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Crowne Plaza Anchorage-Midtown

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109 W. International Airport Road, Anchorage, AK 99518
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Crowne Plaza Anchorage-Midtown
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Crowne Plaza Anchorage-Midtown
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153 reviews from our community

Traveler rating
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    28
    14
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuantan, Malaysia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Clean and comfortable, very helpful, friendly staff, even the driver who collected me from the airport after midnight, did so with a beaming smile and a very friendly greeting. So far every member of staff I have come into contact with have added to the pleasure of my stay!

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear .Visit Alaska Thank you for taking the time to provide a review, we appreciate the 5 star rating, so glad to hear that our staff have been very accommodating and friendly. More 

Valdez, Alaska
Top Contributor
195 reviews 195 reviews
44 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I travel to Anchorage frequently for business. This time around, the Crowne Plaza was my only option for corporate sponsored hotels. My past experience at this location was less than favorable, so I was hoping to have a better experience this time around. I was sadly mistaken. The first room I checked into was filthy. The smell was horrible, and... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear AmericanOdyssey Valdez, Alaska, I am sincerely sorry for your disappointing experience during your recent stay at our property. Being checked into a dirty room must have been extremely upsetting. I assure you that steps have been taken to ensure future guests do not experience the same challenges. We obviously failed our high standards of customer satisfaction and I would... More 

Hawaii
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 19, 2015

This is an under-whelming property. Best way to describe it: Typical, pre-fabbed Hampton Inn with a restaurant. Note, I am a standard, run-of-the-mill Priority Club member who once had status. Here is my review: Pros: --Front desk was friendly and recognized me as a Priority Club member. --Free parking. --Free internet (slow and unworkable, also a minus). --Restaurant had good... More 

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TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time for providing a very detailed review, we appreciate your feedback and the insight will assist us in better serving our guests. So glad to see that you gave us a 5 star for Cleanliness and a 4 Star for Service. Just for clarity our Concierge floors are available to all guests, simply choose the... More 

Pasadena, California
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

Due to travel changes, I went from passing through Anchorage to staying 4 nights. Work travel had booked this hotel and I didn't have any expectations. I was pleasantly surprised and would definitely stay here again. The hotel was very clean and just minutes from the airport. Despite the proximity, no noise! It was also minutes away by cab to... More 

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TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time to write a detailed review, we appreciate your feedback, so glad to hear that The Crowne Plaza Anchorage-Midtown met your needs for your unexpected 4 nights in Anchorage. We will share your comments with our staff, insight from guests is by far our best training tool. Thank you again, we hope to be your... More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 5, 2015

Crowne Plaza in ANC is one of the best overall hotels in Alaska. I have stayed in hotels all over Alaska, from the big 3 cities, to the mid-size HUB cities with their newer hotels. I stay here for business and pleasure whenever I'm in the Anchorage area. Clean+modern rooms, friendly+quick service, convenient location, great food and room service.

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for the great 5 star review! We appreciate you sharing your experience with other potential travelers that need accommodations in Anchorage. We look forward to serving you again when business or leisure bring you our way. More 

Unalakleet, Alaska, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

located midtown the plaza is located for quick access to downtown or dimond. Nice rooms with very comphy beds. Tv, fridge in room. Pool and Jacuzzi are clean and refreshing. Park on the backside for closer parking to the elevator My goto hotel when I'm anchorage

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the 5 star review from your recent stay at the Crowne Plaza Anchorage Midtown, we appreciate your business and look forward to seeing you again soon. More 

Fairbanks, Alaska
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

Pleasant, nice, clean, great pool! This was definitely a great place to stay. I was disappointed we couldn't go to the "VIP lounge" on floor 6 without being a member. I'd have loved to spend my money there. We enjoyed JUNO the small overpriced restaurant attached to the hotel and awesome bar tender took care of us. Good hotel, little... More 

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TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the 4 star review, we appreciate your business and your feedback. The VIP Lounge is no mystery, you can upgrade to the Concierge floor for a small increase in rate, the benefits are well worth the additional cost. When you book the hotel simply choose the Executive King or Executive Dbl/Dbl and you will be assigned on... More 

San Diego, California
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2015

I stayed here because I had a quick meeting in Anchorage. I was pleasantly surprised by the great food at the restaurant. Froom the reindeer sausage at breakfast, to the seafood chowder and cedar plank salmon, I felt like I was in heaven. It was great to get my fill of good food before heading up to the North Slope.... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear Josh, Thank you for the 4 star review, so glad to hear that you enjoyed the Juno Restaurant, we look forward to having you as one of our "Regulars"! the Seafood Chowder is definitely one of my favorites too. We appreciate your business, please let me know if I can ever be of assistance. Tammy Griffin General Manager Crowne... More 

Luvtravels33
Top Contributor
140 reviews 140 reviews
42 hotel reviews
110 helpful votes 110 helpful votes
1 of 5 stars Reviewed January 17, 2015

I stayed at this hotel because my preferred hotel was not available, which turned out to be unfortunate. The hotel is fairly new, and the rooms are okay. The service is terrible. When I returned to my room after a day of meetings, I noticed that the thermostat had been changed and that some of my personal belongings had been... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

I was distressed to read about your negative experience at the Crowne Plaza, the review listed your stay in April but I would like to get additional information so that I can follow up appropriately. Our associates are empowered to make things "right" and I am so sorry that we failed you. We are human and will make mistakes but... More 

Wasilla, Alaska
1 review
5 of 5 stars Reviewed January 8, 2015

We have stayed at the Crowne Plaza while making late day visits to Anchorage from Wasilla. During our first visit my wife fell in love with the Templespa soap so much so that I spent way too much money getting her some of the soap from the UK. Unlike the soap, the room rate was much less than other rates... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Dear Clayton, Thank you for the 5 star review, we appreciate you taking your time to provide a detailed property review. So glad to hear your wife enjoys our Temple Spa amenities. The staff and management of the Crowne Plaza Anchorage-Midtown wish you a very happy New Year. We look forward to seeing you again soon. Tammy Griffin General Manager... More 

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