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Crowne Plaza Anchorage-Midtown

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109 W. International Airport Road, Anchorage, AK 99518
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Crowne Plaza Anchorage-Midtown
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Crowne Plaza Anchorage-Midtown
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cranberry Twp
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Despite having a reservation (under my friend's platinum IHG account) and calling to confirm we'd be arriving around 1:00am, they STILL didn't have our room ready when we arrived. My friend and I had reserved a room with 2 beds, knowing that we'd each want space to spread out and get some rest after 12+ hours of travel. Upon arrival... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time to share your experience from your recent stay, we are so sorry that you were inconvenienced and had to wait for your correct room type, that must have been very frustrating after a long travel day. I'm glad to hear that the room was "great" once you got settled in. We hope that you... More 

Minnesota
Level Contributor
187 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Crowne Plaza is about 6 years old and is obvious. It's really nice. I spent a little time in the executive lounge which was very nice. My room was very spacious and comfortable. They gave me a complimentary breakfast buffet and was good. It's the typical things you see on that type of thing. The staff at the buffet... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for the 5 star review from your recent stay at the Crowne Plaza Anchorage-Midtown. We appreciate you taking the time to assist other travelers who are looking for a "Modern Classy Hotel" in Anchorage. We appreciate your business and look forward to serving you should your travels bring you our way again. More 

Tilden, Texas
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent the night in Anchorage before flying back to Texas. We were worn out from traveling and needed a nice, comfortable place to stay. The Crowne Plaza was very clean and comfortable. Juno, the restaurant on site, was great. The food was delicious and the waitress was friendly. The location was convenient to the airport, and the hotel shuttle... More 

Was this review helpful? Yes 1
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for the great review! The Crowne Plaza Anchorage Midtown staff appreciates your business and we love the 5 Star Rating! More 

Tokyo, Japan
Level Contributor
182 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice place to stay a night before flying out if you've been anywhere outside of Anchorage. You'll be able to clean up and be fully rested before your flight. It's close to the airport and shuttle service is available. The price is typical for this franchise, but they are consistent.

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the detailed review, we appreciate your feedback and look forward to serving you again sometime in the future. More 

McDonough, Georgia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long journey, it was so refreshing to have a crisp, clean, and spacious room. Thank you Liz M. and the awesome service of the Juno restaurant personnel. We stayed five nights to rest, relax, and recharge to see the mountain with two names: Mount McKinley and Denali "high one" by native Athapaskans. The sixth floor had a great... More 

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TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for the "Excellent" trip advisor review for your recent stay at the Crowne Plaza Anchorage Mid-town. I will pass along your awesome comments regarding the service you received from Liz and our Juno Restaurant staff! We appreciate your business and look forward to your next visit. More 

Rome, Georgia
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was friendly and the hotel was nice & convenient. The bed & pillows weren't as comfortable as other CP's. Each day the housekeeping staff kept reducing the number of washcloths by one...I guess that was my checkout date reminder! ;) it was high season rates, so I'm expecting that but I expect top service for it, too.

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you so much for taking the time to provide valuable feedback, we appreciate the nice comments on "friendly" service. Not sure what was up with the washcloth shortage but I assure you I will look into it! We appreciate you business and look forward to serving you again in the future. More 

Sydney, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Room was nice and clean and the bed comfortable. Unfortunately the service was sleepy. We only stayed one night and happily checked out the following morning. But during those few hours we had 3 incidents where the service was way below what you would expect. The elevator was at one end of the building, and our room 70 metres away... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time to provide a trip advisor review for your recent stay, I am glad to hear that your room was clean the bed "comfortable". So sorry that the service was not spot on. We hope that you give us the opportunity to renew your faith. I hope that your Alaska vacation was full of fun,... More 

Gurgaon, India
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 20, 2015

Rooms are nice. Queen beds are not really queen size but much smaller. Juno restaurant is good service but food was quite average. Staff is quite friendly. Toilets are quite small ... Place is in the middle of nowhere really although reasonably close to the airport

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the 4 star review, we appreciate your feedback and yes all of our Double bedded rooms are two double beds not queen. More 

LONDON ONT
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed 3 nights, had comp breakfast each morning, spent a few minutes each night have a few cold ALASKA brews, bartender was great to talk to about area and sites. Will def. stay here again if return to Al takes place,

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for the awesome 5 star review! we appreciate your business and look forward to seeing you again sometime soon, we will keep the Alaska Brews cold for you! More 

Fayetteville, North Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed three nights and everything was excellent. Had the breakfast buffet each mourning at the Juno restaurant. Buffet was 12 bucks, which wasn't a problem. Believe I had to pay because I booked through a third party. Hotel was quiet. Staff were friendly, especially the restaurant staff. Wish I could remember their names, so they could be recognized. I would... More 

Was this review helpful? Yes
TMGAlaska, General Manager at Crowne Plaza Anchorage-Midtown, responded to this review

Thank you for taking the time to provide a review for your recent stay at Crowne Plaza Anchorage, we appreciate your business and agree that we have a great Mountain view. More 

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