being at both of your service in the future. Very Respectfully,... More 

Palm Beach Gardens, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We traveled Alaska for a week and ended our stay with 3 days in Anchorage for a friend's party. All of the guests were staying at the Marriott downtown. We chose to stay at the SpringHill Suites for more space for our family. When we heard from our friends that the Marriott had uncomfortable beds, no fridge, parking fees and... More 

Was this review helpful? Yes 1
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear travelingFLmom, Thank you so much for the great review and kind words! I'm glad you were able to relax after spending so much time in cabins around our beautiful state. Very Respectfully, Chris J. Racanelli General Manager More 

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